I had taken my cats and dogs to them my entire life (over 20 years) and since we had not been there…read morein four years they said we would be new patients and wouldn't see my dogs. After spending hundreds on my dogs and thousands on my cats with them I would avoid them like the plague because they drop loyal clients like flies. Extremely disappointed I ever gave them any money and now have to find a new vet.

Still going to Willow Run after 16 years. They have taken care of all our pets and our new pup…read moreOzzie loves everyone there as well! He gets/gives lots of love. As you might be able to tell, Dr. and his team are very caring. We love them and highly recommend Willow run for your pet needs!

I asked about medication for Heartworm, Flea and Tick and as told that the Rx would be on the…read morewebsite after my visit which was 7.8.25 and this was NOT the case I had the same experience last year with the same thing. I felt that I was being blown off when I had questions and concerns. All we needed were booster vaccines and heartworm test and I yet I paid $153.00 seems like it should have been less. This was at the Lakewood location. Jasmine seemed to be a bit clueless. I am savoring in displeasure. I rather someone say that they do not know than to give out misinformation.

I came to this place because my neighbor recommended it to me, she told me it's affordable, and she…read moretakes her dog there when she can't get into her regular vet. Cool, right? Wrong. So starting off I was taking my brand new cat in as her first visit anywhere ever, she needed some shots and I wanted to get some bloodwork for her as well. Before we walk in she prices me wrong, she tells me it's supposed to be $205 when the math is did at home told me around $170, I didn't question it until I was right about to put my card in and turns out she charged me for the wrong bloodwork after the fact of everything already being done. So as soon as I walked in, the woman standing in the corner actively getting the vaccines together quite loudly says to another woman "oh! can you grab me the cat vaccines? I accidentally grabbed the dog vaccines." I'm sorry you accidentally grabbed what? The same woman later said something along the lines of "I like using animals as testers for shots". Moving on, not a single person was wearing gloves, all FOUR workers in the room were walking around, eating subway and talking and laughing with each other the entire time. Another thing is I had brought her treats from home and mentioned that when one of the women brought out a squeezable treat, she said "oh that's okay we like to spoil them while they're here" which I was fine with, but my cat didn't like the treat they were giving her anyway. So they were just tapping her face with it and she wasn't eating it. Lastly and arguably MOST unprofessional, I was standing behind the head doctor in the room and he was actively giving my cat a shot WHILE trying to talk to me WHILE also trying to turn around and look at me. YOU SHOULD BE PAYING ATTENTION TO THE SHOT YOURE GIVING MY CAT NOT TALKING TO ME OR ANYONE ELSE. In summary, I will never be coming here again, and I will be calling whatever level of HR I'm able to reach. I would give it 0/5 stars if i could.

We have been looking for a good vet for our 3 labs. We were involved in the corporate vet syndrome…read moreand felt there was no alternative. Found myself second guessing the vet. Family Paws..... Dr Kwon and staff were incredible. Caring, attentive and found things that were supposedly already taken care of. An excellent private practice DVM. Prices reasonable, they answer the phone and call you back! Very Highly recommend! I would give them 10 stars if I could! Finally feel comfortable with my vet again.

I can't say enough about Dr. Kwon and his team!!! I had to put my dog down and I messaged them and…read morethey responded quickly with any help I needed in making my choice. Once there the environment was very welcoming and clean... if I could give 10 stars I would. They made a day that is suppose to be very hard, very comfortable and I really appreciate them a bunch.

This place is not only disgusting but they up-charge you, they are negligent, and keep your animals…read morecaged for 8 hours when it should be 2-4 for procedures. Truly a disgraceful place that will be reported due to multiple complaints from other customers. They abuse animals and charge you double for services, what other nice places would have. I'll pray for this dumpster fire of a so called vet office. Go anywhere else if you love your animals!

I have to say that Meadowlands has been great to my animals. I feel that the veterinarians provide…read morehigh quality service and listen to their clients. Also, I didn't have a lot of money for the last visit and I was upfront and they were considerate of that factor. I took my cat to a walk in clinic in Euclid (on Lakeland Blvd...beware!) because they were "low cost" and spent THREE times as much as I did at Meadowlands. Lesson learned! Meadowlands was also super compassionate as we laid our 15 year-old golden retriever to rest. I would definitely recommend. Flexible office hours. Ability to schedule online. A+

we had to change vets since our other one on Tyler blvd wasn't coming back to practice.Fortunately…read moreour King Charles cavalier was going to get the best care Dr Gundelly(misspelled). she was 15 with a torn ligament in her knee, and Dr. Recommend a monthly shot for pain and it turned her into a puppy. When her time here was over the nurse and doctor were so compassionate and supportive and talked with us about what we should do. I'm forever thankful how they enjoyed Diva and cared for her !!

Have been going to them for years. Three dogs all very well taken care of. This is a small family…read moreoffice, they talk to you like your pets are your kids? I always give us honesty options and multiple options for treatment, never pressed or forced to do anything. they have always been welcoming to all of us. The only downfall is bc they are small it's gets busy. You have to wait longer than wait normal. But I can honestly stay it's because care is more about quality and making sure your pets are OK then watching if 15 minutes passed for your appointment and then trying to push you out the door.

We've been going to Dr. Troutin for about 20 years. He has always been kind and knowledgeable with…read moreboth our dogs and cats. His office is a bit non traditional but it's the feel of the old time doctors - nothing fancy just a great vet.

If I could leave a negative stars I would . By all means if your animal is really sick please don't…read moretake them there. There is nothing that looks sanitary and The old man working there all alone by the way no helpers, has a cat just roaming around. He didn't even have a thermometer to check to see if my puppy had a fever, he said he couldn't find it the other day. DON'T take your animal there please. My puppy had parvo he didn't even have anything g to test my dog with either!!!!

I first found Dr. Ramsey searching for someone for my pet rats. He was at another clinic at the…read moretime. We followed him to AMCE and have not/will not see another vet. He is wonderful with our animals and treats them as though they were his own. I would and have recommended him to everyone. We had to put one of our cats down with them yesterday. We have unfortunately gone through this process with this clinic multiple times. They are always so compassionate and gentle. They give you as much time as you need to say goodbye and administer the drugs while your baby is still in your arms. I cannot thank them enough for the love and patience they had with us yesterday.

We love seeing Dr. Ramsey over at Animal medical center of Euclid, he sees all my exotic animals…read moremostly birds, and he's just so kind to us and very happy to see us every time we come in. The staff is always friendly when getting check in.