Fast response and a fair price. Fixed my dryer quickly. I would highly recommend this company.read more

When i called and explained the problem I was having with my washer , they sent me an email stating…read moreit would cost over $1,000 to fix the washer,but they would sell me a used washer for $350 plus $85.00 delivery. Upon checking the cost for parts, it was approximately $236.00. I declined their service, and got it fixed for $360.00 total. I called them due to the reviews. I can only relate my experience. CAUTION.

We could not be more pleased with this company and the work that Jordan did to custom fit a new…read moreelectric range from a smaller 27 year old drop in stove. He worked tirelessly to cut & trim out area so new larger range would fit...and fit it does - no gaps on sides. He made sure it was done right. I'm so proud of our new range AND the professional job he did. This company by far has the most qualified and courteous employees. Danna P.

They are very prompt. He took it apart and put everything right back together. And the pricing…read morewas very reasonable with different options. I was very releived.

Great, fast service! I messaged at 8pm and he was able to fit me in the next day during my only off…read moreday from work! I had the part from the previous owner and he fixed the problem quickly and explained it to me. Thankful I don't have to go another night without my oven!

Jacob, the owner, is absolutely amazing. I ended up needing a new microwave or we could fix it for…read morepretty much the cost of a new one. He helped me shop for a new one. Explained to me exactly what measurements I needed to go with, and why. He's honest and answered all my questions. Such a kind man. Will be using his company for every appliance need from now on. 10/10 recommend!

This is a first rate company. Trained technicians (by the manufacturer; in my case Sub-Zero),…read moreprompt and neat workmanship. My 8 year old refrigerator was icing up and there was a "factory update" involving a new fan and many related parts. They also diagnosed the problem with my Sub-Zero Beverage Center, ordered parts, removed it and took it back to their shop for repairs. It will take about a week for repairs and re-install. The Technicians arrived on time, worked efficiently, fixed my built-in refrigerator, cleaned up and left - what more can you ask for?

We've used these guy's twice. Let me say if you need Sub Zero service, you call these guys. We used…read moreour Home warranty people to send out service for our Sub Zero. They sent a company out, we paid the $70 service call fee and they paid them 1200.00 (not) to fix the Fridge, they were there and gone in 45 min. We called Prestigious Appliance to come out,....long story short. He replaced the very parts the noodle heads before him said they had replaced, all original parts, still in tact.He had to remove all the shelves, drawers etc...to remove inside back panel, to get to some of the parts....which I never saw the man before do. So, that right there told me, the other guy ripped off the Warranty Co. Now, WE did end up paying $1200.00 out of pocket....but we had some expensive parts replaced, one of which was a compressor.....But, add it up here. .....the fridge stops working and unless you can get someone to your house within the hour to repair it, you're either going to lose the groceries inside, or transfer them to the refrigerator in the garage. Either way it's a big hassle. Then wait 2 weeks for them to come and not repair it. We then have to do this a second time....transport groceries to the garage..go back and forth to the garage whenever you need something out of the refrigerator, the freezer isn't large enough so you end up losing some groceries. So, there's waste of money as well. I don't know about you, but I'd rather spend the money to have it repaired, correctly the first time, than to go through all of that. It is not like you're having to do without a microwave. And spending 1200.00 isn't the same as the $12,000.00 for the Fridge. So, don't go through the aggravation we did for a month before we took control from the warranty company. Simply call Prestigious Appliance to begin with. They are the most knowledgeable guys you'll meet.

Easy to schedule my appointment. Technician was on time for appointment. Quickly fixed the issue.read more

They where on time and very professional and the price of the repir was less then we had budget for…read morethis is our new go to company for all of my friends and family cary was amazing ask for him

I an VERY happy with the service we received from Mr. Appliance (@MRABirmingham). On time,…read moreexceptionally polite and gregarious, knowledgeable and helpful, Troy Hill was everything you would want in a service professional. I would recommend this company to anyone needing any type of appliance repair. The price was reasonable and Troy was on time. He had to order a part from his iPad and even scheduled the time to return to install it himself. Our downtime was minimal and from my first phone call to job completion was just a couple of days ... including having the part shipped! The owners of this business obviously care about customers and they empower their employees with the tools, resources, and attitudes to do a GREAT job. Highly recommended!

Mr. Appliance - Unfulfilled Refund and Lack of Communication…read more Mr. Appliance visited my home on May 6, 2025, to perform a diagnostic on my washer, which had essentially stopped working. Larry, the technician, was friendly and thorough. He explained that he could repair the washer but would need to order a part first. I was told that if I moved forward with the repair, the $99 diagnostic fee would be waived, and a $300 deposit would be required to order the part. I agreed and provided a check for the deposit. Larry returned on May 8, 2025, but unfortunately, the part did not resolve the issue. At that point, Larry advised that it would be more cost-effective to purchase a new washer. Since no repair was ultimately completed, I was told the $99 diagnostic fee would apply, and the remaining $201 of my deposit would be refunded via a mailed paper check. It has now been over two months, and I have still not received the $201 refund. I have emailed multiple times with no response. I've called repeatedly and left messages with the call center, and I also spoke directly with Derek several times, and each time he assured me the refund would be processed. I sent messages through social media, but again received no reply. On July 24, 2025, I filed a Better Business Bureau complaint, and Mr. Appliance failed to respond to my request. At this point, I'm incredibly disappointed with the lack of follow-through and communication. I understand that mistakes happen, but it should not be this difficult to receive a simple refund for services not rendered. I hope posting this publicly will finally prompt some resolution.

I had an elderly client that called saying that her washing machine was not working. I didn't have…read moretime to go by there and look at it so I called Hudson repair and they was able to get to it that day so she could start washing clothes again cost was reasonable and the service was great. Definitely will be using them anytime. I need appliance repairs done in their area.

Matt is awesome. Very prompt and very reliable. He knows his stuff. He will always be honest…read moreand upfront with you. If he thinks you would be better off buying a new appliance vs repairing your current one due to the repair cost he will let you know. Matt will never try to sell you something you don't need. He is a true, honest to goodness operator. You won't be disappointed in his work. So if you have a broken appliance that needs repair, call 205-317-8824 and you will be extremely happy with your results. Rhonda