Why a 1-star review? Simply put, they just tried running my visa card in a bait and switch. Exactly…read morewhat happened... Me: I like your promo offer of $19.99/month. How does that work? Sales rep: You pay up front for the month of March, and then you'll be auto drafted each month until you cancel. Me: Okay! (give my ID, ph #, and swipe my credit card) Sales rep: You'll see a $1 charge temporarily, but it will go away. Me: (Swipe my card and put it away) Sales rep: Oh, I forgot to say you swipe again for the monthly fee. Me: No problem. (remove card) Sales rep: (Enters the amount of $43.??) Me: Is that total for two months? Sales rep: No, there's an additional fee for starting. Me: When did you tell me that? Where is that written? Sales rep: I don't know. It's just what they do here. Me: I don't know about "they" but I'm talking to you. And this is not a good business deal. Sales rep: That's what everyone pays. Me: That is a sleight of hand. Please delete my account. Sales rep: I can't do that. The system won't let me. Me: This place is crazy. (Walk away with no idea if they charged my card for double the expected amount) If Sun Tan City wants to soil their reputation, charging my card will result in legal action.

Very clean and friendly facility. There are a lot of open available beds so there is not a wait and…read morethe beds work very well.

It took me weeks of going by the shop during posted hours to finally pull up and see the lights on…read more(oh and I called and left 4 messages with no reply). I wanted a gift card for my daughter for Christmas - and was talked into a 3month "membership" which I got. Well it's time for her to make an appointment, so she called and emailed and got a confirmation text. She got to the shop at her confirmed appointment time and it was closed, locked up tight, lights off - Never notified. Complete waste of $200 on this. Horrible customer service - ZERO communication. It's just horrible. On the site, they'd obviously rather teach others how to do this themselves than offer the service that made them relatively popular in the first place. Sad.

Very chill. Respectful, discrete, and offered good suggestions regarding caring for the tan. It did…read morenot smell bad. Smelled good, in fact. I got lots of comments that I looked good or that I'd lost weight. I guess brown fat looks smaller than white. Moral to the story is that the tan looked natural and not an obvious spray job.

My airbrush spray tan by Erica at Hollywood Glow was amazing!…read more It gave me the confidence I needed to pull off this sundress for my special day! The employees are always a pleasure to work with. They take the time to explain the process. And they give you the products you need to properly prepare your skin the night before your actual appointment ensuring you the absolute perfect tan! I truly can not say enough about the confidence my tan from Erica gave me on my special day and honeymoon. Thank you!

This is the absolute best place to get your tan. Whether you like sprays or beds they have you…read morecovered. Rae is absolutely phenomenal when it comes to customer service. She always makes you feel beautiful and leaves your skin glowing with her spray tans. The red light therapy bed in the back is also amazing. My skin always feels so much better when I lay in it. She has great deals and prices and it's always a great time coming here.

I got a spray tan a few weeks ago and a few days after my tan session I received a gift card in my…read moreemail for a bronze free tan and it was good for 1 visit and that was all the information I got. I came back to get my FREE TAN and it was only a 10 dollar gift card. It said nothing about it having a balance and the worker was very sweet and called Michelle the owner to fix the issue and Michelle insisted it was a 10 dollar gift card and not a coupon for a free visit for a tan. I had to pay 30 dollars for a bronze free tan because Michelle falsely advertised the coupon and what it was. She was not helpful whatsoever. If you're going to do coupons ADVERTISE IT FOR WHAT IT IS!! I don't even like the formula here and prefer Bronze on Third but this was supposed to be free.... I would've just gone there. Save your time and money do not come to this establishment. Michelle is a con artist.

Anyone else ever experience issues with Island Glow in Town of Farmville, Virginia?…read more I'm so disappointed in my experience with Island Glow in Farmville! I had purchased a gift for my wife to give her on Mother's Day which has turned into a nightmare. I purchased a (non contract) package for 99.00 +tax 108.00 which I was told included 15 visits within 30 days. I figured it was a great way to see if she liked her experience before possibly purchasing the 69.99 (3mo) package. Well here we are a month later and my wife has been charged $108.00 for another mo & she received a email saying that now it's a reoccurring mo payment! To also add the only reason my wife was charged was because she had purchased LOTIONS while tanning!!! When i originally walked into this business to purchase the gift, the young lady that was helping said she was new but showed me on the chart on the wall that this was in fact no contract!! We will now unfortunately be disputing this with our bank as well as contacting the BBB on Monday. I personally will be warning everyone on Social Media (Facebook/Twitter/IG) regarding this. My wife went into the location yesterday and was informed that the young lady who I originally purchased this gift from made the mistake of not checking a box on their computer, and my wife would be refunded. This morning woke up to a email from Caroline saying the (non contract) is now a reoccurring payment and my wife would not be receiving a refund!!! I will also be speaking with the Town Of Farmville on Monday, this is unacceptable, and hope know-one else is manipulated by this business.

Got my first ever spray tan here with Rachel. She did an amazing job and was really helpful and…read morequick with the process..I also LOVE the aesthetics of the studio (Imagine urban outfitters/rustic vibes). Overall, the place has a very intimate and friendly setting and I will definitely be back. Not too pricey either!

clean salon. Great equipment. Convenient hours and location. The staff has always been extremely…read morekind and helpful.

If I could give a zero. I normally don't do this but here we go. So I had first went to the one in…read moreshort pump a few months ago pre engagement photos and thought with the 4th of July might as well save myself time and get a spray tan again instead of doing it myself. I get there and explain that I have been there only once... so the receptionist asked for my name which I gave and it wasn't coming up in the system. Then asked for my birthdate that wasn't coming up in the system... at this point instead of helping she acted like I was there under false pretense... even asked me if I had a different last name and the exact date I went there in the past... At this point I told her all I knew and was starting to get uncomfortable with the whole situation... felt like an interrogation at one point. I think the manager came and finally explained that they must not of done me properly on short pump... and then asked me the same questions the other girl did. At this point I was just too uncomfortable and so I left... Who knew you needed a background check for a spray tan. lol

I was really excited to try a new spray tan place in Charlottesville after being disappointed in…read moresun tan city. I tried The Well Room and it was a beautiful location and setup with very friendly staff. I noticed that during the spray, the lady only did one layer. She did not do a through job. She patted me down and assured me that the blotches would come off with my rinse 8 hours later. My first comment is that I selected the darkest shade and it is definitely not standard "dark" more like a medium. My tan is very splotchy. I'm really disappointed as I paid a more premium price for this service and it looks like I self tanned.

Ignore the other reviews. I went for a spray tan and I've never had better. I was in and out in…read moreminutes and my color turned out GORGEOUS! I'll be a regular. I rarely leave reviews but after reading so many negative reviews before I nervously went, I thought I'd do you guys a favor. Go here. No question.

Glo-Out scheduled appointments for myself and a family member for a wedding day blow-out over a…read moremonth in advance We got to the salon early and it was CLOSED! Trying not to panic, we started to call around and found a very empathetic person that worked us into the schedule at MOXIE Salon. Moxie employee said they have had several clients of Glo-Out that had a similar experience. (No Show) We received no call or text -no notification of cancellation. Just a CLOSED salon! Very unprofessional! So disappointed!

We were in town for a wedding. They were very accommodating to my daughter who needed her eye brows…read morewaxed. The technician was very friendly and she did a good job.

This was one of the most frustrating customer service experiences I've ever had…read more Before going, I called the Pantops location directly to ask if I could bring my baby in a stroller for a spray tan. The employee I spoke with was kind and clearly told me it would not be a problem. Based on that, I drove over 30 minutes to the salon with my son. When I arrived, I set up my account, paid, and was ready to go back when the assistant manager, Sarah, came up and said my baby was not allowed in the back and I would have to leave and come back another time. When I explained that I had specifically called ahead to confirm this, she tried to tell me I must have called the corporate office--which was completely untrue. I repeated the exact number I called (the Pantops location), and instead of taking responsibility, she doubled down and refused to acknowledge the mistake. There was no apology, no attempt to fix the situation, and no effort to make it right--despite the fact that I had just driven over 30 minutes each way with a baby based on incorrect information from their staff. I also had to specifically ask for a refund; it was not offered upfront. Yes, I ultimately received my money back--but that does not excuse the wasted time, unnecessary trip, and dismissive attitude. The issue wasn't just the policy, it was the complete lack of accountability and basic customer service. If this is how new customers are treated, I would not recommend this location.

Always easy & so helpful! The beds are easy to view availability, they clean quick and help you…read morebut aren't pushy sales! Also keep you safe with recommendations

Excellent staff . Very relaxing . Jessie is awesome she does a wonderful job with spray tan best…read morearound

From the owner: Southern Sun specializes in custom airbrush tanning at our studio. We find the best solution for…read moreyour skin type and provide you with a beautiful glow. We believe that every body is different and should be treated as such.