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    BrightStar Care

    2.3 (3 reviews)
    Open Open 24 hours

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    Harbor House

    Harbor House

    2.0(4 reviews)
    4.7 mi

    Harbor Hell Most of the Aides are nasty nasty nasty !…read moreThe food is disgusting, I wouldn't feed it to my dog. They promise you all these wonderful things including treating your family member with dignity ! What a joke ! After they get your loved ones In and charge $8000 a month you never see the higher ups again . I caught aides sleeping !!! My mom fell at least 8 times !!! Horrible horrible horrible Do not go here EVER !

    Harbor House in oyster Bay is a disgrace. The ladies in the office try to sympathize with you and…read morelisten to your stories and say it's unbelievable what you're going through but pretty much it's an act. They over charge for my parents that share a room smaller than a dorm room and required that my father have a one on one aid who slept in the room also which is an additional $11,000 a month on top of their $ 12,000 a month fee. This place is an absolute rip off. My parents are eating off of Styrofoam plates for $22,000 a month. One person told me that the dishwasher broke and that they would be remodeling another told me it's because of the virus every day it's different stories. When you visit which you must have an appointment for for $22,000 a month to see your own family members. This place should be shut down. The staff only contacts you by text which is so unprofessional every time you call their numbers that they give you in the packet the mailboxes are full then text you from outside the building on the streets and text you all night long from their homes what kind of professionalism is this ....Don't go stay away from this place. The bank across the street told me they can't reach anyone on the phone and they have their account. On one visit the aid told me they had the wrong equipment for my father and the RN never returned her call. I was there I saw it ...Some of the employees in the dining area had no mask on.

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    Harbor House
    Harbor House
    Harbor House

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    Alvita Care

    Alvita Care

    4.5(22 reviews)
    28.4 miChelsea, Midtown West

    Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

    Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

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    Alvita Care
    Alvita Care - Alvita care is ready to provide care for you/your loved one.

    Alvita care is ready to provide care for you/your loved one.

    Alvita Care - "I believe a diagnosis of Alzheimer's does not have to be a burden to my family"

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    "I believe a diagnosis of Alzheimer's does not have to be a burden to my family"

    Better Home Health Care - Education and training underway in our NY State Department of Health approved classroom

    Better Home Health Care

    4.8(4 reviews)
    15.3 mi

    My father was in Mercy Hospital for almost two weeks when we recognized he was not going to make…read moreit. The Hospice at Mercy said he was not critical enough for their in-patient services, so we had the choice of Dad going back to his Assisted Living home or to a nursing home to die. Assisted Livings are a social model where people live who need daily assistance. Dad had been at the AL for 1 1/2 years at this point and it was his home. The hospital Hospice handed me a list of agencies that provide Home Health Aides for end-of-life work. The only option was to hire a third-party care agency to administer this kind of care 24/7 for as long as Dad lasted. After a maddening 2 days calling every agency on the list, THANK GOD I found Better Home. Right away, they were a cut above many of the agencies I talked to. The intake person was competent and thoughtful of my difficult circumstances and worked to guide me though several decisions. They also could provide experienced Aides within a couple of days as opposed to several agencies I called. Paying immediately before even discussing what was needed was the opening gambit from one agency I encountered! At the AL, we were so lucky to have the Better Home Aides who really knew their business. They were competent, caring, informative and experienced. Dying is hell and witnessing it is sobering. Dad lasted 1 1/2 weeks in Hospice and my brother and I were there participating in his care almost every day. The Aides welcomed our presence and educated us. They were respectful of our needs in letting go of our Dad. I am so grateful to BH for the massive assistance they provided. Especially, I want to mention and thank publicly Sonia, Victoria, Leonard, Delphine (overnight), the very kind intake nurse who came Day 1(cannot recall name), and everyone I dealt with in the office such as Karen and the Financial person (cannot recall name). Their competence across the board made such a difference during the maelstrom of dying. Dying at the AL had hidden costs. The Mercy Hospital Hospice Good Shepherd provided Medicare-covered Hospice Services such as having an RN (Jerry) very helpfully guiding us. GS also provided the bed, oxygen, and some supplies to get us started. They provide a mandated 13 months of bereavement services, also. The AL provided "Room and Board" (no board as Dad could no longer eat), cleaning, and did the massive amounts of laundry we had. They also lent an Aide here and there to assist turning Dad. Long term AL Aides who knew us came in to cheer Dad and us, but were not involved in the care at this point. The rest of the work and direction was provided by the Better Homes Aides I mentioned above. The 24/7 Aides were $32.50/hour, but that added up to approximately $5000 for the first week. The AL had already been paid for the month so this third-party care was additional. There was also lag time in getting needed supplies, so I had to go to a med supply store myself a few times. The hospital Hospice told me they would "pick up" 4 hours of care/day from agencies on that phone list that I was originally handed. That was eventually true, but I had to fight for that discount during the 1 1/2 weeks Dad was dying and I was at his bedside. I wholeheartedly recommend Better Home for many of the reasons stated above. There is cost involved but the competent help they provided was invaluable to our family.

    My family has been using BHHC for a few years now for my 91 year old Dad in his home. My Mom is 90…read moreand has needed help to care for him. Overall, they have really helped care for my Dad in a safe, respectful, friendly way. Sometimes you have to try a few aides to find the right fit for your family - the right fit for us has been Blanca. Unesh is our aide coordinator, and he has done an excellent job with communications, and trying to find the right person. Raj is the Operations Manager, and he has been a big help guiding my family with perspective in the home aide industry, and with Medicaid decisions. He is always accessible and has also been a pleasure to work with. I hope to meet the owner one day - she is a former nurse, and therefore brings a great perspective to a company that cares for people in their homes.

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    Better Home Health Care - Home Health Aide preparing breakfast for her patients

    Home Health Aide preparing breakfast for her patients

    Better Home Health Care - Home Health Aide keeping up with her light house-keeping duties

    Home Health Aide keeping up with her light house-keeping duties

    Better Home Health Care

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    Helping Hearts At Home

    Helping Hearts At Home

    5.0(1 review)
    13.6 mi

    I became my mother's caregiver in 2012 while moving home and starting a business for the second…read moretime. After 4+ years of making it work, my mother became sick to the point that she needed more care and supervision than I was able to provide due to my work responsibilities. A friend recommended Kelly from Helping Hearts and she was wonderful. She came to my office for a meeting to explain all of my options for care, was immediately available by phone whenever I had a question about the program. Kelly constantly took care to make sure the aid watching my mother was the right fit for her. She accompanied the aid on the first day to supervise everything to make sure it was to mine and my mother's satisfaction. Very professional, courteous, kind, and understanding.

    From the owner: Our business specializes in concierge companion care. We make it possible for seniors to age in…read moretheir own homes by providing homemaking, medication reminders, escort to appointments, socialization to maintain or improve mental acuity. Our caregivers cook, have clean driver's licenses, their own cars and are continually background checked. We also provide Bedside Companion Care at facilities like hospitals and rehabs. We are particularly beneficial for clients who are at risk of falling or suffer from dementia, Alzheimer's Disease or hospital acquired dementia. Owned and operated by a Registered Nurse who has decades of experience with the elderly population.

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    Helping Hearts At Home
    Helping Hearts At Home
    Helping Hearts At Home

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    BrightStar Care - homehealthcare - Updated July 2026

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