Time for an oil change. With Scotty's vehicle inspection I was informed about some future…read moremaintenance issues. Great job guys!

Do not go here!!! schemers. brought my car in because of a bad oil leak and to get my brakes…read morechecked. didn't diagnose my any brake problems or fix oil leak. Did a blow by test and recommended a new engine. Took my car to a shop that has worked on my Subaru before and they fixed my oil leak and had some brake problems fixed. Couldn't find any problems with the engine.

This business, it calls itself "Affordable Auto Service" but it's anything but that!!! Here's why…read moreI can say this: My vehicle's "Service Engine Soon" lamp came on the dash recently so I grab my OBD and plug it into its port to see what's going on. It's showing a DTC of P0128. Click on the additional info button on the ODB and it states there are 4 possibilities as to what's happening. The most obvious: a thermostat that's stuck open. Purchase a replacement thermostat and am set to replace it when I re-injure a past foot injury. Back having to wear a walking cast so I'm now slightly lopsided and in no condition to perform the repair myself. So it's now a trip to a shop to have the work performed. Drop my vehicle off to this shop at 7:30 AM and explain my ODB shows a DTC of P0128 and leave them the thermostat I had purchased myself. Inform the employee that the coolant was last replaced in Oct of 2020 so this might as well be replaced also. Should have asked for a quote upfront for I would have saved myself the shock of seeing how much I got charged several hours later. Returned at 1:30 pm but I see my vehicle with its hood up so they're still doing something with it. I return an hour later and it's parked so the work performed, it's completed. Or so I thought. So what did I get charged to have the thermostat replaced and the coolant? Would you believe: $840 dollars!!! That's right. Yeah, I can't believe this sum either. Worse yet, when I drove away I couldn't believe what I was looking at on my dash. The "Service Engine Soon" lamp was still on and I had a NEW idiot light flashing at me. I pull into a parking lot to see why the "Low Coolant" lamp is on and it's obvious. There's absolutely NO coolant in the coolant reservoir!!! What the hell??? My auto's Low Coolant sensor sits in the bottom right-hand side as you face standing in front of it. Every time I turn my vehicle over, this lamp comes on. Three days later I return and request they add a couple of quarts of coolant so this lamp won't come back on. Surprised I wasn't charged for this. But lo and behold, guess what's no longer lit on my dashboard? Right, the Low Coolant lamp. I inquire as to why I'm charged $550 dollars just to replace the thermostat and another $200 dollars to replace the coolant? Get told, "there were issues" and the mechanic took longer. I ask, "and what were these issues?" Unsurprisingly, I never received an answer to my question and "these issues" they're NOT written down anywhere on my Repair Order! Gee.... I wonder why????. The paperwork shows nothing but dollar amounts but as far as how much time was spent performing the work, nope, not a thing. Zilch, nada. So I ask, "how much time was involved and get told, approx 3.7 hrs. Hard to believe it takes a WHOLE hour to remove coolant and then add almost 8 quarts. REALLY??? I have since been informed that replacing my vehicle's thermostat, it should only take, at the most, 2 hrs. As for the coolant, this should have been included with the work performed given it was the THERMOSTAT that was replaced, for crying out loud! I did receive a "new customer" discount but this was not mentioned when I dropped my automobile off and someone probably thought, "this guy's lookin' at a $1,000 dollar repair bill and all we did was replace the coolant and thermostat.... hmm, let's give him a supposed "discount." I now realize, I should have simply asked for a quote on what this business would charge me. As the saying goes: "Buyer Beware" As to whomever owns this business, a word of advice: just because a customer turns up with their OWN part because they already know what needs to be done because they also own an OBD, this doesn't give you the right to overcharge them. Also, a customer having out-of-state license plates isn't a signal to justify Ripping them OFF because you think, "gee, what are the chances they return to complain?" Well, there is such a thing as the state of Washington's Consumer Protection Division so in fact, I do have recourse to file a complaint with them, in case you weren't aware. One more thing: how about relocating your hourly labor rate sign so it's more prominently displayed where customers can more easily see it. Having it on the wall opposite the front door, since most customers will come through this door, if they don't close it, then the information is HIDDEN from VIEW. I hope it pleases you to know, you scammed a former Armed Forces Service member. As such.... PAT YOURSELF ON THE BACK!

So glad I got the extended warranty when I bought the car! First it was the transmission, then a…read morecylinder, then the timing, and other little odds and ends all at the same time! The technicians didn't stop working on my car until it was good to go! Very friendly, helpful, and encouraging service. Plus they had a loaner can that they let me use until mine was fixed. Very affordable for the issues my car had! Great big Thank you to everyone at the shop!!! Customer for life!

We were traveling through with our fifth wheel after experiencing DPF issues and a very frustrating…read moreexperience with a mobile repair company. Even though we arrived before our scheduled appointment, the service department got us in almost immediately. They listened to what had happened, were incredibly empathetic, performed a regeneration and full diagnostic check, confirmed everything was working properly, and sent us on our way with no charge. Their kindness, professionalism, and honesty completely turned our day around. We are so grateful for the outstanding service and highly recommend this dealership.

Poor customer service and unprofessional. Sydney Phelps, along with the other service center…read moreemployees, refuses to answer phone calls or text messages. They intentionally lie to customers about warranty coverages in order to make a quick buck. Good way to stain the Bud Clary name.

Great service! Helpful people and very kind. They offered options that were considerate of our…read moreneeds and budget and were honest and upfront with costs. They did the work we requested and even gave us some feedback on whether certain repairs would REALLY be needed or not. Some other places start throwing parts at things but these guys did the diagnostics and got down to the root of the problem. They solved the issue and made sure we were informed and comfortable with the work done.

Wow, what a great place to do business. From the second I came in I felt like a friend. Also, I…read moreneed to fish, so I need my truck and they were able to get me in in a very reasonable time. Dont go anywhere else or you will miss out on affordable and quick work

Took my son's trusty (but rusty) 2004 Chevy to Affordable Auto, and wow--what a breath of fresh…read moreair! As a parent watching my 22-year-old navigate the wild world of adulting on a ramen-noodle budget, I was thrilled with their straightforward honesty. No upselling smoke and mirrors; just solid work at a price that won't send us back to the poorhouse. They fixed it right the first time, and my kid's back on the road without breaking the bank. If you're a young driver (or just young at heart) needing affordable, no-BS service, this is your spot. Highly recommend--saved our sanity and his savings!

Service was fast, affordable and most of all the staff is very friendly and knowledgeable.read more

I needed wheel bearing seals on my Freightliner chassis motorhome. 509 said they could fix me up in…read morejust a few hours. Every shop in Wenatchee (home) refuses to work on MH chassis's. Joseph was polite, respectful and VERY helpful! THANKS!!

From the owner: We are a local family owned business. We pride ourselves in treating our customers vehicles as our…read moreown. We will do everything we can to keep your vehicle operating safely to keep you on the road.

I have experienced noting but great service at this location. I have them change my oil and have…read moremy tires rotated on a regular basis throughout the year. Truly appreciate their great customer service.

I had an extremely negative experience when I walked in and asked to schedule an appointment to…read morehave my air conditioning serviced. The man behind the counter told me that they don't do appointments, it's first come first served. I said I didn't feel like leaving my car there for several days waiting for them to get to it. He responded, "That's not how we do business here." At that point, I said I would take my business elsewhere and walked out. I don't think it's unreasonable to ask a repair shop to work with you so that you don't have to leave your car there for more than a work day. The front desk person's inflexibility to even have that discussion was rude. I truly felt like they didn't want my business. I know the owner is a good man and I hope he can resolve the attitude problem with his front desk person.

My car died on the drive back from out of town and I was stranded on the highway in the 110*…read moreweather. I called Jamie and not only was he there to help me on well under 30 min but he brought me cold water and followed me back to Moses to make sure my car and I were all good!!!! I would VERY highly recommend Jamie's Mobile Repair!

Jaimie came out today and relaxed the lower control arm and bushing on my car. Something many shops…read moredon't do and one tried to tell me to look at it when I told them what was needed would be 200.00 just to look, blew them off. I could of taken in to a suspension shop for little less than one he charged. He arrived earlier than he expected but called to see if that would work for me first. I had used his services before for another vehicle and was pleased than too!!! I wish all mechanics were so professional and upfront. Why take your vehicle somewhere and wait around let Jaimie do it at your home or business.

The weekend of January 18, 2024 my family was traveling from the Mill Creek/South Everett area to…read moreSpokane Valley for an event. We were already 2.5 hours behind from sitting in the pass due to a jackknifed truck stopping traffic. We were tired and the weather conditions were typical & crummy. I'd just had my car serviced for this trip & felt very prepared, however my "Check Tire" warning light came on after all the other frustrations we'd endured up to this point. We finally had to fill up for gas in Moses Lake and I planned to check my tires at the gas station. Pulled up to the air pump in deep snow, my gloves stained, my patience thinning, my fatigue increasing I imagined myself at this point clumsily fumbling through this process & ending up in a meltdown. ‍ I wondered... is there perhaps a Les Schwab in town who could check my tires? Thank you YELP! There is!! Drive up, and they look super busy. So I walk in & immediately a female employee cheerfully approaches the counter to ask how she can help me. I explained and asked if they might have time for me to pull around and have someone check my tires, and she said, of course! Relieved, I got back in the car and pulled down to one of their bays where someone was there to meet me. Super friendly and happy to help, the gentleman checked all my tires, and everything was good to go. Knowing that my car is a Honda CRV, and the warning light has to be manually turned off, he asked if I knew how to do that because it's tricky. I told him I couldn't remember, and not to worry about it. They've already been so helpful to me! He told me it was absolutely no trouble, and that he was happy to help. Unfortunately, it was even more tricky than he remembered, and he insisted upon getting a coworker to come fix it. These guys could not have been more friendly, competent, & happy to help, and it improved the quality of my trip so dramatically, solved my problem, and just made me so happy to be a repeat customer at Les Schwab. It's fantastic to know that I could go to a different Les Schwab and get the same great service, especially at a time when I was feeling concerned about the performance of my tires and stressed during my trip. We arrived at our destination, safely and have had zero problems with our tires since!! A+ job, Les Schwab!!

So far I'm not impressed,my appointment was half an hour ago and so gar my pickup has not moved…read more. it the stellar service I've received elsewhere in the northwest..I'll give them a shot but it's not looking good so far.......

Came in with a bad tire on my box truck but jason and Marco got right to work and had me back on…read morethe road within the hour! Great service from both Jason and Marco they even conversed with me and let me know what to look out for so I can avoid having to come back, I appreciate you guys and all your effort.

Can't say enough about this company. We ran into car trouble in the middle of our 7 hour drive back…read morehome. The battery in our Jeep decided to die after getting gas. They literally went above and beyond. We're not from the area but will always remember their amazing help getting us back on the road. Thank you so much!!!!