We had our mother here and was fully pleased with the quality of care she received. The staff are…read morewonderful and caring. The food offered in their restaurant was delicious when we joined her there a few times. If I had to pick somewhere to provide assisted living for my other family I would certainly go here.

Outstanding people. The staff is caring and compassionate. You won't find better people anywhere…read more If there is a weakness, it is in the menu selection. Very questionable. Again, the servers are outstanding. Staff cooperative

My experience with both Susan and Brenda has exceeded all my expectations! They truly are…read moreoutstanding and care about their residents! Most of all, I appreciate their dedication to making this community a delightful place to reside.

Beware of these THIEVES. They charged for services that were not delivered. They stole property…read morefrom my mother, as well as charged us for rent beyond her stay. I gave them a 30 day notice that we would be leaving, but they failed to adjust the last months billing to reflect the move out date. Then the next month, after I turned off the automatic billing in the payment system they charged another month to our account. The manager of this site, Logan, is a liar and a dirtbag. He never once followed through on anything, and he accused me of being the problem. He accused me of stealing the wheelchair that I bought on their demand, and claimed he had video evidence. I'm sure he did see me take the wheelchair out with my mother, but that's not evidence that I stole the chair. They did return the money after I called them out 2 weeks after they stole our money. I'm still going to have to go to small claims court for the services that they documented that they didn't do. If you love the person you are caring for, then DON'T GO HERE!

I was admitted to Desert Cove Skilled Nursing Facility on Feb 2, at approximately 9pm, and remained…read moreinpatient until Feb 20th. When I arrived from Chandler Regional Hospital, the head nurse informed my husband and I that he didn't have any information regarding my meds which I was due for w/in an hour. I was on significant pain meds as well as time sensitive meds, yet I went 36hrs before all of my meds were administered, and only because I called the hospital and convinced one of the nurses there to help. I spent my first 36hrs at the facility in excruciating pain. In the first 2 wks I was in the facility, I was unable to attend physical therapy at least half of the time because the staff failed to administer my meds on time throwing me back into unmanageable pain. I had gone into this facility because I was not capable of caring for myself at home, & I believed my husband & kids would be able to work and not worry about me. Unfortunately, that was anything but true. My daughter had to leave work in Casa Grande 3 times to get nurses to listen to me, my husband had to leave work early nearly every day to sit with me & make sure my meds were given on time, and my son stayed late into the evening to make sure I was being taken care of. I was a patient due to a diagnosis that causes extreme pain when touched, I had to repeatedly remind nurses and even hung signs to alert them to my needs, yet several nurses still literally argued with me about my needs. (even when ordered by a dr). My stay didn't relieve any stress on myself or my family, it only caused more. You would think this alone would be enough, but this stay had even more... I wasn't given a menu to chose my meals until the 2nd week, didn't even know there where menu options until my husband asked. (after having to bring me my meals). The meals that I would eat were good, but usually cold. My 1st wk there I was diagnosed w/ shingles, so I was quarantined to my room, I had to bathe in the sink. Even w/ limited mobility. My 2nd wk I was offered a shower after 9pm, and wasn't able to shower until my 3rd week when I mentioned to my physical therapist that I hadn't showered since I arrived. During my entire stay, my sheets were NEVER changed despite multiple requests. You would think this would be enough, but then comes the Doctor. Dr Kane. If you are thinking you will see a Dr that listens to you, answers your questions, has an ounce of compassion, think again! He answers questions with "Oh we will take care of that", "You don't need to worry about that", spend MAYBE 5 min in the room with you, then send you a bill for 30 min visits at $250+ for each time he walks into your room! When it was time to be discharged, I required enough meds until I could see my own Dr. 5 days later. One of my meds was prescribed at 1.5 tablets every 4hrs. Dr. Kane called in a prescription for 15 tablets, enough for about a day and a half. This way, they could keep me an extra 4 days. When I first brought it up to Dr Kane, he said I would figure it out, when I said something in front of the case worker, suddenly he realized his error and laughed it off. Even after I got home, the horror of the Nursing Facility wasn't over. I suddenly had several sores show up on my abdomen. A visit to my PCP and I was diagnosed with cellulitis from insulin injection sites administered by nurses at Desert Cove. All in all, except for the CNA's, and maybe 3 of the nurses who cared for me in almost 4 weeks, my stay at this facility was like all of the horror stories you hear about nursing facilities. I know I spent the 1st 36 hours of my stay screaming and crying in pain, and many nights listening to others do the same. The only positive about this place is their PT/OT providers, they seemed to be the only ones to care about their patients. PROCEED WITH CAUTION!

My dad stayed here 2x's this year and I'm just not happy with this place. Some of the nurses and…read moreother staff members just don't give a crap about patient care. Especially the skinny white lady nurse with dirty blond perm hair. She was rude. The only 2 girls that were willing to help and didn't ignore me were Makayla and Dominique. They were kind and very helpful.. My dad was there for 7days. He is non verbal, can't walk and has dementia . When I would press the button for help in his room it would take them up to 1 1/2hr to come. I also had spoke to 2 of the long term stay patients and they said they hated there. Don't let the fake google reviews fool you. Those can be altered. The 2 stars are for Makayla and Dominique. But I really wish that nursing home employees would care more about their patients .

I cannot say enough good things about this Women owned and operated organization. At a time when…read moreeveryone is vulnerable, emotional, out of touch, and not sure what to do, the staff at the Hospice of the Valley stepped in and took care of our material needs during the last two weeks of my beautiful Mother's passing. So the family was able to concentrate on ourloved one and the business side of death. Thank you so much to the staff for their guidance and support during the passing of my beautiful Mother.

After the hospital told us we could no longer keep my terminally ill father there we were forced to…read moretake him to a hospice care facility. Hospice provided transportation to Dobson home using a third party transport company. The transport van was not meant for transporting humans. We live in Arizona and the temperature was over 100 degrees when they literally shoved my father in the back of a non air conditioned van. When I say shove I mean aggressively slamming him into the van repeatedly. If I was there this would not have been allowed to happen but unfortunately I wasn't. What happened to my dad was abusive and careless.

My mother-in-law recently had a backwards fall from her porch in which she struck the concrete with…read morethe back of her head. Luckily, she was transported to the very best trauma hospital in the area. Diagnosed with a brain bleed and a sprained ankle from her fall, they kept her for observation. Long story short, she was sent home, but had a few strange episodes and was in a lot of pain, and returned for about another week of care. We met several of her nurses and were impressed with their bedside manners. They really took good care of my MIL. The hospital is easy to navigate and has a terrific parking structure within walking distance. And a Starbucks open until midnight during the week. Overall, a great experience for a terrifying situation.

I went to urgent care due to very high blood pressure and an extreme headache that I had had for…read moreseveral days, and they referred me to the ER. When I saw the doctor, I explained my symptoms, but from the start, I felt like my concerns were being dismissed. He made a comment that high blood pressure is "better than low," which didn't feel reassuring given why I was there. He told me the plan was to do blood work, an EKG, and give me another dose of my blood pressure medication. I had my blood drawn and waited, expecting to be called back for the EKG. Instead, the doctor later came to tell me that my "EKG and blood work" were normal. I had to point out that I never actually received an EKG. He responded that he must have been thinking of another patient, which was concerning in itself. He then said he didn't think an EKG was necessary anymore, even though it had been part of the original plan. He recommended that I start taking my blood pressure medication twice a day and discharged me. This left me feeling confused and uneasy. After doing some research the next day, I learned that I am already on the maximum recommended dose of that medication, and increasing it is not typically advised. Overall, I left feeling that my concerns weren't taken seriously and that the care I received lacked attention to detail.

Wife's post surgery home care month layer still no portable oxygen or ostomy supplies different…read morestory every time. one of wound nurses who showed up didn't know how to change wound vac bandage. That was her purpose for coming out.i had to get drs to find a few ostomy pouches.for me i cant believe banner allows this place to use there name

Banner Home Care, provided our family with the best in home nursing, physical therapy, occupational…read moretherapy, and personal care services we have ever experienced. Our team was the best. They offered excellent care, they were very knowledgeable in their fields, supportive and very caring. They didn't just provide the services but they gave us hope. My husband is a 100% better today than he was two months ago because of the team provided by Banner. He not only received the physical and emotional support he needed but I received training on how to better care for him and also emotional support. Thank you for everything.

Moved in here, a retirement community called Mirabella@ASU, because this 20-story building is…read morelocated on the campus of Arizona State University. It was the second day it opened...a little over three years ago. From my apartment on the 10th floor I look east across the beautiful campus and see the McDowell Mountains and the rising sun each morning, as well as students scurrying, riding skateboards, and hurrying to class. Residents are also able to take classes tuition free and participate in many campus activities. It's an easy walk to the football and basketball facilities, and my favorite, baseball, is just four miles away. The Gammage Performance Center is an easy walk, as well as the many shops downtown. For transportation we have light rail that goes all over the Valley, just a short ride to see the Arizona Diamondbacks, the Phoenix Suns, or the Phoenix Symphony! Similar facilities are remotely located...go out the gate and see desert or a residential neighborhood. We have shops, groceries, a drug store, entertainment, and a movie theater! My one-bedroom apartment is spacious and comfortable with maintenance and cleaning included. Our computer/TV guy Trevor is one of the top five reasons to live here...get a new printer...he will make it work in no time!! Our maintenance people are prompt and pleasant for issues with appliances or repair of anything that comes up or to assist in special projects. We also have three restaurants serving a variety of new items as well as old favorites. Many ASU students work in the restaurants and our underground parking garage. None of us get into a hot car because it's all underground! Valets provide airport service and also drive those without with a car for appointments within a reasonable distance! Residents are also kept busy going all over the Valley in 15-passenger buses to varied locations. Many events and speakers are offered; it's sometimes impossible to do it all. One floor is designated as Assisted Living and another for Memory Care. So if you are thinking about moving from the big house that's heavy maintenance, don't wait until you have a fall or accident. Come here, meet new people, and join in the activities. If you have grown children, it's a great gift for us to all downsize and know there are people nearby to help as we grow older and less able to handle the burden of home ownership or living alone. Come to Mirabella@ASU, 65 E University Dr, Tempe, Arizona!! Patsey Brock Resident (This is not a paid advertisement or even requested. I just want to share the good news!!)

While attending a presentation here Feb 15 and 16th I explored Mirabella at ASU and the surrounding…read morearea. Upon entering the lifelong learning auditorium I liked the inviting lobby. The spacious conference room and the meticulous kept bathrooms created an impression on me too. The residences of this retirement community are encouraged to attend the free monthly events held in the life long learning room. Continued growth and learning are supported with presenting occupants with ASU student cards- which gives access to privileged facilities and resources, access to all university libraries, free access to most sporting events and performances and lectures. A array of healthcare services ranging from memory care, assisted living to rehabilitation. Culinary choices include a bistro, a cocktail lounge and fine dining options. Other offered services include laundry, housekeeping and transportation. For those seeking an active and social community in their golden years, this may be an option worth looking into.

Chandler Chiropractic is a fantastic place and has an exceptional care team including staff and…read moreDoctors. I am a firm believer in Chiropractic care and know it works. It helped me with Sciatica back in 2012 and also now in 2025 with lower back pain. I'm walking longer now without pain and just today I was at the water park going up and down stairs and walking all around for 5 hrs. and hardly any lower back pain. So happy and getting back in shape too! Health is so important and Chandler Chiropractic can help you too.

Chandler Chiropractic has changed my life! I have been in pain since I came back from my deployment…read moreas an Infantryman to Afghanistan. I've struggled with mobility issues which has negatively affecting my everyday day, my career and my relationships others. I dreaded waking up to another day in pain which caused me to be angry and miserable. Back in Dec 2024, I was involved in a car accident and my pain increased. I went on google for the nearest chiropractic office and Chandler Chiropractic has 100s of 5 star reviews. I took the leap of faith, I was always scared to go to the chiropractor due to having PTSD and fear of being touched. From the moment Amy answered the phone, I knew that I was in good hands. She guided me on what my first visit would be like and made me an Appointment. My first appointment was very insightful, Dr. Redman took my X-Rays and gave me a full evaluation. I returned the next day to go over the results and Dr. Redman gave me a full explanation of everything that was wrong and why it causes me pain. He then gave detailed treatment plan tailored to my recovery. My recovery has been amazing! I am no pain 90% of the time and the small amount that I still have is actively progressing as I continue my treatment. Dr. Mike and Dr. Redman are experienced professionals that have changed my life and have treated me with kindness and respect. Amy, Andrea and Alexa are always a pleasure to speak with take great care of me. I recommend Chandler Chiropractic to anyone experiencing pain and wants to go back to truly living again. I have improved mood, I'm actively lifting in the gym and I can take my child on activities with worrying about where the next bench will you. Thank you to everyone at Chandler Chiropractic and god bless you!

Ricky the driver was excellent, nice, and explained every step. He was so attentive to my mother…read more However, he was late. While I understand tragic weather played a factor in this, I was told he would be there between 440p and 530p. At 5:45, he was 15 minutes late. I called the office to see what was going on the woman I spoke to, I believe her name was ReAnn.', was rude. She told me at one point he was 20 minutes away then she said 5 minutes away. When I asked her which one it was, she said, " well, before I was interrupted, you asked for an estimated time. In the situation I was in I didn't need her rudeness or sarcasm. When I told her I was told between 430 and 530 and not 430 and 6 o'clock. She was rude. As I said, she was rude, but Ricky was great so when I called on Monday to let management know of the situation, I spoke to Shane. He was very nice and apologetic; however, he is not the one that should've been apologizing. In fact, the call to him should never have happened . Because of Ricky and Shane, this place gets four stars. What I use them again? Yes,,only if the transport was in town.

Scheduled 9:15am day before... my procedure ran 5 min over... go outside... no Medstar... had to…read morecall... they say 15 late...they charged $96 ... the Uber was $24... never showed up.... What a ripofff!!!!

Absolutely terrible care here I wouldn't let them take care of a sock ,my family member came here…read moreand was on the road to recovery doing great and able to communicate with us but within less than 48 hours ended up back in ICU because of the neglect at this facility. The nursing staff don't care about the patients, I can't say that one nurse truly cares about any patient, if there's one that cares , then consider yourself lucky. I asked one nurse about medication for my family member and he snapped after I had asked and made it feel like you weren't allowed to ask any questions. They'll let your loved one sleep in their own defication and simply flip the blanket and make sure you don't see it, not one nurse will come in to check if your loved one needs to be changed or if they used the bathroom. When visiting hours is over heaven alone knows what they do to your loved one just so that they won't have to deal with them. Nurses take forever to do their rounds when it comes to giving medication and ultimately a truly horrific experience. Even after speaking to the directors about what we had experienced and getting promised that things would change, nothing changed. Getting my loved one out of this facility was hands down the best decision i could've made and even when trying to get my loved one out of here they made it seem like you'd be doing the wrong thing but the wrong thing is leaving your loved one under their care. If you truly want what's best for your loved ones, THIS IS 100% NOT THE RIGHT PLACE! You're better off taking care of your loved ones at home. This facility doesn't need to be given any stars. It honestly needs to be reviewed.

Horrible! Short Staffed and rude staff. My father was there…read moreafter hip surgery and he is a diabetic, he developed wounds on both his feet because they would drag his feet on the wheelchair to the therapy room, the wound care nurse just kept wrapping his toes and they refused to give him anti-biotics for the infection. The infection went to the bone which resulted in a partial amputation of his right foot on Christmas Eve, if you have loved ones, I do not recommend this place.