They get 2 stars for a few reasons (although I would've given them 2 1/2 stars just because I finally got a partial refund) Yelp won't allow that and A-OK did not fit my experience. I purchased a full sized set (mattress and box spring) for a 13-year-old. I was in the process of moving and had the new mattress sent to my new apartment to be set up so that I wasn't moving it myself. They out sourced the delivery guy - and he put the bed together and I made a comment that the mattress was larger than the box spring and he said the mattress would "fluff up" and this was "normal." I should've refused the delivery right there! It is a very comfy memory foam mattress but there was at least an inch extra on every side of the box spring. A full-size mattress should fit on a full sized box spring. The only thing in that room was a bed and the tv. We never moved it from the place the guy put it. Barely 24 hours after we got the bed there, and after only 1 night of sleeping on it, there was a loud crack and the box spring broke. The company was closed on Sunday so I called them Monday morning. I called and spoke with Irina, who told me I couldn't have a refund, all sales were final. She also said I should've done my "due diligence" to know that the mattress/box spring didn't match because they didn't buy the box spring from the manufacturer, they used a generic full sized box spring. She said it wasn't her job to tell me that. My receipt said "set" not generic box spring that won't fit the mattress... The said that in order for me to get a replacement box spring (which they promised they would have delivered first thing Tuesday Morning, I would have to pay for 1/2 of the delivery cost, or I could come pick up the box spring myself, or I could go through the manufacturer. They were being nice and handling the exchange so I didn't have to talk to the manufacturer. . When I said the box spring didn't fit the mattress, it was sold as a set, they wanted me to measure the box spring and the mattress. They should know the dimensions of the mattress/box spring they sold. So after several calls back and forth, a guy from the place called me to tell me their manufacturer sent the wrong box spring. I told him right then and there that I had found the website for the BBB and was I was reporting them. I was tired of the runaround. I did get a call back from them - and eventually, after hours and hours of aggravation, they refunded the money for the box spring and the frame. They were willing now to eat the entire cost of delivery They also gave me the option of a refund on the box spring and the frame. I chose the refund. I asked when their delivery person would be coming to pick the two items up and was advised that "it wasn't worth the money for them to pick up those items and I could just dispose of them." In her reply to my BBB complaint Irina made it sound like they were helpful on the phone but it wasn't until I said I was putting in a complaint did they say that they would refund my money. I updated my dispute since they did refund a small portion of my money but I wouldn't buy from them again. I wound up ordering a frame from amazon with great ratings and haven't had an issue. I'm pretty sure that she won't be happy with this review. The fact that they did finally return some of my money is the reason she got 2 1/2 not 1 star - but the service wasn't even worth a 3. That and the fact that she blamed me in her response to the BBB for "breaking it myself" when she never even sent anyone out to look at the box spring to see why it broke. I will say that the pillows we got there were fantastic - and if the service was better, I would've gone back to buy more... but I won't shop there again, and I won't recommend this place to others. read more

I got a mattress they told me retailed for $2,800 for $600. 4 months later i'm still sleeping on a super comfortable supportive mattress. Great place. read more

THE OWNER IS A LIAR .... or she just didn't want to work today! :-/ At first they seemed OK but then I called with questions I can't leave a voice message because the mailbox is full and nobody calls back what was concerning most of all was that I was speaking to the owner she was on her cell phone of course not at the store and I ask her I said what time do you close because I'd like to come by and she said oh we close at 4pm. Hmmmmm But your business hours are from 10:30 AM to 6:30 PM on Saturday!!! She went on by saying there was someone there part time blah blah blah very unprofessional and I would rather spend my money at City Funiture which I ended up doing! read more

I still love my bed, no frllls, no pressure, down to earth service. The discount was huge, delivery ( discounted). I've gone to hyped up, high pressure stores, and tried mattresses. This one I purchased beats all of them and I paid a fraction.. plus a guarantee I trust. read more

First review! Irena was great getting us in and out in less than 20 minutes but did not feel rushed. Got a great deal on a king Beautyrest including box spring and frame. So come on buy and save some money on a closeout mattress! read more

Irina is involved in business and helped resolve issue to a mutually acceptable outcome to both parties.

No sign - so look for this gem! Great service, great prices!

I purchased a mattress from Broward Discount Mattress. My salesperson was Irina. She was very helpful and quite accommodating. She provided great choices based on my mattress needs. Wonderful person and pleasant demeanor, she has truly made my buying experience enjoyable. I received a great deal on my mattress and box-spring and I look forward to the scheduled delivery. Kudos! read more

I have purchased 3 mattress sets from Broward discount mattress over the last 6 months for my family. Each time the deals I got were great and the quality could not be beat! I highly recommend anyone considering the purchase of a mattress to go to broward discount mattress for the best deal and great service read more