I have seen many different facilities, as I am in the medical field. Prelude in Woodbury is NOT…read morewhere I would put my family member again. The staff is not supported, many shifts run short, residents are left to fend for themselves, the LPN who runs the place completely oversteps her bounds. We were told totally incorrect information when we signed up about what was available. Family received no phone call when resident fell numerous times. Staff is not educated in basic procedures or medication administration. I'll just stop there.

From the owner: Prelude Homes & Services specializes in the delivery of Residential Memory Care. Our homes are a…read moresafe haven for those with memory loss, offering a unique combination of environment, technology, and specialized care. Cottages-Small households, both co-ed and all-male memory care. Garden Estate Home-Designed for men with a younger diagnosis of dementia, including FTD and LBD. Our household design provides our residents with familiar cues to guide daily routines and establish a relaxing atmosphere to create the feeling of home. We have customized activity programs which place a high value on individual strengths and life legacy. Our staff build relationships and encourage participation in the daily activities of the home. We place a high value on family support and encouragement. We are here as your partners as you continue to provide care and support to your loved one. As our name suggests, we believe that the best is yet to come. We encourage you to explore the possibilities that Prelude can offer.

I am in my 7th year at BrightStar Care St. Croix Valley , and work as a Care Consultant/Sales. I…read morecontinue to work with a Team of high quality experience in the In-Home Care Field. I work as a Team that is caring, loving, efficient, goes over and above to provide services in the homes of people needing cares and help. We have an owner, that invests and cares about each of her employees in many ways. We have a clinical team of Nurses that are highly professional, well educated, never hesitate to go that extra mile to help our clients. They are a team of nurses that are passionate, loving, always there to serve and help in all possible ways, without asking why! They supervise our field Caregivers with humility, and educate them on all up to date skills. I highly recommend BrightStar Care St. Croix Valley for your in-home cares or a place work! We are hiring Caregivers and RN's with 1 year experience or more. Give us a call if you are interested! 651-234-0044

I love this place! I was afraid to work home care due to what I've heard about other home care…read morebusinesses. The ladies are all amazing and nice, very understanding of schedules and the fact we can create our own schedule is great. I need two full time jobs and this place allows me to work a full time position while working another full time job. The training was great and they seem to really care about their workers. I would choose BrightStar care any day and every day! They don't make it a big issue if you call in sick and check in on you to see how you're feeling. Its a very organized company and I feel as if Ill never have a complaint. They are a great resource for my resume as well. I LOVE BRIGHTSTAR CARE OF ST CROIX LAKE ELMO!

I would not recommend this company except to my worst enemy. The owner Steve made the classic…read morefuture-failed-business mistake of over-promising and under-delivering. My family specifically went with Senior Helpers because of Steve's assurances that he was "more than adequately" staffed to ensure the kind of coverage we sought for my mom. We already had experience with other PCA companies and were specifically seeking out a company whose staffing capacity would ensure my mother and her caregiver would be a good interpersonal fit. Unfortunately, Senior Helpers failed miserably and stated they could no longer provide care to my mother after a few short weeks due to staffing shortages. During the 3 weeks Senior Helpers attempted to be helpful my mother had 5 different caregivers. Consider a new business name--Senior Unhelpful or Senior Understaffed Helpers.

Steve responded with very short notice on two different occasions when we needed help with our…read moreparents. On one occasion my mom got driven to a doctors appointment and got help with some other tasks around the house. The second time we called, Steve responded quickly and was able to match my father with a wonderful caregiver who came twice a week. Both times, the caregivers were pleasant and attentive. Steve also set up a new AI app in my parents appartment which senses unusual activity. It detected a fall in the middle of the night, and Steve got help to my father immediately. I would recommend Senior Helpers!

I contacted this location to check out pricing and was quoted $30 per hour. They set up a meeting…read morewith my mother and I. At that time they went through and collected all the information about my mother and her needs. My mother suffers from dementia and I needed to find help. I was in a panic on how to help her stay living where she was. We talked about the needs for consistent people, care, hours and a routine assessment that's what's important for people suffering from dementia. She was supposed to bring me a contract and didn't. They said nothing additional about any charges. Since this was my first experience with this situation, I was relying on the details to be discussed by them. My daughter and I were both understanding the charge for her care would be $30 per hour. The first weekend they sent a very young girl to care for my mother. I met her there and she had no idea of the care plan they told me they provide to the care givers. I spent quite a bit of time going over everything. The girl smelled very strongly of smoke, which was not good for my mom. She was not the right person for my mother. She was calling me with questions about how to care for my mother. The next weekend they sent a different person again. I was called at least 8 times during her care to answer questions. They did send a contract by email to me which I couldn't read. The pages weren't full pages, and I didn't spend a ton of time trying to piece together an unreadable email. I did sign it though. From that signature, they stated I agreed to pay all these additional charges for my mothers care. 4 nine hour shifts were over $1300. When you have an informational meeting, charges need to be discussed. You should have a hard copy right in front of you to go over all the unexpected charges. At that time you would find out that the amount they quoted was just a starting figure, which they never stated. I would be very careful of this company. When you are caring for an elderly mother its a very stressful time. I was taking care of her for over 5 years be myself. Just make sure you ask the questions they do not tell you. Apparently, they do not find it necessary to provide you with any information unless you ask.

From the owner: Visiting Angels East Metro is proud to be a part of the nationwide network of Visiting Angels…read morefranchised home care agencies. Our Angels provide essential personal home care services including in-home care, dementia care, respite care, senior personal care, elderly care, and companion care services. With our assistance, seniors can continue to live independently in their own homes. Our philosophy is to provide the best possible one-on-one care while giving total respect to our caregiving staff. At Visiting Angels East Metro, we provide the very best support, so our elderly clients receive top quality care wherever the need exists. This is why Visiting Angels is East Metro's choice for homecare.

My dad was in hospice with Fairview while at Aurora on France. They are simply amazing, and such a…read morecomforting, empathetic team of people. We absolutely loved Andrea and the rest of the team - they gave my dad the highest quality of care and were a crucial source of support for us during his last few weeks. It takes some incredibly special people to do what you do, and this team was the best of the best. Thank you, from the bottom of our hearts.

My father was in the Transitional Care Unit for 4 days and it was so traumatic for him that the…read morefamily broke him out of there yesterday afternoon to care for him ourselves. We had to be there so he would get proper care and witnessed that it would take 15 to 20 min for them to help with bathroom. He was handled roughly during the night when he pushed the button so my 86 year old mom stayed there overnight. Do not send your loved one here. No stars awarded!!

Ugh, where to begin... My mother was in TCU here for three…read moreweeks. It was not the experience she would ever want to live again. The communication between staff members was horrendous. The left hand did not know what the right hand was doing! Most phone calls were left unreturned. Her call light often took 30 minutes to respond to. If you aren't up and ready for a shower at 6am without notice, you will remain unbathed for the next 10 days! TRUE STORY! Long story, short....Never Again would I entrust a family member to this organization!

They are so gentle and caring. A good amount of nurses took the time to answer our questions and…read moresoothe our worries. The rooms are immaculate and we felt as comfortable as possible.

My wife received home care services from Our Lady of Peace. The nurses and the physical therapists…read morewere so kind and professional. They helped us through a very difficult time. We feel very blessed to have had their care.