I've been going here for over a decade, even when it was still under another management that was…read morenot Dr. Le's. I've only gone here because of the great service that I've had during cleanings. Other than that service here has gotten really poor. The front staff is extremely rude to my family lately and snotty, except for Sandy she is always professional and nice. I gave up going here because the hours of service are crazy. The latest appointment you can get is 1pm on a weekday. Who can even get off work that early???? In all the years I've gone here, that is the latest appointment I've ever had was at 1pm. The weekend appointments are always filled up, and they only open one weekend in a month. They apparently don't care as much about their customers anymore. The Doctor comes and checks your teeth for a quick 5 minutes and that's about all the services they offer. Every time I come there's always a long wait as well, because they overbook too.

Staff can be extremely rude in person and on the phone, when you ask any questions…read more Careful reading other reviews as I noticed several 5 ratings just a few days after I put in a 1 . Almost like they are from employees or the business itself which is shady. Also every new one talks about staff which is why I decided to write this review to explain my 1 rating. A few weeks ago I took my daughter and son to Dr Le office, as we try to do twice a year. While there they mentioned my son had a cavity on his baby teeth and my daughter was "Good". A week later they called my wife and said my daughter had 5 cavities that needed to be taken care of immediately. When I heard this, I called my daughter to confirm what she heard, and we both remembered them saying she was "Good". So I called to asked a simple clarification about my daughters checkup and was continually talked to unprofessionally. They kept interrupting me and saying "that is what is in the file, sir", and when I kept saying that's not we heard the Dr say, they just dismissed it, and repeated the same thing over and over, to the point that as soon as I started to say something they interrupted me and said it again without even hearing me out. I asked them to please stop taking over me when I'm asking questions, and then they put me on speakerphone so the entire front office could hear because it was so difficult that I was just trying to get clarification. They never even once considered that the customer might actually be right, until after I explained what happened. After about a 2 minute explanation they offered a "free" follow up exam to resolve their mistake, but didn't even say sorry for the misunderstanding. They did not once even consider looking at it from the customer perspective, almost like they didn't even care or that spending 30 secs talking to a patient/customer was to much of an effort/annoyance for their busy day. When we came back for a follow up exam staff wouldn't even say hello or even a simple professional "Good Morning", nothing. After we signed in they wouldn't even acknowledge we were in the room. My, daughter said she was extremely uncomfortable and asked if we could leave, but I decided to stay and resolve the misunderstanding, which was not our fault from the beginning, as we where told everything was "Good" a few weeks ago. When my daughter went back to the room, the dentist politely asked if I wanted to attend, and the front office staff yelled, "He must go!!" Basically demanding unprofessionally again with out politely asking if I could attend to make sure everything was ok. The Dr was very nice during the appointment and assistants where great. BUT then we went back to the front office staff again.... the Dr assistant handed the paperwork to the front office they grabbed it and said, "Did you tell HIM!!!" without even looking in my direction, like this was all my fault. They then walked away and sat down without looking at me or saying anything, and started typing something, when I asked a question what's going on they said "Calculating how much you owe us", like I'm suppose to read their mind about what's going on. My daughter felt extremely uncomfortable again so I took her outside and then came back in to pay. When I went back in I was charged for 5 cavities even though the Dr clearly stated they were not actually cavities yet, which I think is actually insurance fraud, but whatever, I didn't want to argue anymore so I just paid. When I was done I said "Goodbye" and was not even acknowledged, replied to or even gestured again, which is extremely unprofessional and rude, now pretty much a standard. Is it really to much to ask for a business, at a minimum, to be professional, respectful and to show they actually care about their customers. I don't think that is asking for too much. Overall if someone would actually apologize and be polite then this would be a 4 or 5 dentist office. The only reason I'm planning on going back is because of the Dr. Le. HE IS GREAT!!!

I've been a patient at RDC for about six years, and without hesitation, I can say this is one of…read morethe best dental practices I have ever experienced. I've had a significant amount of dental work over the course of my life, so I don't say that lightly. From the moment you walk in, the entire team is professional, respectful, knowledgeable, and genuinely attentive. They consistently provide thoughtful, careful care and make you feel completely comfortable and well-informed at every step. Their attention to detail and patient-centered approach truly sets them in their own league. Dr. Cheung is, hands down, the best dentist I have ever seen. I've undergone major restorative dental work with her, and her skill, precision, and expertise are extraordinary. Beyond her technical ability, she is compassionate, thorough, and takes the time to ensure you understand everything. You can tell she deeply cares about her patients and takes tremendous pride in her work. If you are considering switching dental practices, I highly recommend RDC without hesitation. I truly cannot say enough positive things about Dr. Cheung and her outstanding team. They are exceptional in every way.

I went in for a regular cleaning and came in without a chip on the upper part of my tooth when I…read moreleft,then he said that he knows for a fact and is absolutely 1000% sure that that did not happen from the cleaning that it happened from the grinding. And that I would have to go somewhere else to get it fixed after the fact that they're the ones that chipped my tooth and this all came from Ali Miamee the owner lol. They told me to come back to get it fixed all just for ali to basically laugh in my face and tell me that I'm not going to get it fixed today. And that I have to go somewhere else. Then proceed to tell the staff to flag my account and that I can no longer make appointments there.

My son was referred to Dr. Chang because he's got a baby tooth that fused to the bone. We've seen…read morethe same dentist for the last several years so I was a little nervous about have to see someone new. Upon arriving at the office, the staff is very nice and professional. It was a welcoming environment. We had to wait a little, but it wasn't too long. The nurse took my son back to have an x Ray done. He was scared, so another nurse came and was able to make him laugh. They got the X-rays and everything was good. Dr. Chang was very nice, and I believe he will do a good job when my son has to have his tooth extracted. My son had his surgery on Monday. He had a few complications. Both Dr Chang & Dr Strickland called to check on him to make sure he was recovering well.

Horrible. We had to wait 1 month for a biopsy and doctor said it was lost? Like what do you mean…read moreit's lost??

I have so many good things to say about Dental Innovations of Virginia and Diva Dental. The…read morecheck-in process was seamless and the receptionists are very pleasant. Both Drs. Coe are wonderful and also efficient. They are given me some tips regarding the brushing of my teeth and have also given me very good advice for me going forward. I have every confidence in this wonderful practice!

My mother has dementia, so finding a dental provider who understands how to work with individuals…read morewith cognitive impairments was essential. I had stopped taking her to the dentist because it became nearly impossible for her to follow directions or tolerate even basic procedures. I was able to get a same-day emergency appointment, and Dr. Julie Coe and her team were incredible from start to finish. They were patient, gentle, and extremely skilled--able to take X-rays, do a cleaning, and eventually complete a deep cleaning. One of the biggest advantages of Dental Innovations of Virginia is that they truly meet patients where they are. They offer home visits, provide services for individuals in long-term care facilities, and accept Medicaid. Dr. Coe also takes the time to explain what she's doing and why, giving families the information they need to make confident, informed decisions about their loved one's care plan. She is thoughtful in her approach and does everything she can to help patients feel comfortable. My mom loves music, so Dr. Coe encouraged us to play her favorite songs during the appointment--it made such a difference. I'm incredibly grateful for the care my mother received. I highly recommend Dental Innovations of Virginia to anyone seeking compassionate, specialized dental care.

Great office, clean and staff are friendly! Best dental cleaning I got! Highly recommendedread more

Place is a sham of a dentist. They try and steal the teeth they remove or any precious metal. Their…read morecleanings are the worst of any dentist I've been to in my entire life. The staff is not knowledgeable. Their fillings fail. Their crowns fail. They don't know what they're doing. All they want is your money. I went back to my old dentist, though out of my network. Not worth jeopardizing your health. My wife had a tooth pulled and they removed part of her jaw bone with it and chipped the tooth next to it and said nothing. They had a great dentist briefly but he was only there for less than 6 months and I see why. Stay away from these people.

Dr Nahlah is excellent! I shopped around a bit for a practice to do my implants, and this one…read moreseemed the best, BY FAR. Other practices were very "heavy pressure sales focused", while Dr Nahlah has a great chairside manner, is extremely professional & attentive, and makes time for his patients. I also love that they have all the equipment and advanced, low radiation imaging (XR/CT), so they can do entire implant procedures from tooth extraction to making the crowns to final placement in one place. With some other practices, I would have had to go to two different dental practices, which increased the cost-- and if a problem arose, which practice would take responsibility? I also love that Dr Nahlah gives a 10 year warranty-- I know that if I have any problems with my implants in future, he will fix it. Finally-- his office is immaculately clean, and the staff are SO NICE!

I had a very disappointing experience with Dr. Nalah. He asked about my dental history and why I…read moresought him out. I explained that he was the fifth dentist I had consulted regarding concerns about tooth #2, especially now that it is taking 100% of my bite force following the unanticipated extraction of #15. I also explained that I was referred to him specifically for a custom crown evaluation due to an occlusal (bite) mismatch. The referring dentist believed a standard crown would prematurely fail because of misaligned bruxism forces. Despite this back story, he quickly dismissed the purpose of my visit and focused instead on questioning why an implant was not placed at the time of my #15 extraction. I was never informed that immediate implant placement was an option, and his comment felt unnecessarily critical of prior care rather than helpful. It offered no comfort or relevance after the fact. He then assessed tooth #2 visually and by tapping on it with a dental tool. When I clarified that any discomfort was from the cavity itself and not the tooth root, he did not acknowledge this. Instead, he tapped aggressively on the tooth, which caused lingering pain afterward--pain I had not experienced before this appointment. He then stated that, in his professional opinion, I needed a root canal. This was surprising given that tooth #2 had been evaluated just days earlier by three dental professionals using X‑rays and CT imaging: a dentist, an endodontist (who also evaluated #15 before recommending extraction), and the oral surgeon who performed the extraction. None of them expressed concerns about tooth #2 or indicated that a root canal was needed. After his assessment, he immediately referred me to an out‑of‑network endodontist. When I explained that this was the third time that particular endodontist had been recommended to me, but that the cost was prohibitive, he stated that his practice was also out of network and that "you will not get good care in network--just look at what has been happening." This comment felt dismissive and unprofessional, especially given that he himself did not provide an estimate for crowns or implants for #15 and #13, nor did he address my occlusal mismatch, which was the primary reason for my referral. I arrived 10 minutes early and was asked to complete forms on a tablet despite having already completed them online. I then waited 30 minutes past my appointment time before being seen. The consultation felt rushed, and his tone and approach felt dismissive throughout. Overall, I left without the crown evaluation I was referred for, without any assessment of how my occlusal mechanics would impact crown placement, without answers to my actual concerns, and with more discomfort than I arrived with. Based on my experience, I cannot recommend this provider.

Every procedure I have ever had at Galleria Dental Aesthetics I would give 5 stars. Each person…read morethat I have had contact with have been so professional, kind, helpful and so patient in explaining what they feel I need to have done to have the healthiest teeth. The care quality is superb in every way. I highly recommend the Galleria Dental Aesthetics.

I received excellent care fr Dr. Lee and his staff. He worked with me patiently until he found a…read moresolution to my jaw Pain. He and his staff were attentive and caring. I highly recommend Galleria Dental Aesthetics.

I went here for several years (twice yearly for cleaning and exam) and was always told everything…read morewas fine. In March 2018, I went in for a cleaning and exam and mentioned my tooth was hurting. I was told that it was because "I was getting old" and I "should avoid chewing on that side." (I'm in my 30s). No further work up was done. One month later I was in so much pain I couldn't eat a soft piece of bread on that side. I went to see another dentist who told me multiple teeth were worn out/ cracked/ chipped and I would need major repair work (crowns, fillings). I had a hard time believing I had gone from "everything is fine" to needing major work on several teeth. So I went to see yet another dentist and was told again that multiple teeth had cracks and fillings that were broken that would need repair. The dentist (Dr. K) seems nice here, but doesn't seem to do a very good job.

I used to be scared of going to dentists, but Dr. Kim and Dr. Lee are so great that there is no…read moreneed to feel nervous. I recently had my cavities fixed and teeth deep cleaned for gum problems, and they did a great job, not to mention their kindness and patience to explain things to you. They also check in with you over time to make sure everything is right. Their office is very flexible on scheduling and open on Saturdays too! Overall, I strongly recommend them.