Waited an hour after my appointment time. They advertise a brand new Fuji Open MRI machine. An old Hitachi was used on me. Went back few days later for my results and the scan image. I had a pen drive where it was supposed to be, but coming home I realized it was empty. read more

Have not been there physically yet, called to see if I could make appointment for x-ray... X-ray is walk-in Monday - Saturday M-F 8am-8pm Sat 9-3 Sunday no x-rays Per gal that answered today. (Sunday) read more

The office was very accessible , neat and festively decorated and the intake process was easy since I was referred here by my chiropractor in Burbank . The chiropractor's office in Burbank faxed over the info and I was able to check in quickly and seamlessly . read more

1 star is not what I would grade. Horrible service. Front desk is extremely rude. X RAY take no appt and they make you wait hours. Do yourself a favor and go to a different facility. read more

Xray was fast no appointment needed this place is even open on Saturday and Sunday i like to get things done early so it's perfect that they open at 7am read more

Best service ever nice people shout out to the staff great service for going above and beyond to make sure I had the best service possible.

Had an MRI with Technician Cesar who is the best at keeping a claustrophobic client calm. So patient and kind. He is the main reason for 5 stars. He helped me to keep my eyes covered the whole time, because even with an open machine, one is still claustrophobic. Bonus, the machines are FAST!! Half the time of before...albeit so loud. Parking is on side of building which is sort of challenging but at least there is some parking. Very stuffy, warm waiting room, with strong scents (cologne, perfume?), a fan is desperately needed. All Staff were nice. Bathroom has a hook on the door for your purse, always a good sign. read more

I have a neurological implant and a lot of discussion and care was placed on ensuring my safety. That along with creating a late schedule to have my MRI completed in a timely manner. Everyone at the center was friendly and professional. read more

Easy scheduling and nice people. Parking is a little tight so bring your small car and your driving skills. Otherwise, late hours and weekend hours are super convenient. read more

Broadway Imaging Center - Clean and comfortable lobby and waiting area. - Diagnostic Imaging Near Me - Glendale, California

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VERY poor customer service. I have been trying since October 1st to get an appointment for an MRI. I have the drs order, my ID and PPO Insurance which I have given them twice now. They keep saying they will get back to me and 6 weeks later no response. I have to give up. This practice is terrible. read more

Long waiting time. Otherwise pleasant staff, convenient location and hours. Make sure check the timing

terrible service! My mothers appointment was at 1:15 it is now 2:22 . She has a back injury and can't sit for very long . And two weeks ago she has to wait 3hrs!!! To get her X-ray if it weren't for me asking when she'd get passed through who know when they would call her We were the only people in the room until more patients started to show up and they were being called. I over heard a guy say he was 30 minutes early to his appointment and immediately got taken in. It's ridiculous to have a patient waiting. And knowing they had a lot of water to drink before their appointment. Get this fixed!! And for reference , be sure to let the Patient know how ridiculously long their going to have to wait . No patient care at all read more

Absolute worst place! Appointment was at 7pm, office called us 3 times to come early at 6pm. We show up at 5:55, office is full of patients. One person at the front who also answers all the calls. We are seen at 6:30 No respect! read more

Cesar, Elmer, and Evelyn were wonderful! I greatly appreciated their kindness, patience, and understanding when performing care to my mother. I appreciate that they took time to talk to her and make sure she was comfortable getting an MRI. I truly appreciate it, it really means a lot to me as it not always the case when visiting a clinic and similar centers. read more

First of all, they are disrespectful. So I bought my mom in for her appointment. When I scheduled the appointment, they said 6:15 p.m. Then they called my mom and told her it was 6:15 p.m., so we got there earlier. I waited, and then it was 6:34 p.m., and I asked how much more time, and they said her appointment was at 6:45 p.m. I am disappointed because we were told a different time. You guys need to be honest when you call to confirm the appointment because I wouldn't have gotten here way earlier. I will be asking my insurance to never send me to this place because it's not the first time I have had something similar happen in the past in this same place. read more

I had a great experience here, staff were very friendly and cared about the patient. There was little to no wait. I would definitely recommend this place! read more

Bummed this place didn't do it's due diligence before wasting my day. I had my referral, appointment, and everything I needed for this appointment. They call me less than 2 hours before my appointment asking me to do them a favor and come in, in 45 minutes. Obviously, that is a pain but I accommodate their request and change my other appointments around and head over. I get there and they wont see me. There was an insurance issue, and my options are to pay out of pocket or leave and make calls / figure out the issue. I ask to speak to the Office Manager and get told she's in a meeting. I'm curious if the meeting was about checking insurance before calling people and having them come in for literally nothing. I wouldn't have wasted more of my time writing this but unfortunately, in a world were we can do so little to the health care world, it's important to call out places when you can. The place had an arrogant vibe and the fact I couldn't speak to anyone is weird, crazy, unprofessional, etc. read more

Very friendly receptionist! They help walk in as fast as appointments and everyone is very friendly and welcoming! It's very clean and nice here read more

very good center, X-rays and MRI scans were done very quickly and efficiently. The reception service is very respectful. read more

Broadway Imaging Center - Services - Diagnostic Imaging Near Me - Glendale, California

High quality care experience. I was very well informed of the care I would receive, staff were very patient and understanding of my needs throughout the process :) read more

I don't understand this place. The first time I tried to schedule an appointment there wasn't any kind of issue on the phone. I got a hold of someone immediately, they allowed me to text over images of my referral paperwork and then followed up with me. I wasn't able to go because of some hold up on my primary doctor's side. I tried booking another appointment after my doctor cleared things up and here's where all the trouble is. I tried calling 5 times just to schedule my appointment. The first time no one answered after 10 mins, the next 2 times someone answered and then just hung up on me, the next 2 times someone answered and tried to transfer me to the scheduling department after I had already gone through the automated system FOR SCHEDULING, still no one answered. I'm asking my doctor to send me somewhere else because I can't even schedule an appointment here! read more

Recently headed over for an MRI and the staff was great. Even before getting there, they called for reminders, helped with getting me in sooner, which I appreciated! But the techs were super friendly and made me feel comfortable. Shout out to Jesse, Caesar and Ricardo for assisting me during my visit. read more

Mri was quick and easy, not uncomfortable at all, Caesar made it smooth and comfortable. :)

I love it! First time I see, that the stuff is so friendly and gentle to the client! Thank you so much!

The personal of this Center is very professional, nice and very polite. Definitely 5 star!!!!

Ricardo and the rest of staff were super helpful /knowledgable and provided great service. I definitely recommend this location!

very good and professional worker, they have new mri scan and very professional technician

I as a walk in at this facility today. I appreciated The short wait time and efficiency of the staff.

I've been at Broadway Imaging Center to do an X-Ray for my lower back, and I had a great experience.

On October 23 my wife had an MRI to help with a medical condition that she had due to an accident. She was helped by 3 persons, Ricardo, Caesar and Jesse, She really appreciate the help that they gave her to overcome her anxiety in being placed in the Tube. Dave W read more

This place was fantastic! We were greeted by two friendly and helpful guys at the front desk. My son had forgotten to bring his insurance card and they were so helpful and were able to find everything we needed online so he could keep his appointment. Their names were Rafi and Eric and I'm so grateful to them. After we filled out the paperwork, my son was taken to the MRI room by a wonderful man named Alex. He was cheery and fun! He made my son feel very comfortable and not stressed at all about the procedure. I cannot say enough about how fantastic Alex was to my son Zach... And to us, his parents. Seriously, this was one of the best medical experiences we've ever had in my life with a fantastic group of people. If I could... I'd give them double the amount of stars...I would! Oh... And lastly, Rafi and Eric gave us a CD of the MRI procedure. Wow!! BRAVO read more

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Great work team. Fast service and flexible hours to come in at any time. Walk ins welcomed.

Came in for an MRI. The front desk staff and Cesar were all very polite , attentive and professional.

I was terrified from MRI. but Cesar the MRI technician made it so easy. I will definitely recommend him to anyone especially people who are claustrophobic . He is so attentive and caring and he makes sure that the patient is comfortable. definitely recommended read more

I have brought my kiddos to get x-rays here. The staff is friendly, and the process of the x-rays is pretty quick. It is also a clean place.

Knowledgeable staff, very friendly and professional. High end equipment, clean and comfortable waiting room.

Great customer service. Got us in really quick and got us out. Explained everything throughly. Office nice and clean. Really easy process.

Great place. Very friendly & worked quickly. Staff was very kind. I would recommend! Good place!!!!!

Great staff! Very friendly and helpful! I didn't have an appointment and was in and out within 20 min.

We visited broadway imaging center and we were immediately checked in, with no wait time. Not waiting was very important for us as we took time off from work to get to the appointment and had to get back within a certain time period. Additionally, the customer/patient service was exceptional. The receptionists/x-ray/ultrasound technicians were super friendly and nice. Loved our experience and if there is ever a need to book an appointment, we will definitely be back. read more