I never knew traveling it could be so hassle free! JL elite travel booked my hotel and airfare for…read morethe most affordable bundle and worked around my timings. I needed to be in NY for 48 hours and stay at a central location for my work meetings and they booked me At the Hudson which is close by Central Park and the all the major subway lines. I don't want to travel any other way , can't wait to book my next trip to ATL with JL elite travel. Rekha Rayo

Excellent Experience, fast and friendly service, very knowledgable staff! Highly reccomend! They…read morecan book your travel vouchers too!

Upon entering the balcony room, we found a cup with cigarettes and ashes all over the balcony…read more Our room attendant was great for the first 3 days then got feisty on the last 2 days. Ended up with 3 missing items - cretit card and ID. Post cruise services is a joke and their customer service is well below mediocre (at best). The lost and found system is ridiculous and leaves you feeling like once you're off their ship, you're SOL. Bring you in a limo, send you home in a cab kind of vibe. The crew is hit or miss. Some people enjoy their job and even if they don't, you won't know. Some people however are miserable and it shows through their lack of professionalism. There is room for improvement, however, this was my first cruise with MSC and I do not think I'll be returning anytime soon. If I just want to take a quick cruise to jump in island water, maybe, but If I want to take a serious vacation and enjoy the entire experience... I will cruise with another line that I have had multiple top tier experiences with.

I've cruised before, and i can honestly say my recent trip on MSC worl america was the most…read moredisappointing cruise i've ever taken. If you are thinking of booking, do yourself a favor and look at another cruise line. First of all, the premium beverage package is a scam. Imagine my disappointment when my room steward told me the drinks from my mini bar were not included. Drinks over $16? You pay the difference, thats not premium, that's misleading advertising. I had a balcony, and it did not come with any ammedities like robes, slippers, toiletries...all the above were complimentary in other cruise lines. The buffet was another let down. Fatty, unhealthy food options with barely anything balanced. If you care at all about what you eat, you'll be frustrated. But the absolute dealbreaker for me was the customer service. At the specialty Japanese restaurant, our waiter told my group of 4 that plum wine was included with the meal. Two of us had the drink packages, two did not. We told the waiter this and he assured us it came with the meal. The two without the drink package were charged. When we raised the issue, the restaurant manager, Steven, was shockingly rude. Instead of listening, he dismissed us, insisted his staff wouldn't say that, and basically accused us of lying, over a $12 charge. He made us feel humiliated and disrespected. That interaction alone was enough for us to never sail MSC again. When a cruise line's management calls its guests liera rather than fix an obvious mistake, that tells you all u need to know. MSC hides behind fine print, skimps on food quality, and shows zero respect when issues come up. I will never give them another dollar, and as someone who has over 7 cruise under her belt, I'd strongly recommend anyone considering them to look elsewhere. There are plenty of cruise lines that actually value their customers.

Great Cruise Company. Kassandra is the agent who helps me. She is increadible. She polite, and…read morehelps me with all my questions. She gets back to me very fast, via email and phone. Thank you so much, I have never been on so many great cruises without her help.

Just back from our Nth trip thru OVC...too many to count. Sophia has been so helpful organizing…read moredetails around our cruises, sending reminders, and finalizing all. Ready to go again!!

These people are predators. It all started with Diamond Resorts International - I'll spare most of…read morethe details, but I was called yet again in October 2022 telling me that my vacation package expired and I spent ANOTHER $250 to get my credits renewed with them. I was told that I would not have to do another "property tour" with them and my package would NEVER expire. Got a call from them today saying my package expired and that I would need to spend more money to get it reinstated. Logged into the portal and saw it would not allow me to log in. Called them and they said I had to take the property tour in order for me to keep it active. Do yourselves a favor....save your money. I guarantee you, you can find better holiday accommodations and packages directly from resorts and hotels and not be bothered by pain in the butt tours and then having your package suddenly "expire" out of nowhere. Also, when you confront them on their predatory practices, they act shocked and confused like they don't know they are straight up scamming people!

I spent $400 with this company and when I went yo use one of the vacations they said it expired…read moreeven though I was told there was no expiration! I want my vacation! Jamie

I give Paula and Liberty Travel my hugest recommendation! Paula thought of everything and even…read morearraibbged for free upgrades. We had such a good time on our trip. We will never take a trip anywhere without Paula and Liberty Travel. BTW, AAA members, she even beat their prices on the same trip. I looked a couple of Liberty Travel and can only conclude that the only people to take the time to write a review are unhappy people. Trust me. You will not be sorry with Liberty Travel.

Horrible! Discussed in detail what I wanted for my wife…read more Agreed. Wired the money, and then waited, and waited, and waited. Finally the day before the event (after numerous calls, texts, and emails) the tickets come and not at all what was discussed. Ended up buying replacement tickets thru SeatGeek for less than 15% (fifteen percent) of what I paid Millionaires Concierge and got far better tickets. 20 rows closer! Severe Rip Off! You're better off elsewhere. The end of the story is that I had to resell the Millionaires Concierge tickets for pennies on the dollar. Beware!

This company is worth a zero. No response to various emails to the company. The owner Doug Turner…read moreis unresponsive and runs shoddy operation. Thanks to Yelp and its reviews for exposing companies like this for what they are. The few positive reviews they have on Yelp don't even look real.

Few travel agencies have the scope to deal with so many aspects of International travel. When you…read morefind your self in a traveling mood for work or pleasure I highly suggest Regency for your tickting.

Okay, this has been a totally odd experience. It started with a 5 star review by me when we were…read morein the process of getting our large group cruise put together. Consider it excited optimism as a first time group coordinator who was full of hope and promise. Then we do the sailing. I followed up with the one star review that follows: "Okay, our cruise is done and I'm not all too pleased. The Royal Caribbean Majesty of the Seas and it's staff were great, but Regency sucked, IMHO. First off, the communication gaffs were horrible. We had 133 people on a 2700 passenger ship, or 5% of the total passengers. Sure, we're not the biggest group ever, but every customer is important. The problems: 1. Couldn't reach my agent, Linda, for final info, large package loading & contact on board for our room the Friday before we sailed. 2. That would have been no biggie except that on Monday, the day we sailed, she was unreachable after the morning when I had some issues with the situations on board. 3. The scheduled bus pick up time was booked 1 hour later than she told me she'd book it for us, causing 50 some-odd people to wait an extra 30 minutes in the sun for the first bus and another 30 people to wait 90 minutes in the sun for the second bus. 4. We had used some GAP points to give our passengers a bottle of Champagne in their stateroom, which was there, but with her & Regency taking credit for it. 5. Even though she stated there was a chance I wouldn't get an upgrade as a large group leader (and was assured not to book a higher grade), my wife and two children were shoehorned into a standard room when the cruise line sold the super high cost huge rooms that had been available for cents on the dollar to help fill the boat. If I had known they'd do that, I would have paid for one of them, she should have known that they do this. 6. After speaking with experienced cruisers, they stated that she should have booked herself on this cruise with a group our size, to make sure everything went perfectly. 7. She was paying for one of the buses, yet I got charged for both, and only a review of my CC statement caught that, after which the charge for the other bus was removed from me and put on them. I thought we were really getting top of the line help and assistance, but, in review of my notes of situations and some communication gaps, I think I was wrong about my first review. I guess I was just happily anxious and new to being the leader of a big group sailing. What really cheesed me was that on Monday when we sailed, I called her at noon from the boat and was told she'd left the office for the day (on a Monday) and called her cell phone. Yet, I received no calls back, nor did I get one today to see how everything went as a wrap. She was pushing to get another trip booked for later in the year. We'll have another big cruise (I'll let all my yelp friends know too, could be a fun event!!), but it won't be through Regency. Saddest thing is that Linda is one of the owners and her son & daughter play in my league and we should have received even more superior care. I know I'm not their only customer and I'm no more important than any of the others, but this just doesn't sit well with me. Oh well, live and learn and move on." Now fast forward to us awaiting our check from Regency for some money due back from RCCL that was being processed by Regency. I had been made aware that the check had been cut on January 26th but still hadn't received anything by late February. I then called them, specifically Linda, to find out what was going on. I was told Linda was on vacation until March 23rd and would have to wait until she got back, and then there was some seemingly subtle hint of her not liking the review I'd left on Yelp, which might have led to the delay. This was the gist of what was quickly stated by the person on the phone and then not followed up with by them, as I had to leave a message for the co-owner, Cindy. I spoke to Cindy, who's the co-owner of the agency with Linda, a little later, both via phone & email. She was unaware of the situation and none too pleased with what I had to tell her. She wasn't upset with me, but with how we were handled. I wasn't sure what direction this was going to go, so I removed all my reviews of them, as I wanted to make sure I received the money due us. Not that everything's clear, I've decided to post my whole ordeal. I have to give big props to Cindy, as she handled the situation professionally and quickly, while being apologetic about it. The reason they're getting two stars is her follow up. Having not dealt with the remainder of the agency, I can't speak for how good of a job they'd do, but I stand by my results from the dealings with Linda at cruise time, which were very disappointing. Like I said in my original deleted review, move on and up and go from there.

I can't say enough about a perfect experience! I was guest chef for an amazing Epicurean voyage…read morefrom Rome to Barcelona. What I loved on the most beautiful ship, (loved the intimate size with under 200 guests, where everything on board was absolute perfection; it was how serious they take the idea of a culinary cruise. Not just my cooking demos and contributing a few special menu items but the events, talks and shore excursions - all carefully curated for the region and voyage. Even as a seasoned chef I benefited from the entire experience. The food on board was top shelf! The staff were so warm and attentive. Having culinary historian Mara Papatheodorou on many of the shore excursions and to join me in my talks and demos was such a bonus! https://www.marapapa.com/ I could go on and on. I had several friends come on the cruise and they all agreed it surpassed all expectations!

My cruise to Antarctica with Atlas Ocean Voyages aboard World Voyager (12/09/25~12/16/25) was…read moreabsolutely amazing and far exceeded my expectations. I would especially like to highlight the excellent inclusions: expedition boots and a parka were provided; unlimited beverages, including wine, were available; and gratuities were prepaid. Most general expedition activities were included at no extra cost. In addition, Chinese language support was excellent. Announcements and daily schedules were available in Chinese, WeChat messaging was free, and a Chinese crew member was extremely helpful throughout the journey.

The entire process was very easy, friendly and knowledgeable staff and a decent rate for storage…read more Overall very beneficial and a great service to offer!

False information on this two-bit business's website left us sitting in a terminal for 7 hours…read moreinstead of sightseeing in Ft. Lauderdale. Their home page misleadingly says "Located in all four terminals, ... Bags To Go offers convenient and secure baggage storage 7 days a week from 9 am to 5:30 p.m." We made plans relying on that, and only discovered the truth, on the next web page, when at the airport. They are only open Friday through Monday, only in Terminal 1, and only 9 am to 5:30 pm. A real business offering these services would really be open 7 days, and for longer hours. And wouldn't mislead on their homepage

I took a group of college students to Peru, and Flamingo Tours provided smooth travel all the way…read moreand lovely local hotels for us to stay in. Our overnight to Machu Picchu was extended due to flooding, but the Flamingo staff were amazing in helping us manage the situation and get everyone home safely. I wouldn't travel with any company but Flamingo Tours after that! (And if you want to read about this adventure and hear specifically about the support we received when stranded at Machu Picchu, pick up my book , "No One Left Behind" on Amazon).

I have worked with Hector Cortes for almost 20 years. Through the years he has helped me with many…read moretravel arrangements for Peru. In 2007, when I got married in Peru, Hector helped my family and friends plan their trips to Peru ~ all traveling on different dates with different travel agendas. Everyone had a wonderful experience! Hector pays close attention to detail and cares for his customers. My husband and I recently returned to Peru to visit family, Cusco, and Machu Picchu. We brought our son (10) and our daughter (8) with us. This was their first trip to Peru. I contacted Hector because I knew he would take great care of us. We had a fantastic trip ~ everything went without a hitch! Our transportation was all lined up, hotels were perfect, and the guides were excellent. Hector even called our driver on our way from Ollantaytambo to Cusco to make sure everything was going okay. I would definitely recommend Hector! He won't let you down!