My son had hand foot and mouth disease. Dr Ward diagnosed my son as having flea bites. The nurse…read moredisagreed, but Dr Ward was adamant about my son not being contagious. And there are no fleas in my household. I'm an impeccable homemaker, so aside from it being offensive, I failed to take the proper precautions and got the virus myself. After seeking a second opinion at CCMC, it was confirmed that my son did not have FLEA BITES! I have a compromised immune system, and my son is almost 4 months old. Way too fragile and vulnerable to be in the care of a Dr who misdiagnosed him and unbudgingly stood by his mistake. I'm filling a formal complaint with the department of public health.

DR. WARD IS A LYING, MANIPULATIVE, TERRIBLE EXCUSE FOR A HUMAN BEING, LET ALONE A DOCTOR. HE TRIED…read moreTO FORCE ME TO OVER-VACCINATE MY SON BY LYING AND THREATENING ME. HERE IS MY LETTER OF COMPLAINT TO THE STATE MEDICAL BOARD: I am reporting the extremely negative experience today, June 3rd, 2019, in the treatment of myself, and my son, received by Dr. Thomas Ward, of Prohealth Physicans, at their 1001 Farmington Ave, Bristol, CT 06010 location. I believe we were nearly victims of malpractice, and at the very least, recipients of dishonest instruction, manipulative behavior and subject to every mean of intimidation, as an attempt to strongarm us to vaccinate our son according to Dr. Ward's PERSONAL BELIEFS. Here are our complaints: - Dr. Ward falsely informed me that to comply with state regulations, and return to our preschool, we would need to receive the following vaccines: MMR; DTP/DTap; Polio (included in DTap); Varicella, etc. ***Dr. Ward later admitted, when asked multiple times outright, that my son, Jackson Rulli, IS UP TO DATE ACCORDING TO STATE REGULATIONS, and that all of Dr. Ward's previous statements regarding "requirements" are in fact, JUST HIS PERSONAL RECOMMENDATIONS. He had been misleading/lying to me for the last hour, in at least a dozen instances, that these "recommendations" were required by the State of Connecticut. - When I asked presented Dr. Ward with a copy of our son's Immunization Record alongside the chart "Immunization Requirements for Connecticut Day Care, Family Day Care and Group Day Care Homes" (located on all general Physical Forms), and asked why we needed more vaccines if the chart indicated we had had all necessary shots, he answered loudly with, "Oh I didn't realize you were a doctor, where did you go to medical school?". I now realize this was a distraction or deferment from having to answer the question truthfully, as well as a means of intimidation. - Dr. Ward threatened not to sign off on even our physical paperwork if we didn't get the ALL vaccines he recommended. He later retracted this statement and signed the physical. - As means of intimidation, Dr. Ward showed me a chart on his computer screen, of all our medical appointments from the last four years (when I suggested delaying one of the MANY vaccines he was insisting on), saying that he "couldn't trust me because I had cancelled on vaccine appointments before". I replied saying, "Out of how many appointments, thirty? And how many were rescheduled? And how do you know cancelled appointments were for vaccine reasons, and not simply a sick visit that cleared up before coming in? Show me those numbers." He slammed his computer shut so I couldn't see it and said "I'm not going to get in a false argument with you." - As a way to induce me to comply with his personal beliefs about the Varicella (chickenpox), Dr. Ward LIED to me about the availability of MMR vaccine (which I had already consented to), saying that the MMR vaccine was ONLY available as a combined shot with the Varicella. Obviously this is a falsehood, as my son had received the MMR shot previously without any additives, and when I reminded Dr. Ward of this, he retracted his statement. - Dr. Ward engaged in fear-mongering and intimidation, by giving false and inaccurate information concerning the Varicella vaccine, saying it would prevent the (very scary) flesh-eating disease "Necrotizing Fasciitis", most commonly caused by group A streptococcal infection. However, there is no vaccine to prevent group A streptococcal infections, and the recommended action for the 4 out of 1,000,000 people who get it each year is not a vaccine, but immediate medical action. (cited from: https://www.healthlinkbc.ca/healthlinkbc-files/flesh-eating-disease) In the end, this doctor, a stand-in for our regular physician, misused the sacred trust a parent has in their child's doctor, and used his position to aggressively intimidate, manipulate and flat out lie to us, his patients, to see his strongly held personal beliefs carried out, which was at one time to have no less than FIVE VACCINATIONS injected during the visit. Dr. Ward has a widely spread reputation of aggressively mis-handling his patients among the community parent groups in the area and is doing active harm to the parent/ doctor relationship necessary for building a strong and healthy next generation. Thank you for your time reading this letter, and please know that our experiences with all other doctors in this practice including our normal physician, Dr. Brownstein, have been excellent.

The office is clean and organized. The staff are kind and caring. The doctors are knowledgeable.read more

I've been here a few times now when recommended by the PCP to get x-rays, COVID testing and so…read moreforth. The Staff each time has been pleasant and knowledgeable. It's set as a walk-in first come, first served. So no appointments. Which is fine. The wait usually isn't that long in my experience.

An easy spot to come get blood work, flu shot or other appointments in the Bristol area. Large…read morewaiting room for the many patients that come in for their appointment. Many older adults come here for their appointments as they are next to other medical buildings. Blood work is done in the waiting room in a separate section with a hotel bell to signal the nurse to come out as they seem very busy. Could be a difficult drive to get to the office as coming off Route 6 is always hard to get around.

stay away from this office if your self pay without insurance. dealing with billing department is a…read morenightmare in regards to clarifying $480 bill for a 20 minute yearly physical exam.original estimate was $210 which i paid the day of office visit only to get an additional bill for $270 two weeks later. these additional charges were supposedly attributed to verbal communication and questions during this 20 minute exam with doctor. i don't know of any other business thats operates this way in regards to intial estimate increase of over 100% jump with no legitimate reason or warning to the patient on the day of visit.

Went to her when I first moved to CT. I had surgery & needed to be honest because of parts of my…read morepersonal life. She was DEFINITELY not comfortable with my personal life choices. When it came time for help from her she was so judgmental she wouldnt even meet with me she had an office aid give me literature & sent me on my way. I never felt so alone & lost in my life. That was my last appointment with her.

Dr. Adler is warm, patient, thoughtful, and well-organized. I am fortunate to have discovered her…read moreafter moving to a new area! I give her my highest recommendation.

Came in with family member that needed scans. Need show ID get sticker with name to go in…read more Signs not greatest to direct people around hospital. Ask employee they say a letter and it's like ok and which way do I go?? So been sitting here for a while watching same thing happened to us happen to many more people. Got off elevator need take left but 3 way hallway with no clear sign saying scans in a certain direction. As lady is this were we go at a counter yes, BUT need sign in on machine tucked in corner. Can't goto the person and say ur name and start nope need use machine. Elderly struggled, getting stressed having to use machine they can barely see and not sure how to use. Employees at counter had to leave come out and direct them how to use. ( why, can't we just check I. With the person you end up going to anyway). Man with crutches couldn't use machine and refused because he was holding g on to crutches and employee had to come help because he couldn't relax and figure out machine. Several more people baffled by having check in to machine you don't see that's tucked off to side. Older people can't handle modern tech, and people with disabilities don't want to fuss with it either. And if you're experiencing health issues and your problems stressed and panicked and don't want to have to fuss around with tech, especially when seconds later you go to the person sitting right there. And using letters instead of numbers doesn't do anything but throw people off. Ok last complaint, a man came in with arm crutches to struggle to walk. He had issues trying sign in, and asked were to sit and wait, then employee comes to get him to bring him where needs to go and walk him there and he's struggling to walk. He takes few steps asks if it's far? She said yes he said I can't walk that far can get chair and she was like uhhhhhhh. She couldn't be bothered to ca for help and made guy walk and said oh just take ur time. Unbelievable. No excuses at Al to make man struggle instead getting chair. We had scheduled appt for test, showed up early, finally found spot we had to goto , messed with machine to check I. Spot to lady at counter only be told don't have appt today. We got call last night confirming. Made a thing about it, only to be able to get MRI done anyway. I'm sure we had appt, and seems werd just so happen to have open Machine for scan. Employees should worry more about helping the confused nervous people coming into this hospital instead of gossiping and watching people struggle to fig things out. When pulling up to hospital employee parking sign then you drive further say is patient parking to left, go in park but your near surgery door. If you keep driving by what is main entrance more parking. This place has no clear directions. Employees should be well trained to handle their spots and they seem confused themselves. Unnerving when these are people supposesupposed to to do their jobs right so insurance doesn't harass me in few wks because they failed to process appt properly.

DO NOT go to maternity ward here on floor D. Its our worst…read moreexperience in a hospital ever. The staff was more interested in gossiping about patients and cell phone use than caring for the patients. I heard them gossiping about patients first hand while charts weren't filled out and newborn diapers weren't changed. There was no excuse for that type of treatment when the maternity floor was practically empty, now we know why. My brother came up to visit, he asked me if anyone smiles on this floor.

This woman is absolutely incredible!…read more I've been to both of her offices and the staff is amazing, so friendly, compassionate. They make the place feel very 'home' like, even on the phone! Both offices are pleasant, thorough, relaxing and efficient. I approached Dr. Breakstone after seeing a doctor I didn't trust. My old doctor catered to the kind of families that have ten kids and counting, the waiting room was always full, I waited for up to an hour or more after my appointment time every time, mixed up my paperwork and ultrasounds more than once, and the closest 'emergency' appointment I could be seen at took a month to book. Dr. Breakstone's office was nothing like that: she saw me immediately, sat me down for a thorough talk, a get-to-know before ever asking me to get changed, went completely over my medical history and problems, understanding how nervous and unsure I was of a new doctor after leaving the one I did. But she was WONDERFUL. Through every visit she listens, respects every patient, really takes the time to explain options and procedure, and I've recommended her to every woman I can, all that say the same things I am here. Without her I would still be a hormonal mess and still in so much agony. I highly recommend her, especially for first-time patients!

Nothing like waiting until the day of my appt for the dr.'s office to call me and advise that they…read moreneed to reschedule my appt due to the dr being Out of office. No thanks, lack of planning on your part, does not equal emergency on mine.

Dr. Cherneskie keeps it real, he is down to earth and friendly. No pretentious BS and he spends…read moretime with you; not to mention the office is less than 2 blocks away from my office.. My problem with them-is the receptionist. She is rude and short with people- she acts like she is doing you a favor. I go to the Dr. maybe twice a year and only if I know there is something wrong-I also pay cash up front for my visit so there are NEVER billing/payment issues. Would it hurt the damn receptionist to just be nice? Currently searching for a new GP because of this...' Updated- so lately the receptionist has been much much nicer..maybe she was having a hard time with life?? There is a new APRN here and she is super friendly and makes you feel at ease...

Love him! He will be my PCP until he retires! gentle, thorough, explains everything, he brings out…read moreprops to explain whats going on, and he doesn't do it on purpose, but he is very funny. Does constant research. when he tells me something, I am 100% confident in his opinion

If I could give this office a zero or negative 10 I would. The office manager is horrific…read more Refuses to provide referrals and get this, HANGS UP ON YOU!!! Even when trying to be cordial or professional, HANGS UP!! Is this Junior high school? Has absolutely no decorum. I've been providing health care services for 30 years and NEVER have I experienced this kind of treatment. This review is for the Office manager only. But in the end, the doctors call the shots and if they tolerate this behavior, go somewhere else!

Staff members are polite and helpful! And I really appreciate that there is a lab right there at…read morethe office! The phlebotomist who did my blood draw was excellent!

If you come here better hope they like you from the start because if you ever need your doctor to…read moregive you some sort of pain medication/narcotic they will look at you like you are crazy and will deny against all odds it doesn't matter how bad you feel they do not care about how you feel I've been trying to get them to help me with the discomfort I have been experiencing for quite some time and they made it clear that they will not give me anything similar because of the providers decision not to help me and decided to send me to a specialist that the appointment was a month away when I couldn't stress this enough to them that I am in urgent need wich means I need help ASAP. I feel that is preposterous that your provider can and will tell you no in a heartbeat without bating and eye especially when you are in pain/discomfort daily and has costed me many hours of sleep that obviously I will never get back, I would never have thought that my DOCTOR could care so little about my well being and quality of life, unless you are an elderly person forget about being treated with respect and being listened to, I can't wait to have a real relationship with whoever my next provider will be because the community health center of Bristol has left me stranded while I beg for help. Hopefully after my formal complaint they will change their judgment and I did you a favor stay blessed stay healthy.