Last week I made my annual trek to Ray's Custom Cleaners & Laundry to drop off my Santa suits. I am…read morea Santa in the non-profit sector. Us Santa's are VERY particular where we get our suits dry cleaned. The cleaner has to be experienced in the cleaning and care of a premium velvet Santa suit. In past years another cleaner ruined one of my suits and turned the white faux fun a light shade of pink. You can see why us Santas are particular which dry cleaners we use. Ray's has never let me down. I fact several of my "real bearded" Santa buddies use Ray's as well. Today when I picked up my suits, they looked beautiful perfectly cleaned and ready to be stored. I can put them up knowing they were cleaned properly and will be ready when I need them. An extra bonus, Ray's staff is so helpful and personable. Even though I live on the east side of Ft. Worth, I may just have to start bringing my shirts to Ray's for laundering and starching. That you Rays for being an all-round superior business, one that can be counted on time and time again.

I am deeply disappointed with my visit to Ray's Custom Cleaners & Alterations. The costs are far…read moretoo high for the service delivered. My bill reached $233 for dry cleaning, yet I have brought much more clothing elsewhere for less than half that amount. For instance, I paid $30 for three pairs of jeans and the cleaning and pressing did not match the price. I advised the young lady at the counter that there was one pair of jeans that needed to be creased and they were not creased. Additionally, several shirts came back visibly wrinkled, which undermines the point of professional care. More troubling, I suspect one blazer was harmed during their handling. I had worn it once, yet a "special attention" tag claimed the stain was present beforehand. That is incorrect. I recall the garment's condition at drop-off; I would not pay for cleaning or bring it in if it were already marked. At minimum, a phone call should have warned me before work began so I could decide. When clients pay premium rates, they should expect skilled work, careful treatment, and accountability when issues arise. Given this experience, I cannot recommend Ray's Custom Cleaners & Alterations. The prices are excessive for the quality I received, and I am very disappointed that my clothing did not return in the expected condition.

amazing, dependable service, fair prices and great location. Jeff always delivers. The best…read morelaundry/dry cleaners around.

We brought in a vintage 100% silk shirt that had a stain, which we also attempted to wash at home…read moreand it was a shambles. They not only removed the stain, they brought the shirt back to looking better than it had when I got it!!! The owner is a GEM !

Great service very friendly I will be going back. If you are looking for a great cleaners go give…read morethem a try.

I luckily happened to find Dusty a Teresa's dry cleaning…read more City Cleaning Company! Best customer service ever at a cleaners. From the second you walk in its like your part if the family. Never ever had someone notice a stain and just fix it. Also they have the in-house equipment, your clothes stay in the building where you dropped them off Highly recommend

Kell Cleaners has been doing my family dry cleaning for over 50 years…read moreNever a mistake the clothes are always perfection The turnaround from I need to take your clothing in to pick up is extremely quick many times same day I highly recommend Kell Cleaners We go to the location on Camp Bowie. If people are friendly the service is fabulous. Jill Enis Hall

I was happily coming here for almost two years but noticed a significant decline in cleaning, not…read moreservice, over the last 6 months. The women who work here are absolutely lovely! I just do not want to pay for clothes that, to me, do not seem as if they have ever been cleaned.

I can here for the first time, and couldn't be happier! Cheap prices and great dry cleaning…read moreservices. I'd recommend!!!!

Extremely over priced and a very poor job. Probably the worst dry cleaners we've ever been to. Not…read morehappy at all.

Here is how the clothing was returned to us after paying $757 in dry cleaning for a rush overnight…read moreservice....i will let the photos speak for themselves.

Sean (Shaun? Shawn?) was great! Quick, quality, and fairly priced! Highly recommend to anyone…read moreneeding dry cleaning in Fort Worth.

My husband and I have been going to this location for years and we watched the business transition…read morefrom Adrian's to W&O Cleaners last year when the entire space underwent a renovation! The staff members are always super friendly and efficient and we've always been satisfied with the quality, presentation, and overall turnaround times. We've even employed their services for minor alterations with hemming and reattaching buttons, and their prices are affordable and comparable to other cleaners in the area. We will gladly continue to take our garments here weekly and have already recommended this location to others!

Goes by the name W&O Cleaners, it use to be Adrian's But…read moresome of the same people are still there. They are excellent, a nice clean place,. The service is excellent and an employee there named Hope is outstanding and all about customer service. I highly recommend this laundry and dry cleaners service now known as W&O Cleaners

Awesome service! No stains, spots, or chemical order on my dry cleaned clothes. This is the only…read moredry cleaner in the Crowley-Burleson area I will use. Pricing maybe a litter higher but the cost is worth it.

I was robbed I started taking my husbands clothes over…read morethere. I have to say the service is good and one of the ladies there is really nice, sadly I don´t know her name. One day my husband told me he was missing a pair of cackie pants and two shirts he wears for work, that maybe I left them at the cleaners, I assure him I brought home everything they gave, he then says "maybe they stole them", I have to say i got angry at him telling him it´s not nice to think like that, that it´s absurd, they deal with clothes everyday. Two weeks later he notices two more shirts are missing so I tell him I´ll star taking notes of the clothes I take there and the clothes I pick up to show him I was right, that he must have left clothes in some of him work travels (I must mention that he´s obsessed with order and with taking care of his things so that´s remotely possible, but I´m obsessed with believing people are good until I´m shown different). So I count everything everytime I drop and pick up, weeks go by, I´m attended by the nice lady I mentioned at the beginning and everything is OK. Until one time that I´m attended by another lady who has never been lets say nice, but she hasn´t been specially rude either, I count my clother when dropping and when I pick them up "surprise" I´m missing another pair of pants and 2 more shirts, I tell her and politely ask to look if there are still some of my clothes hanging there. She get angy and in a rude manner she tells me there´s nothing back there, I´m still calm and tell her that everytime I drop clothes I count and write down and I´m missin 3 items, she raises her voice telling me she received my clothes days back and nothing is missing, that there was not any other clothes on the counter so there couldn´t be a mistake. Giving her the chance to correct her I tell her that actually the day I dropped my clothes there was another bunch of clothes on the counter and I separated them because they were to close and I wanted to prevent a mistake, asking her again to go back and check if someone had return something. She continues rasing her voice, telling me there´s nothing there and she didn´t do anything wrong. By now I´m sure my husband was right. I leave the place and when I get to my car I realize I just dropped clothes so I go back and take my clothes, by no she can tell I´m angy because of my face expression and she tells me "well if you want I can go check", she goes back doesn´t check, just stands up there and comes back and says "nothing". I have been told the manager is having some health issues (if so I hope he´s doing better) so no resolution. So three things are for sure. 1.- Someone there stole my clothes. 2.- They´ve lost me as a weekly client 3.- I´m writing this review, my advice count your clothes when you drop and when you pick up.