I thought I had reviewed them before but I had not. A year or so ago I was having an issue with…read morewater seeping into my fireplace bricks. Ace discovered that the prior roofer(2017) had failed to seal a gap between the shingles and the edge of the chimney. The roof that was replaced was two layers, and when it was replaced with one layer, that left an inch or so gap between the shingles and and chimney, which they failed to seal and also failed to install proper flashing so that water would drain away from the chimney. Ace repaired the issue and their price was very reasonable. Recently, I noticed paint cracking and dampness in a ceiling. I called the company that installed the roof-as it is nearing the end of the warranty. They sent someone who said he saw nothing wrong, and claimed they might need better ventilation. He said someone would call. No one did. I called Ace, he went up and saw the source of the problem, a bullet hole-likely there from someone's errant New Year's celebration. He fixed the issue within 15 minutes. Ace is responsive, and most important, he acts with integrity and his assessments are credible. Irrespective of 'warranties,' I trust him and will always call him first.

They came out promptly, access the situation and provided a fair estimate. After approving the…read moreestimate the work was performed quickly and as far as I can tell solved the issue we were having with a roof leak.

We have no clue what caused the problem but my husband noticed as he pulled into the driveway that…read morea portion of our gutter had come attached from the roof. There had not been any weather or wind to cause this - it just happened. And it had not been that way when we he left for work in the morning. I took a photo and entered a request into Yelp asking for estimates for the roof repair. Timeless Exteriors was one of the first to respond. They were able to come to the house pretty quickly and assess the problem. It was not something that could be immediately fixed, so they promised to send an estimate the following day. As promised, we received the quote and scheduled the work. Timeless Exteriors communicated well, showed up as promised and finished the work in a timely fashion. We were charged as quoted. They did a nice job in the fix and we would hire them again. But hopefully that won't be necessary any time soon. Highly recommend.

So thankful for the job Timeless Exteriors did on my gutter installation! The price was reasonable…read moreand I will be using them for future projects! Thank you so much for your exemplary work ethic and steady communication during the process!

We believe improper gutter/slip flashing/drip edge installation by Ratliff caused significant water…read moredamage to our home. As shown in the attached video, water was able to flow down between the gutter and the fascia instead of all going into the gutters. Gutters were free of debris. The water was only dripping down from the backside of the gutter, not the front, showing they were not clogged. The video was taken at the end of a rainstorm when very little water was present. Unfortunately, when it was raining hard, a huge amount of roof water streamed down between the gutter and the fascia. During windy conditions, that water was blown into the seams of our siding and came into the house. The water damaged drywall, insulation, window trim, baseboards, carpet & pad, paint, and underneath the siding materials. We reached out to Ratliff when we realized what was happening was not a roof leak, but a leak through the siding. Dave and Juan from Ratliff came and did a thorough inspection, removing siding and confirming that the water was being blown through the siding. Previous to Dave and Juan's inspection, our roofers, in a kind effort to help us stop the leak, noticed the misplaced slip flashing/ drip edge and fixed it. Dave noticed that the roofers had done that and put it in his report. We also showed him the attached video of what happened when it rained (before the fix) and that extra water was present to be blown into the siding. After their visit, we were emailed a report and given quotes for Ratliff to do additional paid work - siding repair and/or replacement. There was no offer of restitution. We then responded and requested restitution. We received an email from the owner, Danielle Ratliff, stating that they do not believe they improperly installed the gutters, that an engineer should be hired to assess the leak, and that they stand behind their work. Water should never be leaking between the gutters and fascia. Hiring an engineer to confirm that would be an unnecessary and costly expense on top of the damage repair expenses that they have given us no assurance would be covered by them. So we sent the video again in case Ms. Ratliff had not seen it, and again asked for restitution with no response now for almost 2 weeks. We believe the cause of the leak is very clear, and unfortunately, very clear that Ratliff does not truly take accountability and stand behind their work.

I highly recommend Ratliff Contracting. I called to let them know that we had some wind damage and…read morethe same day David came out and tarped the roof. Nancy from the office kept in touch and made working with the insurance company seamless. Their team completed a beautiful roof in one day and left the steps and yard spotless. Several days later I had a leak and was convinced it was the roof and called Ratliff on a Sunday morning. Several people from Ratliff came that same day and did a full inspection including crawl spaces. It turned out that the hot water on my bathtub was leaking. Ratliff didn't charge me for the house call. Great folks!

complaints: "Absolute nightmare. This place should be called…read moreBastard Construction for the way they treat their customers. They are all smiles and promises during the sales pitch, but once that contract is signed, you'll never hear from them again. The crew left tar stains on my siding, ruined my landscaping, and I'm still finding nails in my driveway weeks later. To top it off, I found a leak after the first storm, and now they are completely 'ghosting' my calls. Do yourself a favor and hire literally anyone else."

We have been very happy with service, response, and quality of construction. We had an entire…read moreexterior upgrade, including roof, siding, windows, soffits, and painting. We would recommend!

Michael did an amazing job start to finish. He followed up with our insurance adjustor multiple…read moretimes to make sure that every detail was covered. I would work with Michael and The Roof Detective again! Roof installation was scheduled quickly and completed to our satisfaction.

Phenomenal job. They were quick to schedule, worked closely with insurance to get it covered and…read moredid a great job. Our sales rep Brian was also fantastic. Quick to respond, very personable, and when we did have an issue come up, he got his crew out there within a couple days to get it fixed at no charge. Haven't had any issues since. Highly recommend

Sublime Roofing is easy to work with, professional, efficient and customer focused. They are local…read moreand provide a competitive bid for roof replacement. Also, of value that helps to earn confidence, they provide timely updates with photos to document the progress of work. I highly recommend this company and I would use them again.

This is a very good local company. We had them replace the roof on our shed, including some of the…read moreboards that had rotten through. The price was very reasonable compared to other quotes and the work their crew performed was very good. The only issue we had were the roofing nails sticking out of the boards on the roof in the front and back of the shed. We were concerned that we might hurt ourselves painting. Representatives came out and clipped the end of the nails off and pounded the remaining parts back a little bit. They showed us that they really care about their work and customers. We definitely recommend them for work and would use them again.

I needed to have my floors refinished after some water damage. Spoke with Shannon. Extremely…read morehelpful and professional. Was able to assess the damage and get a quote promptly. The work was scheduled a few days later and the floors looked great. Would highly recommend and I will use them again in the future.

After "fixing" my chimney and being told he never promised it wouldn't leak, I had to spend a bunch…read moreof money not only redoing his work, but also hiring a lawyer to remove the fraudulent lien he put against my home. Avoid!!

Revive Roofing did a complete roof replacement on our 30+ year old home. They were absolute…read moreprofessionals from start to finish and we could not be more impressed. We worked mostly with Mitchell throughout the process, who oversaw detailed documentation of weather-damaged shingles, communication with the insurance company and submission of an insurance claim, coordination with the insurance inspector/adjustor, and planning of the installation. The overall experience and end result were fantastic. Highest possible recommendation. We also recently had some leaks due to window frame and flashing issues. They resolved the issues, patched things up, and repainted the frame and stucco to match original colors. Excellent communication throughout the process and I was pleasantly surprised with the cost of the work. Highly recommend.

We had a leak through a window that looked like it was…read morecoming from our chimney. Jae came out to assess and we scheduled a time for them to come out to repair. They made the necessary repairs and had to replace siding which they matched perfectly! From start to finish their communication was outstanding. We will definitely use Revive Roofing in the future as we know they stand behind their service. They are not just a roofing company, they provide many other services as well.