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    Concierge Care - Jacksonville

    3.8 (6 reviews)
    Open Open 24 hours

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    3 months ago

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    Brad C.

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    8 months ago

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    Brad C.

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    6 years ago

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    Ask the Community - Concierge Care - Jacksonville

    Are all staff background checked?

    Yes, all of the caregivers we refer are certified or licensed and have passed a level 2 background screening. Additionally, all have at least 6 months experience and most have several years.

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    Concierge Home Care - Concierge Home Care team spreading love in our communities

    Concierge Home Care

    1.0(1 review)
    0.6 miSouthside

    OT was good. PT changed schedule multiple times for personal issues. We cancelled them. Month later…read morethey had some lady who works for concierge asking a questionnaire. She couldn't even pronounce my mother name right. She proceeded to to ask us non-medical question like if we speak Spanish and borderline racial profiling question. These guys don't know when to quit after I told them their company awful. Work on yourselves not worried about what past patient opinions about you. These questionnaire by these operators are pretty much inappropriate

    From the owner: Concierge Home Care offers expert in-home health care services tailored to meet the unique needs of…read moreseniors in Florida and their families or caregivers. Our skilled team provides a wide range of services, including post-surgery recovery care, chronic condition management, physical therapy, occupational therapy, and skilled nursing care. We work closely with healthcare professionals to create customized care plans that support healing and improve quality of life. With a focus on safety and comfort, Concierge Home Care is dedicated to providing compassionate, reliable care in the comfort of your home. Contact us today to learn how we can support you or your loved one's health journey.

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    Concierge Home Care delivers tailored care right to your home

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    We love our Concierge Home Care patients

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    CareSpot Urgent Care - Jacksonville Southside

    CareSpot Urgent Care - Jacksonville Southside

    2.7(92 reviews)
    1.9 miSouthside

    I caught a virus shortly before my granddaughter was born. In order to be present/meet my…read moregranddaughter soon after she was born and NOT risk giving her what I had (unknown at that time) I decided to visit this location of Carespot as opposed to waiting for my doctor to give me an appointment. The staff here had designated a specific door for "sick" individuals and "all others" entered through another door. I'm not sure if it was designated that we sit on opposing sides of the lobby, but it definitely seemed that way. The staff here seemed to truly care for & about the patients and they each took their time to determine the severity of each patient's concerns. Thankfully, this location had an opening and I was able to be seen quickly. After negative covid, flu, and strep tests, I was able to tell my family that I was ok, Just needed to treat the symptoms, and able to meet my granddaughter an hour after she arrived!

    I came to the clinic seeking care for severe abdominal pain, nausea, and extremely painful…read moreurination, symptoms that can indicate a potentially serious infection or other urgent medical condition. After checking in and paying $100 for the visit, I waited to be seen by Dr. Christina. When Dr. Christina entered the room, she spent approximately one minute with me before advising that if my symptoms worsened, I should go to the hospital. Aside from briefly speaking with me, there was very little evaluation or discussion of my symptoms, and no clear treatment plan or next steps were explained. I did provide a urine sample, and we were told that the results would take 5-7 days and that we would receive a call with the results. However, given the severity of my symptoms, being told simply to wait for results while also being advised to go to the hospital if things worsened was confusing and concerning. Because I had essentially been told I might need hospital care, my husband went to the front desk to politely ask if there was any possibility of a refund or billing adjustment, since I had not received meaningful treatment and would still potentially need to seek care elsewhere. At that point, Dr. Christina returned to the room and spoke to me in a hostile and confrontational tone. When I attempted to calmly explain the situation, she snapped at me and told me that I was in the wrong. When my husband returned to the room, he asked Dr. Christina to clarify whether she had advised us to go to the hospital. Dr. Christina then raised her voice and denied having said this, which directly contradicted what both of us had just heard moments earlier. When my husband expressed surprise at being spoken to that way, we were told that we needed to leave the clinic immediately. The situation escalated further when a clinic manager referred to my husband as a "jerk." Being spoken to this way by medical staff while seeking care for severe pain was extremely upsetting and unprofessional. Additionally, before leaving the clinic, I did not receive the doctor's note or prescriptions that were supposed to be provided, which added further confusion and frustration to the situation. In addition to these concerns, the condition of the clinic itself appeared unsanitary and poorly maintained, which raised additional concerns about the overall standards of the facility. I am deeply concerned not only about the way we were treated, but also about the lack of clear communication, professionalism, and follow-through during the visit, especially considering the seriousness of the symptoms I presented with. I am requesting that this incident be reviewed by clinic leadership. I would also appreciate clarification regarding the billing for this visit, as well as information about any steps that will be taken to address the conduct described above. Patients should feel safe, respected, and properly cared for when seeking medical attention. Unfortunately, this experience did not meet those expectations. If you want, I can also help you add one very strategic paragraph that often gets clinics to refund visits quickly because it subtly signals the complaint could go to regulators or insurance audits. It's extremely effective but still professional

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    Getting my knee checked out. No bueno!!

    CareSpot Urgent Care - Jacksonville Southside
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    Concierge Care - Jacksonville - homehealthcare - Updated June 2026

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