From initial inquiry, to helping secure 24/7 at home services, Community Care has been an…read moreintegral part of our support system. This organization has provided a professional, and compassionate staff that made coming home to a lonely apartment feel safe, secure, and filled with caring love from a wonderful staff that ensure all needs are met. We started with Community Care nearly three months ago. The staffing is split into three shifts daily, and I can honestly say, we can only report all good things from each and every one of them.

I want to Thank your entire team for giving me your support.Marylou for her wonderful coordination…read morewith sending me highly qualified and the kind, compassionate, care as I had asked for. I have been well taKen care of in all areas and Thank You for your service.Wayne Doughty

Christian Nursing Registry is a phenomenal nursing agency. I know first hand. The nurses at this…read moreagency are professional, kind hearted and extremely knowledgeable in their field. They took care of my son in such a beautiful way. I can promise you this agency is to be trusted.

Terrible service and they should be ashamed of themselves. I never met a more incompetent,…read moreunprofessional, rude person than Camille. She kept saying that I wasn't listening to her when she wasn't listening to me. I had to explain my insurance to her multiple times and she kept arguing with me until I finally called the insurance and asked them to call her at the same time and clear it up. She still didn't get it. Then had the nerve to complain about me to my case manager. STAY AWAY!

Landauer Medstar was the company that supplied the Walker when I was in the hospital. It belongs to…read moreme now and I'm happy with it. They billed Medicare and my Blue Cross. I still owed $10.63. When the bill arrived I tried to use the QR Code to pay the bill. After several attempts a screen popped up saying to call the toll free number. The reason for two stars instead of one is because the customer service representative Edrian was very nice. He took all the information and also had my information so I knew he was aware of my account invoice. Just as requested a email came verifying the invoice was paid. I may unsubscribe from emails. They want you to download the app and set up recurring payments. I sure hope I don't need anymore medical equipment of any kind!! If I do I'll have to use whatever company NYU Langone uses. They purchased the walker for me when I was hospitalized.

Worst customer experience EVER. This company doesn't even deserve a review, except to warn others…read moreto AVOID doing business with them if at all possible. They publish phone numbers that do not connect, they deliver devices without patient instructions, they do not return phone messages, or email messages. GO ELSEWHERE!!!

Awesome staff easy and supportive. A friend recommended them and they've been great. we love our…read morecaregiver thanks again!

Could not be happier with the quality of staff and the level of care my parents received over the…read morepast 2+ years. Initially my Dad was very reluctant to accept help, Sr Helpers met with both my parents and they agreed initially to Mon - Fri 1PM to 5PM. The aide (Christine) who was assigned to my parents could not have been better. My parents really enjoyed having her in their home. Over time Christine became part of our family. On a daily basis we received written feedback on how our parents were doing. This gives great peace of mind with family in multiple states, the daily communication was so appreciated. Due to medical needs my parents needed 24/7 care. I reached out to Peg to let her know the date they would be released from the hospital. Peg was able to put together a very solid team of aides very quickly. Our family was so impressed with the quality of care received and how professional they all were. Covering a 24/7 schedule is not easy but never once did Sr Helpers leave anything uncovered. My parents have recently gone into assisted living and they truly miss the Sr Helpers aides who they got to know so well. I would highly recommend their services.

I had good service in the past based on word of mouth which is why we kept going. There was a young…read moresalesman who was great. Their current office need better organization. The website is non-functioning and has been in development for years. No replies to the email on their website. Their location is tough to reach for us but calling is hit/miss as no one in charge is ever available. We have to wait for a return call that may not come. To be sure we'd be seen we made an appointment but at the appointed time the salesman had no idea why we were there and we went home. That was a 3 hour waste of time. There was no followup explanation until I called to complain and THEN they apologized for the confusion and blaming the doctor although that was never mentioned at the appointment. We were told to call the doctor during the phone call but this was not mentioned during the appointment and we were not called with this advice. It only came when I called to complain.

Mufson Medical is outstanding. They couldn't be better. They are patient, obliging, and they have…read moregreat products. I rented a recliner after surgery and it was a great chair. Their service is equal to that. They extend themselves and are just so nice. Their price is reasonable. It's a really good store. Maureen D.

My mother has dementia and it was time we needed help to assist with day to day care giving. She…read moreis a very strong and stubborn woman which would make finding assistance a difficult task. We contacted Home Care Assistance who came and met with us to assess the level of care required and to find a caregiver with the required skill set to appropriately take care of my mother. They found 2 caregivers within a day and reviewed their qualifications and experience with us. We requested an interview with one of the caregivers which was immediately set up. After selecting the caregiver, our Client Manager accompanied her on the first day and stayed a while to ensure a smooth transition. Our Client Manager keeps in contact with us regularly to make sure things are going well and if there is anything additional she and the team can do to assist. It's hard enough deciding it's time to get a loved one some help, so choosing a home care provider is a very important decision. We are very happy with the care and interest Home Care Assistance staff and personnel have supplied with the care of my mother. In a fast moving world with numerous responsibilities to attend to daily, it's very comforting to know that there is someone there taking good care of my mother and to ensure she has everything she needs. In addition to finding qualified help, it was very reassuring to discover the honesty of our caregiver as well. With my mother's dementia and confusion that comes with it, she paid her caregiver $50 cash her first day. The caregiver brought it to my attention and handed me the money. I was so grateful for her honesty as many people these days could have easily kept it.

From the owner: For over 20 years, TheKey by Home Care Assistance has helped clients achieve successful long-term…read moreaging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.