Brightway did a great job on our carpets! After taking a couple hand woven wool rugs we were so…read morehappy we have now taken them six others, including a silk on silk rug. Great sork on all of yhem

Excellent customer service! Dallas did a fantastic job cleaning our carpets and dryer vent. We will…read moredefinitely be using them again!

I was looking to have my 2 sofas steam clean and my 6 chairs. First of all, their response is…read moregreat. They are fast to response and they can give you an approximate estimate with pictures. They came last week and the technician was amazing. Very polite and knowledgeable. He took around 5hs, and I knew when you book the appointment they give you a time frame, but what a difference!!My sofas and chairs looked great!!! Let me tell you this is the 1st time I'm cleaning since I bought them around 3-4 years ago. Highly recommend them. I have some bar stools that need to be clean and I'm about to book them

Very pleased with the results. Carpet looks brand new. Good Price. Highly recommended.read more

Great service, quality job and excellent communication. Arrived not just on time but 10 minutes…read moreEARLY and did a wonderful repair job and carpet cleaning in my house. The icing on the cake was the price was just right. They quoted the job reasonably when they arrived and saw the scope of work and completed the project quickly and professionally. I cannot say enough good things about Juve' and his colleague at Better Than Ever.

Juve did a great job for us, cleaning carpet in bedrooms. He was very responsive, they did a super…read morejob, very professional and most of all just a super nice guy! Definitely, recommend!

I have used Queen's carpet care for years. Chad and his staff always do a great job. I have had…read moremy carpets and tile floors cleaned multiple times. I have large dogs and they love to make a mess of the floors when it is muddy outside. The dogs like to bring the outside... inside. LOL. Overall outstanding customer service, friendly staff and I have nice clean floors. Definitely my go to company for all my floor cleaning needs.

Great service! I've worked with this company a few times now and their work is impeccable.read more

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Scheduled an appointment on the same day. Carpet looked brand new once it was cleaned. They were…read moreable to remove tough stains.

The gentleman that came to clean my couch were extremely kind, friendly, and respectful. They…read moreimmediately began work as they entered my apartment and were complete within just 40 minutes! My couch looks and smells better than when I first purchased it. I'm big on supporting small businesses and am so thankful to have found this one. I look forward to continuing business with Green Steam!

I am very happy with the service James provided. Even on a rainy 4th of July my apartment was taken…read morecare of. Very professional and on time. I even received a email of my receipt after paying cash. My carpet looks like new and smells great! :)

They came in and cleaned the carpet quickly and efficiently. Will use again and I definitely…read morerecommend.

Clean as a Whistle! They did such an amazing job getting this huge stain out of my couch. Couldn't…read morebe happier with the service.

pricing is very reasonable and they did a great job. Person who scheduled and tech were both very…read morehelpful and courteous. GREAT EXPERIENCE.