2 stars because you can do your laundry there. Less because when your machine doesnt work, you may never get a refund without calling. Another time, i put in quarters and they werent being added to the cost. I grabbed exact change from my purse prior to inserting change, so i know how many werent counted. I thought the machine would catch them up if i put in a few more coins but they didnt. I alerted staff and they were certain i was lying to get $1. Staff came over and inserted 2 coins and said, it seems to be working. I assured her it didnt keep counting when i had inserted correct amount. She said, nope i helped and gave you 2 quarters. Ummm- no you didnt help because my laundry is costing me more money because your machine isnt working properly. I justngo elsewhere now, theres a ton of laundromats nearby and i havent had any issues there. read more