I love Comfort Keepers! I have used this wonderful agency for both of my parents and have found…read morecaregivers for my parents who loved my parents and took care of them in the best way. I am so thankful for Lindsey and her staff for helping me these past 11 years with my parents who I loved so much. Highly recommend!!!

I would not recommend Comfort keepers agency Plainview if you are looking for a flexible,…read morecompassionate, easy to deal with agency. Setting up home care is difficult enough. Having to deal with 2 unprofessional owners that speak in circles, is even worse. MAKE SURE YOU READ AND FULLY UNDERSTAND THEIR CONTRACT. They charge a security deposit on top of a a weekly invoice. They claim it's because they are protecting their employees but that's not the case. The aides are not very good either. Knowing that my father was extremely unsteady one of the aids left him unattended in the shower with no seat and he fell.

The owner, Gregg, spoke to me directly. He was extremely knowledgeable and genuinely concerned for…read moremy mother's well-being. Unfortunately, my mother only got to use them a few times before she passed. Upon her passing, I received a text from the agency informing me of important paperwork my mother was telling the aide about. They texted to inform me where the paperwork was. Such caring is so hard to find these days. It was so reassuring to know my mother was surrounded by caring, competent adults during her time of need.

RECOMMENDATION: As soon as I indicated interest, I was immediately called to see if I had any…read morequestions. From the initial consultation through the placement of a caretaker, Home Instead has been professional, courteous, informative, flexible, caring, and had a full and complete understanding of the situation. The initial evaluation was thorough and dignified. The fees are competitive within the industry. However, the quality of the caregivers are FAR SUPERIOR to what other agencies offer. The caregivers are well trained, ambitious, efficient, engaging and provide dignity to the clients. The billing department is efficient and courteous. I have used this agency on several occasions and would strongly recommend them. https://www.homeinstead.com/559

Harbor Hell Most of the Aides are nasty nasty nasty !…read moreThe food is disgusting, I wouldn't feed it to my dog. They promise you all these wonderful things including treating your family member with dignity ! What a joke ! After they get your loved ones In and charge $8000 a month you never see the higher ups again . I caught aides sleeping !!! My mom fell at least 8 times !!! Horrible horrible horrible Do not go here EVER !

Harbor House in oyster Bay is a disgrace. The ladies in the office try to sympathize with you and…read morelisten to your stories and say it's unbelievable what you're going through but pretty much it's an act. They over charge for my parents that share a room smaller than a dorm room and required that my father have a one on one aid who slept in the room also which is an additional $11,000 a month on top of their $ 12,000 a month fee. This place is an absolute rip off. My parents are eating off of Styrofoam plates for $22,000 a month. One person told me that the dishwasher broke and that they would be remodeling another told me it's because of the virus every day it's different stories. When you visit which you must have an appointment for for $22,000 a month to see your own family members. This place should be shut down. The staff only contacts you by text which is so unprofessional every time you call their numbers that they give you in the packet the mailboxes are full then text you from outside the building on the streets and text you all night long from their homes what kind of professionalism is this ....Don't go stay away from this place. The bank across the street told me they can't reach anyone on the phone and they have their account. On one visit the aid told me they had the wrong equipment for my father and the RN never returned her call. I was there I saw it ...Some of the employees in the dining area had no mask on.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

My father was in Mercy Hospital for almost two weeks when we recognized he was not going to make…read moreit. The Hospice at Mercy said he was not critical enough for their in-patient services, so we had the choice of Dad going back to his Assisted Living home or to a nursing home to die. Assisted Livings are a social model where people live who need daily assistance. Dad had been at the AL for 1 1/2 years at this point and it was his home. The hospital Hospice handed me a list of agencies that provide Home Health Aides for end-of-life work. The only option was to hire a third-party care agency to administer this kind of care 24/7 for as long as Dad lasted. After a maddening 2 days calling every agency on the list, THANK GOD I found Better Home. Right away, they were a cut above many of the agencies I talked to. The intake person was competent and thoughtful of my difficult circumstances and worked to guide me though several decisions. They also could provide experienced Aides within a couple of days as opposed to several agencies I called. Paying immediately before even discussing what was needed was the opening gambit from one agency I encountered! At the AL, we were so lucky to have the Better Home Aides who really knew their business. They were competent, caring, informative and experienced. Dying is hell and witnessing it is sobering. Dad lasted 1 1/2 weeks in Hospice and my brother and I were there participating in his care almost every day. The Aides welcomed our presence and educated us. They were respectful of our needs in letting go of our Dad. I am so grateful to BH for the massive assistance they provided. Especially, I want to mention and thank publicly Sonia, Victoria, Leonard, Delphine (overnight), the very kind intake nurse who came Day 1(cannot recall name), and everyone I dealt with in the office such as Karen and the Financial person (cannot recall name). Their competence across the board made such a difference during the maelstrom of dying. Dying at the AL had hidden costs. The Mercy Hospital Hospice Good Shepherd provided Medicare-covered Hospice Services such as having an RN (Jerry) very helpfully guiding us. GS also provided the bed, oxygen, and some supplies to get us started. They provide a mandated 13 months of bereavement services, also. The AL provided "Room and Board" (no board as Dad could no longer eat), cleaning, and did the massive amounts of laundry we had. They also lent an Aide here and there to assist turning Dad. Long term AL Aides who knew us came in to cheer Dad and us, but were not involved in the care at this point. The rest of the work and direction was provided by the Better Homes Aides I mentioned above. The 24/7 Aides were $32.50/hour, but that added up to approximately $5000 for the first week. The AL had already been paid for the month so this third-party care was additional. There was also lag time in getting needed supplies, so I had to go to a med supply store myself a few times. The hospital Hospice told me they would "pick up" 4 hours of care/day from agencies on that phone list that I was originally handed. That was eventually true, but I had to fight for that discount during the 1 1/2 weeks Dad was dying and I was at his bedside. I wholeheartedly recommend Better Home for many of the reasons stated above. There is cost involved but the competent help they provided was invaluable to our family.

My family has been using BHHC for a few years now for my 91 year old Dad in his home. My Mom is 90…read moreand has needed help to care for him. Overall, they have really helped care for my Dad in a safe, respectful, friendly way. Sometimes you have to try a few aides to find the right fit for your family - the right fit for us has been Blanca. Unesh is our aide coordinator, and he has done an excellent job with communications, and trying to find the right person. Raj is the Operations Manager, and he has been a big help guiding my family with perspective in the home aide industry, and with Medicaid decisions. He is always accessible and has also been a pleasure to work with. I hope to meet the owner one day - she is a former nurse, and therefore brings a great perspective to a company that cares for people in their homes.

So grateful for Friends For Life Homecare The whole team is…read moreamazing. Thank you for all you do to help everyone, I give them 10 Stars

Getting a call from GSH in W. I slip at 10:30 PM that my mother would be released that night and…read morecome pick her up. I live in Atlanta, so of coarse that was not going to happen. My mother lives alone & unfortunately suffers from debilitating back pain after a fall. Panic setting in I was referred that evening to Amy Recco founder of Friends For Life Homecare. She immediately gave me the names of the social workers at GSH that would delay the release for 12 hours & at same time contacted a caregiver to be at my mothers home when the ambulance dropped her off. Soooo, a week later I write this review to thank Amy & her efficient, empathetic organization and the life changing care my mother is receiving. Thank you for saving my mother! Mike S

I became my mother's caregiver in 2012 while moving home and starting a business for the second…read moretime. After 4+ years of making it work, my mother became sick to the point that she needed more care and supervision than I was able to provide due to my work responsibilities. A friend recommended Kelly from Helping Hearts and she was wonderful. She came to my office for a meeting to explain all of my options for care, was immediately available by phone whenever I had a question about the program. Kelly constantly took care to make sure the aid watching my mother was the right fit for her. She accompanied the aid on the first day to supervise everything to make sure it was to mine and my mother's satisfaction. Very professional, courteous, kind, and understanding.

That's Right ! As good as it gets! Helping Hearts at Home was there when I needed someone, very…read morelast minute, to watch my mother. Two funerals back to back in another State, and I needed help fast. Helping Hearts at Home stepped in and took care of every need. We continued to use their services from there. All I can say is that they listen to your needs and provide. Kelly has a wealth of knowledge and is able to provide most valuable information. Thank you Helping Hearts at Home!! You were there when we needed you, every time!

what a terribly run office. I submitted all of my information and went for my appointment and they…read moreinformed me at that point that they don't take my insurance. If they cannot even get that part of their services right, I can't imagine how they help treat serious injuries. The office staff was completely unsympathetic to the fact that they had wasted my time and said it was the fault of an office manager who was not there. I am sure this happens all the time and they are just looking for people to get treatment without insurance. After reading the review below I am even more disgusted by these scam artists. They don't even take insurance and they don't even bother to tell you that when you call. Just bait and switch you and hope that you feel so embarrassed by the fact that they don't take "your insurance" that you will go ahead and pay for the session out-of-pocket or the treatments. Beware of this scam. Perhaps this sort of thing should be reported to the attorney general.

They are great at what they do! I went in for neck pain and shoulder pain after spending loads on…read moremassages, only to get temporary relief. Since coming here, the root of my pain was identified and is being treated. I've experienced a tremendous amount of relief since. It's a big pricey but I def recommended.

This is how to care for patients. Came as a walk-in on a weekday late in the afternoon and waited…read moreonly 5 minutes to be called in. The entire staff was super cheery, friendly and professional. Seen by a PA (not a doctor ) which seems like the trend at urgent care centers. But it's a nightmare to make a last-minute appointment with my PCP when I'm sick so I'm happy to come here. They will call in a prescription to your pharmacy of choice. New facility so everything is new, modern and clean. On my way out, I got a printout Summary of Today's Visit with vitals, diagnoses, medication list, tests ordered. Very helpful!

Awful service, condescending doctor that diagnoses before an examination. No swabs, no looking at…read moremy throat, JUST a "cold" based on a computer diagnosis from a list of generated questions. I have had a fever for 4 days now, aches and exhaustion, and with a check of my ears, he said it's a cold!?!? A complete dismissive attitude toward me. AWFUL SERVICE! ALSO BE AWARE, in order to get any service, they scan your license!! There is no need to have it scanned when they could look at the identification to verify!! All your info is justwaiting to be hacked on their kiosk!! I have no faith this place cares about heath, why would they care if my identity got stolen!! STAY AWAY!!! AWFUL!!!