I bought a car 4 months ago from rock auto, now the car needs head gaskets. Im going to have to pay…read more3 to 4 thousand to get fixed. Wish I would have seen reviews before buying. Do not buy from there. They would not give me a loan for 5000 but they did for 10 thousand, something kinda odd there. Guess I fell for it. ​

This car lot has cars to catch your attention! They have clean quality cars. The sales person was…read moreasi-asi. But the owner was polite shared history about each car that I asked about. He was knowledgeable. He is selective about the cars on his lot. He has a mechanic who inspects each car and the cars are detailed before they are sold. They are worth stopping by if you are looking for a new to you .

We bought a truck from John and he was a pleasure to deal with …read more No cheesy salesman attitude or hoops to jump through . Even the financing was pretty painless . Thanks

I bought a 2019 Rubicon with a carfax but I didn't notice the Rust on the doors and they definitely…read moreweren't willing to point it out and the warranty was expired through jeep. And I should have checked the blue book because it was way over priced. I wouldn't recommend them. They will take advantage if you let them! They were like $10000 over after rust is factored in.

I don't right a lot of reviews however I am so upset and disappointed with my Kia Niro I felt I…read moreneeded to inform others. I bought a Kia Niro EV vehicle and have never been so pissed off with the service or "customer support" (which should read NO customer support). The app is of no help. I set the app to charge my vehicle to 80% and every night it changes to only charge to 50%. So I can't drive everywhere I need to. I have had problems with the 12 volt battery and had to pay the dealership $500 to replace the battery only to have it die again in less than 6 months. I normally would have changed it myself but I had to tow the vehicle to the dealership b/c I couldn't get a jump start. So I had to have it towed twice. No acknowledgement or reimbursement on a battery that was under warranty. Kia sucks. Do not go with this company. I now have a EV vehicle that I can't charge for more than 130 miles when it states you can get over 250 miles per charge. I was told to update the navigation system (which I don't see what has to do with the charge but I attempted to do it) and when I had to do the update on my own with no support from the "NO support center" I had to fork over another $30 for a memory stick which could not be accepted or read by the vehicle. So now I am told to buy a different memory stick that costs $50 to see if that works. How much money are they thinking I have to fix all the issues that Kia EV vehicles have. Hell I bought a Kia b/c they are cheaper and now I see why. Don't do what I did and buy a KIA, they won't help, they will ask for more money and then expect you to fix their problems. I bought a new car to avoid issues and this has only been the worst decision in my life. Learn from my mistakes and don't trust "they are a better company than 4 years ago". They still suck, they won't help and they will be costing you money while you have your car. Kia Sucks

Let me just start by saying that I am so appreciative of the sales staff for helping me feel…read morecomfortable while searching for and buying a new car. This was my first new car purchase ever and I was sort of dreading it. I am out-of-state and was in search for a Telluride, which was impossible to find in Phoenix without a $15K increase in MSRP. I searched around a bit and came across this dealership. I am so glad that I decided to go with them. Right from the get go the sales person, George, I was speaking to was so friendly and helpful, answered all of my emails, texted back and forth answering countless questions, and really took the time to make sure I was getting the car and build I wanted. He was so knowledgeable on the car and even texted the next day to make sure everything was running great and see how we liked the car after our 15 hour drive home that day. They were able to do a new build for me for MSRP. I was elated because nowhere in Arizona would let me do a new build! I couldn't understand why, but thankfully they didn't because I found these guys. They saved me soooo much money and were very professional with everything. I was worried the car would get sold or they would try to add on fees/packages that I didn't want once I came to pick it up and then I'd be stuck, but they didn't!!! Everything went smoothly and was exactly as we had discussed and agreed upon. The general manager even came in to say hi and how much he appreciated our business. Even the finance manager didn't try to oversell on an extended warranty. He gave me the option of course, but didn't press the subject when I said no. Very nice, clean dealership. I didn't sense any high pressure sales tactics at all. I will definitely be recommending them to friends/family if they're ever looking to buy a Kia!!

Bought a car from them couple years ago went to put gas in the gas started running out after full…read moreup went back to them they said we over filled it, turns out it had a hole in the tub going to the tank. When we tried to tell them that they said we did it. . Don't buy from them after a month car started to mell like mold . I guess this car had water damage didn't know. . Won't be back don't recommend this place at all got rid of the car after 8months .

All I can say is excellent. I was looking for a vehicle for a single mother with an 8 year old…read moredaughter. Not knowing what to expect (you know car salespeople). Once I parked my car I was greeted by Lisa. She is a customer service professional. It has been many years that I have had the opportunity to work with a salesperson as Lisa. She actually listened, asked questions, understood and recommended a vehicle based on my needs versus her pocket book. This tells me alot about an individuals character. Lisa is down to earth, extremely easy to work with she is a breath of fresh air when it comes to buying a vehicle. Fast, efficient, through. If you are in need of a vehicle and you want the best experience in buying one Lisa at ROC AUTO LLC is my choice. I recommend her to everyone. Thank You Lisa. Bill & Leah.

Great service department!…read more I came here for service with my Chevy truck after a coworker recommended... and both times so far this shop went well above and beyond my expectations. This is a dramatic improvement in my service experience at other Chevy dealers.

We bought a brand new 2025 Chevy Equinox EV from Foundation Chevrolet and if it hadn't of been a…read morehard to find car at the time we probably wouldn't have after we found out about the $799 "Colorado " fee they tack on to every vehicle whether you think it adds any value or not. Spoiler alert, it's just a money grab by the dealership and adds little to no value. Now on to our issue, which to be clear is only about the management and complete lack of customer service they provide. We did look over our car and test drove it, but being this was a brand new car we did not inspect every inch with a fine tooth comb, which apparently was a mistake at Foundation because they did not do a thorough enough inspection upon delivery of the car to catch the defect we later found when the sunlight hit the car just right two weeks after buying. We found a defect in the paint which, if it was just cosmetic, we could probably deal with but the way the paint is bubbled water could get in there and cause rust so it needs to be fixed. Foundation is about an hour away, so it took us some time to get our car there, but we did text our salesman as soon as we found it, but in the meantime, we've taken our car to another Chevy dealer and an independent auto body shop and the consensus of both is that there are NO brushstrokes visible, and the paint job is too perfect so it had to have been sprayed , yet there is no evidence of tape lines so the only conclusion is the defect happened at the plant before it was painted. When we take it back to Foundation to have the warranty work done their manager claims to see brushstrokes. Now why he would falsely claim this to deny a customer warranty work on a car they sold with a defect is a question I would like answered. He provided zero level of customer Service. He should've been advocating for us to get the warranty work instead of just writing it off , but instead he said that we would have to be out of pocket to have that defect fixed. This speaks volumes about the lack of integrity, honesty, and 0% commitment to any customer satisfaction the management at Foundation Chevrolet have. We will also be filing a complaint with better business bureau

Writing another review. It's been 73 days and haven't received my title complete notice and still…read morehaven't heard from these people since I bought my car for the chip out of my paint that is LEGALLY on the IOU form!!!!! I'm going to get an attorney. I'm sick and tired of these horrendous people.

Avoid this shady dealership at all cost. They will happily take your money and then gaslight you…read more I've had multiple issues with this place from my purchase, to trying to get my vehicle looked at after it was broken into, to getting standard repairs. This place is a joke at all levels and Manager Will Routon is just as shady. All he does is lie and gaslight you by saying your feedback never happened. All of this below indeed happened and was at the hand of foundation Kia 1 See screen shot of my diagnostic. I took my car in due to it not accelerating. I wanted my car to get worked on their. They took my vehicle and held it for 5 days! When I came onsite, I was told that I needed to take my car to a Kia dealership and was told that my motor was under warranty (Will Routon stop your lying, this indeed happened). I paid 250$ for my diagnostic that literally had no information on it outside of the info I provided when I dropped off the vehicle (sputtering and losing power) Doesn't state what's the cause, what needs to be replaced...NOTHING. the diagnostic was so useless I took it to planet Hyundai and they literally said they couldn't do anything with it. Will, the screen shot is there 2 2 months after purchasing the vehicle it gets damaged while being broken into. I call foundation Kia to get it repaired. The rep OVER THE PHONE said I needed to pay a 900$ forensic fee before they could even look at it. Will Routon responded to one of my reviews and said this was never a foundation Kia policy but a requirement from the police. This Will, is a flat out lie as I spoke to an officer who said this was never a requirement and during the time of the break in, since foundation Kia was trying to SCAM me, I spoke to other mechanics for a quote and not one time did this forensic fee ever come up. Will Routon is a scam artist that needs to be investigated and fired. The whole company needs to be investigated

Jennifer and Roberto are the only good thing about service at Foundation Cadillac in Wheat Ridge,…read moreCO. Management, apparently, does not value customer time or inconvenience. I am in for a repair of the same item as last week. Did they even check to see if their repairs had worked? No... obviously not. Luxury vehicles without luxury service no longer qualify as luxury. I was in with another customer who was back for the second try on her repair as well. We waited 1.5 hours for a shuttle service (the new version of luxury transportation which replaced Lyft, which replaced loaner vehicles.) I sure do miss the days when Cadillac cared. They even used to clean your car when it was in for service.

Shoutout to Gael ! His customer service was over the top ! Me and my mom went to go purchase a…read moreCadillac, we had an appointment with Gael, super nice approach and very sweet. My mom doesn't speak much english but he was able to explain every single step to us with no confusion! First Electric car for us and he explained all the new stuff to us so thank you for helping me and my mom purchase a car and feel at home ! - Jess & Maria