Mission escape room is on the 8th floor a building close to the time square/penn station area of…read moreManhattan. We went with a group of 4 to do the Hyde room. The rooms are clean and well maintained. The puzzles for the most part make sense and were solvable. The room used some technology and everything appeared to work correctly. Room was linear for a lot of it but did have sections where several activities could be completed at once. I'd say it was medium difficulty we asked for one hint and finished with 3 minutes to spare. I'd definitely return to try out the other two rooms at this location.

As an escape room aficionado I will tell you that this place is great. The technology was spot on,…read morethe game was logical yet challenging. I enjoyed it. Staff were friendly. Did the room as two and escaped.

I slept on Shipwrecked for years, until I didn't. But even now I'm just now coming around to the…read morefact that it's a phenomenal place for kids' birthday parties. Let's run it down: 1. They have private party rooms where they'll bring in pizza and drinks and more for your kiddos. 2. There's built-in entertainment like mini-golf (obviously), a surprisingly extensive arcade complete with tickets to win and redeem for plastic that your kids will love and you will hate. 3. The staff is seriously on point. I'm telling you, they have headsets! They're communicating in real time about where everyone in your party should be, and what needs to be happening. I appreciate you people. 4. There's a BAR FOR THE ADULTS. I can't stress this enough. You know how parents just stand around awkwardly while their kids scream and play and run? Well, it's better when you have a drink in your hand. They've got a solid beer selection, frozen rum punch and pina coladas (see: shipwrecked), and some bottom shelf liquor that the bartender looked into my friend's (the parent of the birthday girl) dead eyes and offered him a heavier pour on the house. This is going to be a staple in my life for the next five years or so, and although I'm sure I'll get tired of it, at least there's a bar.

Absolutely incredible theming in both the mini gold and the escape room attractions. We did the…read morehaunted mansion-themed escape room with JJ as our host. She was super helpful and kind in the good-spirited (pun intended) in the face of my friend and I literally screaming bloody murder. They also have a bar with alcoholic and non-alcoholic slushies, plus made-to-order drinks that were quite whimsical, which was a wonderful hospitality touch. If you're planning on doing mini gold, I would recommend starting before 9 pm, because we did not and we barely finished all 18 holes by the time they closed at 10 pm.

I love coming here!!! one of the best escape room places. extremely immersive & challenging. Shout…read moreout to Paul for being a great game master. My boyfriend and I did the Haunted Hotel one together! Super fun for with friends or date night! Will be back again. also not sure about the people leaving bad reviews, this place is great and also supposed to be challenging not easy.

So much fun! I went for an office event and my team went to the Bloody Circus room. As a horror…read morefan, I appreciated the immersive details for this room. Lots of fake blood, creepy clowns, and even some jump scares built in. Definitely use your brain and think outside the box!! The puzzles were really unique. The only feedback I have is some of the puzzles were a bit wonky probably because a lot of people have been touching them so there are things that should be tuned up or fixed. Trying not to spoil so I'll try to be as vague as I can while giving feedback. So there's one puzzle where you have to smell things but everything smelled like the same rotten/rancid smell so my team members and I content differentiate the scents and had to randomly guess instead of actually solving the puzzle. There's another puzzle where you have to turn something but it was wonky from wear and tear and the tracks on them were worn down. Paul was our game master, and did a great job. He also said this room was the hardest one and the scariest one out of them all.

Overall rating: 4.8…read more I saw this place on Titktok a few months ago and have been trying to find the occasion to go. Admittedly I was very nervous because I'm not a competitive person and I don't like pressure. I made a reservation for a party of 8 and the staff was so friendly. It ended up just being my group and another birthday party which was really fun. The announcer was very nice and the games were CALM AND EASY. Thank god. Everyone had a fun time & enjoyed themselves.

An extremely fun and interactive game show type activity for large groups! We did this as a team…read morebonding activity with my coworkers and had so much fun with it. We started with a happy hour with drinks and light bites before we moved into the game room. The staff made this so fun and enjoyable, u highly recommend this buzzer style game

We came here for a friend's birthday and booked the place out. We were able to do the laboratory…read moreand penitentiary rooms and had a ton of fun. The guys working here are very friendly and entertaining, and seem to care a lot about guests having fun and asked us for feedback near the end as well. Parts of the rooms do seem a bit dated, and there were certain puzzles that did not make much sense to us even after we solved them. That being said, I think overall they were well thought out and enjoyable to work through. I'm still not sure which room I enjoyed more. I think the laboratory had more interesting puzzles to me, and the penitentiary had a lot of moving parts/puzzles that made it a bit confusing in terms of chronology, but that's a part of the fun of a lot of escape rooms. I would come again if I'm in the area, and look forward to future improvements under the new ownership.

I usually do an escape room in every city that I visit. While I have been to NY before, I finally…read moredecided to do an escape room here. The escape rooms here at OMEscape are very fun, challenging, and a unique activity for a night out. You get 70 minutes to try to escape, and are able to ask for hints if you get stuck. This is one of the more intricate escape rooms that I have done, with unique puzzles that you probably have never seen before. Matt is very funny and plays a good character, and definitely makes the escape room experience way more enjoyable. The price is very worth it as you get 70 mins to escape, while most other rooms I've seen only give 60. There are multiple different rooms to try, so I know if I come back I will get an entirely new experience. Looking forward to coming back here when in NYC!

This is the second escape game location I've ever visited and they are proving to be a reliable and…read morewell rounded company. The receptionist was so kind to us. We told her about how we've done three rooms at a different location and she introduced us to the game passport! We were so excited to put stickers on what we completed. Everything in the room works and the technology is top notch. We love The Escape Game and we can't wait to fill out our entire passport!

Came with my family, sister, mom and nephew. At this point I had only Went to one escape room prior…read moreand I had escaped. So I was feeling good, lol. This escape was another level. Very challenging. I think the more people you have is probably better as you need more brains. There were unlimited clues so that was good. The escape setup was very elaborate. Needless to say we did not escape but we had fun.

This was outstanding! When our cruise ship had an unexpected 3 day stop at the Brooklyn cruise…read moreterminal (thanks to hurricane Erin), my husband and I ended up at Brooklyn Escape room. This was one of the funnest parts of our trip! The room we did was outstanding and very well designed. It was also GIANT! I wish we would have brought a larger group with us because I feel like the experience would have been even better with more people. The clues and puzzles were diverse and fun! We have done multiple escape rooms in the past and the secrets hidden in this room were much more elaborate and extensive than the rooms we have done in other cities (and you can't beat the price...a room like this in Kansas City would cost at least double.) It's also in a GREAT location! Just wandering in the area we managed to find tons of great shopping, a chocolate factory and a ton of places to eat! You could easily spend a day there! It even looked like they had a party room!!! We will definitely be back to try the rest of the rooms next time we are in Brooklyn!

It was five of us...a bit tipsy but coherent enough to know that something wasn't kosher about the…read moreclues We looked up, down, high and low for one particular clue to no avail. We ended up having to call for back up aka get help. The guy couldn't find the clue either! Come to find out, the key we needed was not there. We spent so much time looking for that key, we lost in the final few minutes of the game. I thought they could've given us extra time since it was their fault the clue we needed wasn't there ‍ Other than that, we had a great time! Don't arrive late and don't use your cellphone inside the rooms.

My family and I came here to celebrate my cousin's 26th birthday last night, and we had a lot of…read morefun! There were 11 of us, so we booked the "Grand Theft Jersey City" room at 4pm because it was the only room that accommodated more than 8 people. The last two of our players showed up 45 minutes after our booked time because of traffic. The employees were nice enough to let us start late, but said they'd have to cut 10 minutes off our time because there was another group starting at 6pm and they needed time to reset the room. That was fair, and letting us even start that late was nice of them. Before we started, one employee thoroughly explained the rules and our objective in order to escape the room: Steal as much money as you can (up to $1B) and crack the code to get out. As for the actual room experience, I thought there were plenty of puzzles for all 11 of us to work on without getting bored or feeling useless. There were even "extra credit" puzzles that weren't there to help you escape, but they added a lot to the "stolen money" value. My group didn't get any of the extra credit ones, but if you try this place out and not get the extra credit stuff, you'll feel really dumb afterwards when they explain it to you lol. I've done two other escape games before (escaped them both too! woot woot!), and based on my experiences - the less people, the better and more fun. The more people you go with, the more chaos that ensues! Overall, I thought it was cool and I'd probably come back to try out Architect's Room (2-6 players).

The space was dingy and disheveled. Found a dead cockroach in the escape room and the room itself…read morewas unimpressive. For the price it is underwhelming, better paying a bit more and going somewhere else.

Was visiting some friends in NJ and we decided to do an escape room together as part of our…read moreChristmas celebration. I've done a TON of these and they're always so much fun. I have experienced some really good ones and some really bad ones-- Puzzle Out and Grand Theft Jersey City would rank in the top of the middle. On Friday night, we booked a room for 10 of us friends for the following Saturday Night. I was surprised they had availability for their 10PM session. I gave the room a call first to ask if it would be possible to have a private game since there were so many of us. It worked out because they have two of the same rooms-- a walk in came so they were able to put them in the other room. The website says that up to 30 people can play in this room (which is CRAZY) but I don't think that's correct. 10 in the room is the perfect amount. The game itself was fun. I haven't done one where there was more than one objective (i.e. to get out and get more money). There were a few broken/notworking elements which essentially hindered our overall performance (if we were able to use it properly we would've gotten out). The debrief at the end was also a little unorganized. All in all, I'd come again or go to their Hoboken location to try another room.

My husband and I woke up with hand, foot, and mouth disease this morning, which we caught from our…read moretwo year old daughter. My husband is miserable and I am in a lot of pain. Neither of us foresaw this and we were both looking forward to attending prior to becoming ill. I am aware that there is a $30 rescheduling fee (which seems high, as each of our tickets cost $30 as it is) but I thought that illness might be an exception, especially as this rash is highly contagious and I did not develop the blisters until this morning (the day of the booking). Unfortunately, upon calling, the employee informed me that his manager could not authorize the waiving of our rebooking fee. I honestly find this to be ridiculous! When exactly does the manager find a situation necessary for the fee to be waived!? Only after someone dies? Am I really expected to come in and participate, possibly infecting all those I come into contact with and while in pain? My husband and I are first time parents and live in Jersey City with no nearby family. We literally had this date night planned for weeks and it was devastating enough just to have to reschedule it, let alone find I needed to cough up ANOTHER $30 just to schedule it for another day. I am not made of money as it is and have to budget out the things we do paycheck to paycheck. Not only do I not have an extra $30 on hand, I also feel strongly that it was not fair or just to expect me to pay. I honestly feel like the manager I spoke to had no empathy or compassion for my situation and when I expressed my frustration with him and ultimately told him I planned to communicate via the website and other online forums about my feelings he smugly told me to use my freedom of speech and hung up the phone. I am now out $60, with no experience, and feel like I've been treated like a dispensable piece of garbage. I will NEVER give my business to puzzle out again and will specifically seek out alternative puzzle room companies to give my business to in future. I also plan to provide an in depth review of the company and how I was treated to every website I can find. Your employees should really be trained to have more compassionate toward their customers and attempt to treat people with more genuine respect.