Great service! Helpful people and very kind. They offered options that were considerate of our…read moreneeds and budget and were honest and upfront with costs. They did the work we requested and even gave us some feedback on whether certain repairs would REALLY be needed or not. Some other places start throwing parts at things but these guys did the diagnostics and got down to the root of the problem. They solved the issue and made sure we were informed and comfortable with the work done.

Wow, what a great place to do business. From the second I came in I felt like a friend. Also, I…read moreneed to fish, so I need my truck and they were able to get me in in a very reasonable time. Dont go anywhere else or you will miss out on affordable and quick work

I can't even begin to explain how thankful we are to Jenkins auto barn and everyone who works…read morethere. My boyfriend and I were traveling from San Diego in our van on a huge road trip and started to experience issues once in Washington. When we got to Moses lake we tried a couple different places to help us. We didn't have an experience with anyone else close to the one we had with them. From the second I walked in the door Aaron started taking care of us as if we were family. He first gave us suggestions to try on our own before throwing money at it. Once we came to the conclusion that we couldn't do it on our own we went back to them, they went above and beyond to help us. Gavin who did the majority of the work was amazing. He took his time making sure everything was right and explained to us what he was doing so we could fully understand the issue with the car. After spending most of our day there we were able to leave with the car fixed and a price that definitely didn't amount to the work they put in. I highly recommend going to them for any of your car needs. They make me wish I lived here just so I would be able to use them for all my car needs. It is very hard to find people in this industry that treat you like they treated us. Thank you Jenkins Family auto barn for getting us back on the road and offering to stay in touch so that we have a successful trip.

We were going home from Montana in our motorhome. We stopped in Moses Lake to get pizza when l…read morenoticed anti freeze leaking onto the ground. I spotted a large leak on the right rear side of the radiator. We had to stay overnight. The next morning l called Jenkins Family Auto Barn & drove our motorhome to have them take a look. They found an additional leak in the radiator. We had to put the motorhome in a storage facility down the street from them & get a rental car home. They spent a week trying to get a replacement radiator only to find out it had been discontinued. With the help of a radiator shop, an new one was built. They were very good about keeping me updated on the progress they were making & trust me, this was a monumental task they had on their hands. Our motorhome is 31 years old. After running our motorhome & test driving it, we picked it back up & drove it for 4 hours back home. It worked flawlessly. Great job Jenkins Family Auto Barn. I'd go back to them for auto repairs in a heartbeat. Greg

Took my son's trusty (but rusty) 2004 Chevy to Affordable Auto, and wow--what a breath of fresh…read moreair! As a parent watching my 22-year-old navigate the wild world of adulting on a ramen-noodle budget, I was thrilled with their straightforward honesty. No upselling smoke and mirrors; just solid work at a price that won't send us back to the poorhouse. They fixed it right the first time, and my kid's back on the road without breaking the bank. If you're a young driver (or just young at heart) needing affordable, no-BS service, this is your spot. Highly recommend--saved our sanity and his savings!

Service was fast, affordable and most of all the staff is very friendly and knowledgeable.read more

The weekend of January 18, 2024 my family was traveling from the Mill Creek/South Everett area to…read moreSpokane Valley for an event. We were already 2.5 hours behind from sitting in the pass due to a jackknifed truck stopping traffic. We were tired and the weather conditions were typical & crummy. I'd just had my car serviced for this trip & felt very prepared, however my "Check Tire" warning light came on after all the other frustrations we'd endured up to this point. We finally had to fill up for gas in Moses Lake and I planned to check my tires at the gas station. Pulled up to the air pump in deep snow, my gloves stained, my patience thinning, my fatigue increasing I imagined myself at this point clumsily fumbling through this process & ending up in a meltdown. ‍ I wondered... is there perhaps a Les Schwab in town who could check my tires? Thank you YELP! There is!! Drive up, and they look super busy. So I walk in & immediately a female employee cheerfully approaches the counter to ask how she can help me. I explained and asked if they might have time for me to pull around and have someone check my tires, and she said, of course! Relieved, I got back in the car and pulled down to one of their bays where someone was there to meet me. Super friendly and happy to help, the gentleman checked all my tires, and everything was good to go. Knowing that my car is a Honda CRV, and the warning light has to be manually turned off, he asked if I knew how to do that because it's tricky. I told him I couldn't remember, and not to worry about it. They've already been so helpful to me! He told me it was absolutely no trouble, and that he was happy to help. Unfortunately, it was even more tricky than he remembered, and he insisted upon getting a coworker to come fix it. These guys could not have been more friendly, competent, & happy to help, and it improved the quality of my trip so dramatically, solved my problem, and just made me so happy to be a repeat customer at Les Schwab. It's fantastic to know that I could go to a different Les Schwab and get the same great service, especially at a time when I was feeling concerned about the performance of my tires and stressed during my trip. We arrived at our destination, safely and have had zero problems with our tires since!! A+ job, Les Schwab!!

So far I'm not impressed,my appointment was half an hour ago and so gar my pickup has not moved…read more. it the stellar service I've received elsewhere in the northwest..I'll give them a shot but it's not looking good so far.......

Cory and Becky went above and beyond. Very courteous timely service. Worked well with my insurance…read morecompany even though they hadn't worked with my company before. Cory has been very nice to deal with. After the install we had some concerns and he has remained very pleasant to deal with. Will definitely recommend.

I ordered a sheet of glass yesterday told the gal i needed it asap she said she would call when it…read morewas ready . I called this morning, she said she wasn't sure she give me a call right back after a couple hours tired of waiting i called again got another guy who said we wouldn't get it till next Tuesday they should have told me that when I ordered it

In short: Helped me in a bind. Honest, considerate, worthy of your consideration!!!…read more Stopped by on a Saturday morning based on a recommendation from the lovely ladies at the AutoZone; seems that most repair shops in this town are closed on Saturdays and Sundays. The problem was that my rental car was not blowing any air (AC) despite working earlier on my trip. The gentleman (think he was the owner) looked at/operated the controls and concluded that the blower motor was likely failing. He took the time out of his day to check this out for me for no charge. Therefore, I concluded this was an excellent business worthy of my review. Thank you The Tire Store!

Took in a small trailer tire to be replaced with a new one. Unfortunately, the experience was…read moredisappointing. When I got the tire back, I noticed paint chipped off the rim, and there was something left inside the tire. They also charged $20, which would be reasonable if the work had been done cleanly--but it wasn't even balanced. Now I'll have to take it somewhere else to remove the debris inside the tire. It just felt like the job was rushed and not done with care. Wouldn't recommend for trailer tires based on this experience.

My engine was overheating yesterday, and a local friend suggested I come here. She and her husband…read morehave been having Bruce take full care of their autos for years and they trust him completely. He arrived at the shop at 7:30 (they open at eight) but he came right over and asked what he could do for me today. I explained what happened and he was able to narrow it down to a single component very quickly. I appreciate that skill; a good diagnosis not only shows knowledge and experience but saves a lot of money for me, too. He pulled me in to the shop just past eight and an hour later I was on the road. His price was fair and reasonable, and he was respectful (which is a rarity for a women needing auto repair), professional and friendly. The next time I'm in this area and need auto service, Bruce is the man I will see!

I was traveling alone in my 1986 Winnebago Motorhome with my pets leaving from Bainbridge Island WA…read moregoing to Denver CO to see my family at Christmas. My alternator went out and this man had to really work to find a new one for it . He was the most gracious blessing!!! He took such good care of me. If it were not for him I would not have made it. He got me back on the road as fast as he could and allowed me to park overnight in his lot waiting for the part to arrive the next morning . He dropped everything for me and worked quickly and efficiently to get me taken care of. His was HONEST and his price was WAY less than I expected!!!!! WHAT AN EARTH ANGEL !!!!! He did an amazing job and treated me with so much kindness. He renewed my faith in the auto mechanic world for sure!!!!! I HIGHLY RECOMMEND THIS MECHANIC !!!!! If I could give him more stars I sure would!!!!! TRUST THIS PLACE PEOPLE!!!!

This dealership is the worst! They are swindlers and just take advantage of people who are…read moreinexperienced at buying vehicles, they have this "warranty" where they just save their butts from fixing the vehicles they sell As is Warranty " They sell at insanely high rates for cars that aren't even worth that much! Bought a car off of them back in 2022 a 2015 Kia forte that was worth at most 10,000 and they sold it for 20,000. They also did not disclose anything that the car had wrong with it including the fact that this car hadn't had an oil change in who knows how long!!! The car turned off twice after purchasing it! HAD THAT HAPPENED IN THE HIGHWAY WE WOULD HAVE DIED! THEY AREN'T WILLING TO OWN UP TO THAT! In addition to that the car had already 133,000 mileage which is high and it isn't worth as much as they sold this car for!!!

We bought a car in November. Josh was great to work with. He was attentive and yet gave us our…read morespace when we needed it.