I was diagnosed with breast cancer three months ago and have made several trips to the hospital,…read moresome being repetitive. At my first appointment, my Xray was sent to a person working out of their home. She stated there was a lump on my left breast. Several appointments followed and this date, March 24, 2025, I received a call that they were discharging me from the hospital, stating that I upset one of their female employees. I have owned a legal office my entire life and am fully aware that such action is against all statutes and laws and will pursue legal action. They have refused to acknowledge my request under FOIA. Many people have complained about Bronson lately. I have lost three children and my husband in a period of four years, all in separate incidents and I have one son left who is horribly distressed by this action.

I have never had a mammography, so I have never been a direct recipient of services here. But my…read moregirl has, and her opinion is one I value. She had a mammography completed today while we sat in the waiting room. Afterwards, she said, "They're organized. They're efficient. They run on time." She received the results the same day. There is no direct access to the center from the ramp (the ramp maxes out at the 4th floor). So, from the parking ramp, you must enter the hospital, turn to the right and enter the elevator, and go up to the 5th floor. A right turn, and then a left turn, and you are the center's doorstep.

Okay, I went back today, and it has, in the last week and a half, become a significantly more…read moreprofessional operation. Instead of just one guy running the front, they had three people. They made sure that folks had filled out their cards and directed people to enter and where to sit: it was dramatically less chaotic than last week. They are also now advising that people return to their cars to fill out the online form and cards rather than congregate around the front door. All employees were wearing PPE properly (including gloves!), and they had a much better process: the testing kits were already at each station, and people swab themselves then put the swabs in the vials themselves and place the vials plus their cards in sealed bags. They looked like they were disinfecting stations between use. Results were emailed within 30 minutes as promised. They aren't regularly offering PCR tests due to supply issues, so this review is just for their Rapid test.

Best in the state with accuracy. The employees and scientists are all knowledgeable, kind, and…read moregreat at answering every question. Plus they are woman owned with Michigan roots, which is nice to see in the industry. I recommend everyone I know to tell their friends to hit up The Spott for all their safety compliance cannabis testing needs

So I basically have invisible veins. Every time I have to have blood drawn, they tie the…read moretourniquet, slap my arm, have me squeeze a ball, and then look totally perplexed as to why my veins aren't popping. On my most recent visit, I tried my first arm, gave up, then tried my second arm, stuck me, didn't get any blood, and then had to draw the blood from my hand, which was painful. The practitioner was very patient and kind with me, and kept me busy chatting to try to distract me from the discomfort. Despite the slight delay in finding a vein from which to draw, the overall process here was very swift. From check-in to walking out the door was less than 10 minutes, and I also received my results very promptly.

For the second time in less than a year this lab failed to send my test results to the ordering…read moreDoctor. I don't understand what is so hard about sending results to the Doctor who ordered the test, but Borgess can't seem to handle it, even after informing them of the problem the first time it happen. My only guess is the takeover by Ascension which caused much employee turnover (including many Doctors), resulting in untrained/incompetent employees is to blame. Looking for a new provider.

I donate platelets here. Platelets are often used to help people with cancer. If you have…read moreAB-negative blood type, they can especially use your platelets, but ALL blood types are welcome here for platelet or regular blood donation. For a woman to donate platelets, she must never have been pregnant. Thus most platelet donors are men. It takes about 1.5 hours to donate platelets. Much less to donate blood. Workers are nice, competent, laid back, and environment is peaceful.

From the owner: We are stronger together! Based in Grand Rapids, Versiti Blood Center of Michigan (formerly…read moreMichigan Blood) combines the strength of blood centers in Michigan, Wisconsin, Indiana, Illinois, and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Michigan hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

Simple diagnostic blood draw at Quest on Gull Rd, Kzoo. Clean. Convenient location. Fast…read more Efficient. Highly recommend.

I am very satisfied with the level of service and professional courtesy given during my many…read morevisits. They will let me know if a test will not be covered by my insurance. I prefer their lab over those of Borgess and Bronson hospitals.