I purchased a ring from these guys on eBay in late February. I was a little nervous about the transaction, sight unseen. However, Brilliance Jewels was very communicative, and when the ring arrived, it was nothing short of stunning, and exactly as described. I was thrilled. I meant to leave them a positive review on eBay, but kept procrastinating, and then COVI0-19 hit. By the time I remembered, it was outside of the 60-day window (where eBay allows you to leave feedback). Anyway. These guys are legit. I'd be open to buying from them again. read more

My husband and I went there today and were helped by Michael Somek. He was amazing all throughout the explanation of the Rolex watch my husband was looking for. Offered espresso, water, etc. Awesome customer service by Michael and after visiting 4-5 different jewelry stores at the Seybold Bldg.....he won us over with the great price, heartwarming personality and professionalism. My husband ended up buying a Submariner Rolex and is very pleased with the purchase. Looking forward to continuing business at Brilliance Jewels with Michael! read more

Brilliance Jewels - Rolex Submariner - Jewelry Near Me - Miami, Florida

I've been searching for a Van Cleef & Arpels necklace for a few years now as they discontinued making it with the turquoise stone in yellow gold a few years ago because they could no longer source the particular color / type of turquoise they needed to make this necklace. I finally found one at Brilliance Jewels(online) and Cristina from their Miami store was so helpful. She sent me a couple of photos and made the transaction very easy. I just received the necklace and it is breathtaking! The pictures do it no justice, perfect piece for the summer time. Bought the necklace on Thursday and got it by Saturday morning! Thank you Brilliance Jewels - I will definitely be coming to you for more pieces! read more

Brilliance Jewels - Van Cleef & Arpels Alhambra turquoise necklace in yellow gold. - Jewelry Near Me - Miami, Florida

Thank you to Moshe and Charlie for the incredible engagement ring. It is absolutely stunning and anyone who sees it is blown away by how classy, elegant and perfect it is. This was my first time buying anything like this and all during Covid 19. Never had eyes on until the end. You can trust Brilliance jewels to design something incredible. Thank you. read more

Brilliance Jewels - Jewelry Near Me - Miami, Florida

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Sophia is absolutely amazing! She has helped my husband buy jewelry for me on several occasions and always comes thru with brand name quality merchandise at a great price, did I mention she ships overnight with guaranteed delivery by 10:30am? Yeah now that's service!!! Thank You Sophia and Brilliance Jewels read more

I wanted to treat myself to a new piece of jewelry and they had a wonderful selection of cartier. Great prices, service and availability.

Appalling service. I arranged for weeks the purchase of a Patek Nautilus. My customer wired me the funds, I was told the watch was ready for pick up. I wired funds and when asked if funds arrived.. Watch sold called to discuss the matter only to have 20 plus calls ignored until I mentioned the Police where on the way. I would suggest anyone interested in working with these people to stay far away and give your business to people who value your time. read more

This place is amazing!!! Gorgeous jewelry everywhere!! Always get a warm greeting from everyone once I walk in. I bought a beautiful ring for my girlfriend. She loved it!! For some reason the stone on the ring fell off so I went back to them to let them know. They quickly said it wasn't a problem and replaced it and had it ready within 2 days for pick up. Excellent team that works there and are very nice. Would highly recommend an honest and sincere jeweler like them. 5 stars allay !!! read more

This "business" is a joke. Don't bother. Terrible customer service; no attention to detail; and, too proud of their second-hand merchandise to offer any reasonable discount. Plus, did I mention their sub-par customer service? Do yourself a favor and shop elsewhere for your jewelry needs since these people would rather hustle unsuspecting tourists, vacationers and visitors than develop lasting business relationships with legitimate jewelry/watch enthusiasts and collectors. read more

Super nice and friendly. I wanted to upgrade my wedding band and Sophia made that happen. I love my cartier LOVE ring!! thank you so much. I am a big fan and constantly watching their site. Go here-you willnot regret it--great pricing. read more

Good experience gone BAD. We purchased and item for almost $10,000. Upon returning they said they wouldn't accept the return. They have now had the item over a month and a half and we still have not received a refund, and they still have the item so we are out almost $10,000!!! Please BEWARE and DO NOT buy online from them. read more

On their 1st dibs site they sold a ring took our money then said the item was not available. Have not seen a refund and no explanation why they would take our money. Filed a formal complaint with 1st dibs and hopefully they will be kicked off that site. Be careful when buying online with this company read more

I purchased a timepiece, online, from Michel with Brilliance Jewels. He was very timely (no pun intended) with his responses and helpful in providing accurate pictures and information about the piece. He sent me Whatsapp videos and messages, and made himself available throughout my shopping experience. Once the purchased was complete, Michel shipped the piece so that it would arrive overnight; I received it in even better condition than I could have hoped. He offered a lifetime authenticity guarantee and called as soon as it arrived to ensure that everything happened to my expectations. I would certainly recommend Brilliance Jewels and Michel. read more

Perfectly cheap engagement ring with a beautiful quality i got, the same diamond was 9500 at the another store but i got it 7500 from them,i highly recommend this store read more

Great Service super friendly and easy to deal with Sent my jewels next day Extremely happy will use them again read more

I have never had best customer service Sopia is an absolute delight. She helped me purchase a stunning Cartier pave, and she was so kind and helpful in every way. Customer service is priority. I am so pleased In my purchase, I won't buy jewelry anywhere else! read more

Had a great experience with Charlie acquiring a Cartier ring!

I found this store online while searching the Internet for a nice watch for myself. I had been looking for a particular watch for several months and landed on the Brilliance Jewels website as they had the exact Cartier model I wanted. I was excited to learn they have a store in Downtown Miami, so I emailed them and Sophia, who turned out to be the store manager, responded to all of my queries promptly. She was super professional, courteous, and I got such a good feeling about her and this store. I decided to go see the watch today, met Sophia, and she really worked with me (I was on a tight budget) so I was able to purchase the watch! Everyone in this store was absolutely great and understanding. I am so glad I decided to buy from them. They have a great warranty too (2 years) and I really felt very assured buying from them, like if anything comes up with my purchase, they will stand behind it. The store has wonderful and very high-end jewelry, and I believe, very fair prices. I would, without hesitation, recommend this store for any jewelry or watch you may be looking for. Awesome sellers and fantastic experience all around! Charlie (the owner) was also great as was another gentleman (whose name I cannot remember) who actually had some links taken out of my pre-owned (new for me!) watch so I could wear it home. Thank you Brilliance Jewels, for a great experience and a beautiful watch! read more

Very nice to deal with from start to finish. Happy to have found a legit place where you feel safe and at ease.