From Jackie, the lady checking people in, to the nurses, PT/OT, family support teams, the…read moreactivities group, and the food from the chef, which my mom loved...this is a great rehab center!!

This place doesn't even deserve 1 star in all honesty. They truly don't give a rats ass about their…read moreresidents. It started off okay, about 2.5 to 3.0 stars and from there it went down hill FAST! I'm a type 1 diabetic and I would have to go without eating anything sometimes because all they would serve me was foods drowning in carbs and sugars. I begged and pleaded for a while then after that I had to start yelling and screaming and be the squeaky wheel to get anything done. Their social workers suck. If you don't keep on them they'll blow you off. As a matter of fact, Social Security told me that they did my forms wrong and I have to start all over again. So now I have to wait 200+days for my SSDI. What I was admitted for which was an infection in my leg was never taken care of and I was discharged in the same condition that I started. Most of the CNAs and Nurses are terrible. They barely speak English and they don't understand you most of the time. One time they pricked my pinky to test my blood sugar and it bled so bad it ran all the way down to my elbow. When I asked the nurse for a band aid she told me that she didn't have one! When I asked how in the HELL does a nurse in a Skilled Nursing Facility doesn't have a band aid she told me that they were locked up and only the MOD had the key and she was not going to be in until 8am. This happened at 6am. When I asked how come there isn't a first aid kit available she shrugged her shoulders and gave me a look of cluelessness. Totally deer in the headlights. They have an Asian resident that goes up and down the hall screaming and does nothing about it so don't plan on any peace and quiet. My roommate fell out of his bed once and was screaming bloody murder begging for help and I had to crawl out of my bed into my wheelchair and go scream at the nursing station to get him help. Their physicians suck. Lazy and dumb. I had to go to the emergency room twice in three months because they are that bad. It's pretty bad when you ride in the ambulance and the EMTs apologize for the shitty help your getting. The Emergency room says they're known as Shitty Creek Post Acute not City Creek Post Acute. I haven't even begun to scratch the surface of the nightmares I have had to endure. Now that I have been discharged 8 days early, they won't take my calls and I need them to transfer my prescriptions to my pharmacy and they said that they would pay the pro rated amount which I'm positive that is why they are dodging my calls. I'm out of certain medicine now and have no way of taking my insulin. I'm going to call my regular physician and see if he can get my prescriptions refilled for me and sent to my pharmacy. So much for getting the appropriate and professional help. The place needs a full audit and CHHSA needs to be notified and also the Ombudsman. This is no laughing matter. Zero out of 5 stars.

This is my fifth night at Sherwood Healthcare center. I am receiving very good care and have…read moredeveloped a rapport with many of the RNs, LVNs, CNAs .Sometimes, for me, I'm very pleased with the type of care I receive. Sherwood is a very well established older facility. The rooms are spacious enough, it is clean, and of course the staff work very hard to keep things running smoothly. I am in room 25AB with a roommate. We seem to have the cooler and quieter area of facility.. sometimes I can hear the purr of the trains on the tracks that are nearby. Carol has been with Sherwood for over 30 years. She is amazing at her job, try hard to accommodate patient's needs. The Sien is in this facility are very good about providing fresh ice water in the pitchers for us. I feel it every time you ring the call button for something they try their best to accommodate our needs as soon as possible. They're very quick. The fear of Sherwood is a very professional and will run facility. The doctors and all the staff are very helpful. Nurse address issues and progress, expediently and strive to keep the patients any good rehabilitation environment. The PT department is very much involved in making sure that we have what we need in order to rehabilitate properly. My feelings are very positive about this facility.

It was nothing like the website. Tiny, stuffy shared…read morerooms(2per room), my dad's bed was up against a sliding glass door, there was a garbage can full of dirty linens at the foot of his bed, the trash can was full and there was no one else in the room yet; it was just disgusting. There was 1 bathroom for 4 people (shared by 2 rooms). To top it off it is run by Incompetent, rude people. My dad was transferred there on a Thursday for rehab for knee replacement and he wasn't going to be seen until Monday. That's 4 days! they said he had to meet the social worker, doctor, and speech therapist to get started. I told them My dad is healthy all he needs is physical therapy. We decided to take him home and they refused to let us use a wheelchair to get him to our car. Absolutely horrible.

My neighbor and dear friend was recently admitted to this facility from Kaiser, and I cannot say…read moreenough about the exceptional support we received. The admissions team was incredibly helpful throughout her entire stay, making what could have been a stressful experience feel smooth and reassuring. We especially want to recognize Pauline and Debi for their kindness, compassion, and dedication. They were always available--throughout the day and even on weekends--to answer every question with patience and care. I highly recommend this facility to anyone who is new to skilled nursing and in need of guidance, support, and truly caring professionals.

I would strongly encourage anyone considering Asbury Park Nursing & Rehabilitation for a loved one…read moreto do their research and advocate for them every single day. Our family's experience with my mother's care was extremely concerning. During my mother's stay, there were repeated issues involving her basic care and medical needs. We repeatedly had to advocate for things that should have been addressed as part of her care. This included problems with obtaining her commode and walker, monitoring her weight and fluid retention while she was taking Lasix for significant heart-related concerns, and getting assistance with her CPAP machine. There were also times when our concerns were minimized despite her documented medical history and needs. My mother was discharged from Kaiser on a normal diet, yet Asbury Park gave her pureed food for much of her stay. The facility later acknowledged that this was an error and apologized. She also has psoriasis and was supposed to have creams applied as part of her care, which was not consistently done. Even more upsetting, there were times she was left in bed soiled for extended periods. We raised concerns repeatedly, and far too many things seemed to be addressed only after our family escalated them. Families should not have to constantly fight to make sure basic hygiene needs, medical equipment, dietary orders, medications, and physician instructions are being followed. Because of the seriousness of what happened, I filed a formal complaint with the California Department of Public Health. CDPH opened an investigation, went to the facility, spoke with staff and administration, and reviewed my mother's records. That investigation has now been completed, and I was informed directly by the California Department of Public Health that Asbury Park was cited as a result of their investigation. For me, that is important to include because these concerns were not simply a family being unhappy with the care our mother received. We reported what happened to the state, the state investigated, and the investigation resulted in a citation against the facility. Our loved ones deserve dignity, proper hygiene, appropriate medical care, and for their documented care plans and physician orders to be followed without their families having to repeatedly intervene. If you have a loved one staying here, please advocate for them. Visit often, ask questions, document everything, and speak up when something does not seem right. I am grateful that our concerns were taken seriously and investigated, but I wish my mother had received the level of care she deserved from the beginning.

I walked into this facility and know what met me, almost all the staff were smiling and busy with…read moretaking care of their residents, no smells or coverup smells , a nice wide open lobby with residents smiling and interacting with one another and the staff in a wonderful manner, as I took a tour around the smiles abounded and hardworking staff were busy attending to their residents needs, this a a large facility and i was amazed no call lights were going off, no one was screaming or calling for help and the facility has a tracking system on each station that displays the times a residents call light had been on and off the 2 nursing stations I walked past no one was calling for more than 5 minutes. I grew up around nursing homes and my family owned and operated 2 of them back on the east coast, in my years of work in healthcare I have been in numerous facilities and I would say this is in my top five especially for its location, its close to everything. I highly recommend coming in for your own tour and to see what is what.

My grandmother was miserable here. On our visits, she'd press the assistance button and it would…read moretake no less than 20 mins for someone to come help her. We purchased noise cancelling headphones, expensive ones, that went missing within the first week... even after labeling them. The room had 3 patients, who blasted their tv's at full volume. Understandable, since how are they supposed to watch their shows if the person just 3 feet away is also blasting their tv? But with no volume or sound limitations/hours, my grandmother could not get any sleep. We requested a room change that even after confirming, was never achieved.

Staff was helpful, prompt and friendly. My grandmother seemed to get adequate care while…read morerecovering from a stroke. Experience was better than the previous facility she stayed in.

I spent time here visiting someone close to me and had a positive experience. The staff were…read morewelcoming and seemed to know the residents well, which always makes a difference. Things felt relatively organized and the environment was calm. It made it easier knowing my family member was comfortable.

My mother received wonderful care during her stay. The facility was clean. The staff was kind and…read morehelpful and she loved participating in bingo and relaxing on the beautiful front patio! A special. thank you to the therapy team for helping her regain her strength and return home. We are so grateful! The Barnett Family

My father has an incident which resulted in a stay at a rehabilitation center. Since the admission…read moreprocess with Debi Morales I have been pleasantly surprised, stunned with the customer service, dedication to treat my father like their own. Rehabilitation services are excellent. The nursing staff don't just do a job, they care about every resident. Sarah the assistant administrator helped me navigate paperwork and help with medical paperwork. She has been amazing and supportive as this is all new. Lets talk about there secret weapon and heavy hitter is Lucy Zepeda. Lucy has helped me navigate medical paperwork, my father's pension paperwork-website issues, medical insurance etc.... Lucy is absolutely a key player in this team. Not only can she handle my direct approach but is able to explain all the paperwork associated with all of the things that happened. Without her I would still be trying to tread water with it all. I can say she has taught me and absolutely been everything I needed. Thank you Lucy. The property is great for sitting outside with my dad.

My wonderful mom is 92 years old and has Alzheimer's. She has been a resident at The Meadows at…read moreCountry Place for six years and has received excellent and compassionate care throughout those six years. As her condition has shifted and worsened, the care has adjusted and continued at the same high level. The owner, Rangi Giner, an active and on-site owner, treats her employees and all residents like family. And I've observed nothing but respect, kindness and patience for my mom and the other residents in all my visits throughout the years. There is very little staff turnover. So it's been easy to develop relationships with those caring for Mom. And it's easy to see how consistency in staffing has translated into consistency of care. I have felt like Rangi and her staff have not just been looking out for Mom's welfare, but mine, too, during these challenging six years. They do the basics well. They keep the place very clean. They get the residents up and groomed, out and about, and moving. They provide good, basic and well-balanced meals. There is music and activities. And they keep me informed with any changes in Mom's behavior and health. They do the intangibles well. They treat each resident as an important individual, so they adjust care and food and schedule, etc, based on each resident's needs. The staff always have smiles on their faces -- always. They have cheerful voices. There is kindness in the air. And it's pretty remarkable that it has been consistent for six years. The staff works together, helping each other, so things don't fall through the cracks. Perfect? No. There is no perfect. Just compassionate people working hard and doing their best. I feel very fortunate that I chose The Meadows for my mom's care and well-being. It's a special place.

I can't say enough wonderful things about The Meadows at Country Place. After a heartbreaking…read moreexperience at a facility that lacked proper memory care training, we were incredibly fortunate to find this community. My parents have now been here for three years, and we are constantly amazed at the level of care, compassion, patience and professionalism shown by every staff member. The caregivers are well-trained and genuinely kind, and it shows in how safe, happy, and thriving my parents are. The activities and entertainment are thoughtful and fun, and the long-term staff retention says everything about how this place is run. Our doctor once called Ranji and her team "dementia whisperers"--and he was absolutely right. The Meadows is a rare gem and we are grateful for them everyday.

Wonderful acute therapy location! Caring staff, exceptional service! I'd recommend them for anyone…read morewho needs medical rehabilitation or acute care. Top notch!

Visited a loved one here, and the environment was so welcoming. You can really tell the staff care…read moreabout their jobs and the residents' experience. 5 stars isn't enough, I'd give 27 if I could!