Mike came out and serviced our three fireplaces and did an excellent job! He was very neat,…read moreprofessional and knowledgeable. I am so thankful to have found this company.

When we were in the market for a fireplace insert, we went with This is it Shop's House of Fire…read more They were very knowledgeable and steered us to the best choice for our home. They delivered and installed the insert without a hitch and instructed us on how to care and maintain the unit. We can't say enough about this company. They obviously take pride in their products and the services they provide.

It took an hour just for me to buy a weed whip from these people. I get the girl was in training…read morebut get someone else then to help walk her thru not just let her go by herself. Not only that but I told her the type of weed head I want and she took a picture of it and took it to the back to find one then come back up with another guy who hands her one saying "it's pretty much the same thing" so I bought it thinking it was the one I wanted not the one I already have like WTF I spent almost $400 my first time in there and this is what I get next time I'll go to weingartz

it was terrible, called back numerous times brought back 2 times went to pick up another time did…read morenot start .....gave them a chance to get back with me never emailed or called.....i guess if they dont care nethier do i call take it somewhere else next time 200 buckes down the drain

Why I won't go anywhere else. Fireplace insert..... Had a…read moreissue with my transmitter and receiver, what was going on that I could not figure this out. Recently replaced the batteries of both, which calls for a learning of the system. Which I did and still nothing. Calling the store and prepared to have a service call to house I was walked through a issue with the manufacturer and their shitty directions. The gentleman today k ew his product and I am now a warmer and happier person. Problem solved.

This place is fantastic! I went in for some info and a quote for gas fireplace logs and the staff…read morewas so helpful !

I knew from day one I wanted Marble for our kitchen. I went to at least a dozen places in the…read moreTri-County area. Almost all of the places had little or no marble options or nothing that we liked. Most places told me that I would regret marble because of the maintenance but I knew I wanted marble. They had what I wanted on the lot. They were great at their communication, customer service and installation. When a small mistake was made (the hole for the faucet was not in the right spot,) They felt horrible. They made a bunch of calls to find more of my marble, but at the end of the day, my countertops are just so beautiful that they just covered the cost for a different faucet. It was a honest mistake, they absolutely owned, and made me a very satisfied customer.

We have purchased granite for 4 different kitchens and several bathrooms from John and his team…read more They have always treated us extremely well, been prompt, efficient, and priced well. We would never use anyone else for our granite needs.

I had Eastside Concrete come to my house for a Free estimate for a new cement patio. Not only was…read moreDario the owner very professional, he was also very accommodating to my limited availability. His pricing and quality of work and was money well spent. I can now enjoy my new patio with family and friends for years to come. Great customer service is not easy to come by these days and I have to say you will receive nothing but the best when it comes to a great experience.

Very helpful, customer service all the way! A HUGE selection and a lovely store. ChatGPT said to…read morego there First. One of the owners helped carry my tile, cut two samples after showing me several, while the other owner offered me a bottle of water.

Our experience started off well. The showroom staff was friendly, knowledgeable, and helpful during…read morethe selection process. Unfortunately, everything after that was frustrating. The installation process was long, disorganized, and full of unnecessary delays. The person who came out to measure forgot to template the riser for our basement bar, which immediately stalled the project. Later, (after one rescheduled install due to staffing issues), an installation crew refused to enter the house after being instructed to use the basement entrance in the back. They left without completing any work. That decision alone pushed our remodel back another two weeks and disrupted the schedules of our other contractors. When installers finally returned, it was around 5:00 p.m. just before the Fourth of July weekend. Instead of simply completing the job, they immediately started making excuses about why they couldn't install the riser and suggested another reschedule. Fortunately, my painter was there and called them out, making it clear there was no reason the work couldn't be completed. They ended up installing it, allowing the rest of the project to finally move forward. If you're coordinating a remodel with multiple contractors and working on a timeline, I would not recommend Hard Rock Stone Works. The lack of communication, poor project management, and repeated delays turned what should have been a straightforward installation into a frustrating experience.