- decent parking lot and some street parking - staff are…read morewarm and friendly - 2 windows for intake, be sure to bring ID and Insurance card. They will pre-fill out your forms for you based on that and ask you quick questions to make the intake forms a fast process. - Waiting room in the lobby with approx 10 seats and a couch but they were packed on a 11am Thurs - Additional 6 or 7 chairs in the hall after you are completely checked in - one bathroom each for male and female available inside the hall - approx 3 dressing rooms if you need to take off any bras, metals, etc and a couple lockers to place your things - MRI tech was very friendly and professional - arrived 15mins early as instructed and was checked in and waiting in the hall by my appt time - total time: 1.5 hour from arrival to end for MRI

Very disappointed with customer service. The staff memberwho took my appointment was unhelpful and…read moreunprofessional. A clinic handling MRI should show basic care and respect especially when dealing with people whow already injured and in pain.

Im really not sure why this facility had such a low rating, but when I arrived last evening for a…read more9:30 appointment, I was greeted right away by Carol and within 5 minutes my co-pay was collected and my forms filled out. I got there an hour early as requested and within 10 minute of me sitting down I was escorted to the back for my 5 minute CT Scan. The young man that did the scan was very cordial and informative and made me less nervous for my first scan ever. The overall experience was very pleasant and they made me feel welcome and calm through this procedure. Thanks to the staff for treating me so good. Regards, Johnny

I had a terrible experience during my pelvic ultrasound a few days ago. There were two young women…read morein the room. One of them performed the ultrasound, while the other frequently explained things to her and showed her what to do. Based on the way the examination was performed and the amount of guidance she needed, it seemed like the person performing the ultrasound had very little experience. During the abdominal ultrasound, she pressed extremely hard on my lower abdomen. When I asked if everything was okay, I was told that my doctor would receive the results. Overall, I did not feel comfortable, reassured, or confident that the examination was being performed properly.

I recently got into an accident and was recommended this place to get an MRI done…read more When I walked into the building I warmly greeted by the receptionist Kim. She checked me in with ease and I waited in the waiting room. I helped myself to some coffee and waited patiently for my MRI. I have never gotten an MRI done before so I was very anxious and expressed my feelings to the technician. I was glad that the technician Robert was very attentive to my needs and talked me through the whole process. I was helped off the machine and was glad that everything went smoothly. Everyone here was so nice and made my experience so much better.

I had an excellent experience at SoCal Imaging Center on Verdugo Blvd. The place is spotless and…read morevery well sanitized. The service was outstanding from start to finish. Kim and Robert were both incredibly kind, professional, and made the entire process smooth and stress free. Their exceptional customer service truly stood out. Highly recommend!

Honestly I have been here twice for MRI's and I never had any complaints!!! It's usually is not…read morethat busy but today was and it was still fast service!!! They take care of you while getting your MRI and throughout the process check to make sure you're ok and how much time left. They have brand new machines and the one I was in today was open MRI. Either one is fine with me though. But if you want a better experience and if your claustrophobic, I recommend coming here for that as well. They have a decent size lobby that you can wait in. Also, the check- in is fast, and I love how it's free parking in the lot they have. I will come here again if I need another MRI! Good location too! -Marshay D.

I am writing to share my feedback regarding my recent experience at UMIH in Glendale, CA, and…read morespecifically to recognize Tenni at the front desk. Thank you for being so professional, helpful, kind, and patient. Tenni went above and beyond by calling my doctor's office directly to obtain the necessary clearance for my MRI. I highly recommend UMIH, and especially Tenni, for the excellent service provided

Leaving reviews are not mine, unless I am extremely satisfied by the professionalism and…read moreknowledgeability of doctor, technician and overall situation starting from front desk. Today, I went this office for my tyroid ultrasound very first time and to my surprise as usually every diagnostic centers are packed and have long waiting period even with appointments, at this office no delays. Front desk personal was very polite and professional , she processed my paperwork fast and took me in. Room where my test was done nice and clean. Since I am very picky person and have hard time to trust when it comes to my health, I will say this office will be my and my family's number 1 place to go for all our diagnostic ultrasound tests. Since, I am a formar ultrasound technician and know how tests are done, how long it takes, I will asure that the technician named Henry was very smart, knowledgeable, professional and well experienced. His a doctor and technician. He thoroughly checked my thyroid to make sure nothing missed for correct diagnosis. I am glad I found SomoAid Imaging on my Google search and have my test done there. Thank you SonoAid. Highly recommended to everyone A +++

I highly recommend this place. Here I met professionals dedicated to whatever they are called to…read moredo! Im delighted! The thorough examination, care during my visit, patience of the staff to my requests was above the sky! I cannot say it enough! I truly appreciate the type of service I had here. I will for sure recommend it to alll my colleagues, relatives, neighbors and friends, do you know Why? because they made me content and I remember my good experience here! This is why Im sharing my opinion here. Thanks for reading!

Kudos to Rosie and Vanessa. They both are one of a kind. Kind, helpful, respectful, such beautiful…read moreindividuals their job fits them so well. They are an asset to their jobs. 10 stars! Not to forget the tech guy in the back who does all the scans. Very nice guy full of compassion and respect for patients. Good humored and very pleasant. Include him in the 10 stars.

This place is horrible. I am giving one star only because I had to pick one rating in order to…read moreproceed or else "0" would've been an overstatement for them. Had the worst experience at the Sherman Oaks location this last Saturday. Was scheduled for an MRI at 3:00 pm. I got there at 3:00., but couldn't get in as the main entrance door was locked and I wasn't provided with a code number. Started calling them but no one picked up the phone. While still on the phone I go around the building in excruciating heat trying to find another entrance to no avail. I come back to the main entrance hoping to find someone to let me in. I finally find another tenant who was nice enough to enter her code and let me in. I walk into their office at 3:10. The receptionist named "Fatima" is on the phone. I wait until she is done then start I started telling her what I had to go through to get to their office. Instead of apologizing, she tells me that her co-worker texted me the code and called to confirm the appointment the day before. I tell her that never happened and show her my phone. She didn't seem to care. Then she goes on and tells me that they can't do my MRI because I was late for more than 5 min and another patient is already there. So what I got from this statement is that they book multiple patients for the same time slot and if you are late for more than 5 min you are out of luck. They literally refused to do my MRI because I got there at 3:10 instead of 3:00 due to their fault. Horrible people. Horrible service. Will never go back.

Guys I don't know where to start after doctors visit my mom needed an ultrasound I called in since…read moreI was in area they gave me appointment within 5 min can you imagine ? Same day within few minutes. when we arrived it appears to be they don't do ultrasound with contrast on Wednesday s but Narine who was helping me did not just turned me down saying sorry we don't do it today she asked Preny another very nice and helpful person said let me see what I can do since because of this type of ultrasound needs a doctor present she came back in 2 min said we will make an exception since you drove all the way here. We always come here for X-rays and ultrasound and we love here but those 2 very nice and helpful ladies Preny and Narine made my day. Thank you guys World needs more people like you this is where people not only do their job they also care Highly recommended

I love these people. They complete everything they say they…read morewill. Their service is honest and comfortable. Their providers are sensitive and professional. If you are walking-compromised, be sure to be dropped off before you try to park the car. I have expressed to them; the fragrance in the waiting room is uncomfortably intense. I truly appreciate the effort. I have to assume it is not bothering them, working in it, all day. Otherwise, enjoy the peripheral of tea they offer. I have returned to them three times, now without regrets.

TEODORA was very friendly and very attentive to evryone she will greetevryone and knowledge them…read moreas they came into the office and tell them to sing in and wait to be called . She was multitasking very well . She help us a lot with my mom insurance and she was very paciente teodora was very kind and she was helping other at the same time . She did an amazing TEODORA customer service WAS 100 % we are glad your facility has great service and staff

I did the paperwork online so check in was easy, front desk was kind, and I was called in maybe 5…read moreafter. I did appreciate how swiftly I was seen. I did not appreciate how quickly the tech rushed me in and out. They called me in with another girl and asked us to ready our personal info out loud. We both look at each other because it was awkward. People come here for many reasons and to be treated like an in & out order was awful. I also did not appreciate that the doors to the dressing room did not lock. There was minimal privacy.

I took my father to Specialty Imaging Center, at 87 he has three broken disks in his lower back…read more The office's were clean and the staff was very courteous, professional and helpful. Dr. Hooshi took extra care with his procedure, he needed a MRI, CT Scan, Ultrasound, X-Ray and CT Bone Densitometery. I would defiantly recommend their facility to anyone that is in need of any of these procedures. O.F. Dillingham

I had a very pleasant experience here after dealing with Pro Health Advanced Imaging in BH…read more I want to acknowledge the front desk staff who were professional, charismatic and helpful each time I called and also on the day of my appointment. I asked a lot of questions and they kindly answered all of them and explained the difference between a closed MRI & open one. Also the pros and cons to their knowledge. I went for an X-ray and Brian the technician was extremely helpful, patient and knowledgeable about imaging machines. Also after further conversation, he helped me discover that the MRI I did at a previously location was not correctly done, and it was not the full doctors order. This caused me a big headache for another reason to have to go back and deal with that horrible previous facility. Truly I wish I knew about Burbank MRI first. Highly recommend, and I hope everyone has a good experience like Me. Also .... They have a parking lot!

Never will go if AYALA AND THE only receptionist who speak armenian is there !! Horrible way of…read morehaving been treated and feel really sad that this establishment would ever employ these two!! Please don't ruin your day when you see these two ! Ayala is not at all professinal and the other girl is rude if you don't speak her language