Horrible. Don't…read morejudge a book by it's cover. This cover looks nice. Over priced for extremely thin walls, hollow floors and ceiling. Bathroom ceiling is even lower, you'd have to crouch down to shampoo correctly. Inadequate heating. Roaches. Roaches roaches roaches. "Upgraded" apartments are from a tenant's renters insurance. They weasel their ways out of responsibility and put the costs on renters. Of course after the shenanigans the tenants would leave after such an experience, allowing these scammers to use the money to "upgrade" and charge another hike in price. Rinse and repeat. All the bathroom ceilings collapse. All of them. You'll pay for that with your insurance. You'll move out. They'll upgrade the apartment with your money. Crooks.

I've been living here for almost five years. it use to be quiet until they moved a young couple up…read morestairs in. you can hear EVERYTHING and they have carpet!!!! Their constantly dropping whatever it is and walking hard like the floor is about to cave in, a squeaky bed that drive you crazy... I didn't realize it was so razar thin noisy... you can hear everything to conversation, and love making. i see a change here. Cars speeding, more kids, people aren't picking up their dog poop. every year their charging me $50 on my rent it's an old unit...!!! nothing updated. blinds been here for 100 years! when you touch them it breaks. I don't understand why the tenant have to pay for new blinds when it's their blinds there old. I'm blessed not having roach problems, but I do have a ant problem. what is convenient the mall is across the street, the shuttle, clean laundry room, clubhouse and pool. Doggie park and spa... thinking of things to do for the tenant is great . I don't know how long I will be here, I'm at a age I don't want to hear constantly noisey noise.

Since moving into this property, I have experienced a number of concerns that have required…read morerepeated follow-up to get addressed. The two most recent issues have been particularly concerning. After my refrigerator failed and had to be replaced, maintenance staff placed a visibly dirty replacement refrigerator in my apartment. This was not the first refrigerator-related issue. After the third incident involving my refrigerator and resulting food loss, April, the Property Manager, acted as though reimbursing me for the food I lost was a favor rather than an appropriate response to a recurring maintenance problem. I also reported a concerning stain on my ceiling. Rather than conducting an appropriate investigation into the source of the staining or checking for moisture, maintenance staff told me it could be caused by cat urine from the apartment above seeping through the ceiling. Maintenance staff then told me they could spray the ceiling and make it look as though nothing had ever been there. As of this afternoon, I have been informed that their solution remains to spray the affected area with a concealer/stain blocker and monitor whether the stain returns. No professional assessment of the moisture level or source of the staining has been communicated to me. I have now contacted an outside contractor to assess the area, test the moisture levels, and provide a professional opinion because I want the source of the staining evaluated rather than simply concealed. Equally concerning has been the way my concerns have been handled by April, the Property Manager. When I expressed my frustration regarding these repeated issues, April characterized me as "disrespectful" and told me what would and would not be "tolerated." I experienced this interaction as a microaggression. Labeling my direct communication as "disrespectful," rather than addressing the legitimate concerns I was raising about the management of my home, was both inappropriate and troubling. Residents should be able to firmly advocate for themselves without their tone or demeanor becoming the focus of the conversation. I subsequently documented my concerns in writing, including concerns about that interaction, and multiple emails have gone unanswered. Management has continued to communicate about maintenance while ignoring the substantive concerns raised in those emails. Between the repeated need for follow-up, recurring maintenance failures, receiving a dirty replacement appliance, the handling of reimbursement for lost food, the explanation that a ceiling stain could be cat urine seeping through from another apartment, the continued plan to conceal that stain without first determining its source, unanswered emails, and the way I was spoken to when I challenged these practices, I have lost confidence in this property's management. I would strongly caution anyone considering moving here. Based on my experience, the maintenance staff and April appear incompetent and incapable of providing the responsive, professional property management residents should reasonably expect.

The management team, Anjelique and Barbara, are wonderful. They were helpful above and beyond when…read morewe moved, and they address any request for help promptly and effectively. During the recent fire at SPS they kept us updated on all the recommendations for our safety and installed huge air purifiers throughout the building "just in case". They also organize a range of fun get togethers and are always looking for ways to make The Flats a warm and comfortable place to live. Five stars plus!!

Lynell and Simquetta was very helpful, understanding, and professional throughout the process…read more Lynell and Simquetta went above and beyond to make sure I had a clear understanding of every step involved in purchasing the apartment. I truly appreciate them patience, guidance, and dedication

Long story short: Mice infested, unfinished flooring and numerous holes where bugs and mice enter,…read moredead mice in building, office does not fix unfinished areas, and simply covers them with wire and filling. Uninhabitable conditions. I wanted to share my honest experience during my current lease. Unfortunately, we are dealing with ongoing issues involving mice and bugs, which started to occur in January. We did report the mouse problem multiple times to both the office and pest control, but it became especially concerning when we actually found a mouse inside the burner of our stove in the middle of the night. In addition, we later discovered that the flooring behind the stove was not properly finished or fully covered, which may have contributed to the issue. There are numerous holes in the bathroom, a major hole behind the bed, and one in the living room area as well. While maintenance was responsive and did come this morning to check the stove, this situation felt urgent enough that it should have been addressed when we called. We were told by the emergency line that a mouse in the unit is not an emergency and that we would have to wait until next week for service. I will say that maintenance staff were professional and helpful when they did arrive, but overall, the handling of the pest issues by management is disappointing. If the office had taken these concerns more seriously and resolved them more proactively, our experience--and this review--would have been much more positive. The apartment floor plan itself does have its issues as there are multiple unfinished areas. All the pictures indicate this as there is a hole in the baseboard behind the frame, unfinished flooring behind the stove, a gap in the cabinet below the kitchen sink, and a massive hole in the wall of our shower head. Unfortunately, I was unable to look at this apartment prior to moving in as I was stationed in Texas on military orders at the time, but please please look carefully at the apartment for all Inconsistencies and unfinished areas as they will refuse to complete these areas. Instead maintenance will simply fill them with ugly wires to combat rodents. The problem with this, is that I discover a new unfinished hole every 3 days or so, and as the renter, I should not have to continue to search every nook and cranny and crevice behind the metal baseboards, the fridge, and inside cabinets in hopes of securing the apartment I pay over $1,000 a month for. We left the apartment because the mouse in the stove got lose and they refused emergency assistance. We requested a reimbursement or reduction in rent for the price of our hotel and parking which is only $200. We had to flee the apartment in the middle of the night due to health concerns and violations. The reimbursement was yet again refused and we are waiting for a follow up regarding their final decision before proceeding with legal action. The prices for the units are unacceptable for the level of service and constant dismissal. ( mice in the photo behind our stove at 1:30 AM) and a dead mouse in the stairwell of the building.

I enjoy working with Andrea, she is quick to respond and resolves my questions efficiently. Awesome…read moreproperty management.

I was shot by teenagers wielding BB guns at Towers at Wyncote Apartment Gym. I still have BB bullet…read morewounds. Towers of Wyncote won't do anything about it. They won't ban BB guns, they won't ban teenagers from the gym. They won't pay for my medical bills. Not to mention, the landlord of Towers of Wyncote won't kick out Pot smokers and cigarette smokers who were smoking in the stairways in Building 2 even after I told them they're smoking in all 3 stairways several times. Marijuana is an illegal drug federally and in Pennsylvania if I recall. You can go to prison for having Marijuana in your bloodstream after inhaling 2nd hand smoke. And let's not forget about how the landlord of Towers of Wyncote refused to help me register for the auto paying of rent. I tried to call them 5 times to help me with autopaying rent. They either won't pick up the phone or they hung up.

**Honest Review -- 4 Years as a Resident**…read more **Buildings:** Building 3 is the best choice -- it has central air and an attached garage, and residents there tend to be more civil. I spent my first two years in Building 1 with a balcony unit, and the sliding doors leaked air constantly, driving up cooling costs in summer and heating costs in winter. Air quality was poor and I dealt with ongoing skin issues while living there. **Amenities:** The dog park is poorly maintained and not worth using. The pool is decent but only open 2-2.5 months a year, and staff can be strict about checking pool passes even for verified residents. The gym is mediocre (4-5/10) -- promised upgrades never materialized in four years. Building 3 has nice green space, good for dogs, including a well-kept garden. Otherwise, the grounds have a litter problem and issues with reckless driving. There's a restaurant in Building 1 that's rarely open and seems to get little use. A dog groomer on-site is overpriced (around $200 vs. $100 off-site). The café in Building 1 is solid -- probably the best amenity after the pool. Building 3's package system (stored behind the front desk) feels more secure than Building 1's locker setup, where theft has been an issue for some residents. **Maintenance:** Generally good and hardworking, though they sometimes mark jobs "complete" when they aren't. There's poor communication between maintenance and the leasing office, which seems tied to broader leasing office dysfunction. **Units:** I lived in a 12th-floor one-bedroom with a balcony for 3 years -- dealt with mice and air leakage the whole time. Moving to Building 3 (no balcony) for my last year brought lower electric bills and better rent value, though rent increases yearly regardless. Inspect every flaw at move-in and document it -- that's your best leverage. My mouse problem went unresolved for two months until I brought a live one to the leasing office; only then did they patch the entry holes they already knew about. If you don't get mice yourself, you'll likely hear them in the walls -- a function of other residents' poor trash habits. Utility overcharging is a real and common complaint: expect at least $50 for sewer, $10-20 for trash, $50 for water, plus electric -- which can spike to $200-400/month in peak summer and winter if your unit has air leaks. This was a widespread experience among residents, not just mine. **People:** A wide mix -- some genuinely kind long-term and older residents, alongside a rough element. One neighbor let their dog defecate on their balcony repeatedly, creating a disgusting pest situation. Some residents and their dogs are notably aggressive, and there have been shootings on the property. **Safety:** The gate is largely symbolic -- access is easy for non-residents. Security is minimal; there are no reliable cameras, and you're mostly on your own. My car's sunroof was smashed while parked there, and the leasing office's response was a $25 garage credit against a $2,500 repair bill. Break-ins are common and well known among residents. A garage is strongly recommended if you're in Building 3; Building 1's garage is easily accessed by outsiders, and Building 2 isn't worth living in at all. Younger residents frequently violate rules with no real enforcement -- e-bikes in hallways, smoking in stairwells, BB guns, reckless outdoor riding -- met only with occasional, ineffective email reminders. **Leasing Office:** This is the weakest part of the experience. One staff member (Maurice) stood out as genuinely helpful. Front desk staff often seem indifferent and under-informed, unable to answer basic questions and needing to escalate everything to management -- who rarely respond. Management tends to charge for anything possible, and getting a fair resolution generally requires being assertive and persistent. Move-out charges are aggressive: turning in keys even one day before your official lease end triggers a charge, and the weekday-only maintenance walkthrough option can trap you into an "early" turn-in fee if your lease ends on a weekend. There was also an attempt by a newly partnered company to charge me a pet fee despite three prior years of documented exemption -- this was eventually honored, but only after pushback, with a warning that the exemption wouldn't carry into the following year. **Bottom line:** The location is convenient, especially for students, but you pay a premium that isn't matched by the quality of management or upkeep. The property has real potential but is undermined by a poorly run leasing office, inconsistent enforcement, maintenance grounds issues, and a subset of difficult residents. Reviews from people who only toured the property, without living there, don't reflect the actual day-to-day experience.

Pros: affordable rent Cons: everything else!!!!! roaches,…read moremice, bumblebees, bed bugs, no lights in the elevator, leaky basement, leaky walls, roof etc, anyone from the street can just walk in the apartment complex and then piggy back off another tenant what's the use of the cameras in the building if we don't have real security here? When I first moved in here a bunch of kids got into the basement and we're having sex. My car got towed after the first month of me living here because the leasing agent never gave me a parking sticker. The hallway carpets smell because of the leaky roof and walls . There are water stains on the top floor back stairway from the roof.

DO NOT LIVE HERE! I am posting on every review site I can find. This place is definitely NOT worth…read morethe money. My boyfriend lived here for a year and I spent 99% of my time in this place, and from what I saw I would have never paid over $900 for a one bedroom in this apartment building. First of all, the walls are cinder block like in a dorm room, the carpets are dirty, the rooms are tiny. His bathroom door didn't lock, the blinds didn't open,and the burner on the stove didn't work. After putting in maintenance requests, he was lucky if they ever showed up to fix something. Finally the guy came to fix the burner, but in the process smashed a mug (and left it in pieces on the floor), knocked over our toaster and broke it, and although the burner was fixed, the oven then didn't work. After they came to fix the crappy garbage disposal, they used my boyfriend's dish towels to clean up the nasty water instead of their own rags. When the big snow storms hit this year, it took them until 2:30 in the afternoon to get up out of bed and start clearing the walkways. My boyfriend and I actually ended up doing some shoveling to help clear path out of the building. OH and yeah, the people who lived above us had a water leak or something, and it dripped down into our apartment bathroom. This happens sometimes, but instead of patching it, the maintenance men chopped a HOLE into the ceiling and left it that way. Bits of plaster and mouse poop fell out of the hole constantly, it was disgusting! All this was somewhat tolerable, but then there was the MICE. There was mice in the apartment from the moment he moved in. We put traps everywhere, kept the place clean, and had the Orken man come twice, but there was still mice poop everywhere. From talking to other people in the building it seems to be a problem in every apartment, since they just run through the air conditioning/heating units from apartment to apartment. One night I sat on the couch and just watched three mice run back and forth from the heater to the kitchen. It was disgusting. The building managers are almost NEVER there. They operate out of a completely different building during some days of the week, and when you try to call them it forwards you to another place and you can't get ahold of them. My boyfriend called to schedule a walk-through when he moved out, and although they said they'd be there, he came at the time he said and they weren't there. He called back and the manager he spoke to was unapologetic and just told him to drop off his keys. They are also completely unaware of what happens in their building. They let two of the parking lot lights burn out that are along the stairs to go down into the building, and a girl got mugged there one night. When my boyfriend went to tell them about it, they had no idea. The neighborhood is not nice, and people are often outside the building honking their horns or yelling/fighting at all hours of the night and early morning- and he wasn't even on the street side of the building where the sirens go by constantly. Also the washers and dryers barely worked and half of them were constantly "out of order." There are cheaper/better places to live in the city. The only pros are the managers do make an attempt to have social events in the building like movie nights, and there's a nice fitness room and plenty of parking, but IT'S NOT WORTH IT. The new place we moved to has all those amenities plus ISN'T mice infested and dirty. Look elsewhere!

A lovely old-school, well-run condo with modest-to-high monthly fees - and a pool in the…read moresummertime. Garage parking is available for an extra charge - but there is plenty of free parking in the lot out front. There are 3 buildings and you can walk to "downtown" Old Jenkintown and to SEPTA - but I'd get lazy and drive.

Beware, You've been warned. The place is poorly run, hostile to owners. Monthly fee is very high…read morefor what you receive and owners are at the mercy of rude, administration who are not on condo owners side. Keep looking, you'll regret investing in this place

love this place! Vito is great! management office is great! bravo Mary and Kayla! I enjoy living…read morehere and feels at home.

The apartments building is nearby Abington Friends School. There are many international student…read morefamilies living here. Some markets and restaurants are around it. It's convenient to live. The gym is small, but good.