I highly recommend Auto Line for their honest, respectful, knowledgeable sales staff and even the…read morefinance officer John was a pleasure to work with. :) They provide CarFax on their vehicles so you have the history. I saw that my Hyundai Sonata had received minor damage in the past. When I asked they provided a list of everything they had addressed in their 120-point inspection. Jeremy Lane was my amazing salesperson. I asked him to ride with me on the test drive and he was so NOT pushy - it was a pleasure. As a single woman I felt I could trust him. Auto Line offered Allstate extended warranties which I wanted. They took my worn-out trade-in and offered a fair price according to KBB, plus handled the transfer of tags so I didn't have to sit in the DMV. Love that! Auto Line will be my first choice when I need another car and I have given their name out already. So very happy!

10/10 recommend Autoline! From the moment I spotted my dream car in their online inventory and…read moreinquired about it, the entire experience was exceptional. Nick reached out first thing the next morning and was friendly, knowledgeable, and genuinely helpful. From start to finish, everyone at the dealership treated me with honesty and kindness. There was never any pressure--just a team that truly wanted to help me find the right vehicle. They made the trade-in process for my car simple and straightforward, and I drove away in my dream car feeling excited and confident that I had made the right decision. Buying a vehicle can be stressful, but Autoline made it an enjoyable experience. If you're looking for a dealership that values honesty, great customer service, and treats you like a person instead of just another sale, I highly recommend giving them a visit. Thank you, Nick, and the entire Autoline team!

I had an excellent experience with this Carmax on Atlantic Blvd!!…read moreMy sales person was Robert and he was awesome! I felt the whole process was probably the most transparent auto purchase I've ever had. I was able to check out several different cars and never felt pressured at all. It took me several visits and some browsing on the Carmax website. I found the car that checked all my boxes and it was close enough to Jax that shipping was free!! Once it arrived I test drove it, and again there was no pressure to buy. Robert was very knowledgeable and so patient with all my questions! I decided to purchase the 2020 Hyundai Santa Fe and ended up trading in my 2016 Kia Sorrento (wasn't planning on that but they gave me a fair value) There are no hidden fees, or any "bait & switch" like most dealers do! There is a dealer fee, but it's not a huge mark-up, considered the car meets their stringent standards and they are a business, so profit is not unreasonable. Overall the process was streamlined and straightforward. I didn't have any issues with my purchase, and I would definitely recommend checking them out if you're looking for a pre-owned vehicle. I think their customer service is very good! Everyone I interacted with were knowledgeable and helpful! I've had my car since February and I absolutely Love it! Thank you CarMax!

Went for appraisal yesterday. The person appraising the car was rude. Told me odometer was rolled…read moreback. I ask questions but the whole time talking to him he wouldn't stop moving. He seemed very disinterested. I ask where he found that out and he keeping me look online not telling me where to look or giving me his time. I checked and I had reported the wrong mileage to DMV, it was not rolled back. It

This is a great auto shop. Not a scammer filled auto shop like the rest of them these days. I…read morebrought my truck there for a rough repair and they worked through hard hours of troubleshooting to fix the problem. They were transparent and forthcoming with updates and problems that arose. Will return when I need to.

This place is amazing. Rucco is amazing auto body artist who knows his job. People are honest and…read moregood at what they do. You need to negotiate all details including additional services offered. The staff works hard and get the job done quick. Another shop estimated two weeks job that these guys did in 3 days.

Great service experience. Mini was very helpful and professional, and the service technician did an…read moreexcellent job diagnosing the issue. They clearly know how to work with extended warranties and helped get everything handled smoothly. They also provided a loaner car while the work was being done, which made things much easier. When I picked the car up everything was ready and running great, and they even took care of recharging the A/C so it's working perfectly now. Very happy with the service.

Always a great experience at Subaru of Jax! I…read morestopped recently for an oil change and tire rotation. Always friendly, always informative and I've not seen another dealership stand behind their product in the same way. Subarus are excellent vehicles, we love our Ascent, our son loves his Forester. I can only say that if a Subaru is on your radar, this is the dealership to purchase. The most positive experience I have had with a vehicle purchase this far. I highly recommend this dealership.

I have had my van serviced here for years. I recently had a check engine light come on and a…read moremessage about service shifter. Basically we could crank the van but not put it in gear. We googled and found it is possibly the CAN bus connector behind the glove box. We took the glove box out and all of a sudden the shifter was working, but the check engine light was still on (we don't know if it was a loose wire or what). So we drove it straight to the dealership to see we could get it scanned and into service. We were told by a service advisor that they are booking out a week for service. We agreed to book the first open time, but by the time of the appointment the check light went off and hadn't had anymore problems. We dropped it off anyway the Saturday before the Monday appt, just so they had first thing in the morning. I called before they closed and asked if a technician had looked at it or if they were able to get it to happen again. The service advisor then proceeded to tell me that yes I made an appt, but that was just to drop my vehicle off. It was going to be another 4 to 5 days before a technician would look at it because there are about 30 to 40 vehicles in que before mine. So when did making an appointment for service, start being an appointment to drop my vehicle off and hope it is looked at within the next week? If this is how this service center runs now, I will take my van to another dealership. I talked to the dealership I bought the van from and asked about their appointment process. They told me the appointment is with a service advisor and then sent to a service tech and most of the time it is looked at on the day of the appointment, especially if it's a morning appointment. They were shocked when I told them what the service advisor from the other dealership told me. They said that is not how it works at their dealership. So is it this service centers new way of doing things or is it the service advisor way of doing things. Note this is the first time with this service advisor because my regular own was not there.

brought my vehicle in for service under my Stellantis X68 Maximum Care extended warranty. This…read moredealership forced me to pay an out-of-pocket "diagnostic fee" to get my car back.I contacted the corporate Stellantis Warranty Department directly, and they explicitly confirmed that this diagnostic fee is 100% covered under my X68 plan. They told me I never should have been charged a single penny by the dealer.This service department is double-dipping--charging both corporate Stellantis and the customer for the exact same fee. It is completely unethical and potentially illegal. I am currently filing a formal dispute with my credit card company and reporting them to corporate executive referrals.Do not trust them with your vehicle or your wallet. Avoid this place at all costs.

I have never been more disappointed in a local business than I have with Ponte Vedra Golf Carts…read more I was forced to go with PV Golf Carts because their competitor, North Florida Golf Carts couldn't get straight when they were supposed to come pick up the vehicle - review of N Fl Golf Carts to follow. The Bad: 1. they charge for pickup and delivery - $40 including tax round trip - seriously, this should have been a clue to me 2. service (+2 minor upgrades) took a total of 3 days to complete! 2 days just to tell me what needed to be updated. The UGLY: ****in a mailer coupon (which is the reason i considered them to begin with), they offered $500 rebate for 2020 Club Car, 20% OFF "your choice of 1 Accessory", or $30 off Regular Service which is normally $105. If you read the fine print, you cannot combine any of the coupons. ADDITIONALLY, as an 'accessory' i had them add on turning signals and break signals $299 (+tax value) - when I told the bill collections girl on the phone i wanted to use the 20% for the turning signals 'accessory' that i just had put on, she said that it was a "SAFETY FEATURE" and not an "ACCESSORY". that would have been helpful to know in the beginning what is defined as an "accessory". In addition, bad business/bad customer service is arguing your advertising minutia with a customer over an additional $29 discount - it's the principal... The WHY I'LL NEVER GO BACK, and why I'll tell all of our friends who own a Golf Cart NEVER to trust PV Golf Carts: ****as I mentioned prior, the Regular service is $105, but when they call you regarding what they found wrong with the cart, the total for me ended up OVER $2,000 in repairs. Everything from replacing all of the batteries for ~$1000, to suspension bushings (which i knew were still good since i just lubricated them), and they even tried to sell me a battery water re-filler for over $200 which i also just purchased prior from Amazon for $30. Talk about your nightmare mechanic tactics!! What do Integrity, Customer Service, and Honesty all have in common? Answer: none of these characteristics exist at Ponte Vedra Golf Carts. Please be on the lookout for my follow up review of PV Golf Carts on Facebook - in the Nocatee Community Board, on Google Reviews, and on my report to the Better Business Bureau.

Took a 10 year old Club Car Precedent and it is now driving like new! A little pricey but you get…read morewhat you pay for!