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    Brothers Auto Sales

    5.0 (1 review)

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    5 years ago

    Phenomenal service brought by caring individuals. They made the process of buying my Jeep seamless and got me a great deal.

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    Ralph Hayes Toyota

    Ralph Hayes Toyota

    2.8
    (55 reviews)

    I made an appointment the day before and dropped my truck off for service. I received a call early…read morethe next morning sharing what my concerns were. I received a text later in the day with all the issues listed in order from an immediate fix to address soon. From the app I was able to select what services I wanted them to complete. I made a quick call in to speak with the person managing my service and she advised the part needed was ordered and would be in the next morning and I should hear something by a certain time. I was called and told my truck was ready before I expected. The price was as quoted and my truck ran smoothly after taking her out of the shop. If I could change anything the cost would be a little less but it's a dealership so their prices are as expected. Great customer service!!

    I was misquoted over the phone for work on my car that my college aged son was using for school…read more The first al amount was 40% higher than the phone quote. My son did the realize the final charge was so high and paid the incorrect amount. When I called Ralph Hayes Service management, the man was o ly confrontational and did NOTHING to help. I think I was pretty calm and logical as to why I felt we were overcharged but the manager was no help. I would not trust them. I felt they were more about their money and not working with you, as a customer, to make things right. *Correction, The final amount was 40% higher than the original phone quote.

    Richard Kay Superstore

    Richard Kay Superstore

    2.5
    (55 reviews)

    Placed a call to Richard Kay Chevrolet requesting an appt for an oil change on our 2020 Silverado…read moreZ71 and a complete truck detail. Carmen made the appt. We arrived at the date and time of 9 a.m. She had no indication of the appt and apologized stating she had been working there 2 weeks. They took the truck, anyway. We called at 2 p.m. to go round n' round with "Cornelius Bonner." Who is he? Received a call from Carmen at 5 p.m. stating truck was ready. Went to get truck to find that only the oil change was done. No detail, no common courtesy call or text to say the truck could not be detailed. Never ever go back to this dealer for anything!!! Go to Greenville!!

    Their service department and diagnostic charges are criminal. We took our GMC Yukon in for…read moresomething they had already looked at a few months back. We had our vehicle towed to their facility but they had no record of looking at the computer/radio (which they did and even quoted us a price to replace). We needed that checked again because we were having similar issues, but also knew our shocks and struts need to be replaced so we asked them to give us a quote for that as well. They charged us two separate $180 diagnostic fees. Almost $400 for no work just to tell us what we already knew and quoted us insane repair prices. Do not recommend for service! Drive to Greenville or somewhere else to get your GMC/Chevy serviced. They are not honest business people.

    Grainger Nissan of Anderson

    Grainger Nissan of Anderson

    2.8
    (22 reviews)

    Very good experience. Would recommend and use them again. Internet managers were always available.read more

    I bought a new 2025 Nissan in November 2025. I have taken the car back 3 times for the air…read moreconditioning going out. The dealership claims that it is always a blown fuse and still have not been able to identify what is causing the fuse to blow. They are claiming that the heated seats (they sent me next door to the business that installs heated seats for cars that they sell). I am also having the tire light (needs air) keeps coming on (this also started after the problem with the air conditioning). It claims that I need to add air. When I take it to a tire place, they check the tires and find that nothing is wrong and the tires don't need air. Grainger also has been unable to fix this problem. When I contacted Nissan Corporate Office they provide no help whatsoever. I would never recommend anyone ever buy a Nissan. The last time I took my car in for these problems they kept the car for 2 days and they didn't provide me with any paperwork showing that anything was done. I have asked both the dealership and Corporate to do one of the following: 1. Since they can't fix whatever is causing the air conditioning fuse to blow put in a new air conditioning unit (car has under 25,000 miles on it when this started and is still under warranty. 2. If they claim that the heated seats is causing the problem, remove the heated seats and put in brand new heated seats. 3. Since they have no idea what is relay causing the problems with the air conditioning and with the tire sensor gage (I feel that this car is a lemon and if I am having these mechanical issues within the first 8 months that I own this car what issues will I be having in the future)? I recommend that the dealership or Corporate Nissan buy back this car and we go our separate ways. I am a US Marine, Retired US Army and a senior citizen. I will never own another Nissan and I would tell anyone that is thinking about buying a Nissan to think twice since they don't stand behind their vehicles.

    Family Auto Of Anderson

    Family Auto Of Anderson

    1.8
    (13 reviews)

    if I could leave no stars, I would. I got a van from family auto in February 2026, I had the van…read morealmost 4 weeks and it had transmission issues, was in the shop for over 3 weeks, and then I got it back for about 4 weeks and now this is week 2 it's been in the shop AGAIN. the warranty doesn't cover all the parts and the staff is unprofessional and not very helpful or empathetic for the situations they put you in. they have no communication with me or the shop often insisting that I call and check on the vehicle, and between co workers don't even know what's going on with my car. 10/10 DO NOT RECCOMEND

    After my last purchase I will never deal with them again. I have bought several cars from Billie. I…read morepurchased a Dodge Nitro in Oct. 2025 and is now Feb. 2026 and this vehicle has been in several different times because the check engine light keeps coming on. Each time we had to take it in they would find something different wrong with it and it was 100 bucks each time. This time the check engine light came on and it was towed to the shop Monday and we've been calling every single day to find out what is going on with our SUV and every time they said "we'll call you right back." I finally got an answer today Friday, thay it's a ABS sensor this time and it's not covered under the warranty. I have a copy of my warranty and I have read it several times and it says nothing about this being excluded. I spoke with 5 people at Family Auto today and none of them including Billie could tell me where in my warranty I could tell me where to find it. The warranty company couldn't even tell me where this information is located. Billie (when I called back) said "what can I do because I don't have $1100 bucks just sitting around that's why I had gotten the warranty. She then proceeded to let me know if I give the shop what money I had then we could add 50 bucks to our weekly payment until it gets paid all back. I HAVE A USELESS WARRANTY & THE PEOPLE ALL GIVE YOU DIFFERENT ANSWERS AND REASONS THINGS ARE GOING HOW THEY ARE. I HAVE BEEN DEALING WITH THEM SINCE 1998 AND AFTER THIS EXPERIENCE THEY'LL NEVER GET ANY MORE REFERRALS OR MONEY FROM ME.

    Brothers Auto Sales - car_dealers - Updated August 2026

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