I recently moved to Tucson and was apprehensive about embracing another flute repair person, as I…read morehad totally trusted my previous technician in another state. I had considered sending my flute through the mail to Spencer, who had worked on it in the past, but I wasn't sure I wanted to pay the extra $200 for shipping and insurance. Eli, who answered my questions over the phone, was kind and helpful and told me that the Instrumental Music Center performs free assessments. So, I drove the 50 minutes to meet Amber, another kind and helpful employee, and James Gunn, the flute technician. James listened to my concerns and went above and beyond explaining pads, oiling, adjusting, time frame, cost, etc. to me. I am grateful I met James and now feel safe having him work on my flute, as not only is he skilled but also sensitive to my feelings. I was emotional as I left, filled with gratitude.

They let me play a cello! Which was very cool. One thing ,…read moreas a lyricist (my instrument is words so I make word music for the instrumentalists)... they ought to have some anthology on poetry or learning scansion books - it would make lyric writers better to study this

I had a couple of guitars that needed set-up adjustments but Rainbow was backed out for weeks so I…read morepaid a visit to JFL. The owner/operator, "Rick," seemed very knowledgeable so I asked him to do a set-up on my Anderson "Crowdster II." Sweet! So then I shuffled off my 20-year-old ES-335 to him that needed the action adjusted and pickups balanced. Sounds sweet and balanced now and plays like a dream. Finally, I had a slight intonation problem on my Martin 000-28 so I asked Rick if JFL would fix that which he did with a little bridge work and a neck adjustment. The intonation is near perfect now and the action plays great. As far as I could tell, I don't think JFL has the capabilities to do things like a neck reset but if you need a quick turnaround on a set-up, a fret job, etc, and don't want to mess it up, give JFL a call!! Detailed, conscientious work at super reasonable rates! Thanks, Rick!

I had 2 acoustic guitars that had been in storage for a while and were a little neglected (OK, a…read morelot neglected!). Took them to Rick and he did a thorough inspection, made adjustments to the neck, saddle, etc., changed strings, and they now play like magic. Just amazing. Rick's work is meticulous, he's very knowledgeable and careful, and a super-friendly person. I usually have Rainbow work on acoustics, but I've now found a new service to keep them in top notch condition. Highly recommended!

I brought an Acoustic guitar in to be set up. The guitar had a good sound but needed the…read moreplayability tweaked and the guitar set up. I was please with the result and the wait time was doable. I just purchased a new Yamaha guitar that needs help and I am pleased that, with the Music Shoppe, I have a competant and professional luthier to do the work.

My daughter received a used guitar for Christmas, so we brought it to Jacob's Music for a cleaning,…read morerestringing, and general tune-up. This was our first experience with the shop since the new owners took over. After waiting nearly a month for the work to be completed, I was honestly a bit disappointed with the result. The strings were replaced, but the guitar itself didn't appear to have been cleaned before the new strings were installed. It was still fairly dusty, which made it seem like very little had been done beyond the restringing. Between the long wait time, the cost of the service (which felt high for the work performed), and what appeared to be unfinished or incomplete work, I left feeling underwhelmed. That said, the woman who helped us when we dropped the guitar off was excellent. She was very kind, professional, and took the time to answer all of my questions. She also explained the work that would be done, which may be why I expected a bit more attention to detail when we picked it up. Overall, it wasn't a terrible experience, but based on the wait time, pricing, and results, I'm not sure whether I would return in the future.

I went to Rainbow Guitars to buy a Fender, Rosewood Telecaster and knew what I wanted to pay for…read morethe Guitar. Rainbow Guitars would not give me the price I wanted. I purchased the same Guitar at Levin's Washington Music Center in Bethesda, Maryland where I was given the price that I wanted to pay for the Guitar. After that I decided that I would not shop at Rainbow Guitars again.

Harvey is a very good guy and his shop is very nice and he's very reliable and his prices are great…read moreand he'll work with you. He's very flexible. I highly recommend this shop.

I took 3 of my guitars in for repairs, etc... Great service!…read moreGlad to have qualified luthiers here in T-town! Thanks to Gabriel and his team!! Cheers, Drew M.

Took my guitar in to have the binding re-glued and a crack re-glued on the top top…read more... Quoted me $1100 ‼

As a lifelong guitarist (over 50 years!) I can be pretty particular about my babies. New to the…read morearea I gave Cameron at the Sound Post a call. He did an absolutely wonderful job. The adjustments he made to the instruments were dead on with all three coming back to life! Neck and bridges have never been better! Thanks Cameron and Lily!

From the owner: Soft Opening June 1st: Call (520) 222-6897 with questions!read more

I found the perfect little Yamaha beginner guitar and Maxwell was super friendly and helpful.read more

If I could give this place 10 stars I would. I am a vocalist that has a Yamaha keyboard and had a…read morespecific piece missing due to excessive moving around/moving instruments. The older gentleman helped and I went out of his way to find this part which was found ! I can't say how incredibly helpful this person was. Thank you so much, and definitely would recommend just based on the helpfulness of the staff.

I took two acoustic guitars in to have new strings put on and also see what is new in the store…read more Mike stated new strings had come out from a particular popular brand name that contained a coating of some kind that not only limited your fingertips from being cut, but it also extends the life of the strings. I couldnt wait to try it out. When i got home, i played for about and hour and the difference with the new type of strings was incredible. Mike was extremely helpful and put the new strings on within an hour. I have always had great service from Chicago Music Store and will continue to go there for all my music needs. Thank you !!!

I find myself in possession of a BEAUTIFUL mandolin. Yes, I know, but there you have it. I wanted…read moreit to be with someone who would love it and make beautiful music for their muse. So I went to the Chicago Music Store, Tucson's go to for all things music. It is a BEAUTIFUL PLACE that caters to all things music, instruments, tools amps, just a breath taking array of musical instruments to create magic. Almost inspired me to hang on to aforementioned mandolin. But I sold it to them so that it would end up in the proper set of hands. While there I chatted with the owner and his assistants who were friendly, extremely knowledgeable and clearly in tune with musicians. They will find it a good home. I browsed, and was amazed at their inventory! If you are looking for ANYTHING in the music oeuvre this should be your first stop. Smack downtown on 6th Ave. Hurry in and feed your soul.

Great work in the amount of time he estimated. Wonderful person to deal with. Besides repair work,…read moreThis gentleman builds quality insruments! Thank You Mike & Denise!!!! Bart

Michael is very good at his craft. He installed a bone nut on my acoustic guitar and did a great…read moreset up. It plays so much better than the day I got it about 10 years ago. I greatly appreciate the work he's done.