I am always on the look out for a vet that meets my needs, both on a pet care level and also on a…read morecustomer service level. I have found that it is difficult for vets to be able to do this at the same time, so I am willing to drive the extra miles to go to a good vet. This animal hospital is on richmond road, conveniently located near a few highways, so it is very accessible. The parking lot is decently sized, which is also a plus. The building is cozy, and make sure to call before going in to determine whether or not it is car-side service, but as for now it is not. The waiting room was fine, and social distancing is possible. The people at the desk are knowledge, quick and painless. I got taken to a room almost immediately and my cat, Lola, was seen almost immediately by the technician who was very nice and professional. Shortly after the doctor came in and was also professional and caring. She did end up taking Lola to the back room for some shots, but most everything was done in front of me, including Lola's temperature being taken, and an oral medication being given. The doctor was very helpful in scheduling a good time for a booster shot and urinalysis. The check out procedure was also very painless and quick. Overall, this is a great animal hospital to go to. They are organized, professional, helpful and quick. The best part about this vet is that there are 3 office cats, just chilling and interacting with the staff and clients.

This is place is owned and operated by a private equity firm posing as a group of vet owned animal…read morehospitals. The care is fine, I guess, but it's gotten progressively more expensive over the years. This last month it took them 2 tries at the same test at $275 a pop to diagnose my dog with a UTI from an E-coli infection. Something about that didn't sit right so I started looking into them and learned Private equity firm Shore Capital took over in 2021. I see a connection. Private equity ownership doesn't make businesses better for the customer. Never has, never will. The one star rating really isn't as fair reflection of my service there. It's closer to 3, but I think a one star review reflects what should be the fair expectation of private equity owned businesses. I'm sure the "owner" will reply to this like they have to other recent one star reviews. I don't think that's a real dude. There's no vet there with that name. That's some AI bot with a picture of a handsome fellow and a dog and just shows how disingenuous the whole affair has become.

This is less of a hospital and probably more of a vaccine and teeth cleaning clinic I'm sure. Any…read morevet that turns away a dog standing in their waiting room gagging because a treat was stuck in his throat should just be called a clinic.. not an animal hospital. I'm on my way to leave a review for Greystone as well. Sagamore sent me and my choking dog there. They turned me away too.

Dr. Eve is wonderful with our small Yorkies! She is compassionate and very thorough. Shayne is an…read moreawesome vet tech. She took GREAT care of our babies when they went in for a teeth cleaning. She was extremely helpful and explained everything. I highly recommend SHAH!

Went well. Doctors were very helpful and they made us feel at ease about our pup. This place really…read morecares about animals and people.

Four years ago, a friend introduced me to Suburban Vet, and I could not be happier. "Dr Terry" and…read morehis Staff are phenomenal; they are always going above and beyond, and they take the time to explain things- They are knowledgable, professional, and caring!

Dr. Phil and his staff have provided great, compassionate care for our rescue dog for the past 5+…read moreyears as well as for our cat. We had our dog at other vets in the area, but Companion has been able to handle our sometimes difficult dog with ease. I highly recommend this veterinarian.

I actually was referred to Companion when I was outraged at the prices for teeth cleaning for my…read moredogs; I was told Dr. Phil was a much better vet and charged a lot less. So impressed with Dr. Phil and staff we worked with them for 8 years until the move south. Love them! Compassionate, caring, an "old school" vet, doesn't need a ton of technology to get a diagnosis. One of my basset hounds was very ill and needed an ultrasound. Fifteen minutes in I hear laughter coming from the exam room; Oz loved the "belly rubs" so much he fell asleep and started snoring. One of my dogs was suffering from canine dementia and wandered off the property. Several hours later a tech at Dr. Phils office recognized the alert and called me to say Donovan had been found. The list of good deeds and great work is endless. My favorite vet and staff!!

Family Pet Clinic is a place we trust our furry babies. They give them the best care and love since…read morewe've been coming here in 2005. Our pups love Dr. Slazak and all the staff. Whenever they have an appointment, Honey is so excited she runs in the back to greet everyone. They have went over above and beyond for our pups, we love the Family Pet Clinic!

We (Chewbacca "Chewy" and Mr. Wiggles) are all set with our vaccinations! Once again, GREAT SERVICE…read moreALL AROUND! Now, let me be clear: Dr. Litwak was not entertaining the idea of having the boys over for playtime--it's called setting boundaries! All jokes aside, we feel incredibly fortunate to have Dr. Litwak and his phenomenal staff as our Shorkies' trusted caregivers. Thank you for the excellent care and genuine kindness you show each visit! Sincerely, Patte b.e.

Best vet i have ever been to! And her team is great too. Dr Roach is friendly, thorough, very…read morecompetent and works with you where you are at with your pet. Love the techs and assistants too! Value is good too, unlike some other places i have been to recently. My dogs are all happy to enter the hospital.

My Great Pyrenees (3yr male) is super sketchy about going places and meeting new people however he…read moreabsolutely adores the entire staff!! He loves going there and they make him feel like family. I moved and now drive over an hour to take my dogs here!!

I am a retired RN and PA. I now volunteer as a patient advocate. My client, Brandy, was advised by…read morethis clinic to have an amputation performed on her pup, who was born with a deformity. A week later, the incision opened. The pup had another surgery to close the wound. But the vet inserted a penrose drain. After the insertion, there was bloody drainage which got much worse. Brandy took the pup to the Metropolitan Vet Hospital. The ER vet told her: "A drain should not have been put in." The vet performed ligation (surgical closure) of the pup's axillary artery bleed and and administered multiple blood transfusions. The ER stay cost $7,700. The medical literature states: "During placement of active drains, care should be taken to avoid placing them near arteries to avoid pressure necrosis of the arterial wall. One report decribes patients in whom placement of an active drain was followed by hemorrhage." The evidence points to the poorly placed penrose drain, which we believe led to the massive hemorrhage. Brandy requested reimbursement of the "care" she received at the Suburban Veterinary Clinic: $1990.57. The vet claimed Brandy didn't follow the post op instructions - which we believe is untrue - and he refused reimbursement.

Just saw a video of misinformation being spread from this business. Spreading fake info about…read morechips being in the vaccine is harmful in so many ways. You need to talk to Melissa and correct this very unprofessional behavior:

Dr. Perdue, Sam and the entire staff are just very caring and compassionate providers. They stayed…read moreafter hours just to support Riley and help him move on to a better place when he could no longer stand, walk or eat. They made an extremely difficult process so much easier by their kindness. Riley passed on so peacefully and we couldn't be more grateful. During his decline we tried several medical interventions to give him more comfort and they called and followed up multiple times to see how he was doing. I highly recommend the Brecksville Animal Hospital.

Dr. Purdue and the staff at Brecksville Animal Hospital are wonderful! It's obvious they love the…read morecats and dogs that they care for, and they spend quality time with each animal during their exam. I actually live in Chicago, but have gotten unhappy with the vets in my neighborhood, so for the last two years, I have brought my cat home with me for Thanksgiving to have her annual exam/shots at the Brecksville Animal Hospital. I'm happy with the care, and double-happy with the price! And my cat is pretty satisfied too, all things considered. They only thing keeping BAH from a 5-star rating is the wait time. Because of the length of time they spend with each animal, and the fact that they are anxious to accommodate emergency visits, you should plan to spend extra time waiting...but it's worth it!

Have been going to this veterinary office with my pets for over 50 years. Sorry that Dr Pencis…read moreretired (after 50 years). Still love the staff and other docs there. Great staff. Excellent and compassionate care.

My spoilt pupper couldn't be happier to go in here. I have a fussy doodle mutt of some kind who has…read morebeen in here a lot more than I would like but the docs are kind and compassionate; more importantly they put my mind at ease when I come up with every disease known to man as a possibility on why the puppy was being a puppy ! From helping us figure out her diet to getting her spayed, they have been wonderful. I would highly recommend them to anyone who isnt the greatest at letting their pets be and err on the side of being hypochondriacs about everything! I have never been rushed out of here and the docs have been thorough as i expect them to be. Exceptional service, even during COVID, look no further. This is where you want to go.