I picked American Elite Auto Body because of their great reviews, even though my insurance pushed…read moreme toward their in‑network shops. Honestly, I'm glad I trusted my gut. From the start, Jeff was awesome--super patient, answered all my questions, and kept me updated even while I was traveling. When I picked up the truck, Atnan walked me through everything and made sure I was happy with the work. The customer service here really stands out. The repair timeline was actually pretty fast on the shop's side. Most of the delays came from the insurance back‑and‑forth, not the team doing the work. If you want things to move quicker, my advice is to start your claim before dropping off your vehicle. Once everything was approved, they had my truck back to me in about 9 business days. I also got text updates the whole way--submitted estimate, parts ordered, in line for paint, all of it. It made the process way less stressful. It's been two weeks since the repairs were finished, and after a power wash the paint and trim still look amazing. No mismatched panels, no weird texture differences--just clean, factory‑fresh work. The attention to detail really shows. I uploaded my before‑and‑after photos so you can see for yourself. The difference is huge. My truck looks brand new again, and I'd absolutely come back here or recommend them to anyone who wants quality work that lasts.

I had an issue with my 4runner bumper and fender not aligning well that resulted from having an…read moreaftermarket bumper installed by another shop that didn't do a great job. There was a huge gap in the middle and then on each side of the fender and it was driving me nuts every time I saw it. I tried reaching out to several highly rated shops online including American Autobody. I either got no reply to my email about it or even in one case, the shop owner said his toyota had the same issue and he wasn't sure how to fix it. American Autobody responded and told me to come by so they could take a look which I did a few days later. They seemed confident they could make it look quite a bit better so after a few months of waiting, I scheduled time to get it in the shop and also decided to have them remove a door ding from my driver's side. The door ding is completely gone and the bumper looks so much better. The people at the shop were friendly and the price wasn't bad either. Next time I have a need for any body work or if anyone asks me of a good body shop, I'll be referring them to these guys. Pics attached of the original issue.

Took my car here this week. They found out my car was still under the manufacturers warranty and…read morelet me take it back to the dealership without a charge. Will def come back here if I need to after the warranty runs out.

I recently had my car repaired and i couldn't be happier with my entire experience. I had some…read moredamage done to my car previously and i could clearly see where the insurance body shop had not done it correctly. As soon as Frank looked at my vehicle, he said what the other body shop did not do correctly. I knew he knew what he was doing AND he had expectations like mine. The entire process was super easy and I would tell you to never go anywhere else. Thank you to the entire 360 Auto Group staff! Job well done!

Great work removing a door ding! Amazing service, friendly interaction, and great pricing! Prompt…read moreresponse on Yelp!

A stellar experience from the start. Outstanding customer service, dent repair and mirror…read morereplacement!

Leander / Cedar Park had a couple of hailstorms roll through over the last couple of weeks in May…read more2025. Like most people who park outside, I received some damage to my truck (4 or 5 dents from hail). I was dreading the process I would have to go through to get my truck fix. After I received a estimate of damage from my insurance company and received my money, I started looking around to see what body shops are in the area. I found Critical Collision was only a few miles from where I live. I read all the reviews and every review was extremely positive. so I gave George a call and he was able to pickup right away. George is extremely nice and approachable. He took time to talk to me about the hail damage and the door dings I wanted to get fixed. He told me he can take care of all that and if he finds any other dings, dents or other imperfections that he would take care of those too. He told me that he would let me know when he can get my truck in and he would give me a call to schedule a time to drop it off. A few days goes by and he asks if I can bring it in today or tomorrow. I told him I would bring it in today if that still works for him. I drop off my truck and a little of 1 1/2 hours goes by and he tells me my truck is ready. Wow, that was fast! I head to the body shop and inspect my truck. All the hail damage and door dings are gone! it looks brand new. Do yourself a favor and give George a call. George saved me some money, stress and most importantly my time. Sean

BUYER BEWARE! READ BEFORE YOU GO! STAY AWAY from this place…read more"GORGE" UNLESS you want to be SCAMMED, RIPPED OFF, and left with CHEAP, SHODDY PARTS. Do not trust the FAKE reviews--they are clearly from his friends or family. This is a public service announcement: FOLKS, PLEASE STAY AWAY. He took my car, overcharged me excessively, and didn't even perform the work I paid for. Worse yet, he had my vehicle moved to someone else garage for repair. This is dishonest, unacceptable behavior. YOU HAVE BEEN WARNED.

They did an outstanding job on some bodywork I needed done. I reached out to them and they were…read moreable to fit me into their busy schedule, which I really appreciated. The quality of the repair was excellent -- you'd never know there was any damage in the first place. The whole experience was smooth and professional, and their customer service was great from start to finish. I explained what I needed done to Clarissa and she relayed my situation to Mayra who then provided me with a competitive reasonable quote. They even finished the job faster than expected which was an added plus! Highly recommend them if you're looking for a shop that does quality work and treats you right!

Don't walk, hesitate - RUN TO BLACK DIAMOND IMMEDIATELY! Don't shop around, I promise you - these…read morefolks are professionals and give you complete red carpet treatment! I had the worst experience trying to find a body shop near me, and it's a very long sad story, but I got screwed! Longhorn Auto Body shop Rocky / took my car may 19th! Progressive paid Rocky for work, HE NEVER DID! Family emergency and then disconnected his phone and left his shop unlocked with my car and other cars there / and keys exposed in the front lobby, knowing he was being evicted! Progressive made it right, and we took it to Black Diamond. This was 2 mos of me not having my car! I almost had a mental breakdown- horrid nightmare. The minute I met the Black Diamond owner - I almost fell to my knees praising him and his staff to prioritize my car. They are unbelievable!!! Not only did they fix my car, they went above and beyond to have it done two weeks before they told me it would be ready! They CARE ABOUT THEIR CUSTOMERS!!! Texts messages with updates, every 2-3 days! Myra - was freakin unbelievable! She's the wife of the owner. She takes care business!!!! Beyond impressed with this team. My battery also needed replacement and my warranty was set to expire the day they called me that my car was ready. Their tech drove to autozone and got my battery so my warranty would cover !!! Who does that?!!! Black Diamond !!! ABOVE AND BEYOND! My prayers were answered finding them! Amazing staff and amazing work!!!! Tell everyone! I would drive out from further away just to have them work on my car. So if your in Austin or outskirts of Austin - take your car here!!!! God bless you Myra and the staff!!

They did awesome job with the my hail damaged car. George was honest and very helpful…read more I was recovering from open heart surgery and couldn't drive my car to shop. George came with paperwork and picked up my car for me. My car looks great! He was good about updating me about my repairs. He worked well with my car insurance USAA He did everything in his power to fix my car before I returned back to work on December 4th. We only had one issue back order of my car taillights. Instead of waiting for it to be delivered he drove to San Antonio to pickup the taillights to assure I can return back to work.

After the hail storm, I started searching around for places that seemed reasonable, reliable, and…read morecredible to work on my Honda Pilot. I got a few quotes and decided to go with George and have been extremely satisfied by his professionalism, honesty, and authenticity. He kept me up-to-date regularly on the repairs of my car and was able to finish it within the timeframe he promised. My car is back now and looks substantially better than it did when I brought it in and I'm very satisfied with the work. I would definitely bring my car back to George in the future and would recommend him to anyone who needs their car looked after and repaired.

I have a 2007 Yamaha FJR1300A, and that year/model was a one year only color, what Yamaha called…read moreBlack Cherry. Beautiful color, but unfortunately, with the model year being 19 years ago, and only that one year, Yamaha quit making the spare parts years ago, and none were available worldwide. Trust me, I looked. What was available were the same parts from one of the less desirable years and colors, so I bought 2006 parts, in Cobalt Blue, and went looking for someone to paint them. Based on Paint Perfect's fantastic reviews, I ventured north to Florence to see Tanner, and asked if he could make the parts the right color, so I could get my FJR back together again. He told me yes, and he sure did! Great kid, fantastic work ethic, and almost as picky as me, which is 10 times pickier than most of y'all! If you need spectacular paint work done, head on over to Paint Perfect!

I had some rust repair and paint work done on my 4runner. I am so happy with the results and 100%…read morerecommend Paint Perfect! Tanner went above and beyond and even helped us find an extremely irritating noise coming from under it.... It was something completely unrelated to what I took it to him for and he went the extra mile to help us out. He communicated with me every step of the way and did amazing work for a great price. I will definitely be taking our vehicles back to him for more work later on. Thank you for taking such great care of us!

James is awesome. After a hail storm, my car was all dented up. He met me at the rental car place…read moreand fixed all the hail dents. He did it in a reasonable time and really did a great job. I will always recommend him!

These guys are the best! James with Elim-A-Dent came to my office and fixed a football-sized dent…read morein my fender, as well as several little door dings. He charged me about 25% of a local body shop's quote and it only took him a couple of hours. I strongly recommend Elim-A-Dent to anyone.

From the moment I walked in, I knew this was a different kind of place. I was greeted immediately,…read moreand Chad personally came out to look at my car. He clearly explained the process, and he patiently answered every question I had. What stood out most was how transparent and supportive he was. He didn't just give recommendations; he walked me through the entire insurance process and helped me understand exactly what needed to be done. After I dropped off my car, he kept in constant communication, calling to update me on the progress and letting me know what to expect while I was without my vehicle. As someone who isn't a car expert, I usually worry about being told I need unnecessary work. Chad was the opposite. He explained the work clearly and honestly, making sure everything was done correctly. It was such a relief to work with someone so genuinely focused on the customer. I would definitely recommend Stone's to anyone who needs work done on their car.

I went in to simply ask for a hail repair estimate on my car. The man at the counter was extremely…read morerude and condescending and treated me like a toddler. Apparently estimates run about $150 now?! No way would I move forward with that after the way I was treated!

This was a great experience getting my door replaced. This is a very unassuming mom & pop body…read moreshop. There's no fancy waiting room or slick estimators. This was the best estimate of the three that I got, and the car looks like new. Easy to communicate with and work was finished on time and as budgeted. 100% recommend!

I brought my car here for body repair after a hailstorm and Debbie and Paul were amazing. Round…read moreRock Auto Body, is local and family owned which is also a big plus. Debbie helped me navigate any issues with insurance and the work on my car was impeccable. My car came back to me just like new. When I had a small issue with a door handle, they were quick to work with me to get it fixed. If I could give them 10 stars I would.