The campus is huge. Cleanliness is definitely a priority. All the staff is friendly. The care is…read moregreat, very attentive to people's needs. They provide all kinds of care - independent living and assisted living. I recommend getting into independent living while you still can.

The assisted living facility is run very poorly and is understaffed. The residents are treated more…read moreas "wards" than as real people or residents. It's very sad to see the residents in assisted living being treated with little empathy.

Dont judge a book by its cover. Fellowship Village looks beautiful, and the amenities may be nice…read morefor independent living but I do not recommend it for short term sub-acute rehab. My 90 year old mom was there for four weeks after a long hospital stay. Sometimes she waited over 40 minutes just to go to the bathroom. The aids never ask if there is anything else that she need, they walk right out of the room as soon as she is back in her chair, often forgetting to give her her call button. Instead of helping her get back to independent living they got her dependent on diapers. The physical therapy wasnt all that great either (they did not do too much). The food is horrible and my mom lost 15 pounds after the first 3 weeks without anyone saying anything to me. Oh and the showers, my mom got a foot fungus. and it took two weeks for her just to get her first shower. They sent her home without having a shower in 10 days. Like others said, there are a few nice people who care, but most don't. I saw the aids hanging out in an oversized closet so that they cant be found when paged.

My sister moved with her husband to Fellowship Village in September of 22. seven months later her…read morehusband passed and she decided to move to get closer to family. She moved September 23. In the year that she was there she lost $113,000 (26) of her entry fee and is owed the balance of $321,974. It is now mid December and still no reimbursement, even after being told by the business office that we would have it by this date. Fellowship Village is worse than a Ponzi Scheme

Four days so far I saw above average care. Physical therapist is good as the aides and nursesread more

This facility was caring and thoughtful while caring for my mother. I can't thank the staff enough…read morefor helping to make my mother as comfortable as possible during her final days. Thank you all.

My father had a fairly brief stay in nursing home at Crane's Mill from July of 2024 through…read moreOctober of 2024. I waited to write this review so I would be able to reflect more clearly on the experience. Mostly, my father's and my family's time there was not very positive. I am leaving the two stars for those staff members that did treat my father with kindness, compassion and understanding. We decided to put my father on hospice so we could access more daily care and less medical testing ect. However, what we observed is less concern, less care and less compassion. My father's care was not easy as he had little mobility and dementia/delirium the last few weeks was significant. Hospice did provide pharmacological intervention but did not provide much support or communication with the family. Fortunately, my family was able to spend every day with him and provide him with the support required to make him as comfortable as possible. The most disturbing was that my father was placed at the end of the hall and after this daily visit once per shift by the nurse, there was no check- ins by the aides other than the alert bell that he could ring. The thing is when we rang, it was longer then 10 to 15 minutes before anyone would show up and at times it could be 30 to 40 minutes. No aide was stationed outside in the hall, so I spent much of my time searching for help. There were four occasions, I found them on their cell phones in empty rooms. Rarely, did not see supervisors on the floor making periodic checks on both him and staff. Basically, any assistance received other than the bare minimum, was mostly reactive not proactive. I would like to thank the nurse that did sit with him a few times during the end as his anxiety was severe and also the staff members that alerted me when his needs not being met. In the end, an aide assigned to my dad daily was treating me harshly, that I hired a private aide to stay with my father so that I could take a break from what appeared to be passive aggressive cruelty. This aide refused my father his last cup of coffee on his last day telling him the kitchen was closed, as my brother showed up and retrieved a cup in that kitchen. Previously, I did ask supervisor to speak to her but was told, that it was happening. I often wonder how she treated him while I was not present as he was somewhat helpless. Unfortunately, taking care of both my parents, I witnessed other facilities, and it is my opinion as a society, we must do better with the elderly. Working with the elderly and health care is a very difficult job. Owners and administrators must do better providing a caring emotionally and monetary rewarding environment for their staff. The response to these reviews asks the writer to call and discuss. Again, reactive, so I will offer my further input only if it is a proactive response.

Crane's Mill is a wonderful place to be! I have been working for the company for over a year now…read moreand have had nothing but delight in my life since I started working here. The residents here are so polite and kindhearted. I enjoy seeing their beautiful smiling faces each day. Every time a new resident moves into Crane's Mill, I hear nothing but great things from them about how welcomed they feel.

Like many adult children, it's a challenge to see your parents needing more care and losing their…read moreindependence. For a long time, our mom wouldn't even consider a senior living facility. She believed no one cared about the residents and she felt as if she was being put away. Fortunately, we found Brandywine at Mountain Ridge. I was in tears from the first time I walked in because it was exactly what we were looking for. Incredibly caring staff, and I mean everyone that works there. They love the people in their care so much that the residents pick up that caring feeling and care for each other. She is happy there, has made friends, loves the food and participates in the activities she likes. My mom is back to mom we knew a long time ago because she trusts in good people at Brandywine, and they take wonderful care of her. I totally recommend this place!

My mother has been living in a one-bedroom apartment at Brandywine since February 2015. She was…read morequite depressed before moving to Brandywine and was living with a temporary aide. By the time she'd been at Brandywine for a couple of days, she started wearing her earrings and lipstick, nice clothes, and after a month, the improvement in her was remarkable. She has made friends and plays bingo every day, and she loves Biscuit, the Brandywine rescue shih-tzu. The staff is wonderful, caring, and supportive, and there is always enough staff to attend to an emergency. They keep great track of their seniors' whereabouts, and if she needs, help is just a push of a button away. Not only is my mom much happier, but we are as well, since we're not worried about her all the time. I highly recommend this beautiful place.

Mom has lived here for over 20 years and her experience has always been top notch. Yes there are…read moredefinitely issues with different groups not communicating and that would be a good place for them to work on improving. But some of these reviews are about other locations, not Cedar Crest in Pompton Plains NJ. Yes, the entrance fee is not refunded right away. "Fine Print" isn't any finer than the rest of the print on the contract you signed. Make sure you read any contracts thoroughly so that you understand them before signing.

ENTRANCE FEE fine print!!! Someone else mentioned it, but I'll also add my experience. When you…read morefirst sign the contract with CC, you have to pay a hefty "Entrance Fee". For my father, this was close to $300K. You're told that the majority (90%) of the fee will be returned to you or your family in the event you move out or pass away. HOWEVER, you don't get this money right away. There is a waiting list, and it could take up to a year before you get your money back. Keep in mind - CC has had your money for years, and you don't get any interest on it. Also, this fee appears to be "unsecured" based on what I can tell from the contract. So if CC ever goes out of business, other creditors would have priority and you could lose the entire amount. Outside of that, the independent living facilities aren't bad, though my father complained often about terrible service in the dining rooms (meal plans are mandatory). Once we had to move my dad into assisted living and then long term care, the quality really took a nose dive. They are painfully understaffed. While the staff there are generally good people, they can only do so much given the lack of support they get from management.

Hire administrators who have elders' best interest at heart. Putting a loved one in elder care…read moreshould be less stress not more. Not really a great experience.

Monroe Village Sub Acute Rehab - the hidden "GEM" in Monroe. Beautiful, clean, great staff, great…read morefood, excellent medical care. I would give 10 stars if I could!!!!! Taking great care of my Mom!

If I could I'd leave a Zero. With the exception of some decent employees who were excessively over…read moreworked;this is without a doubt the worst rehab I've ever been in. In the past 15 years, I've seen and been in a few places!

BEWARE!!! Please do your research in this place before bringing your loved ones here…read more Unfortunately, for my friend she has lost over $125,000 to this place and every year the rates are well above 5-6% or more. This place steals from these elderly people. If these prices are starting over $3000 or depends on how much you pay upfront. Regardless, they take a percentage or all which happened to my friend. If you do not stay on top of monthly bills you get surprises without invoices. Bristol Glen "BRISTOL GLEN STEALING AT ITS BEST!" Please, please, please, read, read, read, these contracts. It can or will sneak up on you and eventually you will have no choice but to give this place full access to your retirement funds leaving you "BROKE." Benevolent fund they have to help but they take full access of your fund BUT keep in mind meds, any personal items, medical, are "NOT COVERED!" You will probably get a measly range of $80-90 MONTHLY!! If you have a family or friend that has health issues this is "NOT" the place to come too. All medical doctors are practitioners. Please do your research before letting your loved ones come here. I have to drive my friend one hour to get better treatments due to this location not having the best local care. THESE PLACES ARE RIP OFFS!! Taking advantage of the elders and how much they pay. Unbelievable, meal plans on top of what you already have to pay. Goodness, your family is better off hiring a help aid at home for cheaper!! I'd advise anyone to really think about this place or any other community like this. Truly hurts my soul to see my friend pay over $4500 a month this is insane and this is Independent Living. Just imagine Assistant Living. Keep your loved ones home!! I wish I could turn back time to do that for my friend . RETHINK!!

Riguad has been helping my son Dan take showers over the past several months. He has also picked…read moreup additional tasks while he is here for 2 hours most weeks. The entire family appreciates Riguad as he is very dedicated to Dan and always makes sure that Dan is comfortable and get's what he needs while he is here. Riguad has a great attitude and always get the jobs he is doing done quickly and efficiently.

Atlantic Home Health Care has sent reliable snd compassionate people to care for ny elderly…read morerelatives. These dedicated helpers have become like members of our family. I honestly don't know how we would have managed eldercare without Atlantic!

The warm and friendly staff have shown us that they are truly a caring group…read more It's really been a mitzvah for our parents and for our family in total. Thank you everyone, but especially to Jorge for all his good work!

My friend resides at Atria West. She invited me to be her guest at their holiday celebration in…read moreDecember. Welcoming, good food. Warm rapport with other residents.