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    Brookdale Central Chandler

    2.5 (11 reviews)
    Open Open 24 hours

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    2 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    6 years ago

    The staff and the community are amazing and helpful. I've never had any issues and they're always happy to help!

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    5 years ago

    Staff was very kind when my mom came to visit. Traci Henderson is so nice to work with. I fell like this place is a very caring community.

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    7 years ago

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    8 years ago

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    Parkland Memory Care - Mom in her room, working on her Jigsaw Puzzle!

    Parkland Memory Care

    4.6(21 reviews)
    4.2 mi

    We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

    3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!

    Photos
    Parkland Memory Care - Joyce and her mother, Mildred, enjoying her room and puzzle!

    Joyce and her mother, Mildred, enjoying her room and puzzle!

    Parkland Memory Care
    Parkland Memory Care - Hallway sitting area

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    Hallway sitting area

    Evergreen Assisted Living

    Evergreen Assisted Living

    3.9(9 reviews)
    4.2 mi

    My father entered Evergreen Assisted Living early in 2026. He was treated like family for the last…read morefew months of his life. He loved the care he received daily from Lucy. Owners Emma and Mark were very helpful with any issues that arose and treated with my dad with care and respect. It is nice to have no regrets when deciding to ensure his care to Evergreen.

    We placed our Aunt with dementia in this care home. It looked attractive and like a place she would…read morelike. When she went in she was chatty, cheerful and loved to visit. I got a text from Emma that she was talking too much, walking around too much and coughing too much. She sounded more annoyed than concerned. She wanted to sedate her to calm her down. I said as long as it didn't change her personality. When we visited next she was over sedated and barely acknowledged us. But she was able to mention that there was a male caregiver that was rough and impatient with her. It was hard to know what to believe with her dementia. I asked about her meds making her so sleepy but they insisted it was necessary to help with her being combative. After this she rapidly declined and passed away after 2 months of being there. They said it was her dementia that just advanced quickly.. what really bothered us is the way the hospice company let us know she died - by texting me that they got a call from the group home, they were going there to check vitals and do we have a mortuary picked out. Not a phone call or even an "we are very sorry..." Also, after she passed we didn't hear one word from Emma or Mark offering condolences. Just that for the week after she passed, that we already paid rent for, it would not be refunded to us and that we needed to pick us her belongings. Doesn't really convince us that they cared.

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    Evergreen Assisted Living
    Evergreen Assisted Living
    Evergreen Assisted Living

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    Gardens at Ocotillo

    Gardens at Ocotillo

    2.8(26 reviews)
    3.4 mi
    24/7 Availability
    LGBTQ friendly

    The Gardens WAS a thriving, happy community when my mom moved in March of 2023. Susan Griffin the…read moreperson I toured the facility with was wonderful. She took a video of the apartment for me so I could show my mom before she moved. Kim at the front desk was so helpful with everything I needed and the Director of Assisted Living, Keri Giles was always available to address anything I had concerns over with my mom. Everything changed in November of 2025 when the new Director, Alexondra came on board. I decided to relocate my mom after the holidays and gave the 30 day required notice December 31 to be moved out by January 31. I receive a call from the Director on January 5 that I need to move my mom into their memory care immediately. WHAT? I inform her my mom is moving out January 21 literally in 2 weeks. She told me it didn't matter I must move her into memory care or get 24-7 care for her. She's in assisted living! Needless to say I was able to move her to another assisted living facility where she is receiving true assisted living. Be very careful if you choose this facility. After moving out I personally cleaned the apartment and it was filthy even though housekeeping cleaned once a week. I then received a bill for carpet replacement. I was speechless. I've included some pictures of how filthy it was.

    My mom was in The Gardens of Ocotillo for 1 1/2 years, with a recent move in early 2026. This…read morecommunity makes an excellent first impression. The building is attractive, the fireplaces and cozy seating areas are inviting, and the residents themselves are friendly and neighborly. Most of the care staff were pleasant, and the front desk team was consistently welcoming. Unfortunately, nearly everything beyond the lobby failed to meet even basic expectations. Communication and transparency were persistent problems. Caregivers often did not seem to have clear instructions, and changes in care levels were not communicated or discussed appropriately. Housekeeping was unreliable and inconsistent. Weekly cleanings were frequently missed -- sometimes for three consecutive weeks -- with no adjustment to the monthly fee, despite housekeeping being included in the monthly rent. When staff did come, the work was inconsistent: vacuuming was skipped, trash was left unemptied, and overall attention to detail was poor. These ongoing issues, in our opinion, ultimately resulted in an additional move-out charge for carpet replacement that the facility claimed "could not be cleaned," despite the inconsistent housekeeping throughout the stay. Billing required constant vigilance. Several times, incorrect charges appeared on the bill and had to be disputed. After moving my mom out, charges were applied for items that should reasonably fall under standard wear and tear, and apartment preparation for the next resident. Dining was another weak point. The food was of poor quality and offered a limited selection, falling short of what families expect from a community at this price point. During my mom's time here, there were changes in management and administration, but these shifts did not improve communication, consistency, or accountability. Based on our experience, we strongly recommend avoiding a Spectrum owned community. While the building may look warm and welcoming, the operational issues, lack of transparency, inconsistent care, and questionable billing practices overshadow everything else. Families should be prepared to scrutinize every bill and follow up repeatedly -- or, better yet, look elsewhere.

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    Gardens at Ocotillo
    Gardens at Ocotillo
    Gardens at Ocotillo

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    Pennington Gardens

    Pennington Gardens

    3.0(4 reviews)
    1.3 mi

    Dirty! Went for a tour and walked out. Carpets are filthy, walls are splattered with spills,…read moreetc. it was very uninviting from the first step inside. Needs total renovation! So sad.

    We were set up to move my Mom into Pennington Gardens this Monday, but was suddenly informed last…read morenight that my Mom can no longer move into the facility, ever, based on incomplete data from their nurse. Over the past month we have searched for a facility to take care of my Mom due to a continued decline in memory and reached out to their director Susan and was able to secure a room in their "memory care" wing of the facility. During the process, their nurse met with my Mom and had contacted her PCP for information and up until yesterday they became concerned that my Mom was on a antibiotic for a medical condition that she no longer has (tested negative early April). When I asked what my Mom's PCP told them I was informed they had left a message an they did not respond. In literal a few hours we went from moving in on April 6 to "sorry, we can never take your Mom, but can help you find a place". Please note that we have already given the notice at my Mom''s current facility. The worse part is that I never spoke with the nurse. All of my Mom's health concerns and denial came their director on site contacting me. The question becomes: do you want your loved one in a place where their director and nurse can make decisions like this in a vacuum and apply them to your already stressful situation.

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    Pennington Gardens
    Pennington Gardens
    Pennington Gardens

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    Brookdale Central Chandler - assistedliving - Updated June 2026

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