Quick response and very professional! Fixed the issue with our toilet! Definately Recommendread more

Professional, Efficient, Thorough and Budget friendly Trinity restores FAITH in putting the…read moreCustomer first and providing quality work.

After a week of dealing with other plumbing services (Sam Taylor Plumbing was the WORST of all) I…read morefinally found these guys on yelp and let me tell you, THEY WERE INCREDIBLE and an answer to prayer! They came out Saturday morning and were VERY reasonably priced (especially with not having a huge budget to fix my plumbing crisis and it now being the WEEKEND) they took my call early (around 8 am) -they were super friendly- got my information and said they would call back, with the week being full of people giving me the run around I expected to wait on them for an hour or more but was pleasantly surprised when I received a call not even 30 minutes later to tell me some one was IN ROUTE already!! They gave me the technicians information and a pretty clear estimate of what I should be expecting. Aside from the two people I talked to on the phone that were super friendly and very knowledgeable, the technicians were also INCREDIBLE!! The Technicians arrived before the estimated 30 minutes!! They were so friendly, also very knowledgeable and had everything done in no time!! I can't rave enough about the service provided by this company!! Honestly don't hesitate or look any further, just CALL THEM!!!

I called them out to do a repair on the master bathroom toilet. It took them two days to figure out…read morewhat was wrong when they did they had to redo some plumbing to the septic system in the process of doing that they removed an 1 1/2 line to my aerator system. This is a rental property, so I didn't notice that it was removed for several months. It took me over a week and a half of constantly leaving messages for their office manager Todd to actually return my phone calls. Now they are denying removing the piping for my aerator when it was clearly there and working before they came and installed the new plumbing. Between the poor customer service and a technician that is clearly lying I will never use them again Yes you sent two employees out after. One gave me another estimate and the second one which I was there with him agreed that the new piping they installed was right where the piping for the Aerator was. I'm guessing someone came in the back yard and removed it and also unplugged the aerator that's been installed for the past 7 years.

Called and made an appointment. I was told an arrival window of 12-4p but would receive a phone…read morecall prior. Around 8a I received a call and asked if they could send the plumber. I said sure and two plumbers arrived approximately 15 minutes later. Upon first diagnosis, I was told this was out of their scope of work and I could be put in contact with someone else outside of American Plumbing. Then, I was asked for the $65 service fee. Please note that there is a 3% credit card fee that they do not tell you about when you schedule the service. They also accept cash and check. Luckily, I had a check. After the plumber went to his truck and spoke to his supervisor on the phone, I was informed that his supervisor instructed him to perform a drainage check. However, he did not have the correct tool so he left and returned. The drainage check cost $225 and turned up nothing. Again, I was informed that the scope of work is out of their wheelhouse (even though I explained the expected issue over the phone). The plumbers themselves (although seems as though one was just a shadowing apprentice) were nice and tried to find the issue. The company though, should be clearer about payment terms and using the information from the client and plumber onsite to determine if services can be rendered and not continue to perform work just for the money. Honestly, I would not use this company again, but am not discouraging others from giving them a try.

My issues with American Plumbing are still unresolved. After finally figuring out it was the water…read moreheater all along, Terry is now trying to charge me another $1250 for labor to install the replacement heater. The same cost as the heater itself, which is being replaced for free under warranty. Additionally, Terry refused to do any further work until I removed this review. Which isn't going to happen. DO NOT WASTE YOUR MONEY AND TIME WITH THIS COMPANY. DO YOURSELF A FAVOR, FIND A BETTER PLUMBER.

Had a tankless water heater installed and Water purifier…read more Also had a plumbing issue at a 50 yr old home we purchased. We value Superior Plumbing with their work ethic and timely manner getting the jobs done. Highly recommended Superior Plumbing for any of your plumbing needs. We are a 100% satisfied customer!! These guys know their stuff.

Three attempts were previously made to clear the drain, myself and two other plumbers. To no avail,…read moreit was still plugged. After one more attempt that resulted in the washer drain backing up in the laundry room, I called Superior. The Superior Plumbing team came to our home to clear out our drainage system and arrived on time, as promised. They made an attempt to clear the line and found the line was still plugged with grease and lint. Instead of telling us what needed to be done and going to another call, they told us what needed to be done and went to get the tools they needed to finish the job. They came back, jetted the line, and restored our sewer service. Highly professional and extremely capable of doing amazing work. We recommend you call them first. Thank you, Superior Team!

Plumber done a great job.. on time and finished in a timely manner…read more. only thing we didn't like the price was a little high..

This team has done work for me a couple of times. They stand behind what they do and are a friendly…read morebunch to work with. This company is my "go to" for plumbing needs.

I called at the suggestion of my contractor. I called Tuesday and was able to get an appt for…read moreFriday at 8am. For a busted cast iron flange for the commode. I was a little disappointed having to wait 2 days, but se la vie. The plumber arrived a little early after calling to check if it was OK. He walked up to the door with all the tools and supplies in tow. He introduced himself and helper and immediately got to work. 15-20mins later I'm writing a check and he's packing up. The plumber, Robert's professionalism was fantastic.

Essentially overcharged for parts from home depot left my house full of mud and grease and damage…read moreitem. the company would not respond to my complaints would not use they will not help with issues

Called them for faucet on shower, kept running hot water ! Had called a couple of other companies &…read moretold would be a week before they could do anything. Explained , due to handicaps that wasn't acceptable, needed it sooner. Zachary Plumbing came out early next morning but needed a part, not in stock. Repairman fixed temporary, came back in couple of days & repaired it. Great service, repairman very professional & I was very pleased with fast, great service and will definitely call them again in future. Highly recommend !

Doug and his team were professional, courteous and attentive to every detail throughout our new…read morehome construction. Doug helped guide us on each step of the plumbing process. We definitely recommend Bennett Plumbing for all your plumbing needs.

I guess I gave up too quickly? As mentioned in my original review, I tried to contact you for…read moreseveral days, several weeks and even several months but you simply wouldn't respond. You ran and hid. I guess I should have tried for several years as here you are almost 5 years later finally responding! Everything that I said in my review was 100% accurate, but I'm certain you remember perfectly the conversations we had 5 years ago, right? Luckily for me, the next plumber I hired had the knowledge and skills to fix the damage you caused so everything is working once again. Oh, one more thing, you have another negative review on Angie's List where another customer gave you an "F" rating and your response to them was simply "So sorry to hear that." That's your response? Just one bad review in 23 years, huh? I guess you will say that they are not being honest either, right?