Outstanding people. The staff is caring and compassionate. You won't find better people anywhere…read more If there is a weakness, it is in the menu selection. Very questionable. Again, the servers are outstanding. Staff cooperative

We had our mother here and was fully pleased with the quality of care she received. The staff are…read morewonderful and caring. The food offered in their restaurant was delicious when we joined her there a few times. If I had to pick somewhere to provide assisted living for my other family I would certainly go here.

My experience with both Susan and Brenda has exceeded all my expectations! They truly are…read moreoutstanding and care about their residents! Most of all, I appreciate their dedication to making this community a delightful place to reside.

Beware of these THIEVES. They charged for services that were not delivered. They stole property…read morefrom my mother, as well as charged us for rent beyond her stay. I gave them a 30 day notice that we would be leaving, but they failed to adjust the last months billing to reflect the move out date. Then the next month, after I turned off the automatic billing in the payment system they charged another month to our account. The manager of this site, Logan, is a liar and a dirtbag. He never once followed through on anything, and he accused me of being the problem. He accused me of stealing the wheelchair that I bought on their demand, and claimed he had video evidence. I'm sure he did see me take the wheelchair out with my mother, but that's not evidence that I stole the chair. They did return the money after I called them out 2 weeks after they stole our money. I'm still going to have to go to small claims court for the services that they documented that they didn't do. If you love the person you are caring for, then DON'T GO HERE!

this is the most careless set of people that work here. Terrible communication about pain meds and…read morethey take forever to respond to things. You have to have a family member or friend here 24/7 so they are nice to you. If not, you are neglected in your room.

I was admitted to Desert Cove Skilled Nursing Facility on Feb 2, at approximately 9pm, and remained…read moreinpatient until Feb 20th. When I arrived from Chandler Regional Hospital, the head nurse informed my husband and I that he didn't have any information regarding my meds which I was due for w/in an hour. I was on significant pain meds as well as time sensitive meds, yet I went 36hrs before all of my meds were administered, and only because I called the hospital and convinced one of the nurses there to help. I spent my first 36hrs at the facility in excruciating pain. In the first 2 wks I was in the facility, I was unable to attend physical therapy at least half of the time because the staff failed to administer my meds on time throwing me back into unmanageable pain. I had gone into this facility because I was not capable of caring for myself at home, & I believed my husband & kids would be able to work and not worry about me. Unfortunately, that was anything but true. My daughter had to leave work in Casa Grande 3 times to get nurses to listen to me, my husband had to leave work early nearly every day to sit with me & make sure my meds were given on time, and my son stayed late into the evening to make sure I was being taken care of. I was a patient due to a diagnosis that causes extreme pain when touched, I had to repeatedly remind nurses and even hung signs to alert them to my needs, yet several nurses still literally argued with me about my needs. (even when ordered by a dr). My stay didn't relieve any stress on myself or my family, it only caused more. You would think this alone would be enough, but this stay had even more... I wasn't given a menu to chose my meals until the 2nd week, didn't even know there where menu options until my husband asked. (after having to bring me my meals). The meals that I would eat were good, but usually cold. My 1st wk there I was diagnosed w/ shingles, so I was quarantined to my room, I had to bathe in the sink. Even w/ limited mobility. My 2nd wk I was offered a shower after 9pm, and wasn't able to shower until my 3rd week when I mentioned to my physical therapist that I hadn't showered since I arrived. During my entire stay, my sheets were NEVER changed despite multiple requests. You would think this would be enough, but then comes the Doctor. Dr Kane. If you are thinking you will see a Dr that listens to you, answers your questions, has an ounce of compassion, think again! He answers questions with "Oh we will take care of that", "You don't need to worry about that", spend MAYBE 5 min in the room with you, then send you a bill for 30 min visits at $250+ for each time he walks into your room! When it was time to be discharged, I required enough meds until I could see my own Dr. 5 days later. One of my meds was prescribed at 1.5 tablets every 4hrs. Dr. Kane called in a prescription for 15 tablets, enough for about a day and a half. This way, they could keep me an extra 4 days. When I first brought it up to Dr Kane, he said I would figure it out, when I said something in front of the case worker, suddenly he realized his error and laughed it off. Even after I got home, the horror of the Nursing Facility wasn't over. I suddenly had several sores show up on my abdomen. A visit to my PCP and I was diagnosed with cellulitis from insulin injection sites administered by nurses at Desert Cove. All in all, except for the CNA's, and maybe 3 of the nurses who cared for me in almost 4 weeks, my stay at this facility was like all of the horror stories you hear about nursing facilities. I know I spent the 1st 36 hours of my stay screaming and crying in pain, and many nights listening to others do the same. The only positive about this place is their PT/OT providers, they seemed to be the only ones to care about their patients. PROCEED WITH CAUTION!

I cannot say enough good things about this Women owned and operated organization. At a time when…read moreeveryone is vulnerable, emotional, out of touch, and not sure what to do, the staff at the Hospice of the Valley stepped in and took care of our material needs during the last two weeks of my beautiful Mother's passing. So the family was able to concentrate on ourloved one and the business side of death. Thank you so much to the staff for their guidance and support during the passing of my beautiful Mother.

After the hospital told us we could no longer keep my terminally ill father there we were forced to…read moretake him to a hospice care facility. Hospice provided transportation to Dobson home using a third party transport company. The transport van was not meant for transporting humans. We live in Arizona and the temperature was over 100 degrees when they literally shoved my father in the back of a non air conditioned van. When I say shove I mean aggressively slamming him into the van repeatedly. If I was there this would not have been allowed to happen but unfortunately I wasn't. What happened to my dad was abusive and careless.

Great quality care. The nurses are welcoming and and informative. We were there for a pacemaker…read moreimplant.

My mother-in-law recently had a backwards fall from her porch in which she struck the concrete with…read morethe back of her head. Luckily, she was transported to the very best trauma hospital in the area. Diagnosed with a brain bleed and a sprained ankle from her fall, they kept her for observation. Long story short, she was sent home, but had a few strange episodes and was in a lot of pain, and returned for about another week of care. We met several of her nurses and were impressed with their bedside manners. They really took good care of my MIL. The hospital is easy to navigate and has a terrific parking structure within walking distance. And a Starbucks open until midnight during the week. Overall, a great experience for a terrifying situation.

Had an appointment last week to get a CPAP machine. Scheduling worked with me to get a convenient…read moreappointment time. It was not very pleasant after that. Banner has a beautiful, huge facility but patient care is lacking. I was taken to a room off the lobby to get my machine. I have had a CPAP machine before and the most important part is getting the right mask. I was shown masks that were "upgraded" with memory foam and was told that the mask I would get would be similar. It was not. Why am I shown a mask I can not get? Also, they had very few out that I could choose from. Obviously, the person showing me the machine and mask has never used one! With the amount of money spent on the facility, how come Banner could not have a better display and choice of masks? I felt like I was annoying the employee by asking questions. It is sad that my insurance dictates where I have to go and it seems poor customer service is the norm.

Wife's post surgery home care month layer still no portable oxygen or ostomy supplies different…read morestory every time. one of wound nurses who showed up didn't know how to change wound vac bandage. That was her purpose for coming out.i had to get drs to find a few ostomy pouches.for me i cant believe banner allows this place to use there name

While attending a presentation here Feb 15 and 16th I explored Mirabella at ASU and the surrounding…read morearea. Upon entering the lifelong learning auditorium I liked the inviting lobby. The spacious conference room and the meticulous kept bathrooms created an impression on me too. The residences of this retirement community are encouraged to attend the free monthly events held in the life long learning room. Continued growth and learning are supported with presenting occupants with ASU student cards- which gives access to privileged facilities and resources, access to all university libraries, free access to most sporting events and performances and lectures. A array of healthcare services ranging from memory care, assisted living to rehabilitation. Culinary choices include a bistro, a cocktail lounge and fine dining options. Other offered services include laundry, housekeeping and transportation. For those seeking an active and social community in their golden years, this may be an option worth looking into.

Poorly designed building. They don't care about the property. My poor grandmother was treated like…read moreshe was dirt. She loved Shady Park and dancing across the street, but unfortunately it was closed. They laughed in her face when she expressed how sad she was about the closure. Do not live here if you care about having a good quality of life!

Chandler Chiropractic is a fantastic place and has an exceptional care team including staff and…read moreDoctors. I am a firm believer in Chiropractic care and know it works. It helped me with Sciatica back in 2012 and also now in 2025 with lower back pain. I'm walking longer now without pain and just today I was at the water park going up and down stairs and walking all around for 5 hrs. and hardly any lower back pain. So happy and getting back in shape too! Health is so important and Chandler Chiropractic can help you too.

Chandler Chiropractic has changed my life! I have been in pain since I came back from my deployment…read moreas an Infantryman to Afghanistan. I've struggled with mobility issues which has negatively affecting my everyday day, my career and my relationships others. I dreaded waking up to another day in pain which caused me to be angry and miserable. Back in Dec 2024, I was involved in a car accident and my pain increased. I went on google for the nearest chiropractic office and Chandler Chiropractic has 100s of 5 star reviews. I took the leap of faith, I was always scared to go to the chiropractor due to having PTSD and fear of being touched. From the moment Amy answered the phone, I knew that I was in good hands. She guided me on what my first visit would be like and made me an Appointment. My first appointment was very insightful, Dr. Redman took my X-Rays and gave me a full evaluation. I returned the next day to go over the results and Dr. Redman gave me a full explanation of everything that was wrong and why it causes me pain. He then gave detailed treatment plan tailored to my recovery. My recovery has been amazing! I am no pain 90% of the time and the small amount that I still have is actively progressing as I continue my treatment. Dr. Mike and Dr. Redman are experienced professionals that have changed my life and have treated me with kindness and respect. Amy, Andrea and Alexa are always a pleasure to speak with take great care of me. I recommend Chandler Chiropractic to anyone experiencing pain and wants to go back to truly living again. I have improved mood, I'm actively lifting in the gym and I can take my child on activities with worrying about where the next bench will you. Thank you to everyone at Chandler Chiropractic and god bless you!

Ricky the driver was excellent, nice, and explained every step. He was so attentive to my mother…read more However, he was late. While I understand tragic weather played a factor in this, I was told he would be there between 440p and 530p. At 5:45, he was 15 minutes late. I called the office to see what was going on the woman I spoke to, I believe her name was ReAnn.', was rude. She told me at one point he was 20 minutes away then she said 5 minutes away. When I asked her which one it was, she said, " well, before I was interrupted, you asked for an estimated time. In the situation I was in I didn't need her rudeness or sarcasm. When I told her I was told between 430 and 530 and not 430 and 6 o'clock. She was rude. As I said, she was rude, but Ricky was great so when I called on Monday to let management know of the situation, I spoke to Shane. He was very nice and apologetic; however, he is not the one that should've been apologizing. In fact, the call to him should never have happened . Because of Ricky and Shane, this place gets four stars. What I use them again? Yes,,only if the transport was in town.

Scheduled 9:15am day before... my procedure ran 5 min over... go outside... no Medstar... had to…read morecall... they say 15 late...they charged $96 ... the Uber was $24... never showed up.... What a ripofff!!!!

The Food Service at South Mountain Post Acute Care is amazing. My husband enjoyed it so much. It…read morewas tasty & well presented. The kitchen staff is friendly & courteous. Kudos!

Absolutely terrible care here I wouldn't let them take care of a sock ,my family member came here…read moreand was on the road to recovery doing great and able to communicate with us but within less than 48 hours ended up back in ICU because of the neglect at this facility. The nursing staff don't care about the patients, I can't say that one nurse truly cares about any patient, if there's one that cares , then consider yourself lucky. I asked one nurse about medication for my family member and he snapped after I had asked and made it feel like you weren't allowed to ask any questions. They'll let your loved one sleep in their own defication and simply flip the blanket and make sure you don't see it, not one nurse will come in to check if your loved one needs to be changed or if they used the bathroom. When visiting hours is over heaven alone knows what they do to your loved one just so that they won't have to deal with them. Nurses take forever to do their rounds when it comes to giving medication and ultimately a truly horrific experience. Even after speaking to the directors about what we had experienced and getting promised that things would change, nothing changed. Getting my loved one out of this facility was hands down the best decision i could've made and even when trying to get my loved one out of here they made it seem like you'd be doing the wrong thing but the wrong thing is leaving your loved one under their care. If you truly want what's best for your loved ones, THIS IS 100% NOT THE RIGHT PLACE! You're better off taking care of your loved ones at home. This facility doesn't need to be given any stars. It honestly needs to be reviewed.