Karl Utz sold me my car and did a wonderful job. He got me a great deal and always picks up his…read morephone or responds to messages when I have a question. He is super personable. Thanks again!!

From the owner: Karl Utz Sales at C.W. Clarke 10 years experience with 5 star customer service available for your…read moreconsultation. We help people build there credit with a pre owned auto loan taking you from a 500 to a 700 credit score. Also keep plenty of quality pre owned vehicles in stock and ready for our clients all times. Also have been a local staple for over 43 years in the south jersey and Philadelphia area.

BUYER BEWARE!! When they say AS IS, they mean AS IS! Do NOT take their word for it because they do…read morenot stand by their word. Sold us a car for $5900.00 and 2 months later had to put a $4300.00 engine in the car. Called to ask to have fixed and was told they couldnt help us because we purchased AS IS. As we were purchasing the vehicle after papers were signed the salesman told us about another person purchased a car and had problems and he told them they bought AS IS. That should of been a red flag to me right there but papers were signed so too late. If you can go somewhere else, please do. If I could give negative stars I would.

I think I was over charged for my vehicle. Truck is saying I need an oil change. I've had it for 3…read moreweeks. It there is a noise coming from the wheel base. Not sure what they is. SMH it does run good tho.

im currently on my third car with Gormley, and all three cars has had problems with them. I just…read moregot my car back from being repaired and the engine light has already came on. going back and forth with them and their warranty sucks. I had to get a rental while my car was in the shop and didn't get reimbursed all the way. I still had to pay out of pocket for the insurance on the rental and was told after the fact that they do not cover rental insurance.

Where do I begin.....on July 25th, 2022, I saw a truck posted online that I wanted to purchase. I…read morecalled CW Clarke before 8:00 and talked to a salesman and we discussed how to proceed. I was fortunate enough that they were mtg me half way in my state with the truck. We met and I signed all of the paperwork and paid with cash. Very grateful up to this point. I was given a 30 day temp tag that eventually ran out. When I called the dealership to ask about it, I was told that I could continue to drive it. When I inquired about the possibility of getting pulled over and getting a ticket, they told me that they would pay for any tickets I got. Have never been told that before when purchasing a vehicle. I sent a text to the salesman on August 20th and was told that everything was in processing. Sept 14th I was told they had the title. Oct 11th I was told it was being held up in my state's DMV. Oct 21st my DMV said they have no paperwork at all in their possession. On top of all of this, I didn't receive any paperwork stating I had purchased the vehicle until this week. I've had this truck since 7/26/22 and have only driven it 30 days. The dealer warranty was for 90 days or 3,000 miles. How fair is that since I've only been able to drive it for 30 of those days and I know that I haven't gone past 3,000 miles. They could have made things better by at least giving me another temporary tag that would have made things somewhat better. Then I would of had at least 30 more days to enjoy the truck and see if there were any repairs that would have been covered. So I guess that I could drive it the next 5 days to see if anything is wrong. Good thing is that they will pay for my tickets that I may get. How fair is all of this? 3 months to get a title. Of course, the owner will respond to this by saying to call the dealership in which I will hear more excuses and no results. So if you are here looking for advice on their business, ask to see the title before purchasing anything from them.

Update: October 27th. Still waiting to hear back…read more Update: October 26th. Still waiting to hear back. Update: October 25th. Still waiting to hear back. Update: October 24th. Still waiting to hear back. Was told the owner and salesman would get back to me. Where do I begin.....on July 25th, 2022, I saw a truck posted online that I wanted to purchase. I called CW Clarke before 8:00 and talked to a salesman and we discussed how to proceed. I was fortunate enough that they were mtg me half way in my state with the truck. We met and I signed all of the paperwork and paid with cash. Very grateful up to this point. I was given a 30 day temp tag that eventually ran out. When I called the dealership to ask about it, I was told that I could continue to drive it. When I inquired about the possibility of getting pulled over and getting a ticket, they told me that they would pay for any tickets I got. Have never been told that before when purchasing a vehicle. I sent a text to the salesman on August 20th and was told that everything was in processing. Sept 14th I was told they had the title. Oct 11th I was told it was being held up in my state's DMV. Oct 21st my DMV said they have no paperwork at all in their possession. On top of all of this, I didn't receive any paperwork stating I had purchased the vehicle until this week. I've had this truck since 7/26/22 and have only driven it 30 days. The dealer warranty was for 90 days or 3,000 miles. How fair is that since I've only been able to drive it for 30 of those days and I know that I haven't gone past 3,000 miles. They could have made things better by at least giving me another temporary tag that would have made things somewhat better. Then I would of had at least 30 more days to enjoy the truck and see if there were any repairs that would have been covered. So I guess that I could drive it the next 5 days to see if anything is wrong. Good thing is that they will pay for my tickets that I may get. How fair is all of this? 3 months to get a title. Of course, the owner will respond to this by saying to call the dealership in which I will hear more excuses and no results. So if you are here looking for advice on their business, ask to see the title before purchasing anything from them.

Oil change $88 for my Lexus RX. Was able to be seen right away and the whole process took ~40 mins…read more Paying in cash saves you 3.5% transaction fee. They don't do body work; used to.

Came in and got a quick estimate. Staff explained everything and made suggestions. Quick service…read moreand good prices. Staff is friendly.

I got bad vibes as soon as I got near the building and one of the sales people was very rude and…read morepushy about a down payment, I didn't even get a chance to test drive it first. Plus the car had rust in the engine bay and knows what else... also the car was overpriced with no room for negotiation so I had to walk away.

Beware!!! I had a really bad experience with Royal Auto Group in New Jersey. I bought a 2014 GMC…read moreSavana van from them on July 19th 2025, I saved up for over a year and a half to buy this van to start help me start my own plumbing business. A within a few days of me buying it, it broke down on the highway. I towed the vehicle to my trusted mechanic and learned it had flood damage that nobody told me about. They even spray painted underneath to hide the rust. There was clear evidence of water getting into the electrical box underneath the van, which led to serious electrical problems. Because of that water damage, the gas pump and other electrical parts were badly affected, and fixing it turned out to be really expensive. When I called the dealership to ask for help, they basically brushed me off. They passed me around on the phone and one guy even said it wasn't his problem(One of the service guys with what appeared to me to be a Russian or Eastern European accent). To top it off, they want me to pay another $150 just to get my license plate, after I already paid my registration fees and dropped over $13k on this junk van. I also want to mention that they made the van look really clean from the outside when I bought it. Everything seemed spotless and freshly touched up, which unfortunately hid a lot of the real issues underneath. I'm also going to be making a detailed video soon with my mechanic explaining everything that happened and posting it across all my social media--YouTube, Facebook, Instagram, and so on--so people can see exactly what went on. I just want everyone to be aware of how this company does business. And one last thing: I noticed they're very eager to get positive reviews. Right after I left, I got messages asking me to leave a good review. I did have a good interaction with my salesperson Lakeith, who I don't think knew about the issues. But it's clear they put a lot of effort into getting reviews right away. I'm glad I waited, because now I can share the full story, and I think a lot of those positive reviews are a bit premature.

Pilar was a great sales person she helped me a lot and she is not a pushy sales person she was greatread more

Be careful.. I bought a beautiful Infinity. They showed me a carfax report and I also got my own…read morecar fax report. Clean! Two years later, I go to trade it in and all the sudden there's damaged reported on the carfax. Not sure how they did that but don't trust them or carfax!