I picked American Elite Auto Body because of their great reviews, even though my insurance pushed…read moreme toward their in‑network shops. Honestly, I'm glad I trusted my gut. From the start, Jeff was awesome--super patient, answered all my questions, and kept me updated even while I was traveling. When I picked up the truck, Atnan walked me through everything and made sure I was happy with the work. The customer service here really stands out. The repair timeline was actually pretty fast on the shop's side. Most of the delays came from the insurance back‑and‑forth, not the team doing the work. If you want things to move quicker, my advice is to start your claim before dropping off your vehicle. Once everything was approved, they had my truck back to me in about 9 business days. I also got text updates the whole way--submitted estimate, parts ordered, in line for paint, all of it. It made the process way less stressful. It's been two weeks since the repairs were finished, and after a power wash the paint and trim still look amazing. No mismatched panels, no weird texture differences--just clean, factory‑fresh work. The attention to detail really shows. I uploaded my before‑and‑after photos so you can see for yourself. The difference is huge. My truck looks brand new again, and I'd absolutely come back here or recommend them to anyone who wants quality work that lasts.

Reached out via Yelp. Heard back from them the next morning with a 9am appointment. When I arrived…read moreI spoke with Atnan, we walked out for him to see my vehicle and take photos. I let him know I was only looking to get it fixed and not replaced. My front bumper had detached from the vehicle. He gave me the price of $250 and I agreed. Instead of waiting in the lobby for the repairs to be done he asked his employee Eli to give me a ride home. From 9 am to pick up at 11:30 am by Eli that was very nice of them and service was fast. When I returned Atnan took me to my vehicle and explained everything that was completed by Alejandro. My vehicle looked good and I'm very happy with the overall customer service and repair by all three gentlemen. I definitely recommend American Elite Auto Body!!!

I recently had my car repaired and i couldn't be happier with my entire experience. I had some…read moredamage done to my car previously and i could clearly see where the insurance body shop had not done it correctly. As soon as Frank looked at my vehicle, he said what the other body shop did not do correctly. I knew he knew what he was doing AND he had expectations like mine. The entire process was super easy and I would tell you to never go anywhere else. Thank you to the entire 360 Auto Group staff! Job well done!

Amazing customer service from start to finish, I cant express enough how easy they made this…read moreprocess for me. I was in an accident and they really made the process so stressfree for me dealing with insurance. My car looks brand new!

A stellar experience from the start. Outstanding customer service, dent repair and mirror…read morereplacement!

My daughter spent the night in labor and delivery but I had an appointment at 10 to have some hail…read moredamage repaired so I dropped my car off with Matt this morning and went home to take a nap. He quoted me a more than fair price and told me that he wouldn't be able to remove the dent under my racing striped because it might pull up the vinyl. While I was sleeping, he fixed my hail damage. Lori called me at noon and told me it was ready to go. Matt told me he had found a few more dings while the car was under the light and had repaired them without calling me because he knew I was tired and needed rest. He also performed a miracle and repaired the damage under my racing stripe, which he had previously told me he would not be able to do. Truth be told, he did far more work bringing my car back to its pre-hail condition than we had agreed upon and he didn't charge me a dime extra. I would have been willing to pay him for his work but he didn't even charge more for the extra repairs he did. The work is beautiful and it didn't take him long to do it. I would recommend Matt and Lori to ANYONE and I will definitely be coming back with my second car that took a few hits in the same storm. This company gets great reviews and you'll see why in the first ten minutes of meeting them.

Leander / Cedar Park had a couple of hailstorms roll through over the last couple of weeks in May…read more2025. Like most people who park outside, I received some damage to my truck (4 or 5 dents from hail). I was dreading the process I would have to go through to get my truck fix. After I received a estimate of damage from my insurance company and received my money, I started looking around to see what body shops are in the area. I found Critical Collision was only a few miles from where I live. I read all the reviews and every review was extremely positive. so I gave George a call and he was able to pickup right away. George is extremely nice and approachable. He took time to talk to me about the hail damage and the door dings I wanted to get fixed. He told me he can take care of all that and if he finds any other dings, dents or other imperfections that he would take care of those too. He told me that he would let me know when he can get my truck in and he would give me a call to schedule a time to drop it off. A few days goes by and he asks if I can bring it in today or tomorrow. I told him I would bring it in today if that still works for him. I drop off my truck and a little of 1 1/2 hours goes by and he tells me my truck is ready. Wow, that was fast! I head to the body shop and inspect my truck. All the hail damage and door dings are gone! it looks brand new. Do yourself a favor and give George a call. George saved me some money, stress and most importantly my time. Sean

BUYER BEWARE! READ BEFORE YOU GO! STAY AWAY from this place…read more"GORGE" UNLESS you want to be SCAMMED, RIPPED OFF, and left with CHEAP, SHODDY PARTS. Do not trust the FAKE reviews--they are clearly from his friends or family. This is a public service announcement: FOLKS, PLEASE STAY AWAY. He took my car, overcharged me excessively, and didn't even perform the work I paid for. Worse yet, he had my vehicle moved to someone else garage for repair. This is dishonest, unacceptable behavior. YOU HAVE BEEN WARNED.

They did an outstanding job on some bodywork I needed done. I reached out to them and they were…read moreable to fit me into their busy schedule, which I really appreciated. The quality of the repair was excellent -- you'd never know there was any damage in the first place. The whole experience was smooth and professional, and their customer service was great from start to finish. I explained what I needed done to Clarissa and she relayed my situation to Mayra who then provided me with a competitive reasonable quote. They even finished the job faster than expected which was an added plus! Highly recommend them if you're looking for a shop that does quality work and treats you right!

From the owner: Black Diamond Collision Werkz, servicing the north Austin and surrounding areas, specializes in…read moreminor collision, paint, dent removal and hail damage. We are committed to providing the best customer service by making the process easy and stress free. Our goal is to deliver the quality repair you deserve.

They did awesome job with the my hail damaged car. George was honest and very helpful…read more I was recovering from open heart surgery and couldn't drive my car to shop. George came with paperwork and picked up my car for me. My car looks great! He was good about updating me about my repairs. He worked well with my car insurance USAA He did everything in his power to fix my car before I returned back to work on December 4th. We only had one issue back order of my car taillights. Instead of waiting for it to be delivered he drove to San Antonio to pickup the taillights to assure I can return back to work.

After the hail storm, I started searching around for places that seemed reasonable, reliable, and…read morecredible to work on my Honda Pilot. I got a few quotes and decided to go with George and have been extremely satisfied by his professionalism, honesty, and authenticity. He kept me up-to-date regularly on the repairs of my car and was able to finish it within the timeframe he promised. My car is back now and looks substantially better than it did when I brought it in and I'm very satisfied with the work. I would definitely bring my car back to George in the future and would recommend him to anyone who needs their car looked after and repaired.

had a swisher auto wash take the paint off my car. got it fixed about 4 yrs ago but it was looking…read moretacky! my "new" car ( paint job) is perfect! and car came back clean, detailed, and smells awesome!

Quick response and quality work. Estimate was over phone based on pictures and the work was done…read morepretty quickly. The paint matched perfectly and damaged part looks good as new. Repaired and painted a damaged fender and front bumper on my Honda Odyssey.

James is awesome. After a hail storm, my car was all dented up. He met me at the rental car place…read moreand fixed all the hail dents. He did it in a reasonable time and really did a great job. I will always recommend him!

These guys are the best! James with Elim-A-Dent came to my office and fixed a football-sized dent…read morein my fender, as well as several little door dings. He charged me about 25% of a local body shop's quote and it only took him a couple of hours. I strongly recommend Elim-A-Dent to anyone.

From the moment I walked in, I knew this was a different kind of place. I was greeted immediately,…read moreand Chad personally came out to look at my car. He clearly explained the process, and he patiently answered every question I had. What stood out most was how transparent and supportive he was. He didn't just give recommendations; he walked me through the entire insurance process and helped me understand exactly what needed to be done. After I dropped off my car, he kept in constant communication, calling to update me on the progress and letting me know what to expect while I was without my vehicle. As someone who isn't a car expert, I usually worry about being told I need unnecessary work. Chad was the opposite. He explained the work clearly and honestly, making sure everything was done correctly. It was such a relief to work with someone so genuinely focused on the customer. I would definitely recommend Stone's to anyone who needs work done on their car.

I went in to simply ask for a hail repair estimate on my car. The man at the counter was extremely…read morerude and condescending and treated me like a toddler. Apparently estimates run about $150 now?! No way would I move forward with that after the way I was treated!

This was a great experience getting my door replaced. This is a very unassuming mom & pop body…read moreshop. There's no fancy waiting room or slick estimators. This was the best estimate of the three that I got, and the car looks like new. Easy to communicate with and work was finished on time and as budgeted. 100% recommend!

I brought my car here for body repair after a hailstorm and Debbie and Paul were amazing. Round…read moreRock Auto Body, is local and family owned which is also a big plus. Debbie helped me navigate any issues with insurance and the work on my car was impeccable. My car came back to me just like new. When I had a small issue with a door handle, they were quick to work with me to get it fixed. If I could give them 10 stars I would.