Everyone who works there is professional. The facility is clean and the equipment and "beds" are…read morewiped down after every patient uses it. The therapists are cheerful and the aides help provide for a comfortable overall experience. Zero attitude! :) Thank you. When you're in pain and exercising, the last thing you want is to feel pushed or rushed . Not here ! There's no pressure and they always ask how you feel as you complete your exercises! I would highly recommend this place. Everyone cares to do a good job!

The staff at Hands-On Physical Therapy are absolutely phenomenal! Not only are they welcoming,…read morekind, and courteous towards their patrons. They also are knowledgeable, compassionate and committed to their craft and clients healing. The receptionists' caring personalities and warm greetings makes you feel at home. The therapists and their crew are responsive and encouraging as they help their clients manage challenging exercises with caution and care. I thank God for Mikee, Tahani, Matthew, Alvin, and the rest of the crew at Burke Ave, Hands-On PT!

My husband is currently receiving subacute rehabilitation at this facility, and overall we have had…read morea positive experience. The staff is friendly, welcoming, and treats both patients and their families with kindness and respect. One thing that has stood out is the food--it is fresh, tasty, and well prepared, which is so important during recovery. Families also have access to a microwave and vending machines, which is a thoughtful convenience during visits. The Director of Nursing has been attentive and responsive, and outside medical appointments are scheduled appropriately with follow-up care coordinated. The facility itself is modern, clean, and well maintained, with housekeeping staff consistently keeping the environment spotless. Patients have access to their own television with a Fire Stick, which helps make their stay more comfortable. I also appreciate the therapy department's open-door policy, which allows families to feel more involved in the rehabilitation process. My only suggestions for improvement would be to provide more regular updates on patients' progress so families can better understand how rehabilitation is going. In addition, the West Wing seems to be short-staffed on weekends, which can affect the overall experience. Overall, I would recommend this facility. The caring staff, clean environment, quality food, and strong therapy services have made a positive difference in my husband's recovery.

My mother was an inpatient at this skilled nursing home for almost a year and a half following…read morespinal surgery. About a year later, in June 2025, she also underwent knee surgery, which added to the challenges of her recovery. When she first arrived, she was unable to walk at all. Through consistent care and the dedication of the nursing and physical therapy staff, my mother made remarkable progress. She is now able to stand, pivot, and take a few assisted steps--something we were not sure would be possible at one point. I would like to especially thank Migdalia, Irene, Corine, Nurse Carlos, Nurse Jackie, and physical therapist Lornie. Their professionalism, patience, and genuine compassion played a major role in my mother's recovery, and they always treated her with dignity and encouragement. While there were some challenges along the way, as one might expect in a long-term care setting, the overall quality of care was top-notch. I would highly recommend this skilled nursing home to anyone in need of rehabilitation or extended nursing care. -- Gilda

I love the service at Joints In Motion…read more I had a knee surgery approx 2 years ago and have been going to this facility ever since... Dr Antonio takes pride in servicing his patients no matter how busy he may be.... The receptionist is a true gem and she goes above and beyond making sure patients are well comfortable in the waiting room., I believe her name is Denise.

Warm friendly atmosphere which is the first step in healing. Support and kindness all around. I…read morework as a nurse in the community, I find this place essential for the aging population. It is also great for sports injuries and the like. Highly recommended.

I missed an appointment once and made sure I never missed another one again. I came in for back…read morepain caused by scoliosis, my posture was also poor. I've been coming to this office for about a month now and I love them. My posture has improved tremendously and pain has definitely decreased. They are super nice and always In positive spirits. It's always a pleasure to be treated by them. Thank you! Deedee

Concourse Rehab is a secret gem located in a quite area on The Grand Concourse. The staff is very…read morecaring and patient, I was surprised to see such kindness. The building looks newly renovated, clean and floors look shiny. My elderly mother was sent there and she was very nervous staying there the first night. I was trying to leave but was hesitating bec I felt bad leaving her alone and nervous. One of the nurses sat with her and told her that she was going to stay with, not to worry. She told me to leave and not worry bec she wasn't going to leave her. I was right away at ease and grateful. Actually, all the nurses were caring and attentive. I feel proud to have such a wonderful facility in our neighborhood!

hospitality suck !!!!when dealing with the patient . they need to have more patience .they walk…read morearound with attitudes can't say hi. (Nurses Cna some Respiratory can ask them do nothing. Change they butt every 3to4 hour

They offer private rooms which is great. The surrounding area is nice. The patio with the Koi pond…read moreis beautiful. The CNA's are wonderful but there is a lack of communication between the nurses and patient. What they say they offer and what you get doesn't match. If you ring the bell they are slow to respond. If you fall out of bed at night you are SOL. The nurse Sheryl said Tylenol was an Nsaid. I questioned Sheryl's competency since she had to use Professor Google to find out Tylenol is an analgesic and not a Nsaid. And they have her giving out medication. The nurse Eric refused to give my sister a cancer patient pain medication. His reason was it wasn't documented that she was given any pain medication. I don't know whose chart he was reading. Nurse practitioner Diya and RN Anna sitting in the same office and will give you different information regarding the same patient. I questioned their lack of urgency when I told them my sister needed to go to ER for a blood transfusion when her hemoglobin was under 7. They want to repeat labs. First time her hemoglobin dropped, the tech from Northwell never showed up to repeat lab. When they finally sent my sister to the ER, her hemoglobin was 5.8. I requested certain blood work to be taken weekly and faxed to the oncologist. That was never done. The food is lacking. They give you a menu and they give you what you did not select. My sister can't eat corn. They gave her corn. She does't eat carrots, they gave her carrots. The dietician said you cant have Raisin Bran because of the Phosphorus and they would give her Raisin Bran Cereal. The dietician said you need protein since you are on dialysis. Her lunch one day was peas, carrots and bread. I had to ask where was the protein. Candace said you have use their medical supplies because they would order it. They sporadically provided supplies. I had to make sure my sister had her own medical supplies. The nurse cut her with scissors while changing her bandage because she wanted to dress the wound her way instead of listening to how we change the dressing. Anna said my sister didnt look like she was pain because she was looking at her phone. When you go for dialysis, you take a notebook with you that the dialysis center onsite is suppose to update. When you return from dialysis you give the notebook to the nurse. NO ONE reads it. Novi and Grace said that Rogisin the dialysis center doesnt update Methodist with the results of any blood work they do. Candace told me the opposite and Rogisin updates the notebook. From what I saw, the nurses don't read it. We finally decided not to send my sister back there after she was hospitalized a 3rd time. Her hemoglobin was 4 when she finally went to the ER because no tech showed up take her blood. We felt that under their care my sister would DECLINE OR DIE. Two weeks after she came home, Rachel from the dialysis center called me to see how she was doing. They didnt know my sister refused to go back there and came home. I found that strange because Miguel and Elizabeth from Methodist knew my sister refused to return. But again, there is a lack of communication amongst them. Yesterday, I received a certified letter from them with a NOTICE OF DISCHARGE/TRANSFER with inaccurate info. It should have said patient no longer felt safe with the lack of care. Since my sister is home and doing outpatient dialysis elsewhere, her numbers are monitored. The new dialysis center communicate with my sister and her doctors. I haven't had any issues with her new treatment plan at the new place.

Take your most hated family member here. Understaffed, no communication, free for all after the…read moreupfront bells and whistles. Trust me do not do it!

I have never looked forward to physical therapy before, but this place is a delightful change…read more Everyone on the staff, from the front desk to the owner-manager Alex, is sincerely friendly and completely engaged. Other PT places I've succumbed to have been marked by tension in the air because the friendliness is superficial, the smiles glued on. Or the young PT staff gave me an exercise with a number of repetitions and then huddled in the corner to talk sports and their recent weekend frolics. Not so here: I feel an improvement and where I used to go home feeling depleted and pessimistic, I walk out of RSPT feeling stronger and hopeful. And aside from the congenial atmosphere, the exercises I've been asked (very sweetly) to do make sense. I don't see other patients given identical routines: the place is more like a cheerful gathering of neighbors (for a common purpose) than a factory. I can't recommend them highly enough! ==================================================== An update. Tomorrow is my last visit of 2025, because Medicare will only cover 28 visits in a twelve-month period. My enthusiasm for this practice and the people in it has only increased. The atmosphere is friendly without artifice, not the professional friendliness of people who would really rather you go away so they can continue chatting about last night's sports event. You might not notice it if you knew me six months ago, but I feel stronger and more mobile. This is not, I assure you, because I religiously do the exercises at home. (Long pause here.) But it is because the people I work with, especially Francy, Melissa, now and again Alex, Hannah, and Annabelle, have understood what exercises might help me and have guided me through them. The pleasantness begins at the front desk: Arlinda, Madeline, Michael -- all genuinely solicitous and humane. I think they understand that people come to PT with a certain amount of pain, impairment, and the accompanying embarrassment. Because of the gentle-spirited, light-hearted owner, Alex Sherman, the feeling of uncritical welcoming acceptance is felt all through the practice. I am sad to leave -- it feels like the last day of summer camp -- but I hope to be back in 2026.

Riverdale Sport PT really showed me how it feels to have a genuine care team. Most caring physical…read moretherapists I have ever met, especially Francy. I look forward to my appointments every week! Front desk is wonderful and making appointments is always easy even with my hectic schedule.

I had a great experience over the course of 5 months. The therapists are dedicated and great at…read morewhat they do. The office runs on time, and everyone there is delightful. When I walked in, I had had a massive shoulder surgery 10 weeks prior, and couldn't even sleep laying down. When I walked out today, I had a full range of motion and had started back at the gym. HUGE DIFFERENCE.

Amazing staff, they took great care of me and my recovery. The staff are so friendly, and they show…read moreyou how much they care for your recovery and your comfort.