Left scratches all over my Lexus horrible car wash im returning membership bec I had to pay $300 to…read morebuff this mistake out of my paint. Not happy to say the least! :(

BEWARE! CONSIDER NOT TO USE THEM. I have a new 2024 vehicle…read moreand I am glad that they have ceramic glaze/shine wash there and have used their services for about a year with my old truck and didn't have any problems till recently. I was unhappy when a this very young kid (look like he's in high or middle school) who I never saw there till that day was wiping cars down. He wiped a very sticky glue, PERMANENT GLUE LIKE SUBSTANCE (I can't get it off) on my car and was laughing telling his coworker. I didn't know what happened till I pulled over around the corner to check my car and saw this substance on the hood of my car. I thought when I got home I could get it off but no it's not coming off. I'm very disappointed that he had the nerve to do that especially when I ALWAYS tip them. BEWARE CONSIDER NOT TO USE THEM. I will go to LAKE STEVENS now to have my car washed.

There's a grumpy guy working guiding cars into the wash today at noon. I think someone urinated in…read morehis coffee.

This place is quick and efficient despite the crowded conditions. I have been coming to this…read morelocation for years. The attendants are friendly and professional. Through the years I have seen the same faces which tell me BB treats their employees well. That's always a plus for the community. This location is on the corner of Broadway and 36th St. It is a busy spot and often the line extends out onto the street. You enter from the south east corner of the lot. You have to be mindful of the alley and the business on 36th if you are waiting in line off the lot. When you get onto the lot be mindful of cars going to the vacuums and gas pumps. No matter how long the line it goes quickly. They have two drive up kiosks that do the transactions and regulate the flow into the wash lane. They take cards or cash but they also have a membership for a monthly fee. In that case you will have a barcode decal the machine will scan. The attendants are always close in case someone has a question or problem. This drive-thru wash is one of the better ones in the area. I have not had an issue with car damage caused my the machinery. Just heed the signage and you will be good. Once your wash is done you can park at the edge of the lot near the vacuums and towel off the water the blowers didn't get. Towels are available in a small room off the wash lane. That's about all I can say for a car wash rating. Happy travels.

The staff is super friendly and we love the monthly membership, our cars are clean year round…read more We've never had a problem with chips or damage to our cars and we've been taking our cars there since they opened.

BEWARE THE ANGRY GINGER MAN! I pass through this place several times a week, and (luckily) I only…read moreencounter this man on occasion. However, whenever I do have the misfortune of passing through, and he is working....I cringe. He glares, shakes his head, curses, and talks sh*t while he sprays my car EVERY SINGLE TIME! I get it...I, too, am ginger and we can be moody, but you picked your spot in life, my friend! Please don't take it out on me with your nasty looks and attitude. BTW, this is not the same ginger that the other lady mentioned in her review. I think this Angry Ginger Man might be the manager, which makes his behavior even more out of line. And they're pricey...just saying.

Booked a mobile appointment for my husband as his very first Father's Day gift…read more Thought we were good to go until I received a call and a text at 9pm the night before our morning appointment telling me that they would need to reschedule as well as charge me an additional $100+ fee for travel. I made my appointment 2 weeks prior so the fact that I wasn't made aware of this fee until the night before the service is crazy. I opted to cancel my appointment all together, I'm not a fan of how they manage their business. I'm also super disappointed that the gift my husband was so excited for won't happen until I can find someone else to detailed his truck - hopefully someone more reliable.

This has been by far the best detailing experience I've ever had. Scheduling was a breeze…read more Technician arrived on time, great communication and the detail job was just incredible. I had a bunch of surfaces that had pet hair and dirt/sand from a few beach+camping trips. The car was left spotless! It really felt like getting into a new car. I'm still in awe! Thank you

They're quick and efficient. I was unable to get wax because my car had recently been painted. That…read morewas fine because they have 3 levels of wash and I was able to get the most basic. The best value would be a membership but I just can't see myself using it enough to make it worthwhile. The really nice thing about QQ is that vacuuming is free to all, customer or not. You can spend as little or as much time as you like getting all the crumbs and other bits out of your car without worrying about the vacuum running out mid-job.

Like the quickness of it but! I had to go to the restroom…read moreand as I am a on the older side of like sometimes when the body says go it just goes. Anyhow got car washed pulled up to handicapped spot started to dry and the body said now ! So I ask to use restroom, was told they were for employees only! Was told I could go across street and maybe use there's. This is unacceptable. I am canceling the membership. I will go somewhere with facilities for there customers!

Visited this location a few times. Near a liquor store. Car wash is spacious, had what I needed for…read morewashing my car. Water pressure is high so be cautious on older cars as it can peel off the clear coat and paint. Sits a little lower than the main road. Vaccum station also available. Wish there were locations up north.

I have used Brown Bear for years off and on and was reintroduced when I had my truck serviced at…read moreWay Scarff Ford and was given a free car wash coupon. Even the economy wash gets a 9.5.

My car looks cleaner then ever! They did an amazing job detailing within a pretty quick time with…read morecheap prices for the time given will hire again! -Regards Greg Mironets

We had dog fur and various stains and smells to rid ourselves of, stat. On Friday I started my…read moresearch for someone to come over and clean the car on Saturday. Eduard from Detailnerdz and a coworker came over around 10:30. The two guys stayed until until about 2:30 wiping, washing, steaming, and vacuuming. Including exterior wash, plus a tip for coming on Saturday and at short notice, and our stinky, dirty, furry car was completely clean for $280. This matched most quotes, once I mentioned dog fur. They didn't cover the odors with a strongly scented cleaner, either, and I liked the lack of cleaner smell at the end of the job. I highly recommend Detailnerdz.

Wow wow wow! The level of professionalism at this place is unmatched. From the second I first spoke…read morewith Steven the owner I knew that my new Land Rover Defender was in good hands. He is SUPER knowledgeable about cars and what he has done to them and the package that we got was specific to the needs we need for our new car in the PNW. Steven walked us through the whole process in detail letting us know everything that would be done to the car. Is it cheap? No, is it worth it? Absolutely. You don't want a cheap crappy job on a vehicle you're seriously invested into. Highly trained professionals and would definitely send my friends here. LOVE how shiny our new Defender is. She's a head turner for sure! Thank you Steven and the team at Blue Star. Also, love that this is a small family owned business! Always support small businesses when you can please.

Took my work truck to them recently and they did an amazing job! Although they took 15-20 minutes…read morelonger than they expected to finish the detail - they were less expensive than anyone else. I'll be back to use them again! Highly recommend!

Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

Spring time detail and brought my mums car as well…read more Travis and colleagues are amazing and have a great sense of detail