We have recently relocated to the area and needed timely help with a reactive dog. From the first…read morecall through the first visit the staff was spectacular. My dog is 7, had the best visit of his life and I wanted to hug all the staff. We are so happy to found a perfect fit.

Super rude receptionist. They only care about the money at this place, not your animals. If you…read morecare about your animal I would stay far away from this vet. The receptionist are the worst.

Honestly, this is the best and most attentive pet service ever. Our pets have been patients for two…read moredecades. The staff are friendly, happy and totally professional providing top notch quality medical care for our many dogs & cats over this time span. We go to both Fishers locations, Allisonville and Brooks School, and are totally comfortable with both. I can recall seeing 4 veterinarians and many vet assistants over the years. Never a variation in expertise & caring.

Every year I take my dog for his annual the less I like the vets and some of the techs. The front…read morestaff are nice and I dont have issues with them. Have taken my dog here since I adopted him in 2020. His very first visit for a checkup and vaccines was fine. But soon I had to take him about every 6 months to get his nails trimmed because he absolutely hated having his paws touched. They prescribed him trazadone which they realized wasn't enough. They added other medications and despite my saying none of it was helping they persisted till I said he probably needs to be fully sedated. After about 1.5-2 years of this crap I was finally able to trim his nails enough on my own so I wouldn't have to take him to the vet which he was now completely fearful of. 2 years ago I scheduled just an annual checkup, I hadn't had his nails cut there for about a year. They started telling me about his medication protocol. I told them he didn't need medications or sedation, that was for the nail cuts. After a bit I finally got them to drop it and I went to the appointment. My dog was scared and yes a bit reactive (as in turning to see what was happening) when they gave him shots, no snapping or biting not even any contact of his mouth to any part of the vet/tech. They had me muzzle him then wrap his head in a towel. Great, that's not gonna frighten an already scared dog. Afterwards I told them he'd do better without any of that. Last year I scheduled another annual. Same bs about medication protocol. I said no. The vet came into the room already scared of my dog who they'd never seen before. Throughout the physical exam they were afraid (jumpy and quick to run/ backoff at any movement) despite my dog not growling, snarling, biting, snapping, or making any aggressive movements. I let them know he's sensitive about his paws and being grabbed under his pits. No incident for the physical exam, he didn't react at all as they stuck an otoscope in his ear. The first vaccine was administered orally. The vet was obviously fearful and asked if I wanted to do it. I opened his mouth and they squirted it in his mouth. Again no reaction besides the usual yuck reaction dogs do. Since I know they're fearing my dog is going to maul them I held his head while they give the first shot near his pit. He reacted as any dog (or human) not expecting being poked would by turning to see what's happening. They immediately run out the door to get help restraining him. The rest of the shots go in his back half. He's doing a low growl but I'm holding his head, he's not even moving at this point as they give the shots and take blood. I get that a scared dog is just as dangerous as an aggressive one but if a vet can't tell the difference between a normal "I'm scared" and a "I'm scared and I'm going to bite you" wth! My dog has never snapped at anyone, I honestly wonder what they have in his record or if the vets are so inexperienced with dogs that they can't read behaviors. I don't think I've ever had the same vet twice here, seems like they just do their time and move on. The last straw was at the end of the exam the vet suggesting my dog is reactive and should be sedated for future visits cause he'll escalate. He's actually gotten better about visits, less jumpy and less reactive. They never listen to me and repeatedly do things to make him more fearful.

I have been here twice, both emergency situations. My previous dog needed to be euthanized (during…read morea major snow and ice storm) due to increasing inoperable health issues and old age. I was met with compassion and I could feel the love from the staff, even though they did not know my baby. It helped immensely during the worst day of my life. I sent my boyfriend in to pick up his ashes a week later and the nurse hugged him while he cried, and shed her own tears with him. It was so beyond sweet. Flash forward to today, I had to rush my new dog in for incessant coughing fits. I was worried he couldn't breathe. Admittedly, I have a tendency to over react to things after losing my last dog. I once again was show compassion and my dog and I both felt taken care of, seen, and listened to. Thank you for everything you all do. I know working in emergency veterinary care has to be one of the most difficult jobs in the world. My boys and I are eternally grateful for all of you.

Review of VCA Advanced Veterinary Center - 7712 Crosspoint Commons, Fishers, IN 46038…read more I had a very disappointing experience at VCA Advanced Veterinary Center in Fishers. While I understand that veterinary environments can be busy and stressful, professionalism and compassion should never be optional -- especially in an emergency care setting. One of the staff members, Danielle, spoke to me in a way that felt dismissive and condescending. When you're already worried about your pet, the last thing you need is to feel talked down to. Communication matters, and tone matters even more when clients are under stress. What was even more frustrating was the sense that administrative or social corrections seemed to take priority over actually helping patients get seen. Instead of focusing on the urgency of care, there appeared to be more concern about correcting people in conversation. In an advanced veterinary center, the primary focus should always be on patient care and compassion. Additionally, the overall atmosphere felt uncomfortable. Some staff members appeared disrespectful not only toward clients but also toward their own coworkers. It did not feel like a supportive or team-oriented environment. When employees seem disengaged or dismissive, it reflects poorly on the entire organization. I truly hope management takes feedback seriously and works on improving communication, professionalism, and overall workplace culture. Pet owners bring their animals here during vulnerable moments -- they deserve empathy, urgency, and respect.

I took my dog here due to her having some urinary issues. Once we got to Vet behold she needed…read moresurgery due to her having a stone which they found on the X-ray. Dr. Short had performed my dog's surgery the next day which they did really great with my dog's surgery. They had called me when she was done with surgery and gave me an update. The follow up appointment with smoothly also and they had even cut my dogs nails down for me. I really enjoy utilizing this Vet facility. They have been so good to my dog.

"We are heartbroken. We took our dog to this animal hospital for bladder stone removal surgery,…read moreexpecting her to recover and come home safely. Just two days later, she suffered internal bleeding and sadly passed away. Losing a pet this way has been devastating for our family. We trusted this hospital with her care and are deeply saddened by the outcome. We hope no other family has to experience this pain."

Everyone was very friendly and welcoming. We were brought right back to a room, the vet tech came…read morein very quickly to go over everything for the appointment to ensure we didn't miss anything when the Dr came in. Dr Hoffmeyer was fantastic and her staff had everything ready so there was no waiting for tests to be run or vaccines to be drawn up. The facility was very clean too! It was a very great experience!

They take my concerns seriously and are willing to go through diagnosis and treatment options and…read morethe thoughts behind them so I can understand what is happening and why. The customer service is always good as well.

Such a welcoming and kind environment! I also love that there is a Starbucks right across the…read morestreet!

I came here with my daughter to help with her 2 dogs. Everyone was so wonderful and very caring…read more I've never been to an animal clinic where the doctor and her tech took so much time going over the dog's care and not being overly aggressive with expensive, suggestions. I cannot remember the Vet's name but the young lady was super sweet. I highly recommend this hospital.

Visiting from Los Angeles and my dog had an issue. These folks fixed it quick and were amazing! Top…read morevet in Indy for sure!

took my girl here because she was red on tummy and the doc couldn't figure it out. Went elsewhere…read moreand it was just an allergy and a pill takes care of it. Also tech there was weird and rude, using endearments like "honey" or "sweetie" in a nasty tone. ick.

I was so impressed by this Clinic! Every single member of staff went above in beyond in every…read moresingle aspect. They made me and my very nervous German shepherd very comfortable. They are extremely patient, kind, and thorough. After having some bad experiences at the vet, I am so grateful for All-Star Vet!

They have an amazing staff/ team that almost always has availability for my pets and always follow…read moreup with genuine care.

On a recent visit to euthanize my cat, the staff were capable and compassionate, but the bill was…read morevery high. In addition to the euthanasia fee of $197, I had requested an individual cremation, with return of the ashes, and was charged $475 for this. This seemed high, but in a stressful situation, I trusted that I was fairly being charged the going rate for this area. Days later, I decided to check with 12 other local vet offices to get their quotes for similar cremation services. Quotes ranged from $198 to $301! I contacted Julie, the Windermere hospital manager to see if there was a mistake on my bill. She said the fee was correct, attributed the high price to the cremation service they used, and wouldn't make any adjustment to my bill. When I received my cat back and saw the name of the cremation service on the paperwork, it turned out to be the same one used by 2 of the other practices that quoted me a price of just under $220! I feel very taken advantage of by Windermere Animal Hospital at a traumatic time, and will not return to this office in the future.

Never again. I gave myself time to calm down from the emotions I felt so I could write a clear…read moreheaded review. A couple months ago I had my cat sedated and groomed. We had agreed on a price. No problem. When I arrived I had to wait some time as the patron before me had unexpected charges on her bill. When I picked up my cat. They gave me the total with was $75 higher. I got the itemized bill and asked what the two randome charges were? One was for processing and the other for a vet visit! I never talked to a vet. They advised the doctor had to look at him. I asked do I get a report? How is he? They said no report just a visual inspection. I never agreed to this charge. I just paid it and left. My cat was wet, petrified and smelled horrible. I will never go back there for anything.

I took my dog here when she had consumed something she was not supposed to & we needed to have…read morevomiting induced within 2 hours or risk a blockage which would require surgery. It was a Saturday, so my regular vet was not open & I wasn't familiar with any other emergency vets in the area. This place showed up in a internet search, so I called the Carmel location which was closed and rerouted to Fishers. The lady on the phone was nice & advised it would be $100ish dollar to be seen for the initial consult. I said that was fine & they told me to bring her in. They checked her out, advised they would need to induce vomiting, and gave a breakdown of the price. I knew it would be expensive being an urgent care place but it was still a little more than I anticipated. Total price was around $830. That was for consult, the medicine to induce, the medicine to stop it, and some other items. The fine print also says you will get charged a 3% fee if paying by credit card so I paid with a debit. For reference, my normal vet which is a low cost clinic was about $140 to induce vomiting, as my other dog had to have the same thing done when he was a puppy 4-5 years earlier & ate something he shouldn't from the trashcan. Anyhow, being it was time sensitive I went ahead with it. They were able to remove the object & they called the next day to check on her. Nice staff & was able to help, but I would recommend only coming here for true emergencies that are outside normal operating hours of other vets.

I just want to say this place is wonderful. Nice clean respectful and treating my dog with care…read moregave me everything I needed