I've never had to wait very long even if there were a bunch of people ahead of me, and my brows always come out gorgeous. I don't even have to tell them how I want it anymore, just 2 minutes then boom my eyebrows look amazing again. And another thing I appreciate about this place is that they smell nice. I've been to so many salons to get threaded where they had the audacity to stand over my face with musty, sweaty armpits and one lady even had a food stain her shirt... She did okay but there was no way in hell she was getting a tip from me. Anyway, I love this place. read more

I tried to go in with my friend at 8pm on a Thursday evening. There were no other customers, and the lady working refused to do my friend's eyebrows before they had to leave the next day for an out of town wedding. She said they were closed (an hour before the mall even closes and even though the gate was open). When I asked why she said it was because she was tired. If I ever told a customer I didn't want to serve them because I was tired I'm pretty sure my boss would tell me to make it my last day. This is unacceptable customer service. read more

Always Fast , with quality work . Staffing is always consistent , clean and really nice decor . read more

Brow Art 23 - I hate I can't spell who does my brows but all of them are pretty good and super fast . #BrowArtWolfchaseGalleria - Eyelash Service Near Me - Memphis, Tennessee

I don't know how this place has good reviews & I've given them a chance before! I told the lady to clean them up because I want them thick and she did the complete opposite. They are so thin and ugly!!! Never never again. Oh these ladies that work at this place are always on their phones & will be on the phone doing a customers eyebrows. I experienced that the last time I got them done at this place. So unprofessional. read more

I tried to give this place a chance, I really did. I've not had a horrible experience here (probably because my eyebrows are microbladed and impossible to screw up), however on at least 5 separate occasions I've gone here and was not able to get my brows done. Why? Because each time there was a handwritten note that said "back in 30 minutes". Three of the five times, I waited for at least 15 minutes....who know how long they had been gone before I even showed up. Though I was thoroughly disappointed, I am grateful because this lead me to got to Bombay. They're only $10, have more than one person working at any given time and the only time the technicians aren't there is when they're closed. I said all that to say, thank you Brow Art 23 for being inconsistent and unprofessional. Had it not been for that, I'd still be wasting my time. Bombay is great!! read more

run, RUN from this place. Do not under any circumstances let them touch your eyebrows. I asked the woman to just clean my brows up but keep them thick because I liked them on the thicker side. 25 minutes later after a ton of yanking, tweezing and spraying me with rubbing alcohol (seriously, my face still burns) she showed me her handy work. I now have 2 pencil thin excuses for eyebrows. I was livid. I told her I wanted them thick. She started to say something about my hair line. Um..my hair line has NOTHING to do with the thickness of my brows. I kept saying I told her I wanted them thick and she said "I know but..." I didn't really let her finish that thought because I kept telling her how much she screwed up my brows. I have never had a threading take that long, even if she was ruining them it shouldn't have taken 25 minutes for a simple threading. Really lady, what part of "leave them thick" meant that you should make me look like I took weed whacker to my face? I would have had better luck letting my toddler do it. She even repeated "so you want me to leave them thick and just clean it up, right?" If you can't tell I am absolutely disgusted by the lack of ability of this place to do brows. read more

Brow Art 23 is very unprofessional and rude . I was a regular customer until today February 15,2020 . I asked to have my eyebrows cleaned up, due to my eyebrows being naturally arched . I was not happy with the outcome and requested for another lady to redo my eyebrows in a respectful manner, but I received negative feedback . This wasn't their first time messing up my eyebrows. JAfter I experience the negative behavior I politely asked for a refund . They didn't seem to have any concern and begin to immediately fuss and disrespect me . I've never felt so embarrassed in my life . I would not recommend at all !! read more

Brow Art 23 - Eyelash Service Near Me - Memphis, Tennessee

ABSOLUTE HORRIBLE SERVICE. the woman working was very lazy and clearly did not want to be at her job. She did horrible and I would never suggest this place. read more

Terrible threading. I just moved here, usually have threading done weekly and today I had two weeks old eyebrow and chin done. Long hairs. The woman wore gloves which is fine but left more than several long hairs and many short hairs saying they were all too short. I had to tell her multiple times to go over them again because these are long hairs that didn't just pop out. Not even worth a second try with the other lady. Does anyone know of a good threading place in Memphis?? Spend your time and money elsewhere. read more

Great customer service. Right next to Cheesecake Factory. They did a very good job on eyebrow threading and we will definitely be back. Also good prices. read more

Honestly the worst place to get your eyebrows threaded at . They don't pay attention to your brows; for example they will make them completely uneven . You may ask for a clean up but they'll do what they want and you'll end up with a thinner brow . I had to grow out my eyebrows multiple times just to give them another chance! Go to the ARBUDA stand infront of victoria's secret ! They're cheaper and more professional . read more

Not only was this my first time visiting this salon, this was also my first experience with brow threading! I must admit I was presently surprised by the whole experience. Both ladies working were very friendly, the whole process was done within 8-10 minutes - I went right when they opened and I had NO WAIT time. She done an excellent job in my opinion, my eyebrows look better than I can ever remember them looking after having them waxed. Not to mention I didn't have the extreme redness and tenderness I always had after having them waxed. The very minimal redness (barely even noticeable) I did have was completely gone within the hour. For those wondering about the "Pain Factor" ... it felt about like tweezing does, only if you'd tweeze a bunch of hairs at one time. Overall - not bad, but worth it :) read more

Do not go here!! I have been to lots of brow threading places including other Brow Art locations. The staff is not properly trained at this location. The women took off almost half my brown when I asked for them to just be cleaned up. At the end she told me they could only take cash so had to go to ATM to get. Do not recommend - go to Ziva or Bombay if you are in the area! read more

I am new to the Memphis area and have been looking for a great place to have my brows threaded. Tima not only did a great job with my uneven brows, BUT also had me out in less than 10 minutes!! I have VERY fair skin and usually turn extremely red after threading; however, I had almost no redness at all! Wonderful service and fair prices!! Ask for Tima! read more

My very first and last time in this place! I only came here because I was already in the mall  and I was desperate and on my way to work. Mind you I waited patiently wow Fatemeh Mirzari finished her conversation with a previous client. So as it was my turn to get in the chair to have my lip threaded, she began to rush through the process. At the end I asked her for an additional napkin to wipe my mouth she acted as though that irritated her. She printed up my receipt before I even got to the desk not knowing if I wanted to do debit or credit. Then when she gave me the slip to sign she wasn't even allow me time to sign the slip before she was literally trying to shove my debit card back in my face. I'm assuming she got irritated again because she saw I wasn't leaving her a (cash) tip. And that's because she didn't deserve one and from now on I'm going to stay away from her kind I learn how to do my own lip and brow/ facial care!.....I don't care what location what business of theirs you go to they all act rude and nice nasty!) One thing for certain about me is you can't do me but once & take my money at the same time.... on the other hand, businesses wonder why they have to put up going out of business/store closing signs. It's because when you don't treat people right Karma always comes back to bite.... remember that when your store is the next to close! read more

I just left this place and the lady who threaded my eyebrows was fantastic!! I walked right in, was greeted and seated immediately, and she was done in less than 5 minutes! My brows are beautiful. Perfectly arched and thinned out without being pencil thin. I have a scar on one brow and matching my brows can be a difficult task, she matched them exactly without a problem. My brows have never looked so great. Highly recommend! read more

Do NOT go here. First off, when I walked in 2 employees (women) were sitting in the chairs chatting. When they finally stopped talking, one looked at me and did not say "hi", welcome", or "how can I help you". She said, with an attitude, "eyebrows?". I asked the woman to clean up my eyebrows, I have a natural beautiful shape and it only needs light cleaning. I was very clear and polite. To my complete horror, she completely thinned them to two tiny lines. I am completely disgusted and upset. I have been having my eyebrows threaded for years and this is hands down the worst experience I have ever had. To make matters worst, I told her I was upset and instead of apologizing she said I wasn't used to threading. In actuality I've been threading for years and this place has an unbelievably awful customer service. Also, $12 for eyebrow threading is over priced. The name on my receipt says Rehana, if I could give 0 stars I would. read more

I've been going here recently to get my eyebrows threaded and I have always had a positive experience and left with my eyebrows looking great! The ladies who have helped me have always been very polite and kind. I recommend! read more