Horrible. Don't…read morejudge a book by it's cover. This cover looks nice. Over priced for extremely thin walls, hollow floors and ceiling. Bathroom ceiling is even lower, you'd have to crouch down to shampoo correctly. Inadequate heating. Roaches. Roaches roaches roaches. "Upgraded" apartments are from a tenant's renters insurance. They weasel their ways out of responsibility and put the costs on renters. Of course after the shenanigans the tenants would leave after such an experience, allowing these scammers to use the money to "upgrade" and charge another hike in price. Rinse and repeat. All the bathroom ceilings collapse. All of them. You'll pay for that with your insurance. You'll move out. They'll upgrade the apartment with your money. Crooks.

I've been living here for almost five years. it use to be quiet until they moved a young couple up…read morestairs in. you can hear EVERYTHING and they have carpet!!!! Their constantly dropping whatever it is and walking hard like the floor is about to cave in, a squeaky bed that drive you crazy... I didn't realize it was so razar thin noisy... you can hear everything to conversation, and love making. i see a change here. Cars speeding, more kids, people aren't picking up their dog poop. every year their charging me $50 on my rent it's an old unit...!!! nothing updated. blinds been here for 100 years! when you touch them it breaks. I don't understand why the tenant have to pay for new blinds when it's their blinds there old. I'm blessed not having roach problems, but I do have a ant problem. what is convenient the mall is across the street, the shuttle, clean laundry room, clubhouse and pool. Doggie park and spa... thinking of things to do for the tenant is great . I don't know how long I will be here, I'm at a age I don't want to hear constantly noisey noise.

Let me start by saying that prior to moving into the Flats back in November, the Director of…read moreProperty Management, Nick Richel, and the on-site leasing agent, Anjelique Johnson violated my rights by discriminating against me. I submitted all the necessary paperwork and received a signed lease back from the corporate office. Only after both parties signed the lease (legally binding) did I receive a letter from Nick (1 week prior to moving in) stating that my ESA letter for my pet was denied and that my signed lease would not be honored unless I provided a letter from another ESA provider. They claim that since my provider did not meet their standards, my letter was denied. THERE IS NO LAW IN PLACE THAT ALLOWS A PROPERTY MANAGER TO DENY AN ESA LETTER THAT MEETS THE STANDARDS OF FEDERAL LAW. The property management "policy" does not supersede the Fair House Act laws that are in place to protect against discrimination. I provided a letter from a licensed ESA provider as required by law, thus meeting the obligations for having an ESA pet. I was then bullied and intimidated through emails and phone calls by the onsite agent, Anjelique, to sign a new lease (WHICH I REFUSED) with the ESA provision removed. Anjelique made claims that my signed lease by both parties was provisional and not legally binding. I spoke with the Galman Group corporate office and was told by their legal department that my signed lease was binding, but I still had to submit a new ESA letter from another provider that meets their standard (COMPLETELY ILLEGAL AND DISCRIMINATORY). Under duress and due to the threat of not being able to move into my leased apartment, I had to rush to find another ESA provider to complete an urgent visit so that the property management would allow me to move in. I filed a formal complaint with the Fair Housing Authority, and my claim is still pending as we are waiting for the Galman Group to respond to the Fair House Authority agent. Along with the illegal and unethical acts of property management, the apartments are NOT worth leasing, and I would strongly recommend looking elsewhere. The fire alarms go off all the time. The walls are paper-thin, and you can hear everything. The hallway always smells musty and the smell gets into your apartment. So now the property management keeps the hallways freezing cold to keep it from stinking. The hot water heater is extremely small, and barely has enough hot water for one person to take a shower.

The management team, Anjelique and Barbara, are wonderful. They were helpful above and beyond when…read morewe moved, and they address any request for help promptly and effectively. During the recent fire at SPS they kept us updated on all the recommendations for our safety and installed huge air purifiers throughout the building "just in case". They also organize a range of fun get togethers and are always looking for ways to make The Flats a warm and comfortable place to live. Five stars plus!!

Long story short: Mice infested, unfinished flooring and numerous holes where bugs and mice enter,…read moredead mice in building, office does not fix unfinished areas, and simply covers them with wire and filling. Uninhabitable conditions. I wanted to share my honest experience during my current lease. Unfortunately, we are dealing with ongoing issues involving mice and bugs, which started to occur in January. We did report the mouse problem multiple times to both the office and pest control, but it became especially concerning when we actually found a mouse inside the burner of our stove in the middle of the night. In addition, we later discovered that the flooring behind the stove was not properly finished or fully covered, which may have contributed to the issue. There are numerous holes in the bathroom, a major hole behind the bed, and one in the living room area as well. While maintenance was responsive and did come this morning to check the stove, this situation felt urgent enough that it should have been addressed when we called. We were told by the emergency line that a mouse in the unit is not an emergency and that we would have to wait until next week for service. I will say that maintenance staff were professional and helpful when they did arrive, but overall, the handling of the pest issues by management is disappointing. If the office had taken these concerns more seriously and resolved them more proactively, our experience--and this review--would have been much more positive. The apartment floor plan itself does have its issues as there are multiple unfinished areas. All the pictures indicate this as there is a hole in the baseboard behind the frame, unfinished flooring behind the stove, a gap in the cabinet below the kitchen sink, and a massive hole in the wall of our shower head. Unfortunately, I was unable to look at this apartment prior to moving in as I was stationed in Texas on military orders at the time, but please please look carefully at the apartment for all Inconsistencies and unfinished areas as they will refuse to complete these areas. Instead maintenance will simply fill them with ugly wires to combat rodents. The problem with this, is that I discover a new unfinished hole every 3 days or so, and as the renter, I should not have to continue to search every nook and cranny and crevice behind the metal baseboards, the fridge, and inside cabinets in hopes of securing the apartment I pay over $1,000 a month for. We left the apartment because the mouse in the stove got lose and they refused emergency assistance. We requested a reimbursement or reduction in rent for the price of our hotel and parking which is only $200. We had to flee the apartment in the middle of the night due to health concerns and violations. The reimbursement was yet again refused and we are waiting for a follow up regarding their final decision before proceeding with legal action. The prices for the units are unacceptable for the level of service and constant dismissal. ( mice in the photo behind our stove at 1:30 AM) and a dead mouse in the stairwell of the building.

Dave is amazing anything that man touches when it comes to maintenance, turns to gold . I literally…read morehave no complaints about the maintenance crew they are all amazing .

I enjoy working with Andrea, she is quick to respond and resolves my questions efficiently. Awesome…read moreproperty management.

Andre was very informative about The Towers at Wyncote. He was very patient and detailed about…read moreexplaining all of the amenities offered. My clients were very happy with him and so was I! He helped to make their decision a very easy one.

**Honest Review -- 4 Years as a Resident**…read more **Buildings:** Building 3 is the best choice -- it has central air and an attached garage, and residents there tend to be more civil. I spent my first two years in Building 1 with a balcony unit, and the sliding doors leaked air constantly, driving up cooling costs in summer and heating costs in winter. Air quality was poor and I dealt with ongoing skin issues while living there. **Amenities:** The dog park is poorly maintained and not worth using. The pool is decent but only open 2-2.5 months a year, and staff can be strict about checking pool passes even for verified residents. The gym is mediocre (4-5/10) -- promised upgrades never materialized in four years. Building 3 has nice green space, good for dogs, including a well-kept garden. Otherwise, the grounds have a litter problem and issues with reckless driving. There's a restaurant in Building 1 that's rarely open and seems to get little use. A dog groomer on-site is overpriced (around $200 vs. $100 off-site). The café in Building 1 is solid -- probably the best amenity after the pool. Building 3's package system (stored behind the front desk) feels more secure than Building 1's locker setup, where theft has been an issue for some residents. **Maintenance:** Generally good and hardworking, though they sometimes mark jobs "complete" when they aren't. There's poor communication between maintenance and the leasing office, which seems tied to broader leasing office dysfunction. **Units:** I lived in a 12th-floor one-bedroom with a balcony for 3 years -- dealt with mice and air leakage the whole time. Moving to Building 3 (no balcony) for my last year brought lower electric bills and better rent value, though rent increases yearly regardless. Inspect every flaw at move-in and document it -- that's your best leverage. My mouse problem went unresolved for two months until I brought a live one to the leasing office; only then did they patch the entry holes they already knew about. If you don't get mice yourself, you'll likely hear them in the walls -- a function of other residents' poor trash habits. Utility overcharging is a real and common complaint: expect at least $50 for sewer, $10-20 for trash, $50 for water, plus electric -- which can spike to $200-400/month in peak summer and winter if your unit has air leaks. This was a widespread experience among residents, not just mine. **People:** A wide mix -- some genuinely kind long-term and older residents, alongside a rough element. One neighbor let their dog defecate on their balcony repeatedly, creating a disgusting pest situation. Some residents and their dogs are notably aggressive, and there have been shootings on the property. **Safety:** The gate is largely symbolic -- access is easy for non-residents. Security is minimal; there are no reliable cameras, and you're mostly on your own. My car's sunroof was smashed while parked there, and the leasing office's response was a $25 garage credit against a $2,500 repair bill. Break-ins are common and well known among residents. A garage is strongly recommended if you're in Building 3; Building 1's garage is easily accessed by outsiders, and Building 2 isn't worth living in at all. Younger residents frequently violate rules with no real enforcement -- e-bikes in hallways, smoking in stairwells, BB guns, reckless outdoor riding -- met only with occasional, ineffective email reminders. **Leasing Office:** This is the weakest part of the experience. One staff member (Maurice) stood out as genuinely helpful. Front desk staff often seem indifferent and under-informed, unable to answer basic questions and needing to escalate everything to management -- who rarely respond. Management tends to charge for anything possible, and getting a fair resolution generally requires being assertive and persistent. Move-out charges are aggressive: turning in keys even one day before your official lease end triggers a charge, and the weekday-only maintenance walkthrough option can trap you into an "early" turn-in fee if your lease ends on a weekend. There was also an attempt by a newly partnered company to charge me a pet fee despite three prior years of documented exemption -- this was eventually honored, but only after pushback, with a warning that the exemption wouldn't carry into the following year. **Bottom line:** The location is convenient, especially for students, but you pay a premium that isn't matched by the quality of management or upkeep. The property has real potential but is undermined by a poorly run leasing office, inconsistent enforcement, maintenance grounds issues, and a subset of difficult residents. Reviews from people who only toured the property, without living there, don't reflect the actual day-to-day experience.

Pros: affordable rent Cons: everything else!!!!! roaches,…read moremice, bumblebees, bed bugs, no lights in the elevator, leaky basement, leaky walls, roof etc, anyone from the street can just walk in the apartment complex and then piggy back off another tenant what's the use of the cameras in the building if we don't have real security here? When I first moved in here a bunch of kids got into the basement and we're having sex. My car got towed after the first month of me living here because the leasing agent never gave me a parking sticker. The hallway carpets smell because of the leaky roof and walls . There are water stains on the top floor back stairway from the roof.

DO NOT LIVE HERE! I am posting on every review site I can find. This place is definitely NOT worth…read morethe money. My boyfriend lived here for a year and I spent 99% of my time in this place, and from what I saw I would have never paid over $900 for a one bedroom in this apartment building. First of all, the walls are cinder block like in a dorm room, the carpets are dirty, the rooms are tiny. His bathroom door didn't lock, the blinds didn't open,and the burner on the stove didn't work. After putting in maintenance requests, he was lucky if they ever showed up to fix something. Finally the guy came to fix the burner, but in the process smashed a mug (and left it in pieces on the floor), knocked over our toaster and broke it, and although the burner was fixed, the oven then didn't work. After they came to fix the crappy garbage disposal, they used my boyfriend's dish towels to clean up the nasty water instead of their own rags. When the big snow storms hit this year, it took them until 2:30 in the afternoon to get up out of bed and start clearing the walkways. My boyfriend and I actually ended up doing some shoveling to help clear path out of the building. OH and yeah, the people who lived above us had a water leak or something, and it dripped down into our apartment bathroom. This happens sometimes, but instead of patching it, the maintenance men chopped a HOLE into the ceiling and left it that way. Bits of plaster and mouse poop fell out of the hole constantly, it was disgusting! All this was somewhat tolerable, but then there was the MICE. There was mice in the apartment from the moment he moved in. We put traps everywhere, kept the place clean, and had the Orken man come twice, but there was still mice poop everywhere. From talking to other people in the building it seems to be a problem in every apartment, since they just run through the air conditioning/heating units from apartment to apartment. One night I sat on the couch and just watched three mice run back and forth from the heater to the kitchen. It was disgusting. The building managers are almost NEVER there. They operate out of a completely different building during some days of the week, and when you try to call them it forwards you to another place and you can't get ahold of them. My boyfriend called to schedule a walk-through when he moved out, and although they said they'd be there, he came at the time he said and they weren't there. He called back and the manager he spoke to was unapologetic and just told him to drop off his keys. They are also completely unaware of what happens in their building. They let two of the parking lot lights burn out that are along the stairs to go down into the building, and a girl got mugged there one night. When my boyfriend went to tell them about it, they had no idea. The neighborhood is not nice, and people are often outside the building honking their horns or yelling/fighting at all hours of the night and early morning- and he wasn't even on the street side of the building where the sirens go by constantly. Also the washers and dryers barely worked and half of them were constantly "out of order." There are cheaper/better places to live in the city. The only pros are the managers do make an attempt to have social events in the building like movie nights, and there's a nice fitness room and plenty of parking, but IT'S NOT WORTH IT. The new place we moved to has all those amenities plus ISN'T mice infested and dirty. Look elsewhere!

Here's a new one. I discovered in our parking garage in the South bldg what appears to be a…read moresignificant outbreak of black mold. I emailed Hernando and the Borough and put in a work order to inspect and remediate and the work order says status inspection required. What else don't I know about? The update is that it was tested and is mold/mildew and they have to change out the material the pipes are wrapped with, also in the North building is my understanding. Today was another eventful one at Beaver Hill. I will just copy and paste. As you know, moving is not allowed here on weekends. I face the back of the building and the back of the adjacent building. All week long, I hear noises of all sorts, back up beepers all day long, trash removal, which is very loud, document shredding, deliveries, landscaping and other contractors. I live for my peace and quiet on the weekends, which is why we do not allow deliveries, movers, etc. on the weekend. This morning, I heard a backup beeper and looked off my balcony and saw a moving truck backing up to the loading dock. I went down to take a photo and they had the doors taped open because the loading dock is closed. Tamir is our door staff today and he did not know better and told me he said they could go to the back. I called the North building, and Ralph told me to call the police to complain. That is not my job. I then saw Gerry from maintenance and he went down. I followed with a neighbor since we were both interested. The tenant gave me lip, assumed I had complained, and I left so as not to get involved. The truck never left, so I assume they allowed the move. I saw John Temple, so I hope he padded an elevator and opened the loading dock. There are several things wrong with this. Firstly, whom do we call on the weekend for this kind of issue? There needs to be a process for us. Secondly, the tenant lives here, should know better and needs to be fined. Good luck collecting that. Thirdly, if you allow one, it leaves the door open for others. The response was from BH Council is that they received special permission. Then why was the loading dock not prepared. Then why was the loading dock not open? Then why was the elevator not padded? They LIED to me. The loading dock was not prepared. Why were the doors taped open? It is the weekend. It is a large moving truck. No one seemed to be aware of the move. Gerry, from maintenance, came to take charge, seemingly. Nothing I saw told me this was a preapproved move. Sickening. Then why did the office email me that the truck would soon be leaving? Well, it's 1pm and it's still here. They basically lied to me. Once again, there needs to be a process for this kind of issue. We have rules and regulations for a reason. I do not expect this to become common place. I expect it to be addressed and I would like a full account. I am an owner/resident. I pay a condo fee. I pay taxes. I have expectations based on our condo docs. There should not be moving on the weekend. The truck is still here. The truck that was supposed to leave shortly at 10:30am finally just left at 2:19pm. Attached is the response from council and management. As for the mold/mildew, it was tested and to remove it and same issue in the North Bldg would cost $85,000, which would include rewrapping with a material that would keep the moist environment down. They are looking at two other companies.

Beware, You've been warned. The place is poorly run, hostile to owners. Monthly fee is very high…read morefor what you receive and owners are at the mercy of rude, administration who are not on condo owners side. Keep looking, you'll regret investing in this place

love this place! Vito is great! management office is great! bravo Mary and Kayla! I enjoy living…read morehere and feels at home.

The apartments building is nearby Abington Friends School. There are many international student…read morefamilies living here. Some markets and restaurants are around it. It's convenient to live. The gym is small, but good.