** Falsifies patients chart Records** We'll find you out. Doesn't listen at all to the patient…read more They sent me a letter that was very unexpected in the mail. It was stating that we do not align, and it's simply because I was pushing back on them, and i had a very rare condition that needed to be treated by a surgeon. I had to get it from my General Practice Doctor. They would not even give me a referral to surgery. Dr Michael Edwards made me feel like a complete ignorant idiot when I came to his office in tears. He wouldn't listen to me when I told him this was affecting the roof of my mouth. He basically had a "suck it up" attitude and then came back in the room and apologized for being insensitive. In my notes, they stated that I called the office and was comparing prices of them pulling a tooth versus the er pulling a tooth. I'm not sure how that constitutes being dismissed as a patient. I was looked at like I was crazy the whole time I was trying to explain my condition. I kept being told to leave the areas alone and let it heal. Turns out I was right and they were wrong, and it's just an ego hit. The hygienist was getting very upset at me, questioning or rather giving her advice on where to go in the mouth. I guess we are supposed to just trust every healthcare provider to know every single answer. I guess we are supposed to keep how WE feel & what WE know to ourselves I was told they knew about my condition, but i'm actually fairly certain that Michael has never treated it. He absolutely did not know anything about root scaling and didn't even want to pull my tooth, which ended up being severely infected. After he pulled it, he said, wow, yes, we should have pulled this. It's like no kidding.This is going on in my mouth. The letter that they sent me stated that communication and understanding is not aligned. So in layman's terms, basically, they wanted to say that I was questioning their medical excellence, supposedly. I am not sure how doctor edwards did not notice on my X-rays or cbc i had fluid built up in the roof of my mouth. I spoke with his office manager, who said that A letter in the mail is normally a last ditch effort. I never even got a phone call. Considering I drove 40 plus minutes to see them and spend tons of money. You would think that the doctor would tell you the price of an extraction before he does it. You would think they would recommend you to an oral surgeon. You would think they would actually diagnose you with a condition rather than doubting if I even have it. As the letter stated dentistry is personal. Maybe they should take their own advice and listen to a person who's actually living through the issue and has a mouth they live in. I will be seeing a periodontist that was recommended by my dentist and local. The only star i'm leaving is for the office staff who does a good job. If I could leave zero stars, I would. When they were doing a cleaning, they didn't even work for more than eight minutes. I'm not sure how that constitutes a deep cleaning When i've had deeper cleanings at a general practice. Essentially thank you for taking my money. Thank you for failing to refer me to a surgeon. Thank you for ejecting me as a patient. Thank you for making me believe that this is my fault. Additionally, thank you for the 50% bone loss in my mouth that my scan 2 weeks ago showed. My condition went downhill FAST and you treated it like it was nothing. Failed to diagnose me correctly. Failed to come up with a treatment plan. Failed to spare me the pain and pull my infected tooth. Failed to refer me to surgery. Failed to recommend gum surgery or a laser that he supposedly specializes in. WOW! Not a single mention of a gum surgery which I ABSOLUTELY needed. Now I was told I may need prostethics, bone grafts, etc. and multiple surgeries. Thank you for not taking accountability for your lack of knowledge into my condition. 10/10 do NOT RECOMMEND. Find someone who is willing to listen to you, the patient. It's odd how offended doctors get when they are questioned.

Very professional. Everyone on the staff was great. Periodontal surgery is not fun, but they were…read moreable to ease my anxiety about the procedure. They also offer the option of having sedation during the surgery and I would highly recommend it.

I was referred to Dr van winkle by another amazing dentist the dentistry on 116th in Carmel. So I…read morewent to check him out , the moment I step in the door I was greeted with great customer and love. They have amazing new dental office plus the staff is well knowledge and friendly. So I'm in the process of getting braces but I had to se Dr van wrinkle to get my tooth pulled first and get bone graph surgery. I had A tooth that did want to come out, DR van winkle and his staff work on my mouth for about an hour, determined to get that sucker out and they did. They were very professional, funny, and pleasure to be around. I highly recommended Dr winkle for your Periodontist needs. 5 STARS

From the owner: Dr. Kurt VanWinkle…read more Dr. Van Winkle is a Periodontist located on the north side of Indianapolis specializing in the latest state-of-the-art treatment of gum disease, periodontal plastic and reconstructive surgery and dental implant surgery for tooth replacement. Our focus is conservative treatment methods as well as surgical therapies to repair and regenerate the damage created as a result of periodontal (gum) disease. Your teeth are intended to last a lifetime and they can, with proper care. A periodontal evaluation with Dr. Van Winkle is well worth the investment in saving your teeth, and we perform a variety of procedures to help you achieve the smile and dental health you need for a happy life. Call our office to schedule your appointment today!

Every one I've seen in this practice has been amazing! Jess is so careful and delicate with…read morecleanings. She's my favorite I've been to anywhere! The dentist is great. Love his attitude and he knows what he's doing. Finally found somewhere we'll stay at for a long time.

Hailey is a dental hygienist who is way too rough cleaning teeth. She actually cut my sons gum when…read morehe went in for a cleaning. Then she cleaned my husbands teeth and he complained about how she hurt his gums while cleaning his teeth. Then he said he needed to take painkillers after he got home. I also had my teeth cleaned a few weeks ago and she was too rough as well. We've never had this kind of experience there and have been patients for 10 years. This needs to be addressed. I'm not sure if she's new or not. Another issue is we have 2 free cleanings a year which is every 6 months with our insurance. They have been scheduling us every 8-9 months which most times is only once a year. If he has so many patients maybe it's time to hire another dentist to work with him. We should be scheduled every 6 months. Maybe it's time to find another dentist.

From start to finish, this dental office provided such a pleasant experience! Kathy was very…read moreaccommodating when scheduling my appointment & kept in touch with me via text when needed. Jerilyn was my dental hygienist and she was extremely gentle, yet efficient. She also gave me a few tips on dealing with cold sensitivity on one of my teeth which has helped tremendously over the last few months. To top it off, Dr. So was also very personable and it was so nice to meet a fellow California native! I'm excited to return back for my next cleaning which says a lot coming from a person who doesn't particularly enjoy going to the dentist! The office is also very clean & they have a few parking spots reserved for patients so I did not have to pay for street parking.

I do enjoy going to the dentist and honestly find it a bit relaxing to sit in the chair. However,…read moreonce I found out I had my first cavity I was a bit concerned to get the filling done. Especially since anytime needles are involved I have a tendency to pass out. I have always had great dentists and I think that is part of why I have enjoyed going to the dentist, but at Mass Ave Family Dentistry you are not just getting a fantastic dentist--you are also getting a great team that works well together. Once I informed the dental hygienist, Amanda that I could pass out I was amazed at the extra steps that they took to ensure for both my safety and comfort. Shannon, who was shadowing for the day, and Amanda both did a fantastic job of keeping me talking and making sure that I was feeling ok. Dr.So and Amanda did an amazing job on my filling, it is not noticeable at all and has not changed my bite or smile. I also needed to get part of my permanent retainer fixed and I appreciated that Dr.So and the receptionists let me know that it would likely be cheaper to get it done at my orthodontist's. I think it says a lot about the quality of healthcare professionals when a healthcare office lets you know that there might be cheaper alternatives for the same work! In the end, I decided to get my retainer fixed by Dr.So and Amanda instead of traveling to get it fixed at my orthodontist's office. My retainer has never felt so unnoticeable, once again I really cannot say how amazing the work they did for me was!

Practically one of the least pleasant things I can think of is having periodontal procedures but…read moreDr. Patel makes it much more palatable (lol, pun intended). I had to have a frenectomy and then gum grafting surgery and I was absolutely terrified. I'd never had any kind of surgery before but had severe gum recession and it needed to be done. Considering the circumstances, the office couldn't have been friendlier or more helpful. They make it really easy to schedule and they will update you via your preferred contact method. I was given all pre- and post-op instructions over text, which I much prefer to a phone call. Dr. Patel is amazing--he's funny, efficient, and really makes you comfortable in his care. Love him! I truly cannot imagine having a better experience at the periodontist. And nobody wants to go to the periodontist.

My 13-year-old had a dental implant procedure with Dr. Patel this summer. He came very highly…read morerecommended by our family dentist who we love and trust, and I wholeheartedly recommend him now as well. The office staff is all very kind and caring, and Dr. Patel is extremely friendly and upbeat in addition to knowing his stuff. My daughter was pretty scared about the procedure, but they made her feel comfortable and took really good care of her. They called later that day to check on how she was doing, which I appreciated. I'm sure most people don't hope to need the services of a periodontist, but if you find yourself looking for once, I would definitely recommend Dr. Patel.

Excellent Staff and care. Highly recommend. Dr. Gomes is Awesome. Great overall experience.read more

The 40-some-year-old metal filling of an upper molar I had done when I was a kid broke several…read moremonths ago, and the tooth essentially broke in two but stayed in my jaw, requiring it to be pulled and an implant for a replacement to be done. Dr. Gomes got me in right away to perform the removal, and several months later he did the implant for a new crown. He told me the implant wouldn't be as bad as the extraction of the broken tooth. The removal wasn't that bad, but the implant was amazing. I had not a pang of pain, bit of swelling or drop of blood following the implant procedure. Other than now feeling a little bump in the vacant spot where the tooth had been, I can't tell I had an hour-long procedure done. He and his assistant and the staff are always friendly and professional.

If you need a dentistry, I can think of none better than Pence Family Dentistry. I have been one…read moreof his patients since he opened his practice in Fishers, and I love on the south side of Indianapolis. I have been around living in a number of other states and cities. I know from experience what is a good practice. Dr. Pence and his staff are the nicest, most professional and competent, and most helpful people I have met. They will go out for their way for their patients. I feel like I'm visiting my family.

Both my husband and I had our teeth cleaned last week by Sharon at Dr. Behner's. If you are Covid…read moreaware, so are they. They took every precaution and I felt quite Covid safe from a hygiene perspective, for a person laying with their mouth gaping wide open. The office, the equipment, and the staff were all cleaned, shielded, etc. Sharon did a great job, and is a pleasure. We both love that she doesn't try to talk to you the entire time. We have never been able to figure out why a hygienist wants to carry on a conversation the whole time anyway, as it is impossible to answer with your mouth filled with their tools and hands. Great customer service from check-in to check-out.

I want to give a huge shoutout to Kacey for the exceptional care she provided to my 7-year-old son,…read morewho has autism. Before the appointment, I spoke with the doctor about modifying one of the procedures to better accommodate my son's needs. She was incredibly understanding and assured me that they could absolutely make that adjustment. Unfortunately, the first hygienist was unable to complete the procedure, and another hygienist made me feel as though the accommodation I was requesting was unreasonable and that I was causing my son unnecessary stress. As his mother, I know my child's needs, triggers, and limitations better than anyone, so those comments felt dismissive and insulting. Thankfully, Kacey stepped in. She had worked with my son before and immediately approached the situation with patience, compassion, and understanding. She took the time to meet him where he was, handled him with such care, and successfully completed the procedure without adding to his anxiety. Most importantly, she treated both my son and me with respect. As a parent of a child with special needs, finding healthcare professionals who are willing to listen, adapt, and provide individualized care means everything. Kacey truly went above and beyond, and I am so grateful for her kindness, professionalism, and willingness to help when we needed it most. She made a difficult situation much easier for both my son and me, and I hope she gets the recognition she deserves. Thank you, Kacey!

I received an appointment reminder text today at 10:30 saying please respond to confirm. I called…read moreat 3:30 pm to confirm the appointment but was told it was already canceled...that morning! This has happened twice now. Don't schedule your appointments for Saturday at West 10th Dental Group. Sometimes the Docs have better plans and blow off your appointments.

Much improved since my last few visits. Receptionist at front desk has gone above and beyond. Best…read morecustomer service I have ever had from a receptionist! Look forward to having work done in the future. That's the type of care all dentistries should strive for.

Great people work at this dental office. I have been coming here for one year now and everyone…read moretreats me with great respect.

I made an appointment here to get a 2nd opinion on some work I needed done. I felt 100% heard and…read moreseen by the staff and dentist here. I made an appointment with Martin Dentistry because of so many great Yelp reviews. Even though it's a 35 minute drive out of the way for me, I would 100% come again for future cleanings and dental needs.

Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.