I would rate this place no stars if I could. I used this service to replace the screen on my…read moredaughter's cellphone. They took more than 2 weeks, were not communicative about the delays in getting the replacement screen, and actually never resolved the underlying issue. Upon going into the business the girl that assisted me at the window was disheveled looking and you could hear the owner speaking on the phone loudly bragging rather than helping his worker. She in fact needed help because she had to step away and ask him questions multiple times. Had he taken the time to properly assist her and I maybe the issue would have been resolved. For $110 and a couple trips and calls to the "business " my daughter was handed a phone with a replacement screen that still had a black screen that would not turn on. I hate to write such a poor review on a small black business but I feel taken advantage of and will always advocate for myself. Stay away from this business!!!

straight ass i always took my phones there an I always had lil issues but ignored em due to not…read morecaring but i take a new phone that barely had any screen damage just wanted it fix an they put some cheap bs even tho i asked if its apple products they use.... Next day 12 hrs later screen goes black and they tell me its coverable but it always going to be that way after it gets replaced stg they SUCKKKKK

Emily is fantastic. If you need an honest assessment for your home or business computer(s) I…read morewouldn't call anyone else!

They do an awesome job. Quick, service, knowledgeable, and reasonable priced. Call to schedule drop…read moreoff times.

Wade is the most awesome! Being new to this area, I didn't have a clue who to call when my computer…read moregot hacked, and Wade was the one that called me back that was professional, all about business, and with a fair price for his services. From the time I called Personal IT Solutions where they called me back, my problem was easily fixed remotely within thirty to forty five minutes tops, and I was so happy! I now have Wade and his business listed in my who to call phone book, he did an awesome job, didn't over charge me, and had me smiling and working again within minutes. Great job, next time I'll know who to call, and if you value your computer and secruity, if you ever get hacked, you'll know who to call too! Pictures by Klacey's Photography & Art.

I've been working with Personal IT Solutions for a number of years now and I wouldn't DREAM of…read morecalling anyone else! Kevin and his team go the extra mile in every way to give fast, good and reliable service. There was one problem I had with uploading an old program to a new computer and Kevin wouldn't quit until he had figured it out (even took the computer home with him!) They are the best of the best!

They are fast and have a reasonable price , They explain what was wrong and the best way to fix it…read morefor a good price

Top marks to these fellows! They are all bikers and are up and informed on anything you may need…read morewhether or not they make money on it. I ordered 90' degree valve stems on line when I had a to replace the rear tire. I had the rubber seal Blow OUT at about 65 mph. Once my heart restarted, I pulled the tire and got there at the end of the work day. they inspected, balanced and remounted the tire with a new first-class steel angled valve stem from their inventory for a very reasonable price. Top quality all around! They are the GO TO guys

Lost my iPad in SC and I just received a replacement. However I locked it and could not recover a…read morepassword or code. Apple support suggested to go to IT WORX. The manager technician was extremely helpful and the service performed was quick and the price is competitive. They are an authorized Apple Repair Service Center so you don't have to drive to Greensboro for repairs. The guy there is Rio (sp) is polite friendly and extremely helpful. Check it out! They are located on Stratford Rd near Sheetz and Food Lion.

1st visit to IT Worx was very positive. They assured me they could take all of the data off of my…read moreMac and store it on a hard-drive that could be read by a PC. I am a Senior citizen and cannot afford the price to replace a Mac . When I picked it up, they assured me it would be readable by a PC. I tried, my husband tried. Would not open. Went back, as they had told me they would help if I had trouble. Turns out they formatted the hard drive incorrectly, so it could not be read by PC. They charged me $64 to correct their mistake. I am on a fixed income. I would never recommend them afterbthis.

Holton is the most knowledgeable, curious, and helpful computer repair person I've ever come…read moreacross. He really worked hard to push us towards the best solution regardless of how much he would make off of the repair.

I cannot say enough about the courteous, professional, and competent service provided by this…read morecompany. Specifically, Holton was a fantastic specialist who worked tirelessly to help salvage my external hard drive and reformat to others to be compatible with my Computer and operating system. He was responsive and worked late into the night as well as on the weekend. Would highly recommend Holton for any services that you might need!

After much research, I chose TECH WINDOW to help me. I couldn't be happier with my decision to use…read morethese folks to fix my HP laptop. They diagnosed my problem within 1/2 hr of my dropping it off. Jake said the problem wasn't with my computer, but with my charger. He could have charged me a hefty price. No, he just charged me $ 40 for a new charger, which he had in stock. If you're searching for an honest, wavy someone to fix your electronics, look no further!!

I don't ever leave reviews, but my experience was so good that saying nothing would be dishonest…read more Andrew, one of the technicians, spent an entire day helping me diagnose a black screen of death. Business was slow so I guess I got lucky, but he didn't have to put that much effort into helping me, yet he did anyways. Thanks to his help, I was able to narrow the issue down to corrupted drivers, and I met my render deadline in time (practically saved my job). He was kind, genuinely interested in the problem at hand, and did everything he was able to do. I did end up getting a few display port cables, but thanks to his expertise and problem solving skills, I was able to avoid the more expensive troubleshooting options (replacing entire components on my work system). Without his help, I would have missed my deadline, potentially lost my job, and spent several thousand dollars replacing parts that didn't need replacing. Again, I never leave reviews. But in a world of corporations who put the customer last, a small business that puts the customer first deserves every bit of recognition. Please give them your business, I don't want to have to go somewhere else the next time an issue pops up. Thank you Andrew, you rock!

When our already-expensive devices (smartphones, tablets, laptops, etc.) are in need of repair,…read morewhat a relief Triad Phone Repair proves to be by stepping in and offering affordable solutions and swift services with a smile! Twice now, I've driven from Winston-Salem to Greensboro to have me cellphone screens replaced here and it only took mere minutes before I had my devices back in my possession as if they were brand new! If you call around after searching online (as well as read reviews and consumer reports) like I do in order to find the "better version" of things that are provided, you'll see that Triad Phone Repair comes well recommended. And when you choose their business for your digital devices' needs, you'll soon see why they remain sought after.

Tried the kiosks at the mall 2 day wait , went to Triad Reoair , fixed the cracked screen in a…read morelittle over an hour. Great Service. It's just past the Sheetz on the same side of Guilford College.