Greenhaven Estates took good care of my aunt for the year half or so that she was there. She…read morestarted in Assisted Living in a one-bedroom apartment. The meals were served graciously and always smelled and looked delicious. The med techs were helpful w arranging medical transport when needed. There were many opportunities for outings to stores, restaurants, and field trips. There were activities and visiting musicians, animals, speakers, etc. Eventually my aunt required the memory care setting and we were able to move her to a room on that side. The staff there was caring and warm. There is room for walking, a leafy inner courtyard, and appropriate art, music and exercise activities offered to residents. As my aunt needed hospice, she was cared for, fed, kept clean and tended to with compassion. It cannot be an easy job, caretaking, yet the staff managed to be loving and warm. The facility is in the process of being updated. In my observation over my aunt's time there, I see constant effort to provide a fine home for those in need of assistance.

If you are considering placing a loved one at Greenhaven Estates, I strongly encourage you to…read moreresearch the facility carefully and consider all available information before making a decision. According to publicly reported court records and news coverage, the facility was previously involved in a wrongful-death lawsuit involving a 100-year-old resident who wandered outside from memory care and later died from hypothermia. A Sacramento jury reportedly awarded significant damages to the resident's family. Information about that case is publicly available and worth reviewing when evaluating the facility. Separately, my family had our own experience with the facility while my aunt lived there for nearly two years. During that time, we personally observed several issues that concerned us. At one point my aunt experienced a fall in her apartment and, based on what she and our family were told, she remained on the floor for several hours before assistance arrived. Afterward, there was still visible blood on the flooring that, from what we could see, had not been properly cleaned. Two months ago my aunt suffered a stroke and had to be transferred to a higher-level care facility. Her partner still lived in their two-bedroom apartment, so rent continued to be paid while we worked through the transition. When family members returned later to collect my aunt's belongings, we found that the bathroom had not been cleaned since she left. There was still waste in the toilet that appeared to have been there for an extended period of time. Seeing that condition was very upsetting for our family. There were also communication issues with administration regarding the required 30-day move-out notice. My father was initially told by a staff member that the notice had already been handled, but later the acting administrator told him it still needed to be submitted in writing. This created confusion and additional stress during an already difficult time for our family. While we were at the facility removing my aunt's belongings, we had an uncomfortable interaction with a staff member. The tone of the interaction was confrontational, and during the exchange I was called a derogatory slur referencing my sexual orientation. That experience was extremely upsetting and not what anyone expects when dealing with a facility responsible for caring for elderly residents. Throughout the remainder of the time we were there, several staff members came by repeatedly while we were moving items, which made the situation feel tense and uncomfortable. Based on these experiences, our family ultimately decided to move our loved one to a different facility where she could receive the level of care she needs. Every family's experience may be different, but ours raised serious concerns about cleanliness, communication, and professionalism. For that reason, we are also submitting our concerns to the appropriate California oversight agencies so they can review the situation. Choosing a care facility for a loved one is an important decision. I strongly recommend visiting facilities multiple times, asking detailed questions, and reviewing public records before making a choice.

Revere Court is an excellent facility. Our experience was amazing from the initial meeting with…read moreCasey to the meeting with Corey. We walked in and felt at home. We signed mom up for the Adult Day Club, which she thrived in... We had a vacation planned and took advantage of the "Respite" care. Mom truly enjoyed herself. She was well taken care of . If you are looking for a place for your loved one I highly recommend Revere Court

The adult day club (care) is a fantastic place to go. They're open during the weekdays while I am…read moreat work, I drop my elderly mother off there. She gets activities, gets out of the house and makes friends while I'm gone. The team is fun and lively, there's a lot of music, stimulation and laughing when I am there. It's part of a memory care community and it has, I think, 3 acres if safe secured grounds and mom loves to be outside. I have toured the residential area, as well. I'm looking at respite care for a few weeks while I go visit family in Taiwan. It'll definitely consider it when I finalize my plans. The entire community is fantastic. I'd recommend it for anyone

I just visited my Great Grandmother again at Maple Tree Village and once again I was thoroughly…read moreimpressed with the great staff, the beautiful facility, and the numerous life enrichment activities. She is so happy living at Maple Tree Village which makes me so very happy.

Maple Tree Village has been the best living arrangement I could possibly hoped for my Grandmother…read more Whenever I visit her, I'm so impressed with how welcoming and kind the staff are and how positive they made the transition from her home to assisted living. I am very grateful to have my Grandmother living in such a beautiful and caring community.

My wonderful mom is 92 years old and has Alzheimer's. She has been a resident at The Meadows at…read moreCountry Place for six years and has received excellent and compassionate care throughout those six years. As her condition has shifted and worsened, the care has adjusted and continued at the same high level. The owner, Rangi Giner, an active and on-site owner, treats her employees and all residents like family. And I've observed nothing but respect, kindness and patience for my mom and the other residents in all my visits throughout the years. There is very little staff turnover. So it's been easy to develop relationships with those caring for Mom. And it's easy to see how consistency in staffing has translated into consistency of care. I have felt like Rangi and her staff have not just been looking out for Mom's welfare, but mine, too, during these challenging six years. They do the basics well. They keep the place very clean. They get the residents up and groomed, out and about, and moving. They provide good, basic and well-balanced meals. There is music and activities. And they keep me informed with any changes in Mom's behavior and health. They do the intangibles well. They treat each resident as an important individual, so they adjust care and food and schedule, etc, based on each resident's needs. The staff always have smiles on their faces -- always. They have cheerful voices. There is kindness in the air. And it's pretty remarkable that it has been consistent for six years. The staff works together, helping each other, so things don't fall through the cracks. Perfect? No. There is no perfect. Just compassionate people working hard and doing their best. I feel very fortunate that I chose The Meadows for my mom's care and well-being. It's a special place.

I can't say enough wonderful things about The Meadows at Country Place. After a heartbreaking…read moreexperience at a facility that lacked proper memory care training, we were incredibly fortunate to find this community. My parents have now been here for three years, and we are constantly amazed at the level of care, compassion, patience and professionalism shown by every staff member. The caregivers are well-trained and genuinely kind, and it shows in how safe, happy, and thriving my parents are. The activities and entertainment are thoughtful and fun, and the long-term staff retention says everything about how this place is run. Our doctor once called Ranji and her team "dementia whisperers"--and he was absolutely right. The Meadows is a rare gem and we are grateful for them everyday.

Skilled nursing. CNA Chantal, Nurse Shane, Lee the PT and the rest of the staff provided great…read morecare my father. They have a beautiful patio with a waterfall for patients and families to enjoy.

This place is great! My dad was in the hospital and had to go to a care home until he could go to…read morea rehabilitation facility. He went to a different care center in Sacramento and it was absolutely terrible. He left and we came here. ACC is clean, staff is attentive and pleasant, and the food was good. I cannot say enough good things about them. It was nice to walk around the building to get a little exercise while visiting. Look no further for a place for your loved one or yourself.

My mom moved here last year. Looked at some of the bigger places but I am so glad we chose…read moreWaterleaf! Family owned, very low staff turnover, very clean, reasonably priced and great neighborhood. My mom has a private room with a private bathroom and patio. The residents are great and so is the staff. The activities are good too: ceramics, flower arrangement, live music weekly, games, daily exercise, and more. My mom is always clean, well cared for, socially stimulated, and treated great.

This place is amazing!! I have worked in several nursing homes. And this one is top notch. The…read morestaff is friendly and kind. They really care for the residents. There is no strong urine smell when walking in. The residents are always busy. My mother in law has dementia and this disease makes her upset and anxious along with being verbally aggressive. With all that said the staff has a lot of patience for her. It's a very clean facility and we are very happy with the care.

I would NOT recommend this place for a loved one. We had to put my MIL here and she quickly…read moredeclined and eventually passed away less than one year. She quickly lost 20 pounds of her small 115 pound frame. She also acquired a bed sore in this facility which she never had prior to entering here. My concern was her bedsore and extreme weight loss in this facility that nobody seemed too concerned about or even barely addressed until my fiancé brought it up. When they finally held a meeting about it and when my fiancé expressed his concern, the doctor of this facility was rude and uncaring and tried cutting him off not allowing him to speak. No compassion whatsoever on his part. There were a few great staff members that were kind hearted which we appreciated. In general though we got a sense that the staff just did not care. Maybe overwhelmed due to being understaffed and underpaid. When my MIL passed away and he came in to view her body he was horrified to see her mouth was left wide open. He has that image permanently sketched in his mind forever...he had nightmares of her suffering and gasping for air prior to dying. Most nursing homes will take the effort to make a deceased loved one look presentable to the family before calling them in. (It takes 2 secs to close their mouth using rolled towels) Just goes to show their lack of compassion towards family members and total lack of respect or dignity for a deceased resident. We were called soon after her body was taken away from the mortuary and were just handed her belonging in garbage bags. Her plant was not returned to us and they could not initially locate it. He had to tell them it was just there when he saw her that morning. Just struck us as odd that they removed it from her room once she passed away and never offered it back to us. Our deepest regret was sending her to this facility.

I had a Skype call scheduled for today with the ACC Greenzone at 10 AM and was on Skype prior to…read morethe appointment and waited for 30 minutes online. While waiting I've called the Green Zone nonstop and there was absolutely not one live person after pressing any option there is to press. With no further option, I've called the Yellow zone multiple times hanging up after being promised that the Green Zone will call me now. 50 minutes in and absolutely no calls from the Green Zone. I've also been told by my family members who have visited in person that the nurses are rude there. Prior to the Pandemic when I visited in person I've also noticed that the workers there are rude and incompetent. My grandmother was served diabetic drinks when she is not even diabetic, I had to tell them to change it and make note of that. Dear management you need to start managing.

Greenhaven Place is an excellent choice for assisted living for your loved one. My grandmother…read morelived here and very well taken care of. We came from another facility that was horrid and this facility made the move as smooth as possible. The caregivers actually care about residents and were immensely helpful and getting my grandmother acclimated and caring for her like family when she became ill. The nurse Yvonne, was particularly helpful in navigating the healthcare system and what was truly best for my grandmother. My family and I were very pleased with how the family was taken care of and other residents seemed genuinely happy. Prices are comparable, if not better than the local area.

Eskaton is a wonderful place. There is not enough space here to say why but I'll try... my mom is…read more79 and disabled due to a stroke but can do her own things except needs help with mobility, transportation, help if she were to fall. She lived in Merced with my dad (married 55 years) and he suddenly passed away. We had to hurriedly find her a senior residence closer to me or my sister with the 24 hour front desk, pull cord in the bathroom and pendant to wear around her neck to push a button for emergencies. Eskaton has all that and more! My sister also lives very close by so the location was perfect. Let's start with Joey, the first person I spoke to on the phone who runs the entrance area/front desk - he had no idea who I was or what we'd been through and he was just the friendliest kindest voice ever. He needed to transfer me to Latoya to inquire about apartments, but I already had a great feeling about it just because of how Joey treated me in that first interaction. Then Latoya was also extremely friendly, empathetic and more than happy to take the time to go over in detail how Eskaton works, which apts were available, pricing, and emailed me floor plans and the Eskaton calendars with meals and daily activities. She was glad to reserve the apt mom wanted even before we could get paperwork/deposit back to her, being out of town and at this time still dealing with my dad's passing, his service, packing to move...they both made a terrible situation into an exciting and welcoming new start. Tristin was next, helping to formalize paperwork and just the sweetest kindest person. They answered all my million questions and Latoya took a video and pictures of the apartment so mom could plan and feel more comfortable about the move. My mom LOVES it here. The place is classy and decor is beautiful. I'm jealous of her adorable apartment! The residents make a point to chat and say hello in the hallway, elevator, dining room. She loves all the activities - seated exercise classes, Ted talk viewings, live music, libraries on 2 floors. Most of all she feels very, very safe and welcomed. The food is delicious and we eat with my mom all the time. They also encourage (if people want to) to sit with others in the dining area. My mom right away started off with a nice group of women including her neighbor across the hall. She enjoys the social aspect of the meals. Often she is very busy with activities and doesn't have time to call us! Helen in the dining room is wonderfully sweet and so fun to talk to. She seats you and comes to every table to say hi and chat for a moment, which we love and I think for those who choose to eat solo it's nice to still interact. At Eskaton you're never really alone, there are friendly staff and residents everywhere. Toni in housekeeping is also friendly and kind and does an amazing job, my mom loves talking with her and seeing her weekly. My mom's apartment is always super clean and fresh thanks to Toni! Tom and Roberto who do all the repairs/hook up cable/hang pictures are so sweet and funny...my mom always talks about how they helped her decorate and they even put together a new walker for her so she didn't have to wait to use it! Recently, believe it or not, my sister actually started having stroke in their lobby!! My mom called it and yelled to Joey they needed an ambulance, he called right away and this is the whole entire reason my sister will make a full and fast recovery. The hospital said it's miracle-it is!! I want to also call out Matthew, Ellen, Daniel, Minayah, Arsel as just so sweet and wonderful. They have helped us out multiple times with literally everything. The building is super secure, the residents are watched over carefully, it's just perfect. I will also share that my mom has only been there 1.5 months and already this is our impression.

My review is for the activity coordination/ enrichment director. I left several messages for the…read morecoordinator over a couple months span asking if there was interest in my music students performing for the residents at Eskaton. (They have performed here before and it was a great success.) The coordinator never returns calls or messages. I never received word back, even after leaving my information and contact number and a voicemail several times (at the desk as well). It is really disappointing to not be acknowledged, have no communication whatsoever and a disappointment for my students not to have an opportunity to play at this time. The former director from last year was very prompt and welcoming.

Lena, Brian and ALL the exceptional caregivers have provided loving, patient, supportive and…read morecompassionate care for my dear father in his home. Thank you.

Visiting Angels was terrific! Dale was able to accommodate us for a fairly last minute request for…read morehelp with my mom while we were out of town. And my mom was a first time customer too! Dale was very professional and friendly during our initial meeting with my mom. My mom really liked Ginelle who was her caregiver. Excellent quality service! We will use them again.