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    Broad River Mercantile

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    5 years ago

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    Hampton's

    Hampton's

    3.3
    (8 reviews)
    64.7 mi

    A great shopping experience. An excellent array of high end men's clothing and accessories. A great…read morecollection of Peter Millar shirts and pants. Sport coats in very current styles. An amazing collection of belts even including custom crocodile belts and other hand painted belts. Some really nice shoes and things like Yeti coolers and Saxx briefs. Owner Tyler Hampton and his staff are ready to give you a buying experience that equals the quality of product in their expansive inventory. Custom made suits and alterations available.

    Buyer Beware: Unexpected $150 Restocking Fee and Refund Policy…read more I discovered Hampton's Men through a Facebook ad and placed a $1,400 online order for a sport coat I had never seen or tried on in person. When it arrived, I decided it was not for me. I never even removed it from its packaging to try it on. I promptly returned the unopened item. Only then did I learn that returning it would cost me $40 in shipping, plus a $150 restocking fee that was not clearly disclosed during the ordering process. What surprised me even more was Hampton's Men's refund policy. Even after paying the restocking fee and return shipping, a refund to your original payment method is not guaranteed. Based on the policy, the company has complete discretion over whether to issue one. In my case, I was left asking the owner to make an exception just to receive the remaining $1,250 from an unopened return. That is not the customer experience I expect when making a $1,400 online purchase from a retailer I discovered through Facebook advertising and product photography. The owner told me he would "work with me," and I hope he ultimately does the right thing by issuing a full refund to my original form of payment. Until then, my advice to prospective customers is simple: read Hampton's return policy very carefully before ordering. Make sure you understand that an unopened return may still cost you return shipping, a $150 restocking fee, and that a refund to your original payment method may not be automatic.

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    Broad River Mercantile - menscloth - Updated July 2026

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