Though I really appreciate the website and the price, I have on two occasions been missing things…read morefrom my home. I spoke with the manager/owner who said they would replace what was missing, and they never did. I also requested that that particular cleaning team not return, and they did. And now I'm missing something else. I don't take what I'm saying lightly, but the two items are things that have been been in the same place for the 7 years we've lived in our house. I'm on the hunt for another company because bottom line, I need to trust who is coming into my home. Lastly, I wish the cleanings were consistent. Sometimes that dust, sometimes they don't. Sometimes they read the notes in the reservation, sometimes they don't.

Prompt responses with clear details, questions, and answers. Staff was well prepared and worked…read moreefficiently.

We recently had our bathroom remodeled, and overall the experience was mixed. On the positive side,…read morethe team communicated well throughout the process and was responsive whenever we had questions or concerns. They also stood behind their work and made sure to come back and fix issues that came up, which we appreciated. However, it did feel like not all of the workers were fully qualified for the specific tasks they were assigned. There were a few mistakes along the way that required patching or rework, which slowed things down and caused some frustration. While everything was ultimately addressed, it would have been better if those issues were avoided from the start. In the end, the finished bathroom looks really nice, and we're happy with the final result. That said, I would recommend the company be a bit more cautious about assigning the right workers to the right tasks to prevent unnecessary fixes along the way. Carlos was great and very polite. The price was fair as well. I would recommend this company for a remodel.

Carlos and his crew did two rooms of luxury vinyl flooring and it was seamless: they were not only…read morepunctual but early and fast; they were professional and polite; and in the end, their pricing was very reasonable and fair. I highly recommend this company for all your home renovation needs; they are amazing!

I had paid someone to repair my cabinets but they couldn't fix the tracks correctly. I called…read morePeter's cabinets and they fixed them perfectly for a good price. I will definitely keep them in mind for my future cabinet needs.

Peter installed a new countertop. His price was the best and the install was quick and efficient…read more He also did a repair on a countertop at another property as well. Great experiences all around. I would definitely recommend.

Cyrus is professional, a fast and knowledgeable worker, and great. Yes I'd recommend!read more

EXCELLENT! Timely, top quality, valuable pricing, and provided educational insight based on years…read moreof expertise. Completed 3 jobs for us over 2 days! Repaired door frame, installed storm door I ordered, and installed rain gutter- all to ensure the maintenance of a back door. You won't regret connecting with this talented handy professional!

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

I recently hired Upfront Home Services to clean my tile floors in my home, and I couldn't be more…read moreimpressed with the results. From start to finish, the entire experience was smooth, professional, and honestly--refreshing. Luis arrived right on time, came fully prepared, and immediately got to work. He was not only efficient but also incredibly detail-oriented. Every inch of my floors was treated with care, and the difference was noticeable right away. Stains I thought were permanent are completely gone, and my floors look brand new again. Very happy with the results.