Horrible experience. They installed a dehumidifier system incorrectly. Cost me hundreds in electric…read morefees as the unit ran constantly. Also, did not perform full monthly services yet tried to charge. We compromised on a reduced payment to close account. The owner waited a few months and started collection proceedings for the balance and attached my credit report. DO NOT USE THEM!

Bill Reilly of Reilly's Pest Control is a Godsend. Responsive, reliable, reasonable, professional,…read moreand very personable - he gets the job done! All the summer rain we've been having have pushed some ants and spiders inside my cottage and he's here to apply preventative treatment all around my house. He also guarantees the work for 6 months and that's pretty amazing! Also, the guy is a wonderful, warm, kind and friendly family man who really cares about his customers. People like Bill Reilly are a Blessing to our community!

I first used Bill 9 years ago and now call on his services every summer for our beach house. He's…read morejust super. He's reliable, does great work and results are all we can hope for. Very very pleasant man.

Excellent service called Dani last week and they came out the following week and got sprayed for…read morepests and took care of any future critters. Would highly recommend.

I have been using Rice's for two years now since we moved to Delaware. Our house in Milton is 40'…read morefrom the woods, so we have many types of pests. I have Rice's pest and termite plans. They have been absolutely fantastic and explain everything in detail on what they are using on my property. Our main technician is Gavin and he has been wonderful to work with. If you ever have any issues, they come out immediately to re-treat, no questions asked. The cost is justified with the peace of mind and quality service. They are very reasonably priced. I don't hesitate to refer Rice's to others.

The Tri-annual pest control has been wonderful. However, scheduling a whole house inspection has…read morebeen completely unsatisfactory. When I call I get sent directly to a call center, who can't contact the scheduled inspector, or the local office in Bridgeville, DE directly. No call backs, no inspections done after TWO different scheduled days.

Provided poor service. After multiple visit for treating the property by Ehrlich Pest Control, the…read moreclient reported still see pest in the house. When informing Ehrlich Pest Control about the situation, they eventually stop responding. This is a pest control company I would not recommend using.

I had a Black Widow infestation and they came out the following day and sprayed around my house to…read morekill them, I haven't seen a single one since and here's hoping I won't either.

Used them in the past....decided to give them another try. When I initially called, they said…read morethey'd have some one call to schedule....never happened. I called 3 times to schedule, left multiple messages, and then finally got a return call. Scheduled an appointment for 1 pm yesterday....here it is 24 hours later, still waiting. Just got off the phone and apparently was not on their schedule. I should have learned from our first experience....Fool me once, shame on you, fool me twice, shame on me....when will I ever learn!!!

I WAS a paying customer of Taylor Pest Control and maintained a contract for pest services. The…read moretechnician that serviced my property was the ONLY reason I stayed as long as I did with this company. I am no longer a customer because of the following: Office staff is incompetent, lies and has failed to respond to service requests. The owner Brad Taylor would rather cover for them instead of provide the services that I paid for. My initial issue was that I signed a contract and it was subsequently lost by office staff and I did not receive service for months until I inquired about why my property has not been sprayed in about six months. Second, after never having a pest issue since purchasing this property in 2018, I had an ant infestation this past Friday and called to request service since I had a contract with them. I left a message at 9am after no one answered the business phone. I called back multiple times throughout the morning because with Easter being on Sunday and family coming to visit, I did not want to spend the holiday with ants crawling all around the house and guests. Finally, later in the day, I get a call from Taylor Pest and was advised that they were closed "since it was a Federal holiday" I was perplexed as I knew this was not true, and advised the caller of such. The story then changed and was then advised that the reason now was because they are a small company and like to treat their staff well. I guess Brad thinks it is more important to give a three day weekend for your employees than to provide services for your customers? I guess you rather your customers jump through phone prompts and leave messages rather than just advising that the business decided to close on a normal workday without notice. Anyway, after getting the runaround from them and the caller not being able to advise whether someone could come out or if I would be charged an additional fee "for emergency service", I decided to go out myself and purchase supplies to get rid of the ants. Yesterday (Monday) morning, I again called about the issue and was advised that Brad would contact me to schedule service. I did not hear him. Today, I called and after again explaining my issues with the office staff, I was eventually left a voicemail advising that I would not receive service until Thursday (a week later) which I felt was ridiculous given the circumstances. I called the office and the phone was answered by the owner (Brad Taylor) who after hearing that being a current and up to date customer with a service contract, I was not satisfied with the timeframe of waiting a week for emergency service. He decided that a contract doesn't matter and said they were no longer going to provide the service that I paid for and to look elsewhere for my pest control needs. Brad Taylor tried to state his reasoning was because of the way I treated his staff; however, if calmly providing feedback to the office staff of a company about their shortfalls and how a company that values their customer should have handled the situation is "wrong" then I don't want to continue service with this company and you probably don't want to be served by them either. I would like to add that I had not talked to the office staff between the time Brad left a voicemail advising that I was on the schedule for Thursday and my calling him to let him know my concern about the wait. So, his rational about the reason for terminating service was a lie. Now I know his office staff get their values.

We scheduled a termite inspection with this company, and they never showed up. I called them after…read morethey were about an hour late (my call went to voicemail) and left a message asking if they were still coming and when we could expect them. No call back. I called again (hours later) and again, I got voicemail. We had another company scheduled for later than day. They were late, but used this magical device called a phone to advise us that they would be arriving about half an hour later than scheduled - however, they did show up. That beats not showing up and ignoring a potential customer. And that's why we signed a contract with them and they have our business now instead of Extreme. Maybe that is short for Extremely Unprofessional, which is what I think they should call their company. By the way, that was 6 days ago and we still have not heard from them. I would give them zero stars if I could.

From the owner: If you are in need of excellent Pest Control services, call Extreme Pest & Termite Control, LLC. We…read morehave been in the industry for over 20 years. We offer free termite inspections and can give pest estimates over the phone for most insects.

Juan did a really nice job he was patient with all of my questions and explained the controller to…read moreme and how to set it up. He had to replace a few heads and dug the yard up in such a way that you would never know he dug the grass around them. My only complaint is the schedule process. I asked the customer service person if they could give me a day they would be here. She was very friendly and explained she could not since they were so busy but that I was on the call ahead list. (I wanted to make sure I was home so I could ask questions about setting up the controller) I called again the next day to inquire again if they had a rough idea when they would be here. Again she said she could not but they had me as call ahead......see where this is going? Sure enough 9:30 ish Monday morning here comes Juan pulling up in front of my house. No phone call, email, text or anything. Everyone was very friendly and did a great job (price was fair, I thought) but this area needs to be worked on. It kept them shy of 5 star rating. Just to be fair I will use them again to winterize my system, hopefully I will get a call ahead of time.

I've used them for many years at 2 homes. Until this year we were very pleased. We prepaid again…read morethis year for irrigation services, but we just keep getting a polite run-around on when they will actually get here to turn on the system. It looks like I'm going to have to find a new provider and suffer the loss. It will be less costly than destroying the yard.