Posting this again because our friends mentioned they are using this service and noted that my Yelp…read morereview has mysteriously disappeared.... We used to use house broken exclusively. When using them for check-in's for cats while we were away they were fine. They would make the daily check in. However when we started using them for dog walking the service was entirely unprofessional. We had our walker cancel on us last minute twice before we stopped using them. Both times we were hours outside the city and relying on our dog being cared for so we could enjoy our day. The cancelation notice came in extremely late notice. Leaving us frantic to get back, as our dog had already been alone for 6 hours. The last time the cancelation happened the service told us the store where they house their keys closed early and they had no way to access our keys to get into our apartment. If you're going to have a third party hold the keys to your clients, and you have clients booked into the evening, better organization is needed. Both times only a shrug of an apology was offered. So yes to cat check ins absolutely no to relying on them for walks. (Or keeping accurate Yelp reviews, because I find it very suspicious my previous one has gone missing)..

Like a lot of us, I've been home the last two years and so didn't need consistent dog waking…read moreservices. In that time, I moved apartments and when I had to return to my office, HouseBroken was there to help ease the transition for my now senior dog. I love this company-- it's so clear they love pets and they are so incredibly helpful. I cannot imagine ever using another dog walking service. Thanks for everything, Toby and Vivian!

My little rescue Maurice can be a handful! He is weary of new people and can get very territorial…read more I was worried he'd never stop trying to bite my friends. But then I met Alexis! She helped me turn my little guy around. Alexis's methods are safe and easy to learn, and Maurice absolutely adores her! With hard work and Alexis's expert guidance, Maurice is now much calmer around new people and he continues to respond well to positive reinforcement. And he even knows a few fun tricks too :) I can't wait to continue seeing what my little guy can do with Alexis's help and compassion.

I have the most handsome dog in the world. But also a super crazy one…read more Alexis & Zen Dog Training have been miracle workers at educating me so I can educate my puppo.

Mike is the real deal -- and if you're a dog owner in Brooklyn who takes your pup's wellbeing…read moreseriously, stop searching and book him now. We've been using Mike for regular dog walking, and from day one the difference was obvious. He's everything you want in a walker: consistent, communicative (we actually know what's happening on every single walk), and -- most importantly -- genuinely dog-obsessed in the best way possible. You can tell this isn't just a job for him. He cares deeply about creating a safe, secure, and enriching environment for every dog in his care. Max and Nora always comes home happy and tired in the best way. But the real game-changer for us was the dog training. We came in with two dogs and behavioral issues we honestly thought were just... who they were. Things we had quietly accepted as permanent. Within a short period of working with Mike, those issues shifted -- almost instantly. The progress was nothing short of life-changing. His approach is calm, methodical, and clearly rooted in a deep understanding of dog behavior. He doesn't just correct problems; he helps you understand the "why" behind them, which means the changes actually stick. It's rare to find someone who combines professional-grade training skills with the kind of warmth and dedication that makes you feel like your dogs are in genuinely good hands. Mike is that person. We're so grateful we found him.

We highly and confidently recommend Mike and BK Paws & Play…read more We've worked with Mike consistently since 2021 and he has been absolutely instrumental in our journey with our rescue, Goose. At 40lbs, anxious, and leash-reactive, Goose wasn't the easiest first pup for us to raise together. Since he is an athletic, medium-sized dog, we needed someone with the confidence and experience to handle his size, triggers, and reactivity. Mike was that person. Through years of consistent weekday and occasional weekend walks, Mike helped Goose socialize safely on solo and 'pack' walks. Knowing that Mike has worked with many of the same dogs and owners in the neighborhood for years really speaks to how much he is trusted with our four-legged family members. Because of Mike, we understand Goose so much more now. Our relationship is full of trust and, honestly, way more fun. The daily photos and updates were incredibly reassuring, but Mike's support went far beyond walking. Over the past year, he provided refresher training that significantly strengthened Goose's obedience and our own communication skills. Most recently, when we moved to a new neighborhood, Mike went above and beyond by coming over for a two-hour session to help us introduce Goose to our new home, giving us the personalized advice we needed to get off on the right foot. We're sad that we're unable to work with Mike regularly, but we're already looking forward to his occasional dog park hangouts so Goose can reunite with his friends. If you have a 'difficult,' anxious, or larger rescue dog and want a professional who truly understands them, Mike is the person you want in your corner.

As new dog owners we did a lot of research on walkers and boarding...then a friend recommended…read moreMicheal at PupSee. He took the time to visit us and Tillie at our apartment for a meet and greet. We new he was a great fit as he was comfortable and confident around our dog. We discussed her routine and needs and he's been walking and doing overnights with our pup ever since. He's always there when we need him and cares our dog and as if it were his own. We love PupSee!

Mike has been awesome with our new puppy! The pup has been quite the handful as he progressed…read morethrough leash training, potty training, puppy GI issues, and teething. Mike has been such a great sport through it all and we couldn't recommend him more!

If you're looking for a dog walking service, you've found the best with Not The Rug. Not only are…read moreLuis and his team extremely professional, communicative, and kind people - they take great pictures and give updates that will brighten your day. We've had our dog Dandy use Not The Rug since he was a puppy. With walks, the app they use shows you the routes they go on, plus they'll give you an update as to what happened on each walk. Dandy not only loves the social aspect of seeing his walker and the dogs, but the exercise tuckers him out so if we're not home he's happy to nap in his crate upon returning. Had Dandy been less social, Not The Rug would work to make sure he still had a great experience. They get to know you and your dog to ensure that walks are safe and fun, regardless of temperament or additional needs. I can't say enough good things about Not The Rug!

The best dog walker and pet sitter in the 5 Boroughs. Honest and reliable. Your dog is in good…read morehands with Not The Rug.

We've been taking our dog, Appa, to Acme for about 6 months and she absolutely adores the space…read more The staff are super caring and the space is huge with both back and front areas. Appa has had a handful of photo shoots to celebrate the holidays and her birthday. Plus Instagram posts throughout the day. You can really tell how much they love and care for the dogs. Similar to other doggie daycare spots they have a live camera to check in on your dog. They're pretty meticulous with dropping off your dog and it's so the dogs can all enjoy the ample space. We love bringing Appa here and highly recommend!

I took my dog Luna to Acme Dog Run for the first time two weeks ago for her trial and it was the…read morebest decision I've made! This was the first dog daycare I tried and I love it. When I first signed Luna up, I got a very useful email about the next steps which was a 3 hour trial that I needed to schedule. When I scheduled, I got another useful email with instructions on drop off and pick up. I love how organized everything is and there's no guessing with anything. There's also an app available where you can watch the live cameras if you're nervous about your dog's first day at daycare or anything. I'm so comfortable with having her at Acme Dog Run and love that I see updates on the app and even on Instagram. You have the option of keeping your dog there for a half day (5 hours or less) for $35 or a full day (5+ hours) for $46. If you're looking to give your dog some fun definitely give Acme Dog Run a try :)

Justine gave my dog the worst grooming haircut he's ever gotten. The fur around my dogs nose was…read moretrimmed in such a ridiculous and terrible way it's almost hard to describe. I'll let the photo speak for itself. Justine would not acknowledge how uneven and chopped up the cut was and refused to refund me. I would have understood if she acknowledged the butchered job, but she would not. She told me that I should have taken him to a "fancy groomer". To me, that's awful customer service. It will take about 3 months for this fur to grow back to blend in. Don't take your dog to get a haircut here. Here are before and after photos.

The employees don't seem to engage or socialize with the dogs at all, which is one of the main…read morereasons I recommended my niece to bring her dog here since I thought different. Her dog came home smelling strange, as if he hadn't been given any attention or proper care throughout the day. It feels like they're more focused on keeping the dogs in a room than actually interacting with them. Definitely not the experience I was hoping for

Do not board your animal here. This honest review is strictly based on a boarding experience I had…read morewith my 7 month old Doberman Mix who is the happiest, highest energy pup you can ever meet. I left Winston in their care from June 21st - June 28th when I went on a trip out of the country. On day one as I was boarding my flight, I got an email that Winston had injured his back paw and was bleeding while he was running around in the back yard. No one "saw" how it happened or seemed to know the cause (my best guess is he was unsupervised) so alarmed I sent my sister there to check on him and she said he seemed ok. They assured me they'd crate him so he could rest and give him solo play time so he wasn't so wound up (because he loves to play). So I checked in on him in the days that followed and they assured me he was recovering and doing just fine and didn't need to see a vet. When I finally picked him up on the 28th I brought home a different animal. Although he was initially happy to see me, in the car ride home he wouldn't let me pet him. He was traumatized, ears pinned back and low energy. He also had a runny nose and a cold? It was clear as day that whatever happened there affected him negatively and everyone in my family picked up on this behavior shift. He wasn't asking for hugs, kisses or playing. So beyond out of character for him. This lasted for 4 days until on the 4th day I noticed a raised and swollen lesion on his paw that was filled with pus, so I reached my breaking point and brought him to the vet. The vet said it was infected and put him on a topical and oral antibiotic for a week. Mind you this lesion was in a different location than the initial injury on day one. Both the vet and his assistant also observed emotional trauma and agreed that something unpleasant happened at his stay. Then a day later I noticed another lesion on the side of his mouth, also pus filled. I don't know if these were bite marks from other animals or what? I emailed them and asked what happened and they assured me that "nothing happened" and he was just "playing with the other animals". In my email correspondence with their manager they also assured me that Winston was happy and playing with other dogs, but the day I picked him up the person working the front desk said they had issues with Winston being bullied by the other dogs. Two clashing stories - which one is it? There are other reviews here that cite this place as condescending and I have to echo that sentiment. When there are obvious glaring issues and you insist that "nothing happened and he was just playing" and brush it off like you're not accountable it's frustrating. They offered to reimburse me for the vet bill but after thinking about the right thing to do in the larger picture, I'd rather spare a future dog owner of the distress of bringing home an injured and traumatized animal that they then have to seek medical attention for. This just isn't right and they aren't running a safe and careful facility and either people need to know this and avoid leaving their animals there or the management needs to take command and ownership and level up their safety protocols, care practices, and cleanliness to avoid infections. I'd also suggest better staff training and a selective hiring process because there are way to many gaps and leaks in the whole story here. Enough to file a formal and legal complaint.

My dog loves it! They are very communicative and care about the dogs so much. Been going for years…read morefor daycare and boarding. They take excellent care of the pups. I don't trust most people with my dog and they've proven their experience, expertise, and care, every time my dog comes in. My dog is always hyped to go. My only negative- could it be located closer to my apartment LOL.