We have recently relocated to the area and needed timely help with a reactive dog. From the first…read morecall through the first visit the staff was spectacular. My dog is 7, had the best visit of his life and I wanted to hug all the staff. We are so happy to found a perfect fit.

Super rude receptionist. They only care about the money at this place, not your animals. If you…read morecare about your animal I would stay far away from this vet. The receptionist are the worst.

they were amazing!!! it didn't cost a 3rd of what I had planned on. and they truly are there…read morebecause they want to be there!! not to just get a pay check!! me and my kitty will definitely be back!!

Honestly, this is the best and most attentive pet service ever. Our pets have been patients for two…read moredecades. The staff are friendly, happy and totally professional providing top notch quality medical care for our many dogs & cats over this time span. We go to both Fishers locations, Allisonville and Brooks School, and are totally comfortable with both. I can recall seeing 4 veterinarians and many vet assistants over the years. Never a variation in expertise & caring.

I have been here twice, both emergency situations. My previous dog needed to be euthanized (during…read morea major snow and ice storm) due to increasing inoperable health issues and old age. I was met with compassion and I could feel the love from the staff, even though they did not know my baby. It helped immensely during the worst day of my life. I sent my boyfriend in to pick up his ashes a week later and the nurse hugged him while he cried, and shed her own tears with him. It was so beyond sweet. Flash forward to today, I had to rush my new dog in for incessant coughing fits. I was worried he couldn't breathe. Admittedly, I have a tendency to over react to things after losing my last dog. I once again was show compassion and my dog and I both felt taken care of, seen, and listened to. Thank you for everything you all do. I know working in emergency veterinary care has to be one of the most difficult jobs in the world. My boys and I are eternally grateful for all of you.

Review of VCA Advanced Veterinary Center - 7712 Crosspoint Commons, Fishers, IN 46038…read more I had a very disappointing experience at VCA Advanced Veterinary Center in Fishers. While I understand that veterinary environments can be busy and stressful, professionalism and compassion should never be optional -- especially in an emergency care setting. One of the staff members, Danielle, spoke to me in a way that felt dismissive and condescending. When you're already worried about your pet, the last thing you need is to feel talked down to. Communication matters, and tone matters even more when clients are under stress. What was even more frustrating was the sense that administrative or social corrections seemed to take priority over actually helping patients get seen. Instead of focusing on the urgency of care, there appeared to be more concern about correcting people in conversation. In an advanced veterinary center, the primary focus should always be on patient care and compassion. Additionally, the overall atmosphere felt uncomfortable. Some staff members appeared disrespectful not only toward clients but also toward their own coworkers. It did not feel like a supportive or team-oriented environment. When employees seem disengaged or dismissive, it reflects poorly on the entire organization. I truly hope management takes feedback seriously and works on improving communication, professionalism, and overall workplace culture. Pet owners bring their animals here during vulnerable moments -- they deserve empathy, urgency, and respect.

I took my dog here due to her having some urinary issues. Once we got to Vet behold she needed…read moresurgery due to her having a stone which they found on the X-ray. Dr. Short had performed my dog's surgery the next day which they did really great with my dog's surgery. They had called me when she was done with surgery and gave me an update. The follow up appointment with smoothly also and they had even cut my dogs nails down for me. I really enjoy utilizing this Vet facility. They have been so good to my dog.

"We are heartbroken. We took our dog to this animal hospital for bladder stone removal surgery,…read moreexpecting her to recover and come home safely. Just two days later, she suffered internal bleeding and sadly passed away. Losing a pet this way has been devastating for our family. We trusted this hospital with her care and are deeply saddened by the outcome. We hope no other family has to experience this pain."

They take my concerns seriously and are willing to go through diagnosis and treatment options and…read morethe thoughts behind them so I can understand what is happening and why. The customer service is always good as well.

It was easy to get in ! The tech , front desk , and doctor all listened to me . And were kind and…read morehelpful The care you showed when I was stressd

Such a welcoming and kind environment! I also love that there is a Starbucks right across the…read morestreet!

I came here with my daughter to help with her 2 dogs. Everyone was so wonderful and very caring…read more I've never been to an animal clinic where the doctor and her tech took so much time going over the dog's care and not being overly aggressive with expensive, suggestions. I cannot remember the Vet's name but the young lady was super sweet. I highly recommend this hospital.

took my girl here because she was red on tummy and the doc couldn't figure it out. Went elsewhere…read moreand it was just an allergy and a pill takes care of it. Also tech there was weird and rude, using endearments like "honey" or "sweetie" in a nasty tone. ick.

Very personable with lots of experience. Will take the time to explain tests. Conservative approach.read more

Trigger warning: pet bereavement…read more We are newer to the area and had went to a vet on Springmill but I didn't care for his bedside manner towards my cat. Anyways, Lilly Vanilly (Lilly) was always food insecure. She was a dumpster kitty that was weaned way too soon. She became obese and had some health problems because of it. Last month she became constipated. She would strain and cry. We attempted all of the things. Pumpkin, forcing fluids, high fiber wet food. We made an appointment and they got us in the same day for a ROUTINE appointment. They didn't charge for an ER appointment which I appreciated. They took X-rays and Lilly needed to be deobstipated. I left her there for the afternoon. The initial deobstipation didn't work. The second one a few days later worked much better and she seemed like she was getting along much better. Back to her normal self! Fast forward a week later and she was just not doing great. She had to go to the kitty ER in Indy and stayed for a day. Anyways long story short they fixed her once again. Temporarily. We lost our poor girl today. I'm not sure if it was the constipation or the fact that she may have had an obstruction but her last month of life was heartbreaking. All-Star was incredible through the entire process. Seeing these comments about how expensive it is has been strange because I feel like the cost of services is on par with any other facility but the staff here shines! Even follow up texts to ensure things are going well. Yesterday I made an appointment for 0800 today because she stopped eating and began exhibiting signs of generalized weakness. Lilly didn't make it to her appointment. She passed about 7am today. I still brought her in, but a different kind of appointment. We made the decision to get the personalized cremation where they return the ashes in an urn of your choice. They also allowed me to take paw prints which I turned into art. They'll do much better prints for me as well (I'm not a professional paw print taker, but I love to paint and Lilly would always kind of just sit and watch while I create. I'm glad I had supplies with me today) anyways. As sad as this story is I still have two cats as patients and I'm very impressed with the care that we received.

Dr. Foust is the best vet I have ever taken my pets to. She helped with my cat's very difficult…read moremedical issues and made him healthier in his last years than he was his whole life. Both she and Sydney guided us through putting him down when it was time and made it a memory that we can look back on without guilt or regret. It was as good as a sad situation like that could be. We just adopted an older dog with an unknown past and I was so grateful to book an appointment with Dr. Foust the morning after we got her. She gave her all she needs medically and advice for us for helping her adjust to her new life. We just moved out of state and I will miss her and Sydney and appreciate the extra time and care that they gave my family during the 2 years we lived there.

On a recent visit to euthanize my cat, the staff were capable and compassionate, but the bill was…read morevery high. In addition to the euthanasia fee of $197, I had requested an individual cremation, with return of the ashes, and was charged $475 for this. This seemed high, but in a stressful situation, I trusted that I was fairly being charged the going rate for this area. Days later, I decided to check with 12 other local vet offices to get their quotes for similar cremation services. Quotes ranged from $198 to $301! I contacted Julie, the Windermere hospital manager to see if there was a mistake on my bill. She said the fee was correct, attributed the high price to the cremation service they used, and wouldn't make any adjustment to my bill. When I received my cat back and saw the name of the cremation service on the paperwork, it turned out to be the same one used by 2 of the other practices that quoted me a price of just under $220! I feel very taken advantage of by Windermere Animal Hospital at a traumatic time, and will not return to this office in the future.

Never again. I gave myself time to calm down from the emotions I felt so I could write a clear…read moreheaded review. A couple months ago I had my cat sedated and groomed. We had agreed on a price. No problem. When I arrived I had to wait some time as the patron before me had unexpected charges on her bill. When I picked up my cat. They gave me the total with was $75 higher. I got the itemized bill and asked what the two randome charges were? One was for processing and the other for a vet visit! I never talked to a vet. They advised the doctor had to look at him. I asked do I get a report? How is he? They said no report just a visual inspection. I never agreed to this charge. I just paid it and left. My cat was wet, petrified and smelled horrible. I will never go back there for anything.

I took my dog here when she had consumed something she was not supposed to & we needed to have…read morevomiting induced within 2 hours or risk a blockage which would require surgery. It was a Saturday, so my regular vet was not open & I wasn't familiar with any other emergency vets in the area. This place showed up in a internet search, so I called the Carmel location which was closed and rerouted to Fishers. The lady on the phone was nice & advised it would be $100ish dollar to be seen for the initial consult. I said that was fine & they told me to bring her in. They checked her out, advised they would need to induce vomiting, and gave a breakdown of the price. I knew it would be expensive being an urgent care place but it was still a little more than I anticipated. Total price was around $830. That was for consult, the medicine to induce, the medicine to stop it, and some other items. The fine print also says you will get charged a 3% fee if paying by credit card so I paid with a debit. For reference, my normal vet which is a low cost clinic was about $140 to induce vomiting, as my other dog had to have the same thing done when he was a puppy 4-5 years earlier & ate something he shouldn't from the trashcan. Anyhow, being it was time sensitive I went ahead with it. They were able to remove the object & they called the next day to check on her. Nice staff & was able to help, but I would recommend only coming here for true emergencies that are outside normal operating hours of other vets.

I just want to say this place is wonderful. Nice clean respectful and treating my dog with care…read moregave me everything I needed