1. Broken Tail Rescue

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    Cambridge, MA

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    Broken Tail Rescue

    1.0 (1 review)
    Closed 12:00 pm - 2:00 PM
    Updated 2 months ago

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    8 months ago

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    Animal Rescue League of Boston - Dressed for success...

    Animal Rescue League of Boston

    (126 reviews)

    South End

    Formerly known as "Corndog" by the Animal Rescue League of Boston (ARL), we adopted Arthur…read moreCornelius on June 29th, 2024. Arthur was surrendered to the ARL with two of his family members at the end of April. Arthur tried to wait patiently for his turn to find his furever home, but it was tough because he loves being with his people. When we met Arthur, it was obvious he was well cared for and how much the ARL staff and volunteers loved him. Despite being in the shelter for about two months, Arthur was friendly and trusting. Today, Arthur is living his best life with his new parents going on lots of adventures. The ARL staff and volunteers are kind, compassionate, and dedicated. In 2023, they facilitated 3,173 adoptions including cats, dogs, small animals like bunnies, and even some livestock! And overall, they helped around 21,000 animals in lots of other ways. Thank you for giving Arthur a second chance to live his best life. I highly recommend the ARL!

    I fell in love with a dog who has massive separation anxiety. After Wendy (ARL Brewster) explained…read morehis history and needs, I took him home knowing it would be a long road. The ARL has been very helpful and has never made me feel bad about asking for advice. I live in Needham and had reached out to the Dedham shelter a couple of weeks after Arlos adoption, they were kind and accomodating. Laney the behavioralist has been so nice and helpful giving advice and tips. I am happy and grateful to the ARL and the hard work and care that the staff put in even after adoption.

    Ellen M Gifford Cat Shelter - Brie is waiting to meet her new family.

    Ellen M Gifford Cat Shelter

    (61 reviews)

    I went to Gifford because I got a pair of cats from them decades ago without any problems. Times…read morehave changed. Don't bother looking on their website because you might fall in love with a cat that you will likely not get. THEY pick your cat for you based on THEIR idea of which cat will be best for you. And you won't get it soon. Here is a direct quote from an eMail I got from Gifford. "We work by way of a matchmaking process, where we seek information from applicants about what they are looking for (or not looking for) in a cat or cats. Based on that information, and once a person makes it through our approved adopter list (which can be a bit lengthy at times), we review cats in care against the applicant's information and offer meet and greets with 1 or 2 cats or pairs of cats we think fit what a person is looking for. We email you their profiles ahead of time and if you want to meet them, we set up a time and if they don't seem quite right, we would try again based on your feedback about the offered cat(s). We don't currently have appointments where people can come meet multiple cats without working through the matchmaking process. If you are OK proceeding with our matchmaking process . . . ." No, I am not OK with that. Talk about arrogance. They also did not tell me if I was on their "approved adopter list" even tho they did say their interview with my vet went fine. And they only other thing they said about wait time was that kitten season was coming up so I shouldn't have to wait too long. I'll get a pair of kittens elsewhere. :-(

    The staff was very friendly and patient while we decided which kittens to adopt. All the cats here…read moreare in a good environment!

    MSPCA Angell - This sweet kitten came in for her first primary care visit with us. She was adopted from Northeast Animal Shelter in Salem.

    MSPCA Angell

    (891 reviews)

    Jamaica Plain

    I received a quick appointment for labs. Dr Stokes called with the results. I was able to pick up…read morethe medicine that night. When I called for clarification Dr Stokes called me back and helped me move forward with my cat's treatment.i cannot ask for more. Communication has improved 300%

    I am deeply disappointed by my experiences with Angell. I have extensive familiarity with this…read morehospital: my pet has been hospitalized there twice, including once in the ICU, and has been evaluated by internal medicine, cardiology, ophthalmology, and neurology. Unfortunately, despite the hospital's reputation, we repeatedly felt that our concerns were dismissed and that communication with specialists was unnecessarily difficult. During one hospitalization, our pet experienced what was later believed to be a neurological event, possibly a stroke. When we visited, we told the staff that he was behaving abnormally and appeared weak in very specific and concerning ways. Our observations were dismissed. He was subsequently discharged barely able to walk, despite having been fully mobile beforehand. After calling the hospital and bringing him back, we paid for a neurology consultation. Neurology recommended medications, but despite having paid for the consultation, we initially could not speak directly with the neurologist and had to push repeatedly for a conversation. I understand that consulting specialists are busy and that internal medicine may remain the primary service, but when an animal has experienced a potentially life-altering neurological event, being effectively unavailable to the owners is unacceptable. I worry that another owner might not have felt able to advocate as forcefully. Later, our pet developed episodes of staring, circling, and other abnormal behavior. We returned to the emergency department because we were concerned about seizures. We were told that it was probably not a seizure and that the symptoms could be gastrointestinal. We repeatedly explained that he was behaving very differently from his baseline, but we did not feel that our account was being taken seriously. After further discussion, we were sent home with Keppra (anti-seizure medication) and instructed to monitor him. They also told us not to start the medication for now, and wait to see if he had another event - which made sense. He had another episode, we started the medication, and he has not had another episode since. That may or may not prove the episodes were seizures, but the most troubling part of the experience was how consistently unheard we felt. I recognize that veterinary hospitals are often understaffed and overworked, and I have tried to give Angell the benefit of the doubt. However, these were not isolated frustrations. They formed a repeated pattern of poor communication, inflexibility, and failure to listen carefully to an owner who knew that something was wrong with his animal. Anyone considering Angell should be prepared to advocate very firmly, ask direct questions, and insist on communication with the clinicians involved in their pet's care. Based on our experiences, I no longer believe that Angell is necessarily the best or only option for specialty and emergency veterinary care in the region.

    Broken Tail Rescue - animalshelters - Updated July 2026

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