Great minicab service! I use these regularly and dont have a bad word to say about them. All the…read moredrivers are great, jump out and help with buggy/shopping and same when I arrive at destination. On route are chatty and friendly. Never have to wait long for a driver when you phone up, and if you are given a time it will take its normally spot on. Cars are always clean, inside and out. Prices are competitive and pretty much on par with all the other taxi companies in the area

We have nothing negative to say about our recent transfers with New cross cars, they did everything…read morethey were supposed to. Punctual, Clean well maintained vehicles and good drivers what more do you need.

I used so many taxi office in New cross, I tell you this cab office is the best, they have very…read moregood drivers and they are always on time. well recommended.

Excellent service our driver was very nice and got us to gatwick in plenty tome for us to check in…read moreand get a bit of shopping and breakfast before out flight .amazing service highly recommended and will definitely use again for our next holiday in April

There's nothing like a reliable, no-frills, cheap and cheerful mini cab service, and Star Cars is…read moreexactly that. Plus, their motto is "You Drink, We Drive," so they definitely know their target market. Consider yourself favourited!

Booked a cab to pick us up at 11.45pm, received a message at 11.28pm stating cab was on its way…read more Went outside at agreed time (11.45) no cab in sight waited for 10 mins and then telephoned office who advised the car was just turning into the road and would be with us shortly. Car did no arrive until 12.15 i.e half an hour after pick-up time. Would not recommend unless you are happy to stand around for half an hour.

Great service. Turned up in good time, even late at night. Friendly and helpful driver. One of the…read morefew cab firms not to fuss over child car seat. Large, comfortable car with lots of space to accommodate everything we were carrying. Good price and value for money. Highly recommended.

An impressive little taxi firm with what appears to be good prices, in the day at least. Holloway…read moreroad to Old Street was £10. It was an even better price as the car turned out to be an immaculate E class AMG. Mr (Imperial) Ambassador you are spoiling us. So sleek was this black bullet that we nearly missed it in the ever darkening London nights. We had to phone a very nice lady assuring us that it laid in wait like a black bullet panther thing with doors outside the flat. So far so good and I may upgrade this review to 5 stars if the service remains excellent and the night time prices are good.

Highly reliable and well priced taxi service. I only ever use this service when in the Angel and…read moreislington area because they go out of their way and offer a good price to the airport with various options for cars or larger sized vehicles

Great service from another great london taxi firm, not bad prices either for an inner city service.read more

I don't usually review even when I have bad experiences but this review has to go out there not…read moreonly to help others who book Alfa cabs but to prevent other drivers taking advantage of passengers and putting their safety at risk. Let me start by saying this is 3 of 3 poor incidents I've had with Alfa cabs but by far the worst. The first incident was similar to this and the second I had the cab cancel with no alternative arrangement offered within 3 hours leaving us stranded and out of pocket. Let me say that when travelling to the airport we haven't had issues but it's the journey home where issues arise and ruin the experience. The experience started by an ever so slight delay (half an hour) which  Alfa cabs are supposed to monitor and tell the driver. When we touched down in Gatwick we hadn't received any correspondence so I called to inform the company we had landed and they put me in contact with the driver. Due to unforeseen circumstances we were prevented from leaving the plane for another half an hour incurring us a £7.50 late fee which wasn't an issue as it states this is the case on the website. However it all started to go wrong when I began to contact the driver who called me and was very unhappy at being made to wait hours which  shouldn't be the case as the company are 'supposed' to inform their drivers of any updates to flights etc so they're not made to waiting. When I met the driver, before getting in the cab, he starting trying to renegotiate the price to which I stated we were going to stick with the price agreed at the point of booking, after some back and fourth he eventually let us in. To pay the late fee we paid the parking as well as bank transferring the remaining price however this wasn't good enough and for the hour + journey the driver shouted at us demanding a tip and to pay 10-15 pounds more for other parking fees which if you read the T&C's from the company aren't incorporated in the price, something I repeatedly told the driver. We even had to call the company who hadn't stuck to their policy and took off the first half an hour and charged us a double late fee, something they amended by taking the price down to what it should've been. During the hour journey the driver shouted at us insulting our age, ability to pay money and threatened multiple times to pull over on a smart motorway  (no hard shoulder) to clarify the price with the company despite this being illegal, dangerous and only for use in emergencies. This wasn't the only issue, the driver wasn't fit to drive and was swerving on the motorway whilst holding his phone in one hand and driving with the other. It got so bad I had to inform the driver that this was dangerous and against the law which he initially listened to but then continued to go on the phone throughout the journey. As previously mentioned the driver demanded a tip before the journey had even finished. At one point I even began recording on my phone as I genuinely believed the driver would leave us stranded on a smart motorway, during this footage I got the driver demanding a tip, insulting our age and asking for more money. It was only 2 minutes out of an hour journey where the driver non-stop demanded money. Towards the end of the journey I made it clear I wasn't going to be bullied by the driver to pay more money, the driver then went back on his promise to call the company to clarify the price, something I'd already done during the journey, making us think he was threatened to do so to try and intimidate us to pay more money. On another note, following the booking of the cab I phoned Alfa cabs to confirm the price writing it down as I was told. Upon meeting the driver the price had changed from £55 to £62 not including any late fees, I decided not to fight this as after calling the head office they stated this was the price from the get go, meaning an admin error must've been made to cause this. To conclude, it is clear the drivers of this company are extorting multiple good willed customers under the guise that they must pay for parking and pay way over the odds for being late. My advice for anyone looking to book with these guys is to avoid the return leg as the cab drivers aren't following the rules, breaking agreements and attempting to intimidate passengers. It's clear that the admin side of the business needs to improve the quality of the drivers to avoid the one thing you wish to avoid and that is putting passengers at risk through poor, careless driving whilst keeping passengers stressed throughout the entirety of a journey. The driver of this journey was a Mr Mirzada with the a Volkswagen Sharen with it's reg ending GZH.

I used Alfa cars for the first time on 15th October. Ruislip to Gatwick £56, about the same as…read moreother mini-cabs firms in the area. What I liked about them was that shortly after making the booking I received a text to confirm what I'd booked. On the day itself, I received another text (at 04:45) to say the driver would be with me shortly. And sure enough, she turned up on time and got me to the airport on time. This was the first time I'd had a female taxi/mini cab driver. It's so nice to see women entering areas of work which traditionally have been monopolised by men. Well done Alfa and well done the woman that drove me to the airport!

Good reliable service overall.Booked them for almost 2 whole weeks and all the drivers were…read morepunctual and courteous . I can't fault them in any way. I strongly disagree with the dated reviews as things have changed with their service. Will definitely use their service again!

Cheap and reliable. The cars aren't always luxurious but they're cheap…read more Handy if you're on a night out and blown the budget.