The memory care at this location is top notch. My mom was really having a hard time, unable to walk…read moredue to a brain injury at another facility. With the care at this Belmont Village, my mom came back to life. She went from zombie-like to energetic and talkative. She loves the caregivers, and it feels like they love her too. Do not hesitate to bring a loved one here for A+ care and safety. The rooms are really big, and there are beautiful areas to sit and get some sun and fresh air. The activity leaders are so kind and really try to keep the residents busy with chair yoga, music, karaoke, word games, BINGO... The staff is phenomenal, and there are folks like Walter, Juan, Wilma, Christine, and more that give joy and care to each resident. I love that they assign PALs (care givers) to groups of residents, and most will pitch in and help whether or not they are assigned to a particular resident. Poojan (MC Director) and Radhika (Sr. ED) can often be found with residents. You can feel so much love here. Don't think twice about checking this facility out for your aging relatives. You will fall in love and get your own peace of mind, knowing they are safe, loved, and engaged. Just look at how they brought my mom back to life!

I could given them 5 stars because of the modern design of the facility it's beautiful. The reason…read morewhy is 3 stars because of the poor quality care specially in memory care department. 1. When pulled the cord takes time to get somebody for help, I understand they were busy, but there are 3 PALS sitting in activity area and they were in there phones.I understand they are watching those fall risk residents but should be only one PALS is assigned. 2. I have witnessed, while they are serving food at the dining room there a few PALs eating in the counter. 3. They are always short staffing.

We are beyond grateful to have found Cedar Creek. My mom lived there for 6 years until she passed,…read moreand the care she received was exceptional. We consider her being there a blessing. Cedar Creek is defined by its exceptional culture, which is anchored in profound kindness, compassion, and patience, not to mention top tier expertise and professionalism. Residents (and their loved ones) are treated like family. Throughout my mom's six year stay, we were greeted with genuine warmth. They know my kids' names, they know all about my family, my mom's history, what she was like before she was ill. They pay attention and genuinely care - this is the differentiator, why Cedar Creek is so magical. The loving environment this caring produces is incredible, and testament to the hard work and dedication of the entire team at Cedar Creek. In the weeks leading up to my mom's passing, literally everyone who works there, from facilities managers to nurses, front desk and kitchen staff to the heads of the entire organization, they ALL checked on us regularly to share their sympathies, give my mom and our family a squeeze, and offer their help. Again, they treat you like family. We could not have asked for a better environment.

Nancy has been at Cedar Creek for more than 2 1/2 years and has had excelent care. She is happy…read morethere and has never asked to leave. I am VERY happy with the care she has had and am very happy with my choice of Cedar Creek.

After taking care of my wife for 6 years it came to the point where I could no longer provide her…read morewhat she needed at home. I researched many care facilities and toured 8 or 10 of them. When I found Palm Villas I felt that this was where she would receive the best care. I was correct. I live close by and between myself and her friends someone visited most every day. Palm Villas was always clean and smelled nice. Every staff member was knowledgeable and had a helpful and positive attitude. My wife was not happy about moving into a care facility, but the staff there turned her around. She frequently referred to them as "my friends". My wife declined fairly rapidly and needed ever increasing care and the folks at Palm Villas took it all in stride. They provided a level of care and supervision that I never could have given her at home.

My mom, Coleen just recently left Palm Villas after residing there for 5 years. My family and I…read morecould not be more thankful for her care there. This was the third place she had resided and by far the best. The entire staff treated my mom and us great. It was a sad decision we had to make to move her. She only left because my sister moved to a different community and we moved her to be nearer my sisters home. Thanks to the entire staff !! Bill G.

Lincoln Glen Manor has an amazing staff that cares so much. My wife's grandparents lived here and…read moreit was a great experience for them.

Communication is poor, at best. Management tends to be…read morereactive rather than proactive. The full-time care staff is excellent, however, they often utilize agencies to fill their schedules. Several agency staff are substandard.

I used this service for the first month I was out of rehab. Nicole was always on time, cheery, and…read moreready to go. She helped me with bathing, dressing, basic housekeeping and range of motion exercises. As she did those activities, she included me so that I could also become more skilled at them. After my time with her, I was able to continue on my own and my recovery continues to progress. I would recommend Care and Comfort's services to anyone needing home health assistance.

From the owner: At Care and Comfort In Home Care, we specialize in trusted, compassionate in-home care services for…read moreseniors and adults with disabilities in San Jose, CA and nearby areas. Our professional caregivers provide non-medical support, including personal care, meal preparation, light housekeeping, companionship, and medication reminders—all designed to help your loved one remain safe and independent at home. We also offer 24-hour care, overnight care, and respite care for family caregivers who need a break. Additional specialties include post-surgery recovery support, dementia and Alzheimer’s care, and hospice support services. Every care plan is personalized, ensuring comfort, dignity, and peace of mind for your entire family.

My family cannot say enough good things about Caring Hearts. The staff there is dedicated to…read morehelping the residents there live with dignity and a sense of belonging. Michelle makes it a practice to reach out to families with "Good news" and pictures that show everyday successes and small joys. Prior to going to live at Caring Hearts our mom lived at a much larger (And frankly much more expensive) care home. However the level of personal care and attention that she now receives has resulted in a substantially higher quality of life for her.

I wanted to write this review for Olivia and the staff at Caring Hearts. They are really dedicated…read moreteam and are doing amazing work. My father has been doing much much better under their care than in other places we've tried. The facilities are always clean, the workers are super attentive to my father's needs, and visiting hours are very flexible. Olivia has been very kind to my father and I throughout the entire process of getting him situated. Additionally, they offer a very reasonable rate for the level of care they provide. I cannot recommend Caring Hearts enough.

Toured Atria Willow Glen as a potential independent living community for my mother. They also have…read moreassisted living and memory care, should she need it. Atria is a gorgeous place with huge trees, gardens, koi pond, and creek. The person who gave us the tour was the memory care director. She was very warm and knowledgeable and genuinely interested in getting to know my mom and her current living/health situation. The dining room is clean and spacious and there was a friendly warmth from the staff and residents. I was pleased to find out in addition to three meals a day, they serve coffee and breakfast all day until 5pm. When a resident is sick or just doesn't feel like going to the dining room, they can have food delivered to their apartment. There is also the option of cooking in the small kitchen in their apartment. Atria has lots of activities and events for residents. They go to interesting places like San Francisco, Monterey, etc. There are groups to join, too, like a knitting or writing group. Garden plots are available in the community garden and there is a heated outdoor swimming pool. My mom loved the apartment she was shown. Since this was the first community she looked at, we are going to tour a few more before making a decision. It's hard to imagine a nicer place.

Just a concerned citizen - I love that the seniors get…read moreoutings to shop and experience some independence. However, I find it very unsafe to not have personnel on site monitoring their movements in the shopping plaza. I just encountered a resident who forgot where she needed to meet for pickup. I give credit to how quickly they arrived, but even the man who answered the phone seemed rude and lacked compassion. I worry because the Almaden plaza usually draws homeless as well as thieves. God forbid they lose their memory at the wrong time. I hope this is an issue with rapid resolve for the sake of others' elderly loved ones.

My mother has been in their medical center twice now, and each time has received safe and attentive…read morecare, great meals and wonderful interactions with very pleasant staff. They take their jobs seriously, and are very positive and caring. We have never worried about her care while she has been at The Terraces,

Not like any other facility like this. It is clean and doesn't smell like other places do and I…read morehave visited many over the years as a volunteer, never imagining I would end up needing one. I came to stay here after I had a total knee replacement surgery. I was in a lot of pain. The staff was very kind despite the fact that there were oftentimes overworked because the ratio of staff to patients probably not quite to par. I got PT and OT almost every day, which was great. I was very grateful that they catered to my dietary needs. They even checked up on me after I'd gone home. My only issues I had, had to do with the medication I was on. When I first got there by transport I was due for my pain medication and they didn't have any of my prescribed medication. They told me they would be able to get me some within a half hour of my arrival. That didn't happen. I had to wait hours and I was in agony. Also, one time they ran out of it so they gave me another pain medicine which was stronger. I had to take this three times because the prescribed medicine still never came in. Also, it's great that they offer to wash your clothes (as long as they're labeled). The problem is, you don't always get them back. Their system could use some improvement. I asked about my clothing several times, but they didn't do anything about it, likely because the people I asked were way too busy. On the day I was leaving, my son and I had to go to the laundry room and look for them ourselves. They were spread out all over the place in the lost and found container. I'm not sure if I got everything. If I hadn't been in such pain when they gave me the inventory list when I first arrived I probably could have made a list of what I had come in with. It was in with the packet they gave me and was not explained to me then or later that I recall. Important...write a list of everything you bring. There's no way that one of the aids would have been able to find all my stuff that my son and I found scattered on that last day. Yes, they have room for improvement. No one's perfect. Overall, my experience was great so I'm still giving them five stars.